Bamboo Loans reviews

Absolutely fantastic service provided. Quick and easy to use. Bonus of getting to talk to an advisor straight away if you have any issues. Great being able to talk to a person. Couldn’t recommend this company enough 👍🏼💯 …

No reward for loyalty, treated like a new customer each time you apply. My wife and I have been accepted for two loans, both of which have now been paid fully and on time – sadly we are now unable to apply again as their system says we’re …

We had a loan with Bamboo anyway that we’d paid for about two years. Unfortunately we had an accident that left us £2000 out of pocket and about £2000 in credit card debt. We’d been looking everywhere to try and find a way to consolidate …

Fast, efficient service. I called with a question, and the operator was friendly and knowledgeable.

Great: easy, comprehensive application and screening process. Helpful staff (the lady I spoke to, Tanya I think, was excellent). And fast payment if you’re accepted. …

Never again! Interest rates extortionate! If you’re late paying then they will hound you with calls/text/emails and then hound the guarantor. Make sure you CAN pay it back or you’ll just get hassled. Thank god I’ve paid it all back now

Really smooth experience! Highly recommend, helped me sort my finances out quick sharp and I feel so much better!

Awful customer service! Company did not help at all as I have applied for a loan before cost of living crisis and company did not support in any sort way threatening and demanding payment even though they were fully aware of the current economic situation

Quick,easy process and agreement provided quickly. Very helpful with questions online when needed also

Very easy to deal with, speedy process with no issues, pleasure to deal, can highly recommend

I always use Bamboo for unforeseen emergency once they lent to you the process is easy as pie. Excellent communication I’ve used them like 3 times in last 10 years Amazing top lender. Not the Bank but APR is fair

Easy to deal with, although can be a little uncaring sometimes. Depends who answers phone, but overall not a bad outfit

The Online application was quite simple and easy to follow through. The response from human personnel was almost immediate and quite friendly and helpful. The turnaround time was quick.

Throughout the process, they have been very helpful and guided myself through it all, would highly recommend them

I’m still left with no words to express my gratitude and the professionalism I received throughout my loan application. It was just awesome.

The process was Barry straight forward and the Staff are friendly and very professional. I would definitely recommend 😊👍 …

Very simple to access, and all information was given with ease. Would recommend.

The customers sevice advisor was very nice and understanding 2 thumbs up,

Just looking out for the bamboo loan to land in my account

Wedding cost building up quickly, I could afford a loan as a quick resolve to paying everyone of just concentrate on the loan. Fantastic service. Really helpful efficient service when I phoned. Good pay back rates affordable. Highly recommended.

Fantastic service, friendly and professional staff. Thank you Bamboo

Very fast efficient and great for short term needs

Very straightforward, money in my account by end of day, payments are affordable

Quick easy form to fill out
Fast responce and same day payout..all good

Avoid. Absolute time wasters. Damages credit score and doesn’t do what they advertise. They will always call to ask for something like 5-10 minutes before their customer services line closes (5 pm) and usually closer to friday as they are not working in the weekend. I will celebrate when they go into administration. Voma

friendly staff on the phones, a very pleasant experience

Excellent service. Would recommend

I found the application process very easy. Had a result in minutes. Very easy process… not stressful. Money in my account next day. Very happy. Would recommend.

Waste of my time, they said i was approved then after sending in all my documents they declined me and rufused to tell me why. Seems as though they just tell you you’re approved to get you to fully apply. Should be investigated for …

Process was pretty straight forward, everything explained AND during it, they let you pick your preferred payment day which is great as 118118 didnt ask me that when I was with them.

Seemed quite straightforward sent everything they needed, until it came to their new set up face recognition.
Didn’t matter how many times I tried face not recognised. …

Yeah great but explain how I paid the last £600 off in full but you can’t except me for another loan. Makes no sense. Never missed a payment with them

Highly recommend. Got a decision the next day! Very quick and simple. Great customer service. Thank you very much again

Very simple to apply and really easy. Wasn’t too intrusive and has actually been very pleasant to apply. The monthly repayments are reasonable

Quick, efficient, hassle free service

Very clear, easy to apply, quick, honest response and I got the money the same day. Interest rates are quite high, but very up front, so you’re not tricked – I knew that and accepted it. Perfect service.

Great customer service very hwlpful and accommodating.

