Total Reviews 80

Average reviews from all platforms

Average Rating 3.6

Average reviews from all platforms

  • 5.0
    29
  • 4.0
    21
  • 3.0
    11
  • 2.0
    10
  • 1.0
    9
Blackwater Leisure Centre reviews breakdown:
Google
3.6
80

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80 Blackwater Leisure Centre reviews on Google

J�
Justine “JusG18” Anderson Gibbs 9 months ago on Google
( 4 out of 5 )

Lovely pool with pool side cafe. Changing area bit small especially if you are a bigger family like ours with 3 kids and 2 adults. Nice staff on reception. Lifeguards are quite young very friendly but wasn’t telling the youngsters in the …

DB
Dominic Barnard 9 months ago on Google
( 3 out of 5 )

Good selection of depths available if you have kids that are a mixture of ages and ability. Not too busy. Clean pool and changing areas, though the pool is always cold and entry is a bit pricey for just 45mins.

MB
Matthew Barrett 9 months ago on Google
( 5 out of 5 )

Good experience on 2 recent visits. Only visited the swimming pool but the booking experience was simple, and was reasonably priced – £16 for an adult and 2 children. Will visit again 👍 …

SF
Shaun F 9 months ago on Google
( 5 out of 5 )

Kids love it and we drive over from Billericay. Easy to book online and see if bookings are available.

AF
Adrian Foster 9 months ago on Google
( 5 out of 5 )

Only visited for the pool, pre-booked tickets nice layout good clean changing rooms and a great slide for the kids and me, the pricing compared to other pools is spot on and we’ll definitely be going again.

GH
G H 9 months ago on Google
( 5 out of 5 )

Having been to quite a few pools for ‘family’ sessions…this one ticks a lot of boxes. Floats for children, shallow cordoned area for young children, water shute for all, lane swimming and the bonus of a sauna and a steam room for adults. This gets my vote for where to go with the little people.

DG
David Grimwade 9 months ago on Google
( 5 out of 5 )

A good range of facilities. The swim school has been fantastic for my daughter.

JB
John Bernardes 9 months ago on Google
( 4 out of 5 )

Cheap , nice pool much more fun than the boring squares. The changing rooms are somewhere between dirty and disgusting. …

GH
Gareth Harding 9 months ago on Google
( 4 out of 5 )

Has improved with more varied times to lane swim. Staff and people are always friendly

SW
Scott Warner 9 months ago on Google
( 4 out of 5 )

Great pool my daughter loves it not bad pricing average for 1hr slot always go 1 a month.

MS
Matt Smith 9 months ago on Google
( 5 out of 5 )

You have to book swimming online before arriving, doesn’t take too long although the website could do with some updating. The bright side is that this reduces queuing to get into the centre. Changing area was clean although could had done …

RS
Richard Smith 9 months ago on Google
( 2 out of 5 )

The pool itself is fine, but the membership management setup where somethings can be done in house and some are outsourced (so you can find yourself getting sent back and forth between the two) and seemingly the mindset that you’re nothing …

AC
andrew clarke 9 months ago on Google
( 5 out of 5 )

Great gym with plenty of other facilities on site. Nice helpful staff 👍 …

SL
Sue Lugsden 9 months ago on Google
( 5 out of 5 )

The leisure centre looked very nice,very obliging lady in cafe. Antique fair very small not great.

JK
Jay K 9 months ago on Google
( 2 out of 5 )

Was not allowed in slightly earlier to get changed to get the full hour in the pool as an hour isn’t always long enough as it is! The changing area was very grubby and needs a good wash over especially the floor area!

