Total Reviews 80

Average reviews from all platforms

Average Rating 3.4

Average reviews from all platforms

  • 5.0
    22
  • 4.0
    21
  • 3.0
    16
  • 2.0
    8
  • 1.0
    13
The Pavilions In The Park reviews breakdown:
Google
3.4
80

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80 The Pavilions In The Park reviews on Google

DE
Dave Emsley 4 months ago on Google
( 1 out of 5 )

£17 for 1 adult and 2 young kids with overflowing bins in changing rooms, dirty toilets, sand around the baby splash pool edges and a water feature that according to staff “hasn’t worked for ages,” a lazy river that has no flow but does …

LD
Laura De Almeida 4 months ago on Google
( 5 out of 5 )

Kids swim lessons here are excellent value for money. Great to see a proper teaching pool for younger swimmers, separate from distraction of the leisure pool and the larger pool. Kids are treated with respect and make clear progress. I’m really happy we chose here.

GT
Gary Thomas 4 months ago on Google
( 1 out of 5 )

Try phoning reception and you will almost never get through and be on hold forever until you give up. Their main pool website information is not detailed enough so when you see a lane swim session they don’t tell you they have corralled you …

JR
Jeff Richards 4 months ago on Google
( 4 out of 5 )

First time in here, and generally it’s very good. It’s well looked after, clean and bright. The pool looks good, and if I ever use it, I’ll rate it. This is a place to revisit, because it does look good. Certainly those using it were having …

ZB
Zoe Baker 4 months ago on Google
( 5 out of 5 )

Fun swimming pool for all ages. The inside leisure pool leads to an outside heated pool with gentle rapids and room to swim around and there is a slide inside.

SP
Stephen Palmer 4 months ago on Google
( 5 out of 5 )

The reason for 5 stars is………. Good people work there and it is value for money… But you have to use it.. Don’t get me wrong it could do with some fixing and new stuff but its a good place..

JB
Julia Bechervaise 4 months ago on Google
( 5 out of 5 )

Cafe ladies always friendly and helpful, come here just for cafe with kids sometimes as very children friendly. More healthy options and non dairy milk latte etc options would be a good improvement as lacks that currently. General …

EB
Emma Bravery 4 months ago on Google
( 3 out of 5 )

The staff are really friendly and the prices are reasonable. The facilities are incredibly run-down to a point where it can’t be hidden any more. Needs some serious investment from HDC.

NC
Nick Caddick 4 months ago on Google
( 4 out of 5 )

The leisure pool is great and a lovely area for children to play in, with the added benefit of an outside area too. My only ‘complaint’ is that the policy of not wearing shoes into the changing areas is not adhered to by quite a few people …

HB
Hannah Butler 4 months ago on Google
( 3 out of 5 )

Gritty floor and run down looking pools. Really could do with being invested in as all the paint is flaking/rusting metal. It’s much better than K2 in Crawley though

ND
Natasha Danville 4 months ago on Google
( 5 out of 5 )

There is a huge playground and activities for children of all ages, including wheelchair access to a swingset. The 1 meter, pools inside the building are indoors and outdoors, a baby and toddler specific area also. There are swimming …

JW
Julie White 4 months ago on Google
( 2 out of 5 )

Staff are friendly, attentive and helpful.
Facilities are out date, health suite always seems to have something closed. Problems with the plumbing means intermittent hot water. …

IN
Ifeoma Nkolika 4 months ago on Google
( 5 out of 5 )

Nice environment for both kids and adults… The pool was really warm as well

SP
Stephanie Prior 4 months ago on Google
( 2 out of 5 )

Been many times never so disappointed. No flume. No waterfall. The filtration can’t be working properly the water was full of hairs And I’m afraid it’s filthy particularly the water mark. Like a dirty bath. That’s not refurbishment that’s lack of cleaning. A good scrub is what it all needs. We didn’t stay in long felt dirty

JJ
Joanne Jones 4 months ago on Google
( 5 out of 5 )

Really helpful staff in the leisure centre. Great facilities & easy to manage the kids.
Park is more vast and not so easy to keep an eye on kids if you’re outnumbered & it’s busy but it’s great with loads to do.

