Available Car Supermarket reviews

Well, to start with wanted to give 10/10 stars. Went in for look, couldn’t be more helpful. Traded in our amazing Focus ST at a lower price than we wanted but needing a bigger car we did it. Then… not even 2 weeks, the new car blows all its …

We recently decided to sell our car to Available Car. From start to finish it has been a really stress free and pleasant process. Contact was made fairly quickly after I made the online enquiry and an appointment booked 2 days later. We …

Not very good I’m afraid, organized a time the next day to do a test drive,gave them the registration of the vehicle I wished to drive, arrived only to find they could not get the car going? We then arranged another car and low and behold …

Despite not choosing to purchase a vehicle due to being unable to agree on a price, my experience was positive with the Available Car team. I had a pleasant test drive in a car that was in excellent condition. …

The customer service when looking for a car is good. They leave you alone and you can look at leisure. And they were helpful when we approached them for more information. However we paid £99 to reserve a car 2 weeks ago. Changed our mind …

So far, so good. Bought the car online. Just collected it. The car is great. Very relaxed process, free coffee. The handover team could have been quicker. Budget 1.5hrs for test drive and handover.

Bought a 2019 plate seat arona for £17,000. Process is smooth and good until you’ve paid and have an issue. Engine management light came on 3 days after purchase 3 months later and still no fix! …

Relaxed atmosphere, as much time as you want to browse and unpushy sales reps, great selection of cars too. They were the only ones that honoured the online valuation for the old car too. Would glady return in the future.

Customer service appalling. Sent an email regarding questions on a car they had for sale. Received an email back telling me to “ring them back”. Really!. Bit of advice, when a potential customer emails regarding a car just email them back with the answer, simple. Just like their staff.

Absolutely disgusting customer service. Sold me a dangerous car that they had back for nearly 7 weeks in total to fix and still the issue is there and could have potentially killed me. offered me my money back minus £3000 . I had only driven it 2 1/2 months in total . I’m fuming

Absolute shocking dealership work like cowboys 100% avoid to anyone thinking of buying a car from here. Bought a seat Ibiza a while back from these, had endless issues with radio connectivity and Bluetooth. Was told lies upon lies of dates …

Nice friendly staff, and an amazing selection of cars. I had a look in the service bay and was impressed with the gear and number of staff. Very tidy work area with a good vibe.

Well over priced! Clever trick putting a price on the window! And then putting a lower one under that! Nice way to fool people not! How can you sell a car with 2.5k taken off! Seems to be a clever con!

Sales is great however The aftersales is quite poor. No-one calls you back after advising they won’t give you an update till after 4pm after having my car back in for a week following a problem that was covered up post viewing and pre …

Came here for the first time this afternoon looking to discuss exchanging my car for a new one. Was met by a really friendly man (Italian maybe? Sorry can’t be sure) at the door who instructed us to look around. …

Absolutely disgusting customer service.
Bought a VW Tiguan less than 12 months ago, the timing belt has failed and there has been no help or compensation in the slightest. I’ve been left with no car …

Terrible experience. Was booked in to view a car at 10am and was advised to sit down at a table with a number just as the gentleman who we were meant to be dealing with was on a test drive with another customer. I had asked if we could …

3 members of staff guided me through the sale of my car and purchase of my new vehicle. The staff were a credit to the company throughout. Business like friendly and very supportive.

Edit 24/2/22. I have never completely changed a review before, but felt it was only fair to revisit this. After my initial negative Aftersales experience, I had a call from Adam, the Aftersales Manager. He has single handedly turned the …

This place is the ultimate in no pressure sales. All the staff are salaried so they are not trying to push you to buy so that they can claim their commission. This is very obvious in the very relaxed attitude that comes from all the staff …

Brilliant experience. Special mention to Simon at Leeds.

Sold my car to Available Car who gave me a much better price than any of the …

Started off with a fantastic salesman who took us on a test drive. He was friendly, easy going and no pressure was put on us to buy the car. We were then ready to leave but the manager then asked us to sit down. We made it clear we wanted …

Nice experience while purchasing the car. However, since purchase 3 months ago, I have had to return the car 4 times – 3 of those times for the same issue. …

Great selection of cars/vehicles available.
The customer service person called JAYON. He deserves a promotion, he knows the the job and treat customers very well.

