Basingstoke & North Hampshire Hospital average reviews all over the web

3.8
Total Reviews 80

Average reviews from all platforms

Average Rating 3.8

Average reviews from all platforms

  • 5.0
    50
  • 4.0
    5
  • 3.0
    3
  • 2.0
    4
  • 1.0
    18
Basingstoke & North Hampshire Hospital reviews breakdown:
Google
3.8
80

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80 Basingstoke & North Hampshire Hospital reviews on Google

DB
Denise Brabon 9 months ago on Google
( 5 out of 5 )

Husband taken by ambulance early Bank Holiday morning. Dealt with quickly & efficiently. Was upstairs in bay within hour. All staff were kind & kept us informed with what was happening, given scan & painkillers & then diagnosed with kidney stones. Promptly given medication & advice. Less than 6hrs between 111 call & discharge

GP
Graeme Peers 9 months ago on Google
( 5 out of 5 )

My wife spent 3 weeks under a & e then cardio care. All the staff were brilliant. The food was generally good, the hospital is very clean. All in all, we feel very lucky to have this facility in Basingstoke.

GJ
Gary Job 9 months ago on Google
( 5 out of 5 )

An excellent hospital with generally excellent staff.

When I attended the A&E department it was very busy, indeed I got the last chair …

TG
Tabitha Garland 9 months ago on Google
( 5 out of 5 )

Had to take my daughter on new years eve. Staff were so helpful, and professional. We were seen quickly with xray, bloods and a drip plus diagnosis all.being done within 4 hours. Thank you to all staff, doctors, nurses, and admin.

PS
Pippa Sherlock 9 months ago on Google
( 5 out of 5 )

Amazing, quick seamless care today. From the A&E door to John Taylor team and X-ray all fab. Proud to be a nurse for 24 years in the NHS today.
Well done guys !
Just need a pay rise !! 🙏🏼🌟 …

LT
lena tulloch 9 months ago on Google
( 5 out of 5 )

I have had to visit this hospital twice this week, the first time in A&E and the second for an ultrasound scan and then SDEC for results, I have to say in this crisis I was terrified and yes I spent a long time there but the staff were all …

FH
Finn Hartwell 9 months ago on Google
( 5 out of 5 )

Excellent hospital staff, many of whom will go above and beyond to ensure your stay is as comfortable as possible. Facilities are generally clean, treatment teams are well-organised and efficient, and the food is balanced and tasty (and I …

MB
Mark Budding 9 months ago on Google
( 5 out of 5 )

I visited A&E with an eye problem. Charlotte (Nurse) was extremely competent at removing my contact lens which had become stuck in the corner of my eye. She gave clear advice and provided antibiotic eye ointment. Charlotte is a star!

AL
Adam LAKE 9 months ago on Google
( 5 out of 5 )

Probably the quickest I have ever been through A&E. In and out within 2hours, probably closer to 1.5hours! Very professional, very friendly, very helpful, the gentleman that ‘fixed me’ went above and beyond and had a great sense of humour, …

S
S 9 months ago on Google
( 1 out of 5 )

The waiting area was over crowded, nurses and doctors especially were rude and didnt care about patient care at all.
They came round to take your bloods and pressure in-front of other patients, …

BV
Ben Vincent 9 months ago on Google
( 1 out of 5 )

Terrible experience for my partner giving birth in there !
Dirty hospital, old blood on ceiling! missed meals, no communication between staff. Midwife did a hand-over as my child’s head was showing and said I’m very …

CM
Caroline Mcdonald 9 months ago on Google
( 5 out of 5 )

A & E staff absolutely amazing and so friendly and cheerful was seen really fast no really waiting time

TB
Tony Barley 9 months ago on Google
( 5 out of 5 )

DTC
Visited yesterday and what a Service, impressive from entering to leaving. Professionalism coupled with friendliness. A credit to the the Hospital. Well done the DTC

��
जंगली तूफ़ान 9 months ago on Google
( 3 out of 5 )

Good quality care provider by BNHH. However, the waiting time is a hair puller. Also, some of the facilities are similar to third world countries. Filthy toilets with broken seats

ET
Eren Temizsoy 9 months ago on Google
( 1 out of 5 )

Mum was in hospital And thy got hre dinner wrong not what she ordered and didn’t even give her the right thing and thy don’t have any food for people with health problems like diabetic and even egnord hre didn’t wash hre or even changed hre bed p

SC
Stephen Chadwick 9 months ago on Google
( 5 out of 5 )

Always clean, very sympathetic and understanding. Not the most modern building or wards but staff make up for that with there caring nature.

