Arrowe Park Hospital average reviews all over the web

3.5
Total Reviews 80

Average reviews from all platforms

Average Rating 3.5

Average reviews from all platforms

  • 5.0
    43
  • 4.0
    4
  • 3.0
    6
  • 2.0
    4
  • 1.0
    23
Arrowe Park Hospital reviews breakdown:
Google
3.5
80

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80 Arrowe Park Hospital reviews on Google

CH
Catherine Harnden 9 months ago on Google
( 5 out of 5 )

Fracture clinic is full of such lovely happy caring staff. I’ve been going weekly and they are so welcoming. They have been so friendly and can’t do enough for you. So a big pat on the back for staff in the fracture clinic a 5 star treatment thank you

DS
D S 9 months ago on Google
( 5 out of 5 )

I had an appointment for a flexible sigmoidoscopy and was feeling a bit nervous. No need to have felt nervous at all, all the wonderful, cheerful, reassuring nurses made me feel totally at ease and the procedure went that well I didn’t feel …

CS
cheryl scott 9 months ago on Google
( 5 out of 5 )

My husband had a biopsy yesterday and needed a blood test prior to this . I can’t praise the staff enough. His blood test had to be put in a bag of ice and taken straight to the lab, his letter arrived late so the secretary arranged for …

PM
Paula Meadows 9 months ago on Google
( 5 out of 5 )

My husband had an appointment at the endoscopy clinic today Saturday 10th June at 4.15pm. I cannot praise the team enough, what a wonderful friendly bunch of people, friendly, kind and caring, with the utmost professionalism. Thank you so much to everyone there.

VM
Vale Magayisa 9 months ago on Google
( 5 out of 5 )

My wife gave birth at Arrowe Park Hospital on the 14th of Dec 2022, the staff especially Laura was so supportive whilst waiting for delivery. After a long wait to go into labour the doctors suggested for a csection because the baby wasn’t …

AB
Annette Brown 9 months ago on Google
( 5 out of 5 )

Visited eye clinic as a drop in patient with my daughter and all staff were helpful, happy and friendly. Even found a dark room for her to sit in as her eye was sensitive to light. Daughter’s eye was checked and diagnosis given quicker than expected. Excellent service. Thank you

RH
Richard Hinchcliffe 9 months ago on Google
( 2 out of 5 )

Mum and dad have been patients several times during their old age. I have been a nurse in the past and fully appreciate what the staff have to endure.
The last few years however have gone from bad to worse regarding care, …

GR
grahame reilly 9 months ago on Google
( 5 out of 5 )

I went for a routine GP appointment at 9am, they were not happy and performed an emergency blood test which the results were back at GPs by 3pm, they rang me and although the doctor was leaving at 5pm he asked for me to go back at the …

PF
Paul Fitzpatrick 9 months ago on Google
( 1 out of 5 )

I unfortunately had to endure A and E at this ‘hospital’. I was put on an examination couch with no pillow and was told I would be admitted when a ward space became available soon. After being there for many hours I asked the nurse when I …

CH
Claire Houldcroft 9 months ago on Google
( 5 out of 5 )

Spent over 24 hours in the acute medical unit with my stepdad who was admitted after his terminal lung condition worsened overnight. The compassion and care we had from those nurses from the second I got there until he sadly passed away was …

SA
Sue and Tony Newman 9 months ago on Google
( 5 out of 5 )

Thank you Chloe (from Women’s Services) for your professionalism in Clinic on Tuesday 9 May 2023. It was the most comfortable procedure I have experienced since first attending in January 2022. …

JB
J B 9 months ago on Google
( 5 out of 5 )

Just had an x-ray.
Waited for less than 2 minutes before being seen by a Radiographer.
X-ray performed by very efficient & friendly staff. …

PC
Peter Charles 9 months ago on Google
( 3 out of 5 )

I had to take my mum for a small procedure so dropped her off at the allocated space for drop offs. …

MH
Marilyn Howarth 9 months ago on Google
( 5 out of 5 )

Oral and Maxifaciology Dept. The health care professionals in this department are so caring, professional and friendly. I had the roots of a tooth removed yesterday…I was very apprehensive after my dentist couldn’t remove them, but the 2 …

JP
Jon Parkes 9 months ago on Google
( 1 out of 5 )

What a joke of a hospital sent here from the doctors to the out of hours doctors then sent to UMAC sat round and chairs waiting to be seen by the Triage Nurse bloods,ecg chest xrays. Then sat here waiting to be seen by the doctor again, …