BP
Brandon Pryor 4 months ago on Google
( 4 out of 5 )

A place with great changing rooms, showers and locker rooms which all seemed fairly clean. The Jacuzzi in the pool was nice and it’s nice to have an outdoor pool that leads directly to the indoor pool. It could do with a bit of refurbishment. The slide however was great fun and the staff also seem nice.

LH
Lee Holdsworth 4 months ago on Google
( 4 out of 5 )

We like this place. Been swimming here a few times now. Shame the water slide wasn’t working this time but can’t always be working I suppose. Was quite crowded and not able to swim properly. Is the big pool blocked off from causal swimmers all the time nowadays? It’s never been open every time I’ve been here!

R�
Ruth “Daisychain” 4 months ago on Google
( 4 out of 5 )

Need to remortgage your house to pay for parking if you’re at an event there for the day, although you might be able to find off road parking a couple of miles away. 🤣 Otherwise venue was nice. …

NG
Nicola Gregory 4 months ago on Google
( 3 out of 5 )

Normally have a great time at the pool. Booked a swim in the leisure pool for 4 as a birthday treat for my daughter. We were told the steam wasn’t available which was fine. Once in, we found the slide wasn’t running as, according to the …

VG
Veronica Gibbs 4 months ago on Google
( 4 out of 5 )

Great parking, grandchildren aged 4 & 6 enjoyed soft play and swimming in all of the different pools, even outside pool. Cafe in building but payment by card only, which I found disappointing as like to pay by cash especially when encouraging grandchildren to pay and learn about money. Would definitely be going back

RA
Richard A 4 months ago on Google
( 3 out of 5 )

Getting a bit old around the edges, needs an update.
A bit small compared to other swimming pools.
Warm water, and good changing area. …

LP
Lorraine Pateman 4 months ago on Google
( 4 out of 5 )

It was first time swimming after the lock down so was really looking forward to it. We had a good swim and it felt very safe with the number of people there. Shame the slide was closed. One criticism was the ladies loos only had one working toilet which I understand had been out of order for over a week.

MT
Mark Tomlinson 4 months ago on Google
( 2 out of 5 )

Tried to book swimming online. It’s the worst online system I have ever used. Completely and utterly rubbish.

RR
Ruth Rosie 4 months ago on Google
( 4 out of 5 )

Great outdoor/indoor swim, nicely organised with just a few family groups and easy changing afterwards. Loses a star for the poolside not being quite as clean as it could have been. …

J
jim 4 months ago on Google
( 4 out of 5 )

It’s a great leisure centre. I wish their was one like this nearer to where I live

RH
rainer hoelters 4 months ago on Google
( 3 out of 5 )

So we booked online as we (family of 2 over 8th and 2 adults ) thought it would be busier.. here is the issue.. the family ticket firstly is for either the big pool or the fun pool but you can’t switch in between? I’d love to get. A couple …

PK
Przemek Kolakowski 4 months ago on Google
( 5 out of 5 )

Great leisure centre with gym, pool and more!

NB
Natasha Blake 4 months ago on Google
( 3 out of 5 )

Ths swimming pool is nice but the cleniness of the changing rooms is questionable. The smell of strong urine, mud from shoes being worn when they shouldn’t and bits of food and food packets on the changing rooms floor.

DB
Danny Barrs 4 months ago on Google
( 5 out of 5 )

Great for just swimming fo exercise. Friendly, helpful staff.

RS
Ryan S 4 months ago on Google
( 3 out of 5 )

Staff are generally miserable and the pool is rather dirty. the health suite is in a completely different location to the healths suite making a swim and sauna a difficult task. considering the prices this place could do better but it is what it is.

SS
SuzySimon Ssenabulya 4 months ago on Google
( 5 out of 5 )

Lovely place, our children are crazy about it! We spent hours in the leisure pool over the course of a week. It has a fun scary flume, a baby area and a lovely heated outdoor pool, you just swim through a doorway in the wall to get there, …

MM
Mr Murray 4 months ago on Google
( 5 out of 5 )

Excellent leisure centre. Swim here and impressed with the pool and lane swimming.