TP
Tracey Prendergast 9 months ago on Google
( 3 out of 5 )

2 out of 3 hairdryers for 6 months, reported several times by the pool. Now no hairdryers due to power issue, let’s see how long this takes!! Such a shame as staff are so helpful and friendly, pool & gym clean and tidy

GS
Grants Stanley 9 months ago on Google
( 5 out of 5 )

1st time going there and the staff was willing to help me find everything and let me know what was available and helped me get a gym program that I can follow. The best gym I’ve been to will defo recommend. I loved it that much I was there in the gym 3 1/2 hours

LG
Lisa Gleed 9 months ago on Google
( 5 out of 5 )

Fun for all the family the slide is high and fast today was a disaster my grandson uses goggles with nose covet apparently these are not permitted anymore so we won’t be going back

PB
Paul Butcher 9 months ago on Google
( 5 out of 5 )

Nice place to visit. Kids enjoyed the flume and not too busy so plenty of room to swim. Staff were friendly. Would go again.

NY
Nick Yianni 9 months ago on Google
( 5 out of 5 )

Great little gym and is perfect for what most will require, doesn’t seem to get over busy or crowded,

JD
jon doyle 9 months ago on Google
( 4 out of 5 )

Good place for a swim although have not used the other facilities. Great place for kids to play and have fun. The range of pool depth means there is space for everyone and the slide is fun too.

IC
Irene Chapman 9 months ago on Google
( 1 out of 5 )

Went along for an over-60s swim this afternoon 29/3 and had to leave after 10 mins as it was nothing of the sort-all ages there including school age children and their parents throwing a ball around and generally behaving as they would in …

LF
Lisa Fawcett 9 months ago on Google
( 1 out of 5 )

Had my sons 8th birthday party here at the weekend, arrived to a dirty party room, food still on the floor etc. The staff were miserable and one of the girls failed to smile the whole time she was leading the party games. I emailed the …

RM
Robert Messenger 9 months ago on Google
( 1 out of 5 )

Even though we payed for hour swim, we were thrown out 13 mins early so they could set up the swim school!!! So not very happy about this at all!!

DS
Dan Segelov 9 months ago on Google
( 4 out of 5 )

Excellent swimming pool with a water slide and baby pool. (I only visit with my son for swimming.) Only marked down as the changing facilities could be much better. The cubicles are too small and the lighting is quite dim. Also, men’s toilet floor could do with some better drainage or some of that slatted rubber flooring!

JB
Julie Bowley 9 months ago on Google
( 4 out of 5 )

Nice pool to take the kids. Glad to see the cafe now open again. I would give it five stars if they didn’t sometimes play music too loud

NB
Neil Baker 9 months ago on Google
( 5 out of 5 )

The staff at the entrance were friendly and efficient despite the fact that that the pool was temporarily full.
The pool is not the normal boring rectangle and has an enclosed area for very …

PG
Paul Gilham 9 months ago on Google
( 4 out of 5 )

My son and I go here to swim, so while I can’t comment on the rest of the leisure centre, the pool offers a bit more than a standard rectangular one, with flume, a small bubble pool and toddler area, as well as a poolside sauna and steam …

BT
bush tukka 9 months ago on Google
( 2 out of 5 )

PLEASE! turn the pool temperature up to bearable! Great pool just soo cold even my kids couldn’t bare it, changing rooms very small indeed but not massive problem …

HY
Henry Yung 9 months ago on Google
( 5 out of 5 )

Great swimming pool for the family. The pool is setup for casual swimming with multiple shallow areas for families with young kids. However more serious swimmers may find it lacking as the setup results in fewer lanes. The water slide I great as well. On busy days they may limit your swim time to 1 hour and 15 minutes.

KH
Kerri Harvey 9 months ago on Google
( 4 out of 5 )

Not to busy, good system for organisation.
The lifeguard could be paying more attention especially at the deep end. Instead he was more interested in peeling the sticker off his water bottle.