MD
Margaret Dooley 9 months ago on Google
( 5 out of 5 )

Absolutely pleased with my care at A&E on sunday got there about 11.30am wasnt too long got called in to triage, sent for an xray, then after a while got called in for results and treatment, splint applied for thumb & wrist. Finished and off home before 2pm

SD
Scott Davies 9 months ago on Google
( 3 out of 5 )

So had a lung biopsy today firstly the staff on the medical day ward are absolutely fantastic could not enough to ensure i was comfortable and pain was managed but sadly my experience was let down by the lady who actually did thr …

RJ
Roger Jones 9 months ago on Google
( 4 out of 5 )

A lot of building work going on here at the moment. A and E was a nightmare six and a half hour wait due to the sheer volume of people there. No seats at all left due to the amount of people. Parking was a nightmare not enough spaces. But …

SM
Simon McCabe 9 months ago on Google
( 1 out of 5 )

It’s time to admit – the NHS is broken. I visited my GP today who was “extremely concerned”. So much so, she sent me to UMAC (Urgent Medical). I got there and was told by a so-called Doctor I didn’t have (medical condition). I told him that …

PM
Paula Marie Kenny 9 months ago on Google
( 1 out of 5 )

1. Throughout Mike’s hospital admission he was placed on a 24/7 falls watch owing to being a very high falls risk.
2. The M.D.T of W.U.T.H. attempted to discharge Mike to two disreputable care …

T
Toots 9 months ago on Google
( 5 out of 5 )

Visited the Endoscopy unit today 10th November, greeted warmly by reception staff, seen by a lovely nurse named Flo, who immediately put me at my ease. Was then seen by a Lovely Doctor who sat and went through the entire procedure with …

PG
Peter Gregson 9 months ago on Google
( 3 out of 5 )

Fairly standard. Went for supernumerary teeth out. Had to have a series of x-rays, letter that was sent told us to go to the X-ray department, but when we got there we waited at least 2 hours before we were told that my scan was to be done …

J�
Jemma “Cersilaria” Farrar 9 months ago on Google
( 5 out of 5 )

My partner was involved in an RTA last Saturday, the hospital was clearly completely over run yet the doctor was great, and extremely thorough even though he had MANY MANY patients. Then in CDU my partner saw a nurse/doctor (not sure) JENNY …

JH
Jonny Hill 9 months ago on Google
( 5 out of 5 )

Just lost my Dad in Arrowe Park and must give credit where its due. The conditions aren’t the best, the views aren’t a picture, but the staff just never stop. Cleaners and domestics, health carers, staff nurses and doctors all working so …

IB
Ian Budworth 9 months ago on Google
( 2 out of 5 )

I waited 2 hours to be told it would be another 8 to 10 hours assuming no emergencies or ambulances. But the staff are fantastic and doing their best, it’s just a shame they don’t have the resources they need.

SW
Sue Whitburn 9 months ago on Google
( 1 out of 5 )

Both my mum and dad lit their lifes at Arrow Park Hospital. I found the staff to be unresponsive to my parents needs, dad seemed particularly stressed in there, I often found him rocking backwards and forwards in his chair. His health deteriorated dramatically after being admitted for a fall. I absolutely hate this place.

F
Farnaz 9 months ago on Google
( 1 out of 5 )

The emergency department is so poor, they should act immediately not to keep patients for 12-13 hours and then say we cannot diagnosed and give a Paracetamol!
The patient will be worst to sit on a chair for 12 hours and no treatment! …

HP
Helen Partington 9 months ago on Google
( 5 out of 5 )

Just like to thank all the staff on A&E on Saturday 7th January 2023 as I had a nasty fall on the main road in Heswall the members of the public where brilliant they picked me up and took me to a shop while Ambulance was called mum was with …

MN
MC Noisy 9 months ago on Google
( 5 out of 5 )

Thanks to Kirsten and the doctor who helped me last night. Thanks for helping me out of my lowest low. I’m still not fighting fit but am in a much better place due to you two amazing women. The wait in accident and emergency was insane …

JJ
Jane Jones 9 months ago on Google
( 1 out of 5 )

This hole likes to play lip service but nothing else. Looking at the managers and staff I’m sure you need to be obese to work there. Not a good role model.

