Beaverbrooks reviews

Had the best experience here at beaverbrooks all thanks to this lovely lady called Anmol. She was the sweetest and her customer service skills were ace, made me feel so comfortable and took time out to show me different jewellery to match my preference. Will definitely be back here! Thank you xx

Visited and purchased a ring today in the Manchester store. Mariah was lovely and attentive which made my experience feel special. Thank you x

I was served yesterday by the very lovely Katie, I was made aware she was a new staff member and I would like to say she did incredibly well. Would definitely return and would definitely opt to have her assist me in future purchases. Well done Katie

From the lack of help off DPD After they lost my order.

To the swift and smooth painless replacement organised by the beverbrooks team …

Thank you Jordan at Beverbrokes Trafford Centre who recently helped me get a bespoke Oris watch. Very professional service and generally nice guy. After debating purchasing elsewhere online I can honestly say that I’m happy to have paid …

I was served by a gentleman called Jack, who was extremely helpful and interested in my purchase and reason behind it. He was friendly and knowledgeable. I will be shopping here again and hoping my next experience is as enjoyable as my last.

Fantastic service from Niamh. The store is well organised and beautifully laid out. The hospitality was warm and friendly. Very professional. A really worthwhile experience. Thank you

Went in looking for a gents wedding band with no idea what I was after as I don’t wear jewellery at all, we were served by Bobby, he was really helpful super knowledgeable and showed us loads of styles to see what I preferred then came back …

Absolutely brilliant staff, very warm and down to earth.
Lovely lady served me (think she may have been called Amanda?), very bubbly .
Definitely one of the happiest places I’ve been shopping in! 😁 …

Great shop. service and advice was amazing. Cant remember the girls name who helped us but she knew her stuff

Visited Beaverbrooks Manchester to be told there was a 30 minute waiting time when we knew exactly what we wanted and no fitting for rings was required chap who told us this was very rude says not his fault had to wait they were short …

A massive thank-you to Vanessa and Sunila toady for absolutely brilliant customer service. Attentive, friendly nothing too much trouble. They both went out of their way to help me select my next stupidly expensive watch. I started the …

Kate was absolutely brilliant in helping my girlfriend purchase a watch for my birthday. Fantastic service. Lovely person. Well done. Will definitely return.

Courteous and friendly service. Nice range of designer watches and jewelry… you will definitely find something you like… although you may well not be able to afford to get it from here. …

They sell b grade stuff. If you like to deal with bad attitude. If you like your items to get damaged, then that’s the best place.
The manager should have retraining on customer service. She claims to have 25 …

First class service from the member of staff that served us and altered my wife’s new watch strap that we bought from them online . They were also very professional regarding their instore covid measures .

Came here with a view to getting the wife a wedding ring. First impressions on the outside, of the shop, good selection of rings to choose from. After trying many shops we decided to go with Beaverbrooks Manchester. Due to social …

Excellent customer service. Always happy to show you all the jewellery & go that extra mile by sitting you down and grabbing you a glass of water if you’re knackered from a hard day’s shop. Some really nice products too. Probably the best of the chain jewellery stores.

Although I only had a set budget of around £200, the ladies treated me as if I was spending a million pounds. Thanks

Great choice, great service and need to give a special mention to Holly, she is amazing, nothing is too much trouble and she goes the extra mile to ensure everything is perfect for you

Absolutely fantastic service

The staff are very tentative to each customer every time we’ve shopped here the …

Came in here to look for pearl jewellery for our 30th wedding anniversary in the March. I wasn’t too certain about the choice available & thought they were too blingy for me. However, the lady I saw was really helpful, showed me a couple of …

Had a lovely experience here on my birthday. The sales assistant was very helpful, polite and really knew what she was talking about.

Excellent service, and found just what we wanted

Fantastic service, listened to my requirements and sorted me out in quick pronto time as i was in a rush.

Went in with my 12 year old daughter to exchange a watch and the two ladies, Jackie and Danielle were wonderful and very patient while my daughter was deciding which one too choose, thank you ladies 😍 …

Very positive interaction with the two ladies at reception. Thank you for the hearts!

New buyers beware! Beaverbrooks will scam you. They are overpriced. Below are some tips about how to address all the issues with them in bullet points so that you can fully understand the extent of their fraud: …

Great service received by both Katy & Jordan.. credit to the store. Quality is also excellent thank you

The way you were treated by very friendly and very helpful staff member her name was donna nothing was to much trouble helped me select some beautiful earrings and when she found out my husband was treating me for my birthday gave us a …

Very impressed with their customer service after a bit of a dispute with a watch manufacturer they stepped in decided they’d pay for the repair cost. …

bought 2 gucci rings today despite being under dressed for a jewelers i was treated like a top client customer.service.amazing as.always. cant rate highly enough

Excellent customer service, friendly, helpful and professional. Keep up the great service.

Great service, above all the others, megan made our shopping trip into a fantastic experience

The staff here are very friendly and helpful. Thank you 👍🏻😁❤️ x …

Amazing staff! Great customer service both Charlotte and Kelly are absolute diamond’s!

Excellent service. I ordered a watch online and it arrived sooner than expected.

Nice store with friendly and knowledgeable staff. I like to get all jewellery and watches from here when I can as I find them extremely helpful

Amazing store…I have to rate the staff in this place as they come across very professional and polite….

Brilliant customer service. Staff are very friendly and helpful

Excellent store. Amazing staff. Highly recommended!

Lovely staff!! & I’m VERY happy with my Dragonfly x

Just been in to have my strap changed on my watch the 2 ladies that I dealt with couldn’t have been more helpfull thank you very much .

Lovely shop excellent staff atmosphere good

Great my boyfriend took me for a surprise Watxh for my 50th

Staff are great. But Manager is differently jobsworth,

Great friendly staff with some great offers

A little something for someone special as always great service

Nice range of watches, jewelry and gifts

Friendly staff and great range

Best Jewellery shop for price and choice in Greater Manchester

Helpful, considerate, knowledgeable, honest….awesome….mooch

Good.

Absolutely loved it!

Great staff. God choice

Found the watch we wanted

great service , nice staff

Good quality

Excellent service

High level