MT
Morag Thomas 4 months ago on Google
( 4 out of 5 )

Staff are lovely & the gym is great. The pool area could be really lovely- but is looking a bit worn & some of the features no longer work like the whirlpool bit outside. It is, however, my favourite pool just a shame the parking is so expensive!

LL
Lorraine Lea 4 months ago on Google
( 3 out of 5 )

Lovely pools indoor and out, locker room was dirty when we went, pool has a jacuzzi , children’s pool, deep water pool but there was a club on so we weren’t unable to use it. Centre runs many clubs so ideal if you want to enrol

MS
Marta sowa 4 months ago on Google
( 2 out of 5 )

Even tho the classes and gym is great, there’s ALWAYS something broken or out of use. I can’t remember the last time when everything in the “spa” was functioning. They always take so much unnecessary time to fix things!

C
cltb1 4 months ago on Google
( 1 out of 5 )

I took my children here yesterday and we were very disappointed. My 3 year old daughter was too short to go on the flume alone. I was told I couldn’t go down with her as they have a 1 person on the slide rule, although they couldn’t give …

SD
Sarah De Sousa 4 months ago on Google
( 5 out of 5 )

Took my 1,3 and 7 year olds. Had such a great day. We used the soft play, cafe and swimming pool. Everything was fantastic and having a park right outside is such a bonus.

JB
Julian B 4 months ago on Google
( 2 out of 5 )

You have to buy two tickets to swim a few lengths and go down a tube? Expensive. Only one tube. Ermmm. Bubble rack – not working. Lazy river – not working. Bubbly area indoors – not working. Leaves and litter around the pool outside area. And the ‘welcome’ at the front desk distinctly not welcoming!

DH
danielle harris 4 months ago on Google
( 3 out of 5 )

Nice swimming pool and gym. Changing rooms and showers are always a bit mucky. More evening and weekend exercise classes would be beneficial. Membership is quite expensive especially as you also have to pay for parking.

RW
Rob Watts 4 months ago on Google
( 1 out of 5 )

Pool changing facilities are always filthy, it’s relatively expensive to park and if you go towards the end of a public swim session, almost every time you’ll be asked to vacate early to allow them to set up the pool for a class or private …

NM
Natalie Mayhew 4 months ago on Google
( 3 out of 5 )

You have to book in advance before swimming. I booked for my parents, my nephew and myself. Unfortunately I became unwell with a cold the day before the booking, but my parents and nephew still visited the pool and had a fantastic time! You …

LH
Lucy Hewitt 4 months ago on Google
( 5 out of 5 )

Lovely facilities. Good indoor and outdoor pool, cafe with good selection, enclosed play park with seating and a larger park. Makes a lovely day.

JV
Jonathan Vernon 4 months ago on Google
( 5 out of 5 )

An outstanding design for a leisure centre and swimming pool – light, spacious and beautiful.

SP
Steven Pavey 4 months ago on Google
( 3 out of 5 )

Went for a family swim here. Sadly changing room floor is dirty. No fault of the operation, just lazy people not following directions of putting shoes on outside the swimming/changing area or using shoe covers. The leisure waters area is in …

SH
Sarah Harwood 4 months ago on Google
( 3 out of 5 )

Limited access to the leisure pool meant it wasn’t crowded which was good. However the water and the room itself were really cold. I appreciate there’s an outside access point, but when exiting the pool to return to the changing area it was unconformably cold.

RC
Rob Clarke 4 months ago on Google
( 1 out of 5 )

£18 for mum, dad and a 3 year old to swim (including car parking)

That is absolutely shocking. Its a nice enough place for a family but my …

JP
J Paynter 4 months ago on Google
( 4 out of 5 )

Great facility…gym recently refurbished. Plenty of gym equipment always good condition. Great audio/ visuals (screens need to be lowered slightly) Staff and personal trainers very professional, helpful and friendly. …

AC
Adrian Clegg 4 months ago on Google
( 1 out of 5 )

The facilities are generally pretty good (with a few exceptions) but their customer services are genuinely amongst the worst I’ve ever encountered. Quite often I am unable to book through the app as the receptionist has failed to register …

TK
Tim Knie 4 months ago on Google
( 1 out of 5 )

If only there was an option to give it no stars
Much prefer using The Bridge

KB
Kristina Bergwall 4 months ago on Google
( 5 out of 5 )

Great gym facilities. Friendly staff. Got everything you need for a leasure centre!