KR
konrad ryniak 9 months ago on Google
( 5 out of 5 )

Hello, two days ago I had a hernia surgery, the whole process before the surgery was quick. It took 8 hours to be admitted to the hospital, operated on, and to go home. All the staff were fantastic, professional and helpful. I didn’t have …

SS
Sruthi Subramanian 9 months ago on Google
( 1 out of 5 )

Worst experience ever!!! Went there with my kid at 1.30pm and got the consultation at 4.30pm.. Took the blood sample at 5pm, waited for the result till 10pm.. And even after having high cough n cold, no medicine is prescribed.. Not sure wat else to type..

F2
Faymo 254 9 months ago on Google
( 5 out of 5 )

Got my little bundle of joy there and it was the best experience ever..good services (had cs)..midwives ,subordinate stuffs everyone so friendly I even forgot I was supposed to go home lol😂😂😂 …

KH
Kim Herdman 9 months ago on Google
( 5 out of 5 )

I like to Thank the DTC nurses had a emergency appointment. That had problems with in 2 weeks. I was back there resolved my problem. The nurses were very helpfull and caring.

MW
MARK WATSON 9 months ago on Google
( 5 out of 5 )

Had to go to hospital with severe pain in my foot due to a nerve problem. The staff that I personally dealt with were brilliant. Even though at 2:30am they were very busy and I ended up being sat in A&E for nearly 5hrs. Hard working staff …

SD
Scoobs Doo 9 months ago on Google
( 1 out of 5 )

Disgraceful excuse for a hospital. My sisters fiance was rushed here from the Winchester area for an emergency scan on Friday afternoon, they tried to send him home Friday night at 10pm without him having a scan, only to change their mind …

NS
Natasha Stewart 9 months ago on Google
( 1 out of 5 )

I have never been treated so badly in my life. I was advised to go to a&e at 11am by 111.
I was left waiting in a&e for over 6 hours – all that was done was bloods and …

TC
Tim combes 9 months ago on Google
( 5 out of 5 )

A&E visit this morning was excellent. Managed to speak to practitioners. GPs need to take note!

JS
Joanne Sims 9 months ago on Google
( 5 out of 5 )

I had an xray this week and the team were efficient, friendly and caring.

KH
Kim Happy patient 9 months ago on Google
( 5 out of 5 )

I had a visit to the emergency department. My dr was superb. So caring and went above and beyond looking after me and explained everything so I was completely in the picture what was wrong. The nurses were fantastic too. Nothing was too …

CW
Charlotte With 9 months ago on Google
( 5 out of 5 )

I just wanted to raise a compliment and huge thank you to 2 of your staff in ENT at Basingstoke hospital. I recently had to take my 5 year old son to get a leaf removed from his ear! …

NG
Nicole Groenewald 9 months ago on Google
( 5 out of 5 )

Richard is the friendly voice on the other side of the phone when I have to confirm my CT scan every year. So friendly! As are the other staff members I have had the pleasure of being in contact with. They take the fear out of a stressful situation!

MA
Me And Me 9 months ago on Google
( 5 out of 5 )

Compliments to the chef today. The steak and kidney pie is fantastic. Full of taste.
In patient today. …

IS
ian smith 9 months ago on Google
( 5 out of 5 )

Excellent care for nearly 58 years, cannot fault the place.

