Blackpool Victoria Hospital reviews

Went to have my blood taken. I thought it was like before, when you just walked in and sat down and waited to be called. Not now though, as it’s appointments only due to the pandemic. I can agree with that. As I didn’t book a place, I had …

Attended A&E today! Staff absolutely amazing! Couldn’t fault the service from Receptionist to Doctors to Nurses, bit of a wait but that’s understandable. Thank you for sorting my life right out! You are all amazing 🤩 you have all possibly …

I had an appt booked via the bowel screening results last month and the earliest one was at Blackpool which was a car distance away. I found parking at the multi-storey easy and convenient.£3 I easily located the right department even …

This hospital is absolutely appalling and they have no consideration for the patients at all. On two separate occasions now, my partner has received letters inviting him to appointments and advising him that they will be using eye drops in …

I was sent to urgent treatment centre after a call to 111, and I can’t fault them in any way. I was seen within 15 minutes of arriving and out 10 minutes later. Excellent service, thank you!

Had a senior doctor and a junior alone in a room with me accusing me of being a hypochondriac. What is worse is this unfeeling, uncompassionate bed side manner is being passed on to the new generation. This hospital for 8 years has been a nightmare misdiagnosing me and my family for years

Staff seemed uninterested in my partners health history when she was taken ill with a bad asthma attack and seemed very allow and ignorant one nurse trying to take bloods from my partner in a dark room at the back of a&e and tutted a lot …

Developed a Urinary tract infection – went to A&E early morning – they understood my problem with incredible pain and attended to me straight away. 100% compliment to all the staff
Thanks SO much

Absolutely fantastic 👏 we needed to see a doctor for our daughter who was ill while we were on a short break away. we phoned and got an appointment within 1 hour and 17 minutes we was out with a prescription. …

Can’t thank the Ambulance staff A166 and all the staff on emergency and then Ward 12 that cared for my mother and the palliative care team who did an amazing job getting her transferred to Hospice. What amazing caring people you all are thank you.

I recently attended Blackpool Victoria hospital woman’s unit under the care of Mr DUTHIE.
I was very anxious about going but from the moment they called my name I was …

Best care ever, thank you so much for your kindness,understanding ,help and support. You are brilliant , a credit to the NHS.

This is a lovely hospital very modern and up to date. The main entrance is very impressive. There are plenty of shops and a very nice restaurant. The menu is very good and the quality of the food is exelent. Price wise it is a little …

Ended up in a &e first night of a 6 night break ,it was very very busy ,we were there just over 9 hours in total but in that time I had several tests and was seen numerous times by doctors and nurses. …

My Father had very questionable care from this hopsital. My Mother on occasion had to change his bandages whilst he was in the hospital, he was humiliated at night once, also another patient opposite him had to be fed by my Mother as he was …

Absolutely appaled at some of the comments coming from nurses, as this is a teaching hospital could they not teach the nurses about body shaming patients? Let’s point out to slim patients how skinny they are, especially when they are ill!! …

A lady I have spoken to on reception ( not the first time I’ve spoken to her) Extremely rude! She has no understanding of customer service and no manners what so ever. Spoke to me very nasty when I am …

Short wait time. Receptionist was helpful, Doctor was easy to understand & appointment time was adhered to without an excessive wait.

You have to be patient,the hospital is under great strain,its unkind to be abusive and rude, I’ve been very poorly and seen behind the scenes when being admitted.This hospital caters for many places and people during the season, Jean Go in again tomorrow as day. Patient in cardiac iknw I will be in great hands Jean 20/2/20.

They mis-diagnosed my brother three times. The paramedic thought it was acceptable to say my brother has diabetes just by looking at him. Absolutely disgusted with the care.

People forget about these 2 disabled parking spaces, always get a space. It’s the old entrance, I’m going to the Rose Clinic so it’s ideal to park here! 💙🙏 …

I can’t fault the nurses, they’re lovely but the receptionist’s are rude and confrontational and then try to blame you in order to shut down any debate. Absolutely appalling behaviour. Especially the women.

I had two consecutive appointments to check and test breathing capability and then advice and help with my condition. Sadly I was told I needed oxygen to help me get about but everyone there has me loads of time and support. Times are …

In Blackpool for a dance completion, one of our dancers was kicked in the face and loosened a tooth, took her to the Victoria and all staff were great, even got a cuppa, don’t think we would got 1 in Glasgow. Thank you

Everyone is always on the ball and helpful. Loads of parking, close to the main building – allow half an hour before an appointment.

Where are outpatients supposed to wait for buses outside the Hospital., not in bus shelters as NHS smokers use them then throw their cigarette butts on the floor, it looks and smells disgusting.