JF
Jim Finlayson 4 months ago on Google
( 4 out of 5 )

We had a lovely afternoon at the Pavilions. Great changing facilities and a good amount of variety in the leisure pool for our 6 and 9 yr old. Height limit for the flume is 1 metre, although it’s pitch black which might put off younger riders. Overall a great afternoon of fun.

K
Kei 4 months ago on Google
( 4 out of 5 )

I took my son swimming here for the first time last week, the staff were friendlier than other leisure centres in the area and the facilities were significantly cleaner. I was very impressed however there weren’t many poolside baby friendly …

S1
Sam 1073 4 months ago on Google
( 3 out of 5 )

The Gym is good and advice helpful and it’s kept clean .
The only problem I have is waiting on the phone for 6 to 10 minutes evertime to book it. I know you can book on the app but not for the junior’s that want to come with me, it doesn’t let you.

PC
Peter Chapman 4 months ago on Google
( 4 out of 5 )

Went here for a gymnastics themed children’s birthday party. Access (under professional supervision) for the participants to the large and extensive gym hall – worked very well. The party room space provided (for food) overlooked the hall …

JH
Jasmine Harley-English 4 months ago on Google
( 4 out of 5 )

Great facility! Swimming pool is the warmest I’ve experienced in West Sussex & is perfect for my toddler to safely play & learn to swim. Lifeguards are really friendly, staff throughout centre are friendly too. Food is as you would expect, …

MK
Michele Keast 4 months ago on Google
( 1 out of 5 )

Went down to pool today to book my grandson and myself for a swim tomorrow! Told you had to book on line ! Over three hours still sever down ?? Pavilions assistant could not even log in! Why can you not book at pool! Complete mess all …

JC
Jay Carson 4 months ago on Google
( 5 out of 5 )

This is a great place to take the kids swimming. Took my young son for his first time and they were very helpful. The children’s pool is fairly warm and nice and swallow for little one and the main leisure pool is great especially when you …

PW
paul whitehouse 4 months ago on Google
( 4 out of 5 )

Weirdly the slide doesn’t to work one day a week maybe it is cleaned on that day but staff are very helpful

RD
Rebecca Dittman 4 months ago on Google
( 1 out of 5 )

My daughter who is 2 loved this place , baby pool and then the big pool which went outside is amazing . I on the other hand have a very different view. The whole place is very dirty. From the changing rooms , that smelled of wee, to the …

ET
Emergency Tyres 4 months ago on Google
( 2 out of 5 )

Staff seem clueless at how a steam room works (cold with no steam) some maintenance staff are very awkward and rude £11.50 expensive for a sauna steam jacuzzi lucky if 2 of 3 work

AS
Abubakkar S 4 months ago on Google
( 5 out of 5 )

Good place for all ages

DT
Dan Taylor 4 months ago on Google
( 4 out of 5 )

Considering the price it’s a pretty good experience all round. Haven’t been in the pool for a while but there’s usually lanes available for swimming lengths. Changing village is being worked on at the moment and have heard it’s not the cleanest – maybe as a result. Staff are friendly.

MM
Michael Marshall 4 months ago on Google
( 4 out of 5 )

My first visit -Good friendly service, my meal very good will go back.

LH
Lynne Houghton 4 months ago on Google
( 5 out of 5 )

Friendly staff, clean facilities, good parking on site. Love the aqua classes.

