Barking Hospital reviews

It’s a small community hospital. Only attends to outpatients for now. No emergency unit currently.
Nice based on It’s level of equipment. …

I visited this hospital yesterday.
Easy to find, plenty of parking, warm welcome from the guy on the reception. He pointed me in the right direction for my scan. …

Good point: Plenty of free parking (reg app in reception) on Sunday but bad point:
Zero help or signs when you enter. Blood tests must sit in specific area (no one …

I had a very, very bad experience in this hospital today – in the emergency department . Started in the registration section – the employee was dissatisfied with everything – literally everything , you can see that she just wants to finish …

I had a CT scan here. There was no waiting, I had arrived early and I was seen straight away. Lovely helpful staff. You have to pay for parking on leaving, but I was told it’s free for the first 3 hours.

my son had an appointment to see a dermatology Dr. He was refferd by a Gp. We waited a month for this appointment. I received a text informing me that the appointment would be 10min long only and if 10min late to attend that we would not be …

I wanted to give 0 but unfortunately we cant
I have been waiting for 15 minutes to get my daughter appointment but they useless people just pick the phone and without saying single word just cut the call …

Today we went to urgent care walkin centre , the receptionist was absolutely rude , It took her 7 attempts to input a name , also kept sending people back to sit without registering, she kept saying come back after 20 minutes. (she said …

Staff are polite enough , doin a very stressful job with very little resources & seemingly always under staffed, came straight from work with injury and still not seen 4 hours later – think ahead and bring food & drink, there’s no vendin …

I’ve been trying to get hold of the ultra sound department in regards to re booking my appointment as I received my letter a week after my appointment was booked. Everytime I try and call it either just rings or they awnser and put the phone down.

Brought my stepson up here for a suspected broken finger and was very rudely told by the receptionist we’re not seeing any patients go to another hospital. Didn’t even give me a chance to speak. That is absolutely disgusting customer …

Waited 3 hours to be seen which took less than 10min. Unprofessional service (all apart from the receptionist woman). Nurse was swearing in front of us.

It’s a lovely little doctors/walk-in clinic and blood test clinic. U just have a very long long long wait for either one of them. I had to book a doctors appointment over 3 weeks in advance. The walk in clinic I’ve had to wait a few hours to be seen. But both nice places with mostly nice staff.

The receptionist is very friendly and helpful. We have only been waiting for half an hour to see a nurse. Unfortunately, we were redirected to another hospital. They helpfully guided us how to go there

I was booked
appointment via 111, came here 12:00 , been in this walk in centre over 6 hours now it should be based on first come first serve seen basis they just been …

waited more then 4 hours. receptionist very rude no smile no pleasent personality. told and soelled my name twice or more. she wrote wrong. been called twice wirh wrong name and then talked to dr . he corrected my name and send me out to wait more. they look busy but with sleeping absent heads.

Got here before 8 for when they open at 8am, the receptionist wasn’t ready to start until 8.35 as she hadn’t set up yet, when I finally got to check in she said it was up to a 4hr wait at 8am?! She was rude and abrupt too

💯 %Thank you very much for all staff,start with security reception,reception registration and the medical staff 👏!!!-God bless all of you 🙏 and your services!!! …

One star is one too many. The place is an absolute disgrace. Waited for 5 hours in an overflow waiting area being assured we would be phoned when it was our turn – a blatant lie. Went in to check every hour and was told we were still in the …

I went there yesterday for a blood test. It was very Very easy to find the hospital. Parking was a very easy as well. I did not have to wait at all in the space of five minutes within my appointment timeframe they called me. The nurse was extremely skilled.

I would not given any stars at all but I have to make a comment
Today i have been sent to them from my gp as they weren’t taking appointments, so told my story, bad ear infection discharge coming out, not able to fully open …

worst hospital and the receptionist had lack of knowledge after waiting so long doctor refered me to another hospital
this hospital should be closed bcs they dont know anything and the staff were very rude

Very Old machine(inhealth). Hot environment, it suppose to be air conditioning. Even you don’t continue the process, you will get a report!!!

The worst service possible, the main receptionist just plain refused to provide any advice over the phone. Dated 08/03/2023 at 8:53AM. Crazy rude staff.

Why is the receptionist at UTC so rude? A lot of the white staff are extremely racist here too but what’s new

haven’t actually been inside but have dropped people off here before and it’s genuinely horrible
it’s hidden you can’t really see it from upney lane you have to turn into this …

One of the worst hospitals where they don’t even call inside for treatment after a long waiting for more than 3 hours.