EW
Emma Wakefield 9 months ago on Google
( 2 out of 5 )

We came yesterday. Found the gentleman very friendly on reception.
I have to say I didn’t like the pool or how the changing areas are set up. Found it really dirty mop in the middle of the floor. nappies on the floor. I know …

SU
Sue Urquhart 9 months ago on Google
( 5 out of 5 )

Great facilities and very helpful staff. I use a wheelchair and everyone has been great and showing me the ropes. The gym is easy to use and the trainers are very quick to offer helpful tips and suggestions. …

MA
Mark Acketts 9 months ago on Google
( 3 out of 5 )

I’ve been going to the pool here with my kids on and off for many years now. It’s changed. There used to be a whirlpool type thing which was good fun, but that’s been closed for a long time. And the pool had an island you could swim round, …

RB
Richard Bartley 9 months ago on Google
( 3 out of 5 )

Great clubs, but the changing rooms were in need of major refurbishment. This is currently being carried out but is taking a long time. I believe that they are due to be completed by the end of the month. The maintenance then needs to be improved from the past in order to warrant a higher rating.

JN
John Nicholas 9 months ago on Google
( 2 out of 5 )

Staff are nice, but we always come down with an illness after using the pool. Haven’t been for a year, only went back because the kids wanted to go on the flume and sort of hoped it had improved since the last time: no such luck. Both kids left with rashes from too many chemicals and I feel poop today.

RM
Rebecca Maylen 9 months ago on Google
( 3 out of 5 )

It was ok had to book swimming session for the family 30 mins slots obviously because of covid. But after about 45 mins was packed. Bno social distance really showers were crammed and people everywhere nr showers and changing rooms.

LF
Lilli-rose Fos 9 months ago on Google
( 1 out of 5 )

The pool was nice and clean. But the lifeguards letting the older people get away with cutting up the younger generation in lanes. And the lanes are not set up so you can swimming like a pro as you have to go up one side and down the other …

SP
Suzie Pugh 9 months ago on Google
( 5 out of 5 )

We are new members and so far we have been very pleased with the sportcentre. Very well equipped gym, helpful instructors. The swimming pool is clean, although chilly water. The flume has been working every time I’ve gone. So far, we have had a positive experience each visit.

EM
Edward Miles 9 months ago on Google
( 4 out of 5 )

A good size pool with a nice learners pool for young children. The cafe is ok but no longer serves hot food which is disappointing. The gym is in good condition and of a good size. …

MW
Mike Williams 9 months ago on Google
( 5 out of 5 )

The pool is lovely, plenty of space for a splash, fun flume etc. We went during ‘family fun’ I think so floats were out. Staff all very friendly. My only criticism is the wrist band system they use means you only get just over an hour in the pool.

FV
Fabrizio Vizzoni 9 months ago on Google
( 5 out of 5 )

Done Lane swim session for my daughter… Great.

B
Blake 9 months ago on Google
( 3 out of 5 )

Decent but basic, have given average stars as it is what you would expect from a local leisure centre. Much better than others I have been to (weights section is ok and the new toilets and good) but obviously not as good as a private club like Virgin Active. Worth it if you live locally.

TB
Tom Bissell 9 months ago on Google
( 5 out of 5 )

I visited Blackwater Leisure centre when I was a teenager and now, 18 years later I returned for nostalgic reasons! However I decided to write a positive review as I believe in customer service and friendly representation, as well as the …

CP
Carla Pillow 9 months ago on Google
( 4 out of 5 )

Staff friendly and helpful, love the fact that the cafe is poolside so I can watch my bubba have fun with her dad. However we had to get her out after 15-20 mins as her lips were turning blue. After asking the manager (because we had asked …

PL
Paul Lennon 9 months ago on Google
( 4 out of 5 )

Really nice site. Clean, friendly and brilliant value for money. Sometimes there’s a bit of stress at reception which could be avoided with better processes. Including the sometimes slightly negative experience from FOH team. However, the site and amenities for kids and family are really good.