Their service is so fast and on point. Staff members spoken to are very professional and helpful. I have struggled to find help putting together my debts after an unexpected bill that I have to settle with my credit cards, not even my bank …

Very accurate customer service

Ive used Bamboo twice now,the application process is quick and simple and if approved the money is yours the same or next day depending what time you applied. would recommend them.

Very simple application and quick processing time. Customer service when they contacted me where extremely polite and helpful.

I Recently needed a quick loan for an unexpected tax bill I had received which needed dealing with asap , so I looked on my Experian credit account to find the best loan suitable to me , Bamboo came up at the top with an acceptance chance …

From start to finish your guided all the way easy to understand easy to negotiate .

Very professional and friendly understanding customer service, straightforward and clear about all necessary documentation and conditions.

Great friendly company highly recommend

Always happy to help with others give me a hard time over past credit records. Always keep the account in good standing to ensure a quick no hassle application if I need it. Good to have Bamboo in my corner for those special purchases. …

The process was very easy and completion was quick. Charlotte, the rep I spoke to, was extremely helpful and courteous. As she was the ‘face’ of your company, if all are the same, then Bamboo have a very good customer service. I would certainly recommend this company without any hesitation.

A very easy and professional company to deal with. Good communication throughout the application process. Many Thanks 👍 …

Easy fantastic service Recommended

The process was quick and straightforward. It will take a bit longer for the funds to clear but I was satisfied with everything.

Thoughtful company made sure I understood my loan and payments.

Excellent service, reassuringly thorough and made great efforts to warn about current scams being used by criminals. Overall Great service and easy to apply

Used them twice now, no fuss, fill the form in, within seconds you get your answer, money transferred quickly

Excellent customer service. Very responsive and helpful. Application process straight forward and payout within a few hours

A quick and easy application form and fast response, I would highly recommend them

Appiled this morning and been accepted before lunch and funds into bank before midnight brilliant service

Very helpful with every stage of application
They make it easy

It’s really fast

Phoned up last week for some advice regarding payments, got told someone would be in contact still waiting almost week later. Currently had my loan 3 years with 2 years left, wanted to know how I could save money/ how much I would have to …

Very easy from start to finish. Excellent customer service.

Applied for a loan yesterday afternoon and signed my agreement – this afternoon. Very impressed at the fast turnaround.

So easy to apply for loan , and you can choice period of time you like to pay back loan. No paperwork ,all online ,easy and quick . Very happy.

Thank you it’s awesome.

Cannot fault this company at all & would highly recommend. Easy application process too. Well done all!

Great Apr and very fast service

Fast, competitive rates and good friendly service. I can recommend this company

I have been turned down by so many places but these guys gave me a shot when I needed it and if I ever need to use again I know they are there to help when we need money fast.

I have always had great service, even at a time when a payment was declined as I had received a new card and the bank didn’t recognise payment, I just called up and sorted it out in a few minutes, hassle free. Thanks guys

Quick response and professional service.

Very clear and simple process. Transparent and easy to use

Brilliant company, so easy to talk to on the phone and very quick decision, makes life a little more easy when there are companies like this in the world, will definitely recommend

I am so pleased with the way your team has handled my application. Everyone I spoke to was very encouraging and made me feel my application was being taken seriously. …

I am 67 not to technical it was a struggle to get throw but got there in the end you should try and make it easier for older people the staff where very helpful

Excellent service really helpful

Easy online process. Staff friendly and helpful when spoke to them on the phone. Everything was quick from start to finish.

Easy and quick to use very helpful within my situation

I spoke Liam and he was very friendly and helpful and very patient with me. I give him 4 stars as his rating as he was excellent at his job. It’s a shame there are not more people like him on the other end of the line .

CAREFUL!!!! very careful with this company and the loans. The interest for 2,500 pounds is almost 2,000 pounds more so you end up paying almost double the interest. very bad service and aggressive at checkout. they break the agreement and …

I have to say I’m really impressed, I was struck by how friendly friendly staff are on the phone, at a UK based call center aswell. Relatively easy to apply and at good rates aswell despite my credit score being below average

Loan was quick enough to be paid out and staff were pretty good, once I finally got through, however I can’t see how many payments I’ve made and I also can’t see my balance ( unless I’m looking in the wrong place).. you can with other …

Had to fill in 2 applications and call them to confirm. Every step they said it looks great then I get an email saying it’s been declined and no reason as to why. Only reason I’m giving 2 stars is because they are very friendly on the phone just dont see why they couldn’t tell me I wasnt suitable on the first application.