Manchester Royal Infirmary average reviews all over the web

3.1
Total Reviews 80

Average reviews from all platforms

Average Rating 3.1

Average reviews from all platforms

  • 5.0
    31
  • 4.0
    11
  • 3.0
    5
  • 2.0
    2
  • 1.0
    31
Manchester Royal Infirmary reviews breakdown:
Google
3.1
80

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80 Manchester Royal Infirmary reviews on Google

BK
BIG Kev G 9 months ago on Google
( 4 out of 5 )

Super clean and omg very quick no wait time at all, just straight in.
I went the first day of the junior doctors strike for 35%pay rise, which is what they deserve 100%. …

JC
John Carroll 9 months ago on Google
( 5 out of 5 )

Went in for a triple heart bypass. The staff were really caring and very helpful. They always had time for you and the care was second to non. The Consultants were approachable too, several came and spoke to you on their daily rounds and …

ER
Eva Robinson 9 months ago on Google
( 4 out of 5 )

Children’s A&E was super duper difficult to find, we had to ask strangers for directions. We were told to go to a specific place and we declined access as I was told I was too young but the 111 lady said that I was supposed to go there. …

H
happygirl66 9 months ago on Google
( 1 out of 5 )

Very poor. Never saw the consultant after an op. Nobody, nurses or doctors, kept us informed about anything over the 5 day stay on the Elective Treatment Centre (ETC) ward. Why they have a bell to ring to get help is beyond me, as the …

RO
Richie Ot 9 months ago on Google
( 3 out of 5 )

Overall the nurses and doctors are kind. But there’s this nurse who absolutely doesn’t have any compassion at all. Infact I’m officially lodging a complaint. That they should consider first the safety of kids visitors in the ward. Rules are meant to be kept. But there should be room for exception. Especially where a child is involved.

DG
Danielle Gaskell 9 months ago on Google
( 1 out of 5 )

My Grandad had triple bypass surgery here and the aftercare was atrocious. My Grandad excessively struggled after the surgery, and was unable to walk for weeks. He knew that there was something not right with his legs, but the nurses did …

ZG
Zakira Gul 9 months ago on Google
( 1 out of 5 )

After being admitted in elective treatment short stay after 3 operations on my jaw the treatment from the night nurse on the day i was admitted was amazing if i could personally thank her i would. Not being able to speak properly, feeling …

LB
Lee Burton 9 months ago on Google
( 1 out of 5 )

Very long waiting times in A&E and Emergency waiting rooms.
Had my wife sat in her wheelchair for hours whilst suffering from excruciating back pain. …

B
bella 9 months ago on Google
( 4 out of 5 )

Unfortunately the A&E is very understaffed which meant I waited 7hrs to see a doctor whilst I was constantly vomiting & had such low blood pressure I was unable to walk. However, I give the MRI a 4 star review because of doctor Alex in …

J
Joanne 9 months ago on Google
( 4 out of 5 )

Recently spent a week here and it was mostly okay. All staff very pleasant, helpful and compassionate, although sometimes disappeared for large parts throughout the day and the beeper wasn’t always effective at finding someone to help me. …

TT
True Though 9 months ago on Google
( 1 out of 5 )

Should be ashamed of the respiratory 18/19 ward and how it’s going currently. As we speak, a family member was placed in this ward and whilst the nurses gather and chatter round the computers we have asked them numerous times over the last …

JW
John Williams 9 months ago on Google
( 5 out of 5 )

I would not be alive if it wasn’t for MRI, I had leukaemia aged 20, I was lucky enough to have a perfect bone marrow match with a sibling and I am still here nearly 30 years later, having had 4 cancers in total: leukaemia and golf ball …

K
Kunal 9 months ago on Google
( 1 out of 5 )

Most horrible hospital I’ve ever been to. They made me wait from 2 am to 7am and I had to just leave in the end. I was given no updates and I would rather bleed out and die than go here again

MM
Martyn Morgan 9 months ago on Google
( 5 out of 5 )

We do things differently here and the Manchester University teaching hospitals are one of these things. Despite all the hardships they face, they give us a great service. Dedicated NHS – thank you.