L
Lucy 9 months ago on Google
( 2 out of 5 )

Community swimming pool seems to always be on private hire or swimming lessons!! Such a shame with all the hype about childhood obesity that this facility should always be available for kids but I guess money talks. We called last week to …

SM
Steve McMaster 9 months ago on Google
( 5 out of 5 )

Kids love it here better than any other pool in a 25 miles area, friendly staff

FC
Franz Christian Pauyon 9 months ago on Google
( 4 out of 5 )

The place is amazing! They have a cheap yet enjoyable gym which brings you to party mode in seconds, the lights give colour to bring you fit in no time! The swimming pool is large yet amazing! The swimming goggles, pool noodles ect are really expensive but their waterslide is super fun!

SW
Scott Wilson 9 months ago on Google
( 2 out of 5 )

Very chilly pool. It says 30c but feels more like 15, brrrr. Also disappointed went on a Sunday afternoon and the flume wasn’t working, even since the re-fit (apparently limited to ‘fun sessions’ which happen approximately every Blue Moon), …

SS
sylvia smith 9 months ago on Google
( 1 out of 5 )

I was asked to leave the pool with my toddler. It was outrageous because they let me in. A regular member using the facilities. I have witnessed parents bringing in toddlers when adult lanes are in operation. Regardless of term time. We …

KP
Kelly Pegram 9 months ago on Google
( 5 out of 5 )

The kids love it here, really clean and well staffed pool. Recommend to everyone I know and we travel 20 miles to get there!

AM
ana maria caso 9 months ago on Google
( 5 out of 5 )

First time here. Even though it was really busy, half term what can I say, the kids had a good time. Coffee space near the pool for those that don’t want to loose a minute of their family time but don’t enjoy much the water.

ML
M Lubz 9 months ago on Google
( 3 out of 5 )

My daughter and I love coming to the pool. The facilities are great and more than your average pool. There are lot of oportunties for family time. …

AK
Antonin Kugler (Honest Guide) 9 months ago on Google
( 4 out of 5 )

Looks little bit dated however nice place to go to with the kids,fluke is definitely good for kids and parents can use sauna. Shame the wild river bit has been closed at the time of our visit and did not look that anything has been planned to do with it in near future.

TH
toni hazlewood 9 months ago on Google
( 3 out of 5 )

Value for money but cleanliness around the pool area leaves alot to be desired. The pool temperature is also too low.

DM
Danielle Meiners 9 months ago on Google
( 3 out of 5 )

not a great timetable if you want to just go for a swim and changing rooms definitely don’t get a thorough clean. Always a bit of a weird smell!

SB
Sandra Bell 9 months ago on Google
( 1 out of 5 )

I tried to find out how much for a full membership – gym, swim, classes etc at any time, but was asked for (among other things) phone number, address, how much exercise I’m currently doing. …

DL
Danny Little 9 months ago on Google
( 3 out of 5 )

The swimming pool is nice to look at but it’s far to cold for children. The staff when you first walk in are rude and not very helpfully. Overall it was a disappointing day out as my small brothers and sisters couldn’t stay in the pool very long due to the cold water.

DC
Daniel Cordwell 9 months ago on Google
( 5 out of 5 )

Dean and the Team were a fantastic support to my daughter and her fitness goals before joining the Army. The gym couldn’t do enough to help her prior to her fitness test and after with her continued fitness goals. Thank you all very much.

VW
Velda Wells 9 months ago on Google
( 5 out of 5 )

Ample parking, wonderful food, great hospitality, superb pool with jacuzzi, small pool, large pool for family events, along with an exhilarating water shoot. Locker space. Viewing platform with access to poolside. 5 minute walk from Maldon …

NS
Noah Sage 9 months ago on Google
( 4 out of 5 )

Great gym equipment and staff are fairly helpful. Also has a nice swimming pool for everyone to enjoy. The swimming side cafe is
Quite poor but it’s not a proper restaraunt so it’s not going to be at a high quality.