GI
Gillian Ireland 9 months ago on Google
( 5 out of 5 )

Admitted to the WAFFU ward 10. Excellent staff, very kind to myself and to all the patients i was sharing a ward with. They were so very busy but they kept on going, showing and giving all the care i needed with pure positivity and with a …

BB
Beau Bear 9 months ago on Google
( 1 out of 5 )

Took an elderly lady who can barley walk on three occasions and found the car parking and drop off point beyond a joke . Without doubt the worst car park I’ve ever had the misfortune to visit …..utter chaos ! …

JR
Jayne Robson 9 months ago on Google
( 5 out of 5 )

My mum recently had a 3 week stay on Ward 30, and has had many appointments for different tests and treatments, and the level of care has been outstanding. The staff, although busy, are always friendly and helpful, and have made my 82 year old mum feel really well looked after, and cared for.

SL
Samantha Lloyd 9 months ago on Google
( 1 out of 5 )

My son went to A&E at Arrowe park hospital with severe stomach pains and swelling as well as vomiting around 1.30pm. He couldnt sit due to pain so they left him laying on the floor in A&E with a vomit bowl until after 9pm it was only a …

MH
Mr Head 9 months ago on Google
( 5 out of 5 )

suffered tibia plataeu fracture had to hop on one leg from car park to a and e however was triaged, xrayed and diagnosed inside an hour and there were over 60 people in a and e, cant praise the staff enough, big thankyou 🙂

RS
Rikkie Suresh 9 months ago on Google
( 5 out of 5 )

There’s no walk in dept to give a 5* review to but amazing! From the moment I walked in “here’s a mask Sir”
“I’m exempt I’m sorry” …

EB
Emma Baxendale 9 months ago on Google
( 5 out of 5 )

Thank you to the professional, caring A & E staff who put my Granddaughters dislocated elbow back in. Having been to Bangor A&E ( North Wales) on 2 separate occasions and being discharged with still a limp, lifeless arm and in pain we were …

NW
Nathan Willams 9 months ago on Google
( 1 out of 5 )

Rushed to A&E after an epileptic seizure at work and what a disgrace it was. Thrown onto a trolley in a corridor and told i would be seen within 2 hours. Had bloods and ecg done in the corridor which was completely unhygienic and …

LA
Louise Artingstall 9 months ago on Google
( 5 out of 5 )

I was admitted to Arrowe Park last Tuesday after having a mild heart attack. Every member of staff was wonderful and made my stay a very good experience.
One nurse stood out on the first ward I was admitted onto. (I was in room 13, …

PH
Philip Halliwell 9 months ago on Google
( 5 out of 5 )

I can’t fault this place. I used the ‘drop in’ centre after returning from holiday and waking up the previous day with the worst blood shot eye I have ever had. I wasn’t expecting to be told that I had dangerously high blood pressure and …

SM
Stephen Mcgowan 9 months ago on Google
( 1 out of 5 )

I cannot express the anger and disgust in regard to the way my father in law has been treated. Negligence beyond belief. Would be interesting to see how many doctors conduct education to remain current. I feel sorry for the genuine doctors …

BJ
Blake Jones 9 months ago on Google
( 1 out of 5 )

What an experience. Went to the out of hours walk in and was met by a very unfriendly looking/sounding woman at reception who barked at me. She said the waiting time would be approx 4 hours. 4 hours?!? How many doctors have you got on? …

EM
Elke McNally 9 months ago on Google
( 1 out of 5 )

Toilets in the Entrance are digusting.Toiletpaper everwhere .Toilets and Sinks not cleaned .Reported it but nobody seems to car .All i can say disgusting for a Hospital

BF
Benjamin Flint 9 months ago on Google
( 1 out of 5 )

Personally think all the a&e staff on reception and rude and think they are doctors, told my mother to be quiet cos she was crying in pain because they have sick people waiting? Honestly every time they have been rude and seem like they …

MR
Michael Ryan 9 months ago on Google
( 4 out of 5 )

Main NHS Hospital for Wirral. Busy A&E Department with many caring staff: doctors, nurses, domestic, porters, etc. Fully equipped with diagnostic equipment, i.e. CT, X-Ray, MRI scanner. Food generally good. Supportive staff.

SD
Sue Dakin 9 months ago on Google
( 5 out of 5 )

Had elective surgery and was admitted to the SEAL unit. From the minute I arrived to when I was discharged, I was very well looked after. The staff are so friendly and nothing is too much trouble.