LM
Luce Mattina 9 months ago on Google
( 1 out of 5 )

Shocking hospital. Only pressurises patients to leave . All they care is how to free the beds. How not to give any scans. Junior doctors are everywhere, walking around demotivated , sitting on their phones. Nurses also sit on their phones. …

RM
Rebecca Meadway 9 months ago on Google
( 5 out of 5 )

Today I had colonoscopy. The team that was in made me feel welcome.
They were very supportive and kept me calm, relaxed.
Kind and caring. …

JS
Jackie S 9 months ago on Google
( 5 out of 5 )

My granddaughter (4)fell down 3 stairs onto her arm. Nurse at ED door at Basingstoke recognised her distress. Recognised a probable broken arm . Made her comfortable in wheelchair with pillow. Nurse Practitioner took over organising xray, …

AN
Anon Name 9 months ago on Google
( 3 out of 5 )

Had an appointment with Consultant on my arthritic knee. Waited 1 hour and 15 minutes after scheduled appointment. I know they are busy so not ideal but understood situation. When I eventually got in felt extremely rushed. I had brought …

AM
Ashley Munday 9 months ago on Google
( 4 out of 5 )

Most of the staff and facilities at this hospital were excellent. I’ve knocked off one star due to the sheer arrogance of some of the consultants. Do they have to go on a course to have any empathy battered out of them?

AK
Aga K 9 months ago on Google
( 5 out of 5 )

I am so grateful for an absolutely wonderful service from the very beginning up to very end of my treatment. Everyone at Basingstoke and North Hampshire Hospital was really lovely, caring and wanted the very best for myself. Little gestures …

FW
Farrel Wark 9 months ago on Google
( 4 out of 5 )

Recently moved to basingstoke. My Partner was rushed by ambulance to the hospital and i cannot say enough that how quickly they dealt with him and how amazing all the staff where. i am amazed by how wonderfully treated my partner was, and …

NB
Nicola Bray 9 months ago on Google
( 2 out of 5 )

May 2021 Update: I believe my mum has had a stroke. They gave her no food/drink for 6 hours, took BP and ran bloods but found nothing and SENT HER HOME without an MRI. She is slurring, nauseous, off balance, headache, can’t talk well or not …

KH
Kino Hunt 9 months ago on Google
( 5 out of 5 )

A very good hospital, I had an operation last month and
All the nurses and staff at C2 looked after me very well. I miss you all thank you so much. …

BK
Brian Kelly 9 months ago on Google
( 5 out of 5 )

Fantastic staff, Fantastic food, fantastic hospital

KB
Kirsten Boss 9 months ago on Google
( 1 out of 5 )

Wasn’t allowed to see my terminal ill brother they day I arrived from abroad. Next day I was allowed to see him together with my son who at that point didn’t have a negative covid test with him. ( he was negative). After 20 minutes they …

NS
Nerijus Simas 9 months ago on Google
( 1 out of 5 )

2 hours into waiting at A&E for my child to be looked at, they haven’t yet found blood pressure machine that is working. Absolutely shambles, staff working at turtle speed, no urgency. Rubbish everywhere! Shocking

AR
Adam Reds 9 months ago on Google
( 5 out of 5 )

My partner and I came to Basingstoke & North Hants A&E in an ambulance as a precaution for possible carbon monoxide poisoning. The staff provided excellent, thorough, professional and friendly care. Absolutely exceeded all expectations. …

LC
Larissa Cassano 9 months ago on Google
( 5 out of 5 )

Theres no way to properly thank the basingstoke team of midwives, doctors and nurses for the care they provided me, but I thought a review is a start.
I had the best team for my c- section- from anesthetist to the surgeon, I was in …

ZN
Zanele Ngidi 9 months ago on Google
( 5 out of 5 )

I flew in from South Africa to sadly fall ill, got admitted by A&E and the staff there were so accommodating, friendly and professional. They helped me through the channels I needed to go through for my condition. The Women Health Unit took …

HR
Helen Rooney 9 months ago on Google
( 5 out of 5 )

Have been attending the Sherbourne building maternity department for a couple of months now, with more visits planned. All staff are very helpful even though they can be busy at times. Extremely understanding of the individual needs of some …

KS
Karen Sculthorp 9 months ago on Google
( 5 out of 5 )

Had an appointment with the Falls clinic on Tuesday was very anxious. However the staff nurse I first saw was so lovely and kind and made me feel better. Then the doctor also was so kind and informative. My appointment lasted nearly 2hours andfurther tests planned; I was very impressed and grateful.

P
P 9 months ago on Google
( 5 out of 5 )

Amazing staff. The wait very much depends on what time you arrive. Credit to the NHS!