NM
Nanny Mcfee 9 months ago on Google
( 5 out of 5 )

10/09/2021

Took my dad for his pre op …

J
Julie 9 months ago on Google
( 5 out of 5 )

Had to take my 93 year old mum to the emergency department because she’d had a mini stroke, the service was exceptional,couldn’t fault anything and all the staff were professional and friendly, my mum was ok

DD
dyalsis DAVE 9 months ago on Google
( 5 out of 5 )

The kidney wards really look after me when I have a problems or at home on my machine called Doris she keeps me alive. My home team are the best if I have a problem they are always there for me thank you all so much xxxx.

O
Omar 9 months ago on Google
( 5 out of 5 )

Absolutely amazing the staff of the Emergency department.
I went there yesterday for a problem with my heart and they all were caring. The doctor that visited me at the end was caring and reassuring. Thanks for existing!

JC
Jillian C 9 months ago on Google
( 1 out of 5 )

Having to deal with doctors who got their degree abroad now work for the NHS is appalling!.. …

DD
Devon Davies 9 months ago on Google
( 2 out of 5 )

Cancelled my surgery on my face and it was important then claim that they was gonna get me a taxi because I had no way of transport and the taxi didnt turn all they did good was clean my my injury NHS cleaning service

AR
Angelina Ryan 9 months ago on Google
( 5 out of 5 )

MRI continue to offer outstanding care. They literally saved my life, so I am forever grateful for that and the amazing care for my newborn daughter three years ago.

JB
Jessica Barber 9 months ago on Google
( 1 out of 5 )

If I could put 0 I would 11 hours I was in there today with bad stomach pain did a urine test was told I was deffinatley pregnant due to my own circumstances I was scared and broke down in tears as it a lot more of a back story to then be …

SW
Stewart Wilson 9 months ago on Google
( 5 out of 5 )

I am overwhelmed by the care provided by Manchester Heart Centre,
In 2013 I suffered an heart attack which resulted in me having a triple bypass,, the was amazing, …

SF
Stewart Family 9 months ago on Google
( 5 out of 5 )

Emma in Rheumatology is the best nurse I’ve met. Amazing at her job and extremely caring.

RS
Rivka Sieff 9 months ago on Google
( 1 out of 5 )

My 12 day stay was shocking. I was in a bay of 4 and witnessed a patient left in wet sheets for 2 hours. Patients waiting 11 and 5 hours for much needed pain relief. The list of neglect and lack of communication was awful. You have no rights over your own body in there. Worst experience I’ve ever had in a hospital.

SS
Sendy Starčić 9 months ago on Google
( 1 out of 5 )

Horrible place. Waited for hours and hours, no one even called me in for the first assessment. People sleeping on the floor, nurses and doctors just jumping over them. I literally started crying on my way out just because of the horrible …

AD
alan daniel 9 months ago on Google
( 5 out of 5 )

Care and compassion from these wonderful people throughout
a difficult procedure for me. You can have an extra 5% of my N.I. anyday of the week!

AB
Alan Bamford (Bammy) 9 months ago on Google
( 5 out of 5 )

The Doctors and nurses looked after me the 6 days on the cardiac ward the meals could be a bit better.

AR
Abdul Rahman Maaliki 9 months ago on Google
( 3 out of 5 )

There are brilliant teams at work in MRI, but unfortunately there is always shortage of staff, and always overloaded with patients, hence getting a bed could take hours, and other planned services might not happen on time due to various …

CB
Chelsea Bridges 9 months ago on Google
( 5 out of 5 )

Hello I am so amazed with your security Ian hughes this man is amazing and helped me out to the full off his ability and I do not have a bad word about this man so thank you so much Ian

JW
John Wills 9 months ago on Google
( 3 out of 5 )

Nurses and wards are fine. But if you need a prescription on discharge. The waiting time currently is 4 hours plus.

JA
Jahan Ali 9 months ago on Google
( 5 out of 5 )

My auntie was here due to her critical condition. The staff were amazing. The family are very grateful for all the hospitality and professionalism. It’s institutions like this that make me proud of being British.