Took my wife to the Vic last night with terrible stomach pain .
We arrived at 9pm at 9.30 she was seen in A&E blood pressure taken , it was very high . Blood’s taken and sent to lab . We were told that the blood’s would take …

My partner attended A&E on Monday night as you can imagine it was very busy, he was seen within a hour and was treated with respect.
He had to wait for a bed to become available for him on the ward. …

I was rushed in via ambulance on Monday evening, taken for an emergency ct scan and then plonked in a chair back in a and e for 16 hours with no check up at all!! After that was moved onto a bed in a freezing corridor for 6 hours before …

I am so so impressed with how I was treated at BVH last night. The staff were amazing, going above and beyond for me. Thankyou so much especially to a young doctor Ali and Doctor David. You were exceptional!

We went through pregnancy care and birth of our first born with the Vic. Every member of staff at all levels were polite, professional and delivered the best service. We couldn’t of been happier with the care received for my partner and the baby.

Most of the nurses are extremely sweet and caring but almost all of the doctors I have interacted with there are not good at all! They are incredibly insensitive and I know of course they have to be to an extent but they are not …

Like anyone who enters A&E you can never be sure how long you will be there. We were there for a comparatively short five hours. Some patients had been in there for 36 hours. The staff were hard working, looked like they were attempting to …

There was a cue out the door nearly and they only had 2 out of a possible 3 on reception we waited that long I had to go and didn’t get to see the doctor

Wouldn’t give it a star if I could I have a 8 month old baby that keeps being sick everytime she eat and can’t keeps anything down and because we never recorded it they won’t do nothing about it

Been just short of 20hours in the A&E department with my daughter waiting for her to be admitted. Staff here doing the best they can under trying circumstances but it’s a disgraceful situational and needs immediate attention. Two stars for A&E staff but nothing else More like a third world country

You should be ashamed off yourself from 8 am Tuesday morning through till Wednesday lunch time letting an old man who can’t ear and has a pace maker sleep in the corridor you need sorting out disgracefully service

After reading some of the reviews I felt I had to leave one . Due to life long illness I have been an inpatient at BVH on several occasions. And have been admitted on occasion through A+E. My treatment has always been on point , I have been …

I attended the Urgent Care Centre, DVT clinic. My care was exemplary; everyone I had contact with, Receptionists, Nursing staffing and the Sonographer, were all, professional, approachable and very kind. I felt looked after and that my care mattered to them.

Parking was crazy!!! Espwjen someone is in palative care, weekend nurse had no clue of patients or their needs 😢 my step dad was in pain. And they expected us as visitors to help with moving him ect….he had to endure weeks of this….no …

Just got called in, the consultant never checked who I was. Then started asking unusual questions, it was obvious to me, he had the wrong notes or patient. When I questioned it, I was the wrong patient. Then the nurse started getting …

Absolute joke especially Ward 19 I had the worst experience with some of the staff especially with that young arrogant Asian doctor if you can call him a doctor he’s a lying constantly untrustworthy I wish I had his name.

On Friday evening I was sent to A&E from Fleetwood walk-in centre. The department was very busy and I was eventually seen by a doctor and told I would be admitted but there were no beds. I waited in a chair for over 27hrs in A&E and was …

Children’s service is suitable for a serious revolution. Nursing, doctors to return to school disregard what is said to them. I felt that if I had this equipment, I would better examine it myself than nurses and doctors. my daughter has …

Shambolic, first of all you miss my Dads scan on his liver and our DRs pick up on this and advise you should of seen them 12 months prior. Now an appointment at 945 and its 1145am still he hasnt been seen, ridiculous and someone should be held responsible how can you be 2 hours late when its an early morning appointment

Apr 2022: Left with a very happy 9 year old from the Orthopaedics department today. The Consultant (name began with M) described the fracture so clearly so we understood her injury. The Orthopaedic practitioner was so kind, carefully fitting a purple plaster cast with added glitter ✨ Thank you for such a positive experience 🥰 …

Brilliant staff, I was transferred from Royal Lancaster Infirmary (also billiant) for an angiogram which led to a stent being fitted in an artery, now home and on the mend. The staff were simply brilliant, everything was explained clearly …

My mum has been waiting 19 hours to see a doctor ,she is at this moment in a hall,she’s 76 with dementia, is this where this hospital has gone unbelievable

Good this time didn’t have NASA probing rings around Uranus 👍 …

My Mum was admitted to the Hospital via A&E two weeks ago, she was extremely poorly. She still remains in Hospital but is getting stronger by the day. The staff in every department she has been in from A&E to the Ward she is in now have …

Been in this place so many times now and had countless tests done. I owe my life to both the Vic and to St James Leeds. I know there are some bad reviews out there and I cant for the life of me think why, I recieved excellent care from all …

First of all I don’t live in Blackpool I was here on a day trip from Gloucester and was took very ill well on the coach going though the lights and thanks for the fast and quick response by the ambulance service that they got me out and off …

Absolutely disgusted. My very sick 80 year old father has been lying on a trolley in a corridor for 36 hours after being taken in by ambulance. Waiting for a bed. My poor mum had not heard anything from him or about him and had to make her way there and no one at first knew where he was. Took a nurse and a young doctor to find him.