KV
Kevin Vincent 9 months ago on Google
( 1 out of 5 )

I can’t believe I just watched as a woman who had been asked to attend her mother’s appointment as she is deaf was asked to leave the waiting area as it wasn’t really a good enough reason for her to be there

PN
Paul Name 9 months ago on Google
( 1 out of 5 )

Worst experience in my life. Went to the hospital for burning pains, did a urine test and then told nothing found. i was told to come back if the problem continued. i went back as the pain was bad. I had another urine test nothing found. i …

FD
Francis Dowse 9 months ago on Google
( 5 out of 5 )

Hi I was admitted to Basingstoke hospital on the 22nd of November 2019 for an Angioplasty.
My Consultant was Dr Helyar.He Explained the procedure in great detail,He was …

MB
Matthew Butler 9 months ago on Google
( 2 out of 5 )

Really disappointed with the referral times for operations! 3year old referred for a tonsillectomy in August, still waiting to even hear a date the next January! 6months!!! Secretary staff absolutely hopeless and give you no information as …

MK
M Karmali 9 months ago on Google
( 4 out of 5 )

I have been here many times, from physiotherapy and MRI scans to admissions on the children’s ward for mental health reasons, one admission for my eating disorder lasting 5 weeks last year before i was transferred to a specialist unit in …

PP
Pauline Perren 9 months ago on Google
( 2 out of 5 )

When I walked into A&E I was shocked at the state of the building, setup and surroundings. The nurse was dismissive and verging on rude. Her questions were rapid with no time to think about the answers, which when youre unwell isnt easy. …

RH
Robin Hillier 9 months ago on Google
( 5 out of 5 )

Attended A&E whilst my partner was an inpatient at the hospital. I was seen by doc within 1 hour, treated and out within 1.5 hours. Very happy with the treatment and advice given. Thank you so much Basingstoke A&E

NF
Neil Fogarty 9 months ago on Google
( 5 out of 5 )

Dr Singh was amazing. I had unknowingly to me been walking around for 3 days with a collapsed lung which was leaning over my heart. Ambulance crew failed to pick it up and said it was a virus strain but I kept passing out every time I bent …

DZ
Daria Zimnicka 9 months ago on Google
( 4 out of 5 )

Yes the wait was long, but where isn’t. The nurses and doctors are under great pressure so no wonder for delays.
Everyone was nice, but very busy. …

ET
El Tonto 9 months ago on Google
( 1 out of 5 )

Visited again this evening, I tried yesterday but the place was packed with families attending one of their own. No room for many people that were unwell as space taken by “supporters” of an supposed unwell person. I went home rather than …

FM
Fiona M Flynn 9 months ago on Google
( 5 out of 5 )

Candover Clinic

C�
Chris “Shiner” Wright 9 months ago on Google
( 5 out of 5 )

Well organised during covid-19. Second appointment I’ve had that has gone seamlessly and on time. Staff there have been working non stop for a year but the standards have never dropped. We have the best health care service and staff.

JS
Jane Smith 9 months ago on Google
( 1 out of 5 )

My dad had a heart attack at home was taken to the ED , he’s 80 years old and as no bed where free, he laid on a bed in a corridor for nearly 17 hours. Please tell me this isn’t standard practice… most of the staff are very helpful and do …

OM
Oliver Mason 9 months ago on Google
( 5 out of 5 )

So greatful after 2 3 weeks in intensive care, 2 weeks in iscolation and 1 week in Respiratory ward im at home after a mystery lung infection. Thank you to Waba, Dean and all the staff you are literally Angels!

MM
M Maud 9 months ago on Google
( 1 out of 5 )

Absolutely DISGUSTING treatment from the reception woman at the desk of Sherbourne Building of this hospital. (I guess it’s the maternity) …

NP
Narinder Pal Singh 9 months ago on Google
( 1 out of 5 )

Walked into Emergency 20 minutes ago with 5 years old son with deep head injury. No sense of urgency at all. Been booked as any normal patient. Still waiting to be looked at by Nurse and then 5 hours for Doctor..
No body bothered to put anything to stop wound bleeding

CK
Craig Knibbs 9 months ago on Google
( 5 out of 5 )

Thank you to all the staff at Basingstoke hospital for all their help over the weekend. Your professionalism and kindness made an unpleasant weekend so much easier to deal with. Amazing work considering current circumstances within some areas of the hospital.