GK
George Kirby (Eiga Ga Daisuki) 9 months ago on Google
( 5 out of 5 )

The support here is great and the staff are friendly. I am very satisfied with the customer service and the environment is always well maintained.

RC
Raquel Cabral 9 months ago on Google
( 1 out of 5 )

This is the worse hospital that I have been too. The nurses and doctors are very rude, they don’t really care how bad you are.

MN
M N Hussain 9 months ago on Google
( 4 out of 5 )

Very good but one of the nurses made stupid comments and doesn’t understand that children who have special needs, like autism, can get agitated and aren’t comfortable sometimes and need special attention and she should have been …

LM
Lauren McShane 9 months ago on Google
( 4 out of 5 )

Had an A&E incident last Saturday, super fast 999 answer and pick up in the ambulance. Paramedics were super, very considerate and calm. Then I was placed in the amber zone of the A&E, and I was there for 5 hours (5 AM- 10 AM), but again …

HB
Holly Bennison 9 months ago on Google
( 1 out of 5 )

Been waiting 3 years for ent even after completing to pals the manger still doesn’t care and isn’t rushing to get me an appointment joker

DH
Danish habib 9 months ago on Google
( 1 out of 5 )

This hospital killed my father, if you go on weekend you are in the hands of rude incompetent and unprofessional nurses because doctor do not show up on weekends you are left to die as my father did.

RW
Rick Watson 9 months ago on Google
( 1 out of 5 )

My father was admitted last week from the start was a catastrophic moment most of the staff no empathy rude and shouldn’t be qualified nurses this week will be taking my father out of this hospital it is horrible if could give – 100 I would.

MC
Maria Christodoulou 9 months ago on Google
( 1 out of 5 )

I was waiting in the a&e for 9 hours to see the doctor and they kept telling me that i am gonna be next but my turn never came so after the 9 hours I just left

ME
Marah elah simkins 9 months ago on Google
( 5 out of 5 )

I love this hospital it’s quite amazing and very nice and it’s for adults and children!

JH
Jamie Hyland 9 months ago on Google
( 4 out of 5 )

So after a bad start to what can only be described as one of the worst hospitalisations I’ve ever had I’d just like to put it out there that the staff at the MRI be it the cleaners, nurses, consultants or doctors have been nothing short of …

AA
Ammu Arackal 9 months ago on Google
( 1 out of 5 )

System is so broken that you will get to see doctor after 4-12 hours of waiting even if you come here with serious health condition.

I
iiBubblyRxses 9 months ago on Google
( 4 out of 5 )

I was at the vascular surgery dept today to see a lovely doctor and that was all fine. But when I finally found the right dept ( took me bout a day it’s massive hospital). The staff were complete nightmare. The woman said take a seat and …

JM
Josephine Miller 9 months ago on Google
( 4 out of 5 )

I went here for an emergency referral on a Saturday night for some symptoms that genuinly scared me, but the symptoms didn’t scare me as much as the urgency in my GP’s voice when she made the referral. Yes, the wait was pretty awful. I was …

GS
Geoffrey Sharp 9 months ago on Google
( 5 out of 5 )

Went to MRI Elective Treatment Centre with my wife Helen yesterday 22/10/22 for my Hernia Operation. The Staff were amazing how they managed to cope with all the Emergencies & yet still clear the Waiting room by the end of the day was …

WB
Wayne Broomhead 9 months ago on Google
( 1 out of 5 )

If you are under MRI renal team look up the word “Sensitised” meaning, (they won’t tell you until it’s too late) understand what it means for your future transplants, don’t be afraid to question your Doctor. Every effort should be made to …

KP
Katherine Purtill 9 months ago on Google
( 1 out of 5 )

Shocking I took my sister there with a severe head injury due too seizures…11 hour wait…NO drink offered….nurses run ragged and understaffed….really feel for them…..AND too top it off security guy came out and blew his nose using his fingers 😑 and didn’t even use hand sanitiser….really.. yakkkkkkk …

PC
Patricia Crompton 9 months ago on Google
( 5 out of 5 )

Had a beyond excellent consultation today from the Rheumatologist. This is the first time in over twenty years that I felt understood and cared for. Patient and kind and listened to what I needed to say. Manchester Royal should be proud …

KC
Kara Corrigan 9 months ago on Google
( 5 out of 5 )

Went in for surgery for Gall Bladder removal and deroofing of a Liver cyst. All I can say is thankyou from my first consultation with the surgeon till the day I was discharged all staff who saw me through the whole thing was amazing. Thankyou.