My mum had a xray appointment at 18:15 and was seen by the lovely staff in this centre. No hassle; seen on time. Very quick turnaround and very professional caring staff. Thank you so much.

Physio advised getting an x-ray on my injured arm. Phoned up in advance to be told a scan would be possible if needed. …

I booked a blood test a few months ago and I have been told to wait 10 to 15 days for results. After 30 days they still had not sent the results to the GP. When the GP chased them up they said that my blood sample was lost. I took another …

Staff don’t bother about anyone just want to offload patients from their shoulders so they can go home early. Worst service you can get, expected anyways from NHS as usual. Took my daughter to walk in Centre in barking hospital waited in …

This walking centre is a total waste of tax payers money. I’ve been here several times and each time there’s no doctors. Nurses told me my son had growing pains but it turned out he had two breaks in his knee. Refused to see my son again …

Long wait they are not organized at all a top of the worst hospital and the waiting tine is very very long I think they have just 1 doctor and the staff is very rude

We got sent home because the nurse said we couldn’t be seen because they would send us home as they didn’t have time. We came back today and we had to go through the whole process again! It was not busy at all and yet we still sat here for …

After waiting of 1 hour for nurse, heared that doctor not taking any more patients so what a h…ll ,also said just wait a little bit if you want we can register to another hospital so you do not need to wait a queue in the hospital just …

Unprofessional behaviour from member of staff I am in the queue with my wife and child they didn’t want to see me 3 of us having fevers cold and food poisoning. He misbehaving and refuse to see me…He allows my wife n child only kept …

My daughter injured her wrist at nursery. We waited for 4.5 hours to be booked in at urgent treatment unit only to be told that no staff there can read xrays of under 5s. I had to go there urgenyly without having breakfast and with only my …

With all hospitals & walk-in centres, you have to be patient and prepared to wait, no one gets preference over another patient unless it’s life threatening. There’s no point in arguing with the receptionist because she’s only a receptionist, wait your turn or go home.

I had book appointment time by 111. The parking place are great easy found and free parking. But the service we had on not great,because they are not booking service ( if need to see better to walking don’t waste time to booking). When you …

Dropped off and waited for my Mum who was an in patient for a scan. In and out fairly quickly. Parking was free, I think for max 3 hours. Reception staff were really helpful and Mum said medical staff were very good. All in all, one of the better NHS experiences in the area although I suspect they offer restricted services.

Only option is to pay for 1 day of parking in the app for £15 bit crazy

I went in for a fractured ankle on Friday. Waiting time over an hour. Once seen by nurse, had x-ray. Didn’t have to wait too long for result. I was then given appt (virtual) for fracture clinic for the Monday. I found the staff very helpful and polite and I received excellent service.

First time I have come here. My son was treated with care and the waiting wasn’t bad.

I was in there today within 15 min ecg nurse 45 min doc absolutely brilliant staff kept me away from other people reassuring I’m so sorry I didn’t get there names thankyou

My visit to urgent care based on 111 recommendation that i had appointment, I felt very unsafe and scared of my kid who was with high fever while i waited almost 3 hours and went home with vain without we seen by the doctor as my kid …

After hours waiting at 6pm we get a paper to say the centre closes at 10pm and that they are at full capacity and no one will be seen. Absolute torture. Horrible place. Nurses are absolutely cold and rude. Do not come here.

There was only 6 patient and they were telling everyone it is 4.5 hours waiting time make people scare and tell them to go to King George
Receptionist said everybody there is only 1 nurse but I saw 3 nurse is working
I asked how many people is ahead me she said doesn’t matter still you have to wait 4.5 hours

Horrible service. I called them and they said they will be there by 10,but on the website it is written 0-24. When I arrived the lady said the doctor left at 8 o’clock. When I asked the receptionist who would pay the uber back there …

Made appointment with 111 Wen arrived they said no appointment system here . Waiting time is 4 hours.

Non professional staff
Receptionist is really useful
Today we have spend 7 hours and no help …

This hospital has got really nice ultrasonographers. Dr Leena Choudhary is very polite, explains things well , very intelligent and experienced. Highly recommended

Waiting 4 hours, receptionist nice but service terrible.Just badly run.

Website states 24hrs
Note on door stating Opens 0800.

I would give ZERO stars if that was an option!! Whilst I appreciate that everyone is working under pressure and these are very unusual times, I believe it is Highly inappropriate for the receptionists to begin conversation me with “111 …

Wonderful, lovely and friendly staff.
Would recommend.