Never bought a car here yet but it’s a pleasure to browse and they cater really well for bored kids. Just top up the hot chocolate please and get some new dry wipe markers!

The BEST no hassle car buying experience ever, twice! Ben and Dan are true assets to the business! …

We sold our car recently through the ‘Is Your Car Available’ service, they offered a top top price – over a £1000 more than competitors! Our experience was superb from start to finish, we described the car as excellent because although it …

Decent place cars are top prices but no pressure to purchase at all. No hello on arrival

Great place yo browse cars, lots of choice and no pressure sales.
Knowledgeable staff extremely helpful.

Shocking, bought a car in May, took breakdown cover have discovered this wasnt set up, took a dashcam this was wired in so it is effected the windows, while installing it they also snapped the plastic cover by the rear view mirror then …

Amazing place son drove me there big place very friendly staff lots of cars clean loos coffee tea access and munchies too

So where do I begin we arrived there yesterday afternoon at 16:23 to pick up my cousins car what he was told was going to be ready at 15:10 so even though we were slightly late we were left waiting for almost 2 hours after driving three …

Really cannot fault anyone at available car, no pressure, when you need them they are there.
Gave me a great part exchange price for my car that I was gobsmacked with. Like …

My partner signed all his paperwork today. Sales people were very good at selling the vehicle and appeared to not do enough for you. When he got car home he noticed dash triangle light on. The rear reg plate light was out. Not great for a …

Very helpful and friendly staff. Low pressure, and they went above and beyond to arrange a test drive.

The service was 11 out of 10 and the staff are friendly, attentive and the after sales guy (Doug?) was professional and courteous. Although I had to bring back the car for want of a automatic I would not hesitate recommending Available car to anyone looking for a car from a highly reputable dealer. Noah

A pleasant experience throughout. Was hassle-free in purchasing a new car and trading in my old. Ive been very pleased with the upgrade and for the teams’ approach in their support. Thank you

Silly prices, it’s a business based on finance, that’s what they sell in reality. However, it’s fun to look around for ideas and there are plenty of things for bored children to do. Free coffee!

Part of me thinks that this is an amazing place.

Where else can you see so many cars in one place and be able go inside them …

Great company! Had my car for 3 months and still love it! I will be returning in the future 👍 …

Absolutely amazing place to bye a car. No pushy hard sales, Tom who took us for a test drive was so helpful he showed us everything a great guy for the company. Daniel Who we delt with bying the car made it so easy and simple and so quick …

Test drove a range rover evogue about a month ago . Still waiting for quote .could not wait for hours in shop for finance people as we had somewhere else to go. They said they would email my quote for Monday. Think it could have been that …

Amazing service at the service department! Especially from layall. He took care of our cars and provided 5 star service at every step. Very professional and also helpful. Will definitely come back for our second car and recommend them !!

Good service and great cars good price would recommend

Everyone friendly, plenty for the kids to do and pet friendly too

It’s a business, they’re out to make money from you. However it’s better than many other dealerships in so much as the whole process is made as pleasant and painless as possible. Good to be able to gain access to vehicles when deciding which to buy and staff are friendly and helpful.

Really enjoy going to this place when trying to get ideas for the next car to purchase.
Really relaxed atmosphere. …

Brilliant place. I could speed days there trying out all the cars. No hassle from anyone either.

Great place had no trouble selling my fiesta a young lad called Nathan helped me get the best deal for my car. I got alot more than I was expecting. I would definitely consider going back to available car and will tell friends and family to do the same.

Friendly helpful staff. I didn’t buy a car on the day I went. I did, however, look at lots of different cars and options. They didn’t have the car in stock which I wanted. I like that the cars are open (most of them) you can get in, get …

Initially spoke to a Mr Morgan on the phone who was very helpful, answered all my questions and booked an appointment for the next day.
I was then seen by Simon Courtney who did the physical checks on my car and …

From first phone enquiry to driving away, customer service and attention to detail were excellent. All staff involved were helpful and polite, providing clear answers or quickly getting back to me and always explaining what would happen …

It was our first visit so didnt know what to expect. We were given a catalogue from the reception desk when we arrived to tick off any vehicle we were interested in and then left to look round without any interference from sales people …

Purchasing a vehicle is great, easy to browse and the process is simple. This is the second time we have used available car, with our first time we had issues with aftercare but it was dealt with professionally and sorted out so we chose to …

Got my car valued they gave me less then we buy any car and they say they dont hassle you the salesman kept hassling us even when we said we were going for a look at the cars he kept asking us to come to his desk worst part x prices stay clear of this place

I didn’t want the hassle of selling privately, so tried the usual WBAC, Arnold Clark and even had a go with Wizzle. All of which returned disappointing offers for my immaculate 2 and a half year old, low mileage car. …

Purchased our new car and good trade in price agreed for our existing car. Friendly helpful staff and no pressure tactics.