SP
Sheila Pugh 9 months ago on Google
( 5 out of 5 )

Recent inpatient on Ward 38 and can’t fault anyone. Superb staff, nurses and ancillary. Dr Hufton and her team got me back on my feet. I am very grateful to you all.
Thanks, Sheila Pugh.

CD
Cathy Davies 9 months ago on Google
( 5 out of 5 )

Excellent care from the staff at the Seal Unit pre and post op grommet surgery as a day case. Felt very well looked after, staff were lovely. My ENT Consultant who did my op (and her staff) were fabulous and very caring and efficient, I …

LP
Louise Purvis 9 months ago on Google
( 5 out of 5 )

Mum in hospital, admitted last night with covid.
Thank you to the lady on ward 25 I spoke to this morning, 6.1.2022- Put my mind at rest, explained that she was ok, will be either discharged or moved to a less …

PH
Phil Hurst 9 months ago on Google
( 5 out of 5 )

Like all hospitals there is a bit of a wait to get into the system but for me (emergency appendectomy) I cannot congratulate the staff for their brilliant hard work and care especially all the staff on ward 14 thank you so much

LR
Lizzie Robinson 9 months ago on Google
( 1 out of 5 )

Came think to have my kidney removed, I couldnt fault the SEAL team and theater staff they were amazing. …

HT
Hayley Thompson 9 months ago on Google
( 1 out of 5 )

My grandfather has been admitted 3 times in the last 6 weeks, he has parkinsons and alzheimer’s and has suffered repeated falls, breaking 5 ribs and 2 bones in his back. …

WR
Wendy Robinson 9 months ago on Google
( 5 out of 5 )

Can’t thank the paramedics, A&E, and Ward OPAU for all the care & kindness they have shown my mum. Amazing staff in every department couldn’t ask for better care. 5 star all the way. Thankyou so much 😍😍😍 …

CW
Colin Williams 9 months ago on Google
( 1 out of 5 )

New pilot system in place so made arrival time on the internet at 10:30pm. Arrived on time with wrist injury, checked in, waited about 15-20mins to see Triage nurse who said I needed x-rays. Went to x-ray dep’t and was done very quickly and …

J
JR 9 months ago on Google
( 5 out of 5 )

I spent 7 hours at A&E a week ago with a minor head injury. I cannot fault the department in any way. I was treated with the utmost respect and decency the entire time. Despite the long wait and the great pressure all staff are under, the …

GM
Gerry Mc Grane 9 months ago on Google
( 4 out of 5 )

Can’t beat a 241 curry night on a Wednesday, Excellent choice of beers and ales too .

SF
Stacey Flaye 9 months ago on Google
( 2 out of 5 )

5 hours I spent in here yesterday following a mastectomy with reconstruction 3 weeks ago ( My normal hospital clatterbrdige wasn’t open due to it being the weekend) so came here,5 hours I was sat waiting for a surgical team to come and look …

KK
Kevin Kruger 9 months ago on Google
( 5 out of 5 )

I really can’t fault anything about this hospital. Numerous hospital stays, all todo with COPD.
This morning, a Sunday, I had to have a heart tracing done. I was very out of …

WW
Whispering Wisteria 9 months ago on Google
( 5 out of 5 )

I can never thank the staff on a&e enough or on the wards and the cleaners! Everyone of you kept me smiling through my pain and on Xmas too!
Thank you so much for all you do and all the time you give others when you have …

NB
Nick Burns 9 months ago on Google
( 5 out of 5 )

Had a procedure today at endoscopy department,first class in every way ,from the moment I arrived untill I left was made to feel comfortable and relaxed, everyone everyone presented and acted in the up most professional manner thank you all top class

PA
paul ainscough 9 months ago on Google
( 5 out of 5 )

Great service on ward 17.
Smiling friendly Staff.
Despite being very busy,all staff including Urology Dr showed compassion for patients.
Thankyou

GF
Grace Fairweather 9 months ago on Google
( 5 out of 5 )

Came here after being referred by my GP, everyone here was lovely and despite a bit of a wait at the start, I felt I was treated with respect and that the operation and stay were comfortable especially due to the attitude of all staff.