SP
Simon Page 9 months ago on Google
( 1 out of 5 )

Awful, allowed my wife and young daughter to pay for swimming, get dressed and literally climb into the children’s pool when a member of staff came over and they were told they have to leave. No apology, my 2yo daughter was crying her eyes …

RB
Rory Burr 9 months ago on Google
( 5 out of 5 )

Not been to this pool for a while however the staff have always been friendly and helpful. The place has always been clean. Only thing I think would be good is to see the rapid in action as a lifeguard was saying it’s been out of action for years

SK
stephen khan 9 months ago on Google
( 5 out of 5 )

Place is nice and clean, staff are strict and consistent in enforcing the rules, the staff on reception were very friendly and it was only £7 (ish) for me and my 3 yr old! Staff are way better than my local leisure centre Riverside Chelmsford.

NM
Natalie Mason 9 months ago on Google
( 1 out of 5 )

I currently use this gym as tied in till June. It is small, the mat space is always crowded. When I use any piece of equipment I have the personal trainer bringing his learner as close to me as possible, I’m at the point where I actually …

GW
Graham Wells 9 months ago on Google
( 5 out of 5 )

Recently joined.Excellent support and welcome. Great for someone like me who wants off peak gym. Good gym and spacious clean changing. Recommend over private gyms.

AC
Anita Cikota 9 months ago on Google
( 1 out of 5 )

Don’t waste your time, we went as a family of 3 for fun splash which is from 13:00 – 15:00, paid £15 pounds and after one hour and 10 min been told to get out from the pool due their new band system which we wasn’t aware of, and you can’t …

SR
Sir Rothschild 9 months ago on Google
( 2 out of 5 )

The slide wasn’t working due to lack of staff, no discount was given to take this into account. The life guards blow their whistle if you breathe too much. May help if they looked like they enjoyed their job and forced to work by their Mum.

AH
anita harris 9 months ago on Google
( 4 out of 5 )

Brillaint for children
Make sure you check splash times I did and we got the most out of it.
Friendly staff and right beside Maldon promenade if you want some sea air …

DT
Donna Tappin 9 months ago on Google
( 2 out of 5 )

I booked my daughter a bouncy castle party here recently. I was fuming with the staff! I got told my the party organiser.. my party slot was 2-4. Halfway into my daughters party about 3.45 I had a host come up to me and told me to hurry up …

MG
maurice groves 9 months ago on Google
( 3 out of 5 )

Lovely pool but the toilets are absolutely disgusting, mentioned this to a member of staff who didn’t care.

GL
Gene Lewis 9 months ago on Google
( 4 out of 5 )

Wonderful time. Staff helpful and polite. Clean changing rooms. Can’t fault my time there

AC
Anita Commons 9 months ago on Google
( 5 out of 5 )

Great place to swim and keep fit 💪 nice and clean great staff. …

JJ
John Jones 9 months ago on Google
( 5 out of 5 )

Fantastic place for a children’s party. Attentive and very friendly staff. A bargain at the price.

MJ
Matthew Jones 9 months ago on Google
( 4 out of 5 )

Nice swimming pool. It’s very quiet due to Covid and you only get 45 mins but staff are so Ng their best to keep it open in the circumstances.

JD
JPJPhotography Dotcom 9 months ago on Google
( 4 out of 5 )

Good leisure centre with a great pool and facilities let down a bit by poor carpark especially now half of it is a cov1d processing station.

NE
Nicola Earrey 9 months ago on Google
( 2 out of 5 )

we paid £15 for a family ticket and was not told that the band system was in place
After 1hour and 10 mins we were told to get out of the pool, I understand that a …

PT
Paul Taylor 9 months ago on Google
( 4 out of 5 )

Nice swimming pool but they threw us in the toddler one for half hour then kicked us into main. We would have been happy in main all the time.

SN
Sky New 9 months ago on Google
( 4 out of 5 )

Great pool with one flume. Pool is mostly quite shallow so great for kids . They have floaters to help the kids too. Also a sauna

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