Call themselves “Available Cars” but when I got in one, hot-wired it and attempted to drive off, they stopped me and called the police. The cars aren’t very “available” then, are they?? 2 stars because the hot chocolate in the vending machine was quite nice.

What nice people. Charles was most helpful and have us all we needed. No pressure sales. Just got to get my wife out of the Audi

Customer Service was very slow. I was in the showroom for nearly 4 hours and I was passed to a number of different Sales reps. Car valuation £1,000 lower than expected – even though online it says they will guarantee a price match, this is …

Used the website to get a quote to sell my car. I’d been to a couple of other companies, including a company that will “buy any car” and had felt uncomfortable, pressured and insulted plus attempts to scam with hidden fees. I was happy with …

Car was advertised as one owner, actually had more than that which should have set alarm bells ringing. Hard sell on warranty which we took out after being told it covered everything other than brakes & exhaust, was assured electrical items …

I struggle to even give Available Car 1 star. The after sales is shocking and they just don’t care at all, I honestly want to deter anyone from using this place. …

Absolutely brilliant service from Simon Courtney, made the experience of selling my beloved car that much easier. I received the money I was quoted online, and the whole process was friendly, efficient and professional. I would highly recommend

Buying a new car isn’t one of the cheapest things in life – it’s next highest expense after buying a house and just ahead of a new kitchen in the expense list. …

Got my car last Wednesday, 15th December. It was all good up till today, when after using car for only full 4 days, engine light come on – “Engine power is reduced”, and clutch clicking. …

Arrived on time for my test drive, at which point I was informed it would be a two hour wait. We used the time to have a look round the forecourt at some other cars. We eventually chose a car different from the one we’d booked to test …

Sold my car and got exactly the price their website said they would give me. No haggling or knocking the price down like other well known car buying websites. I dealt with Simon Courtney who was fantastic and I would fully recommend trying Available Car if you’re thinking of selling your car for cash.

Had a very good experience with available car. Fair price for my old car. New car had a squeaky wing mirror and slow puncher in the tyre. They gave me a curtesy car and fixed these issues. Very good service. Will come back for another car for sure! 2 cars purchased from here now.

Extensive range of used cars – about 4000 – arranged in sections (e.g. small saloons, SUVs). Some are in covered showroom but most need to be parked outside (as showroom is full!) on hard surface. …

I purchased a car from Leeds branch and was very happy with service, a few weeks later there was a problem with alarm sensor on the bonnet this was sorted right away the only problem was that I had to drop off one day and pick-up the next …

What a joke this place is, I booked a test drive for Saturday afternoon having had it confirmed the night before only to find they’d sold the car before we got there. The sales assistant left us sitting for 25 minutes and then asked us to …

Better than Arnold Clarke at least they let you browse.

Got phone call from aftersales manager to tell me that they are going to have a look at my problem with the car I bought happy to here that they are going to look at it been helpful throughout the process thanks for there understanding in this mater

All great, vast choice, no pressure etc but from requesting test drive to getting back was 1 1/2 hours, and they were not busy (Thursday afternoon).
So maybe booking a test drive would have helped, but going by James Carr’s …

Sales team were absolutely amazing and cannot fault! However, I showed up for my test drive which I booked online with no one from the branch knowing why I was there as they thought I was just collecting the car. LOADS of scratches on the …

Not pushy, let you browse and approach them when you feel you are ready to…
Lots of vehicles too

Bought a car for my wife in Feb 2021, bizarrely, it only came with 9 months worth of MOT??Subsequently on booking in for its service and mot with our trustworthy local garage he unfortunately hit problems removing the wheels to check brakes …

Chose a car on the 15th May, was supposed to pickup on the Thursday, was called on the Wednesday saying it needed a new door, we went away on the Saturday, recevied a call while away to say we could pickup on the 30th, 30 minutes before our …

Great customer service, huge variety and affordable prices, 👍🏽 …