I had the misfortune to be taken in by ambulance last year, it was great when I arrived as I was triaged straight away, that sadly was as good as it got, I was in the A&E waiting area for a little over 25 hours with little to no …

Visited A and E tonight with our 5 year old. Very quick, friendly, efficient and genuinely caring staff. Wonderful. 👌 …

Children’s Services, EPAU and various other departments no fit for purpose. Go elsewhere unless you want to be talked to like something that they stepped in, called a liar or left sat in a chair in A&E for 40 hours to suffer. Get rid of …

Was there for a colonoscopy today. Pretty nervous. The nurses surgeons staff were so friendly and absolutely lovely. Have to go back but they were so positive that I wont be as nervous. I know how much these guys have been through but it …

NHS Blackool Teaching Hospital has completely collapsed. My uncle has been in the waiting room for 8 hours today.
And yesterday we were sent home by the nurse, after waiting 5 hours even though …

Absolute waste of time.

My girlfriend went to the A & E at about 10pm for any treatment and advice on a …

My 6 year old son suffered a serious leg injury and had to have emergency surgery. We stayed in hospital on the children’s ward for 6 nights, the staff was absolutely amazing. Can not fault them at all. The physio who looked after him (lucie) was the most caring and patient person I’ve ever came across. Thank you all so much ❤

Two stars for the care of my dad when he wasn’t very well and needed vitamins, staff did a great job at helping him get back to his old self and I thank you for that. …

Used to work here before becoming very poorly myself. I loved working here and absolutely loved being there to help the patients and their families. A great hospital with some great staff and some not so great, but the majority of the staff were amazing and very caring.

I had to attend the Vic for over 15 years and during that time I’ve met many doctors and nurses which 99% of the time they have always been very professional, friendly and helpful. They have saved my life twice and looked after me …

Yesterday I had a long awaited follow up colonoscopy. It was delayed because of covid19. Apart from being a little late, the doctors, nurses and staff were polite kind and helpful looked after me well and made the procedure a lot more …

Don’t know howthe staff cope and do such a amazing job. Its like Armageddon

My husband had a endoscopy on Wednesday afternoon,the care he received was excellent the staff looking after him were great I can’t thank them enough 😊 …

very good overall treatment ambulance was a while as they were very busy treatment in hospital very good all the doctors, nurses, and staff very good food was fair hospital felt and looked clean and tidy. Some problems trying to park …

My mother in-law was taken ill on a visit to the zoo. A paramedic attended and he was wonderful. They admitted her to the hospital. All the nurses and doctors who cared for her were excellent the hospital was very clean and tidy. They …

I was sadly admitted to the Parkwood part of the hospital in 2009.Id like to say I give 15/10 for excellent care and attention with the amount of painting and reading material making my time in Parkwood a pleasent stay. …

I was actually scared of going into this hospital because of all the negative comments people was telling me but i
Had my gall blades removed yesterday and the whole team on the day surgical ward …

Been in for an operation and had excellent treatment from all staff. The fracture clinic were super, the process of booking in for my operation was professional and thorough, the anaesthetic team were friendly and upbeat, the after care was …

Thank you A & E and ward staff. All work really hard.

This is a real shame as mostly the nurses were amazing and bent over backwards to help as I did for them. I am my fiancé’s Carer and also have mental health issues myself so I wear a lanyard I understand completely about COVID and if I have …

Took granddaughter here this eve. Can not fault one member of staff, they were brilliant from begining to end. Doctors, nurses and reception alike. A&E was absolutely heaving so the staff were under imence pressure and all staff were friendly, polite and professional.

Rushed into RVI ON Saturday evening with Urinary pains had to have catheter fitted. 1st consultation showed around 1pint of fluid showed up on bowel scan. The doctor when I saw him at least 90 minutes later said this should have been …

Staff in the acute medical unit initially and then the stroke unit took great care of my mother in the last week of her life. She was treated with sensitivity and respect and I also felt very supported by nurses and doctors. They were …

Just on the outskirts of Blackpool. Easy to find well signposted. Lots of work going on very busy place. Staff first class covid aware and rules and regulations enforced masks worn. Facilities are OK good hospital.

Sloooow but understand they are understaffed
But because they were so sloooow incured a parking ticket which they refuse to acknowledge is there problem. …

The staff in the Acute Medical Unit were SUPERB, they really took extra care with my daughter….they even gave her one-to-one while I went for a shower (I was staying with my daughter, as she was the patient). The food is lovely, very …

1 star is to much! The staff have no empathy towards people, they treat you like trash… if u have a choice I’d say go somewhere else 💯 …