Went a couple of days ago Service good. Dr was nice

Last night I took my daughter to see if she can see the Dr. The lady called Cynthia at the reception was so helpful and even had the time to check my daughters tonsils before her appointment at Queens. I would give her and the Dr more than 5 stars if I could for great service. Thank you

Absolutely appalling. Was told to come in via 111. My condition from the GP was told could be life threatening so need to be seen within the next 5 hours. Had an appointment booked for 4pm at the urgent care centre. 7pm and still not seen. …

Absolutely shocked my daughter took my 9 month old grandson there from the advise of 111 as he has chicken pox and he’s temperature went through the roof….she didn’t go in because obviously infecting anyone someone came out and said nothing …

Just been in this walk in centre over 3 hours now it should be based on first come first serve seen basis they just been seeing people who came after me and I have been trying to comply with the receptionist and been talking so loud and I …

I arrived there today on March 9, 2022 at 840 pm with my son, at first we spoke to the nurse I think she was, did not introduce herself, asked a few questions, took the temperature. then she informed us that we have to go to another …

We have had to attend the walk-in center here two times and we had a great experience with wonderful and caring staff. The second visit was due to the good speedy experience on the first occasion when my wife had to be tended to. The …

My worst experience i have had in years. Waited in the walk in centre for 6 hours. Only 1 doctor who sees 1 patient an hour. And once been seen been told i dont know whats wrong with you. And there is no scan or xrays that can be done at 6pm in the afternoon. Absolutely disgrace. Go elsewhere.

Absolute worst service. I called ahead to find out the wait time, I confirmed again once I got there with reception. I queued for 1 hour and half with a sick crying toddler only to be told we not seeing anyone with illness today. And to go a&e instead. No explanation provided.

It has been a few weeks since my appointment at Barking hospital and unfortunately I have come home unsatisfied and disappointed. …

This place needs to be assessed properly. This hospital shouldn’t be opened

Horrible Horrible. Would give 0 stars if I could. My friend came in with a horrible cut on the bridge of her nose. The practitioner came in and took a look at her nose and said the cut was not bad when she was clearly bleeding non stop. She …

What a nightmare. Had a 2 o’clock appointment for my 1st covid injection got seen at 3.30 Had to queue With around 100 people outside in the freezing cold.
How is this a good idea. It was impossible to stand 2 meters apart . In the …

I give one star because of the parking. You should pay £15 even if you stay 1 minute , they should do something about this parking charge

Absolutely rubbish understaffed and waiting times are too long and even after asking for another assessment to be made no response at all staff are not helpful at all have got used to saying nothing we can do waiting times are longer than usual and leave you waiting until you drop dead

It was first and the last time coming to this hospital. Horrible staff from the reception and very rude. I come with big problems and big pain and I was waiting more than 5 hours and I decided to go home because I was crying and I didn’t …

Worst place ever!! If u are sick just stay home because no ticket system , you are sick and you have stay in this stupid yellow lane for hours and u can’t even sit. I don’t understand if it’s to cure the people or to make them sick.
And let’s not talk about the uselessness staff.

Barking Hospital Walk-in centre is a really bad joke, a negative image of NHS. Waiting time for a wound dressing with special dressings is minimum 2 hours, with a (negative) record of 4 hours and 35 minutes. The pinnacle was when I went at …

I came today with my newborn. At the reception rudely I was told that I must wear mask that my examption badge is not important and I must and I tried to explain myself from having lungs problem but guy was not giving up. so I put mask on. …

To the “consultant” who was on duty tonight at the Urgent Treatment Centre.. my son got seen straight away at KGH despite you saying that if I take my son out if your “care” then KGH won’t see him till really late. You also said that the …

Fantastic hospital. Called in before visiting and the staff was very polite and informative. 3 hours free parking is a bonus. Went for a chest Xray (walk in service) and then blood test. No queues and no waiting times and world class quick …

My third time of visiting and during the pandemic i was treated for some second degree burns on my hand. I waited only about 45 minutes before i was seen and i am glad i went there. Staff were polite and helpful and medical team were very good.

I’ve just got here for the walk in clinic and you have to stand in a queue on this yellow line. No chairs and no ticketing system. You do not know how long waiting. Old people struggling. This is ridiculous

The best hospital that I have ever been ! We went with our baby in walk in centre and we were seen very quickly by an amazing doctor which unfortunately I don’t remember her name , but I remember that she is with red hair colour.The lady …

I was really worried when I read some of the reviews. I had a MRI scan yesterday and was welcomed by very friendly staff. I was seen to straight away and the process was explained to me before the scan took place. I received a great …