JA
James Akehurst 4 months ago on Google
( 5 out of 5 )

The facilities at the pavilions are amazing. There is so much here. The gymnastics hall looks like they have everything you could possibly need for those activities, and the swimming pool suits everyone’s needs. The cafe serves good food …

DA
Dede Atkinson 4 months ago on Google
( 1 out of 5 )

The management needs to take into account that some people just like to come down and do lane swimming and that it would be pertinent to put a notice at the pay stations to say ‘ when a gala or the pool is busy and full’ so we don’t pay for …

NG
Nathalie Gibson 4 months ago on Google
( 4 out of 5 )

A great facility for both young children and adults.
A downside was there is no swimwear ringer to wring out your swimwear once you have finished using the pool or bags to put your wet swimwear in.
Apart from that there is loads to do and the cost of parking is reasonable.

AH
Adrian Hill 4 months ago on Google
( 3 out of 5 )

The swimming pool has the potential for a better score and review, but it’s looking tired. There are lots of missing tiles in the outside pool, with mould and dirt. The lazy river wasn’t working and half the changing rooms were out of action due to refurbishment.

DH
duncan hallas 4 months ago on Google
( 3 out of 5 )

Good Facilities Let Down By Lack Of Cleaning: Been going with my 4y/o son and solo for gym use for about a year. One thing will make it move from 3 to 5 stars. CLEANING. Toilets everywhere consistently look like they get no cleaning during …

DO
Davina Oakley 4 months ago on Google
( 2 out of 5 )

We attend weekly at the pool as the grandchildren go swimming lessons. On a few occasions lately we have noticed the edge of baby pool not very clean. Changing room floors always need washing down. Toilets in the pool area always smell of …

JH
Jayme Hamilton 4 months ago on Google
( 1 out of 5 )

Not worth the gym membership anymore. You have to que outside in the cold. Can’t use showers or sauna. Have to go at pre-booked slots. Can’t use the gym then swim. Plus the membership has a 12 month mandate which I didnt think was a trick …

T
TheDragerboy 4 months ago on Google
( 4 out of 5 )

Softplay Review – £3.75 for a couple of hours. Good fun but very tight once a handful of toddlers are running about. Tough for adults if normal size 🙁 Parking charges quietly increased!

JD
James Dearsley 4 months ago on Google
( 5 out of 5 )

This is an excellent area for everybody. We have two children and they love the swimming pool here. Equally we have been here for parties (using the soft play area) – both our own organised one as well as being a guest of one – and they are …

CB
Carley Bovington 4 months ago on Google
( 5 out of 5 )

My family and I came for the swimming pool, we were so pleased with the areas for our 2 year old and 6 year old, they both had a great time. The pool was clean, as were the changing areas. The park outside is fabulous.

JJ
Jerry Jomon 4 months ago on Google
( 2 out of 5 )

Quite a bad gym for teens ngl. They give you an hr to do ur in their time frame. Even when you get into the gym its a common occurrence for eqt to be broken. The lat pulldown machine and the quad extension machine (i believe) are still not …

CR
Cookie Rainbow 4 months ago on Google
( 4 out of 5 )

Everything is awesome and great.
fun cool slide and nice spaced out areas however few times I went into the toilet.the toilet was blocked was dripping out from this one was at the gym toilet to …

DJ
Debby Johnson 4 months ago on Google
( 3 out of 5 )

I am reviewing the café and toilets only. The café is reasonably priced but the service is hampered by the ridiculously small kiosk, when it’s busy, they struggle. The toilets are vile, the smell (and this isn’t a one off) is something …

AS
Adam Smith 4 months ago on Google
( 1 out of 5 )

Changing rooms rarely even close to clean, pool (especially the kids teaching pool’s) are freezing. Kids swimming lessons were our main disappointment, the staff took little interest in actually teaching, just yelling from the side or …

LT
laura turnham 4 months ago on Google
( 1 out of 5 )

I joined the gym a few months back, was told that I could cancel after 3 months of joining. I confirmed this with a number of members of the sales staff and front desk staff. Now they are saying that I have to do at least 3 months of direct …

JP
James Pullen 4 months ago on Google
( 5 out of 5 )

Has a lot to offer, more so than most gyms. Excellent location. Fantastic staff. The pool has a half decent slide. Indoor and outdoor pools. Spa is pretty good. Classes are excellent.

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