T
Toni 9 months ago on Google
( 2 out of 5 )

Went for a 12 week scan back in may and they informed me that I needed to return as the scan results came back unclear. They ‘arranged’ another scan for the following week but when I arrived they did no scan they just informed me that my …

RQ
Robbie Quick 9 months ago on Google
( 1 out of 5 )

I’ve been coming to the walk in/urgent care unit almost every day since November 26th this year, as early as possible at 8am, staff are friendly and know what they’re doing, it’s a 1 star review since I can be the first or second in at 8am, …

AK
Andy King 9 months ago on Google
( 5 out of 5 )

We recently visited the Hearing Aid department and want to thank the staff for their excellent care. We were not registered with them as we have only recently moved to the area but needed advice for my mothers hearing aids. The reception …

PP
pinkboots101 pinky 9 months ago on Google
( 5 out of 5 )

Had an Orthopaedic appointment today at short notice (cancellation) and they were fantastic. Really organised and very on the ball during these covid times. There was hardly any other people in and it felt super safe. My temp was taken as I …

AM
Anthony Mcloughlin 9 months ago on Google
( 4 out of 5 )

Been an in patient 11 times iin last 12 months have been on so many wards as an ex health care professional a long time ago now I sadly witnessed the decline in nursing care at the time. I am so pleased to find now the care professionalism …

TB
TOOTS Baksh 9 months ago on Google
( 5 out of 5 )

Took my Mum to out of hours, saw a nurse who was absolutely brilliant, so kind, caring, and ver, very thorough. Referred us to the Ambulatory Care Unit,
Staff there just as kind,caring and again very thorough, although my husband and …

BM
Bernard McGuigan 9 months ago on Google
( 5 out of 5 )

Incredible care and I am 86 and living alone. Just got out of the habit of cooking etc Lost 12kg
in weight and dehydrated. Six days in APH; Meds sorted appetite back ,on High …

TR
Tracy Roberts 9 months ago on Google
( 3 out of 5 )

Been in A&E since around 8 ish. It’s so busy here I’m still waiting to see doctor after my heart check 2 blood tests and an x-ray. I know I’ve got a chest infection all I need is some antibiotics a hot cup of coffee and my bed. Still got at …

AB
andrew buck 9 months ago on Google
( 1 out of 5 )

Worst hospital I have ever had to deal with, no one knows what is going on. Consultants not writing up notes and so nursing staff in he dark with respect to patients. my mother was rushed in and I am unable to find out where she is how she …

DA
Della A 9 months ago on Google
( 1 out of 5 )

If you have a child with a serious chronic health condition avoid this hospital at all costs. The staff are lovely and work hard no faulting that but their lack of knowledge on these conditions is obscene I should not have to educate …

PS
PUBLIC SECTOR JOBSWORTHS 9 months ago on Google
( 1 out of 5 )

I have been here more than several time for broken bones and they have done a sterling job 95% of the time no complaints.
This is where it ends, They failed to diagnose the onset of Dementia which were …

JH
Jack Hawthorn 9 months ago on Google
( 3 out of 5 )

The Ibuprofen I bought from the Boots Chemist located at the hospital are some of the worst tasting pills I’ve had to swallow, and I’ve had some pills in my time. …

JW
James Wetherill 9 months ago on Google
( 5 out of 5 )

Our experience with Arrowe Park has been exceptional.
We had our baby there at the maternity unit obviously and all the midwifes and doctors and support staff were all wonderful, we had a great experience. …

LH
Linda HB 9 months ago on Google
( 1 out of 5 )

APPALLING. 12 hours wait to see a doctor even though I had a life threatening illness. The doctors are sometimes totally incompetent.
I was discharged last September when a ‘doctor’ failed to do the appropriate …

LU
Linzi UK 9 months ago on Google
( 1 out of 5 )

Poor. I arrived 3am with earache caused by a previous visit to A&E. Rude receptionist, rude triage, sat Nd waited for over 3 hours, I enquired when I would be seen, waz told a Dr has not been assigned to me yet. If there are bit enougg Dr’s …

C
cloudyplaysgames 9 months ago on Google
( 5 out of 5 )

My husband was recently admitted with severe stomach pains on a Friday afternoon. The treatment and service he received from all the staff has been fabulous. He was taken for a CT scan at 21:00 and the preliminary report was on the ward …

KP
kate pearce 9 months ago on Google
( 3 out of 5 )

I have visited Arrowe park with a client from the community and was questioned as to if i was a carer or a nurse, in a rude manner. This made me feel very uncomfortable, as it shouldn’t matter. The staff spoke about me behind my back and …

JS
John Stewart 9 months ago on Google
( 5 out of 5 )

Had several visits to Arrowe park with a few operations thrown in. This place is amazing. The staff from cleaners right up to doctors could not be more respectful and helpful. If you really have to go to hospital this is by far the best one to be in.

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