AB
Adam B 9 months ago on Google
( 5 out of 5 )

What a great experience! I was seen promptly , and treated with care and kindness. 10/10

SM
S M 9 months ago on Google
( 4 out of 5 )

This is a review for the walk-in centre at the MRI. Arrived in pain, booked in and given an appointment (was given the option to wait, but chose to book a slot for later in the day). Came back, seen earlier than my slot and given my test …

TO
Thomas O’Neill 9 months ago on Google
( 1 out of 5 )

Shooking staff, no urgency towards anything, very split advice given, wouldn’t give the meals too my dog and he’s dead ……. security is pointless, absolutely shocking hospital… the ACU is probably the only half right part in an entire hospital…. disgrace

WT
William Torpey 9 months ago on Google
( 5 out of 5 )

Hi, I have just come out of MRI Endoscopy department after having 2 procedures. I would like to thank all the staff from when I arrived at the reception to the two guys and lady who carried out the procedure and the ladies who looked after …

SR
Sana Rasool 9 months ago on Google
( 1 out of 5 )

I have been referred from surgery. I came here 12:30pm . Till 6pm nobody seen me. Even nurse. I went 2 times to reception please check . The Receptionist she is so rude and spoke very badly.. 🥵🥵 not happy …

C.
Charlotte . S 9 months ago on Google
( 1 out of 5 )

doctors and nurses weren’t sympathetic when my friend was screaming in pain because he had broken his knee and fractured his femur. they didn’t have their priorities straight made him get an uber to the hospital and didn’t even help him out when he got there.

YI
Yusaf Imran 9 months ago on Google
( 2 out of 5 )

Staff were rude and didnt allow my 15 year old son in. And only 2 people allowed. Change you rules

JB
John Bow 9 months ago on Google
( 3 out of 5 )

Very big, very busy. Lots of disciplines and departments. A&E is an absolute nightmare though with multi-hour waits for just triage. Rest of hospital is clean with many amenities

K
KAI 9 months ago on Google
( 1 out of 5 )

Absolutely terrible been sitting waiting for hours the receptionist was nothing but unhelpful didn’t even give me the option to talk to a nurse. Absolutely appalling. Absolutely wasted my time what is more important than blurred vision and …

AF
Andrea Feeley 9 months ago on Google
( 5 out of 5 )

Endoscopy department,exceptional service and care from admission through to discharge.

PG
Paula Gibbard 9 months ago on Google
( 5 out of 5 )

Stayed in fo 11 days ward I was on was as clean as you can physically get. Staff were brilliant from housekeeping up to surgeons and consultants. First hospital ward I’ve know to be patient focused and couldn’t do enough for the patients

CW
Chris Warburton 9 months ago on Google
( 1 out of 5 )

After having major surgery in 2014 I was told I’d always be monitored so i didn’t fall through the net, well it’s took covid for the net to open. I’ve had appointments I’ve attended that no one allegedly made, been told I’ll get phone calls …

AF
Anthony Farrell 9 months ago on Google
( 5 out of 5 )

It’s got wonderful nurses doctors sercurty as well never have a problem since my time going there. Beautiful staff members porter’s are as good they spend time talking to you during your visit to X ray or we’re ever they transferred you to …

JK
Janet Kenyon 9 months ago on Google
( 5 out of 5 )

I’ve been here 3wks now and have no complaints whatsoever. Everyone has been respectful. When I came in here I was expecting horrible food which just wasn’t the case. I started with jacket potato but I realised there’s only so many times …

KM
Kiz Mistry 9 months ago on Google
( 4 out of 5 )

Great hospital with amazing staff who treat you as a family member and not a number, I can’t fault the staff but the awful catering firm are a joke.
Food is basic, tasteless and always incorrect when ordered and drinks service is …

KC
Kayumba Chiwele 9 months ago on Google
( 5 out of 5 )

Splendid service from the team at A&E. I was attended to very swiftly and was never left unattended at any point. The staff have been absolutely warm towards me and my doctors were very gentle during my surgical procedure!