JS
Jeff Salt 9 months ago on Google
( 5 out of 5 )

Just been to have a CT scan and can honestly say the nurses are 1 in a million. I have a needle phobia and when they said I would need a cannula I went into meltdown.They bent over backwards and found a numbing spray and with a bit soothing …

RJ
rebecca jones 9 months ago on Google
( 5 out of 5 )

hi am rebecca and under this hospital for my cancer care and a great team of the Mr Cecil and his team. Since 2014 when i started to go here i had a major operation and follows up. And also i was there in hospital for almost three weeks in …

SP
Samantha Preston 9 months ago on Google
( 5 out of 5 )

Nice staff that always try their best to help! The lady on the xray reception was so friendly and approachable and actually worried about the state of patients. I did not catch her name but thanks for your kind help, I really appreciate it …

JG
Jamie Gane (Jamie Gane Para Athlete) 9 months ago on Google
( 4 out of 5 )

Fantastic hospital and waiting times for A&E were very good. Very good team. Only downside is that the hospital is very old and confusing to navigate. The wheelchair accessibility is not good at all and the lifts are often down. There are not enough wheelchair parking spaces either.

KI
Kelly Ilsley 9 months ago on Google
( 1 out of 5 )

Absolutely disgusted! My husband attended with unimaginable pain in his upper back radiating left shoulder and giving pins and needles with shooting pains down his left arm. We were seen by a male nurse extremely dismissive and arrogant. No …

AR
A R V 9 months ago on Google
( 5 out of 5 )

Had my baby daughter delivered here on 11th June. Care and attention for her and just as importantly, my wife, was brilliant. Thanks to them I have another special person in my life. They’re a great bunch of people on the maternity unit

DB
Debby Bridger 9 months ago on Google
( 5 out of 5 )

My mum had cataract surgery recently and the staff were fantastic and the consultant very informative and professional. Very efficient appointment system and minimal waiting time. Would be easier if follow up appointment could be at local hospital as so short

EP
Eileen Parrott 9 months ago on Google
( 1 out of 5 )

After a car accident my husband and I were taken to Basingstoke A&E. Fortunately neither of us had very serious injuries the ordeal was dreadful. My nose was bleeding constantly and I had pain down my side. My husband had a cut nose and a …

LC
Linda Carneiro 9 months ago on Google
( 5 out of 5 )

Fabulous staff in ED and in AAU. They checked out everything thoroughly and we so kind. Big shout out to both consultants and to Sam on AAU.

NB
Neil Brittain 9 months ago on Google
( 5 out of 5 )

Have been to A&E here several times. Yes there is sometimes a wait but that’s to be expected and the staff are always top notch. The maternity unit is fantastic. A real credit to the NHS!

GC
GORDON CHAPMAN 9 months ago on Google
( 5 out of 5 )

What a great bunch of people in Cardiac Dept, from all Doctord,Nurses, Services , nothing was to much trouble felt like home in many ways. Only downside im told by visitors is the car park being full most of the time.Special thanks to Helena Firth who cares above and beyond,a very special lady.

JH
Jackie Hutchins 9 months ago on Google
( 1 out of 5 )

AAU staff are on the hole very professional and good. However, the odd ward sister and agency person nurse attetattitudes needs much to be desired. I’d like to add though for the most throw the staff are brilliant but need to have a little more time to get their ACU up and running properly which may take a little time.

JW
J W 9 months ago on Google
( 5 out of 5 )

Came in with my 11 week old son, absolutely fantastic service a true credit to the NHS!
Well looked after, great facilities and the best staff ever! Many thanks from the whole family to all those on G ward 👌 …

BC
Belgian Chris 9 months ago on Google
( 2 out of 5 )

I suffer from arrhythmia and have an implantable defibrillator. One Saturday evening in Basingstoke I had an episode and passed out, the ICD fired off and I regained a regular heartbeat and consciousness. We called an ambulance which …

AA
Ali A. K 9 months ago on Google
( 3 out of 5 )

Parking very expensive.
Waiting times very long in outpatient although they seem to be improving recently. …

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