SS
sultan saladin ayubi 9 months ago on Google
( 1 out of 5 )

I had 3 time operations all in different cities i never seen Disrespect people im not say all some people
1. I was till i see the doctor taking 8 hours …

JP
J P 9 months ago on Google
( 1 out of 5 )

My partner was admitted a week ago as an emergency after an accident in Manchester city centre 9 a.m. Saturday morning slipped on litter on the pavement. Smashed in her knee requiring replacement and pins operation and still is in extreme …

SH
Sajjad Haider 9 months ago on Google
( 5 out of 5 )

Dr Sheen was my surgeon for my laparoscopic hernia repair.

On the day of my operation, I was concerned that I’d be waiting a long time for …

CS
Catman Smith 9 months ago on Google
( 5 out of 5 )

I’ve been an out patient for four years at this hospital. They take excellent care of you.the doctors and nurses are so professional. and very kind thank you… CAPD. 😁 …

LT
Louise Taylor 9 months ago on Google
( 1 out of 5 )

Really very poor service from front of house.
That poor I had an appointment booked at q certain time via 111. They told me I didn’t and I would have to book into urgent care to be seen. I could have done …

AM
Amy-Leigh Micheala 9 months ago on Google
( 1 out of 5 )

I called this hospital as my mum was rushed in early hours in the morning and i had been on facetime to my sister and seen the horrid state my mum was in and i asked which hospital and it was 100% the MRI. I called the hospital which then …

JB
Jay Brannan 9 months ago on Google
( 3 out of 5 )

I’ve had many different experiences in the MRI

AM
Adam Molloy 9 months ago on Google
( 5 out of 5 )

Came to the severe injury clinic to get my ankle checked after I fell badly on it.
Stephen in the A&E reception was very helpful and I was seen too within 5mins. …

FA
Flavio Avella 9 months ago on Google
( 1 out of 5 )

I was here for an eye examination, at first they asked me why I didn’t go to another hospital, then they made me wait a long time to be examined, only to find that they had forgotten about me! However, the doctor who examined me, visibly …

S
Shah 9 months ago on Google
( 5 out of 5 )

I don’t normally write reviews but felt compelled to do so in this case. Normally use private health care with which I’m very happy but have to say the treatment I received here at the MRI was outstanding and I could not fault it. From …

AY
Arabela Y 9 months ago on Google
( 1 out of 5 )

7 hours wait to be handed a box of antibiotics. Cannulated without explanation. Obviously the doctors and nurses have very difficult jobs and everyone is doing their best but there is something really wrong with the way the facility is run if this is the standard.

DF
Dm Farghaly 9 months ago on Google
( 1 out of 5 )

-10 is more correct ect absolutely shocking last night my husband who is very confused was out alone for 2 1/2hrs outside in a pair of shorts night staff on ward 2 should not be working in the nhs this will be going everywhere now not to mention the attitudes and constant calls being ignored

KW
Kerry Woodward 9 months ago on Google
( 5 out of 5 )

I had my kidney transplant on the 1.11.21 and went home on the 8.11.21.
During my stay in Manchester Royal Infirmary on ward 36 the staff where wonderful with me and i meet some lovely patients. The only thing what wasn’t nice was …

LN
Leslie Nielsen 9 months ago on Google
( 1 out of 5 )

It was difficult to find a member of staff that could understand basic English.
After waiting from 8pm until 4am, 8 hours with my wife who was very unwell in the A&E department, she was turned away with two paracetamol tablets. …

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