The Pavilions In The Park reviews

£17 for 1 adult and 2 young kids with overflowing bins in changing rooms, dirty toilets, sand around the baby splash pool edges and a water feature that according to staff “hasn’t worked for ages,” a lazy river that has no flow but does …

Kids swim lessons here are excellent value for money. Great to see a proper teaching pool for younger swimmers, separate from distraction of the leisure pool and the larger pool. Kids are treated with respect and make clear progress. I’m really happy we chose here.

Try phoning reception and you will almost never get through and be on hold forever until you give up. Their main pool website information is not detailed enough so when you see a lane swim session they don’t tell you they have corralled you …

First time in here, and generally it’s very good. It’s well looked after, clean and bright. The pool looks good, and if I ever use it, I’ll rate it. This is a place to revisit, because it does look good. Certainly those using it were having …

Fun swimming pool for all ages. The inside leisure pool leads to an outside heated pool with gentle rapids and room to swim around and there is a slide inside.

The reason for 5 stars is………. Good people work there and it is value for money… But you have to use it.. Don’t get me wrong it could do with some fixing and new stuff but its a good place..

Cafe ladies always friendly and helpful, come here just for cafe with kids sometimes as very children friendly. More healthy options and non dairy milk latte etc options would be a good improvement as lacks that currently. General …

The staff are really friendly and the prices are reasonable. The facilities are incredibly run-down to a point where it can’t be hidden any more. Needs some serious investment from HDC.

The leisure pool is great and a lovely area for children to play in, with the added benefit of an outside area too. My only ‘complaint’ is that the policy of not wearing shoes into the changing areas is not adhered to by quite a few people …

Gritty floor and run down looking pools. Really could do with being invested in as all the paint is flaking/rusting metal. It’s much better than K2 in Crawley though

There is a huge playground and activities for children of all ages, including wheelchair access to a swingset. The 1 meter, pools inside the building are indoors and outdoors, a baby and toddler specific area also. There are swimming …

Staff are friendly, attentive and helpful.
Facilities are out date, health suite always seems to have something closed. Problems with the plumbing means intermittent hot water. …

Nice environment for both kids and adults… The pool was really warm as well

Been many times never so disappointed. No flume. No waterfall. The filtration can’t be working properly the water was full of hairs And I’m afraid it’s filthy particularly the water mark. Like a dirty bath. That’s not refurbishment that’s lack of cleaning. A good scrub is what it all needs. We didn’t stay in long felt dirty

Really helpful staff in the leisure centre. Great facilities & easy to manage the kids.
Park is more vast and not so easy to keep an eye on kids if you’re outnumbered & it’s busy but it’s great with loads to do.

A place with great changing rooms, showers and locker rooms which all seemed fairly clean. The Jacuzzi in the pool was nice and it’s nice to have an outdoor pool that leads directly to the indoor pool. It could do with a bit of refurbishment. The slide however was great fun and the staff also seem nice.

We like this place. Been swimming here a few times now. Shame the water slide wasn’t working this time but can’t always be working I suppose. Was quite crowded and not able to swim properly. Is the big pool blocked off from causal swimmers all the time nowadays? It’s never been open every time I’ve been here!

Need to remortgage your house to pay for parking if you’re at an event there for the day, although you might be able to find off road parking a couple of miles away. 🤣 Otherwise venue was nice. …

Normally have a great time at the pool. Booked a swim in the leisure pool for 4 as a birthday treat for my daughter. We were told the steam wasn’t available which was fine. Once in, we found the slide wasn’t running as, according to the …

Great parking, grandchildren aged 4 & 6 enjoyed soft play and swimming in all of the different pools, even outside pool. Cafe in building but payment by card only, which I found disappointing as like to pay by cash especially when encouraging grandchildren to pay and learn about money. Would definitely be going back

Getting a bit old around the edges, needs an update.
A bit small compared to other swimming pools.
Warm water, and good changing area. …

It was first time swimming after the lock down so was really looking forward to it. We had a good swim and it felt very safe with the number of people there. Shame the slide was closed. One criticism was the ladies loos only had one working toilet which I understand had been out of order for over a week.

Tried to book swimming online. It’s the worst online system I have ever used. Completely and utterly rubbish.

Great outdoor/indoor swim, nicely organised with just a few family groups and easy changing afterwards. Loses a star for the poolside not being quite as clean as it could have been. …

It’s a great leisure centre. I wish their was one like this nearer to where I live

So we booked online as we (family of 2 over 8th and 2 adults ) thought it would be busier.. here is the issue.. the family ticket firstly is for either the big pool or the fun pool but you can’t switch in between? I’d love to get. A couple …

Great leisure centre with gym, pool and more!

Ths swimming pool is nice but the cleniness of the changing rooms is questionable. The smell of strong urine, mud from shoes being worn when they shouldn’t and bits of food and food packets on the changing rooms floor.

Great for just swimming fo exercise. Friendly, helpful staff.

Staff are generally miserable and the pool is rather dirty. the health suite is in a completely different location to the healths suite making a swim and sauna a difficult task. considering the prices this place could do better but it is what it is.

Lovely place, our children are crazy about it! We spent hours in the leisure pool over the course of a week. It has a fun scary flume, a baby area and a lovely heated outdoor pool, you just swim through a doorway in the wall to get there, …

Excellent leisure centre. Swim here and impressed with the pool and lane swimming.

Staff are lovely & the gym is great. The pool area could be really lovely- but is looking a bit worn & some of the features no longer work like the whirlpool bit outside. It is, however, my favourite pool just a shame the parking is so expensive!

Lovely pools indoor and out, locker room was dirty when we went, pool has a jacuzzi , children’s pool, deep water pool but there was a club on so we weren’t unable to use it. Centre runs many clubs so ideal if you want to enrol

Even tho the classes and gym is great, there’s ALWAYS something broken or out of use. I can’t remember the last time when everything in the “spa” was functioning. They always take so much unnecessary time to fix things!

I took my children here yesterday and we were very disappointed. My 3 year old daughter was too short to go on the flume alone. I was told I couldn’t go down with her as they have a 1 person on the slide rule, although they couldn’t give …

Took my 1,3 and 7 year olds. Had such a great day. We used the soft play, cafe and swimming pool. Everything was fantastic and having a park right outside is such a bonus.

You have to buy two tickets to swim a few lengths and go down a tube? Expensive. Only one tube. Ermmm. Bubble rack – not working. Lazy river – not working. Bubbly area indoors – not working. Leaves and litter around the pool outside area. And the ‘welcome’ at the front desk distinctly not welcoming!

Nice swimming pool and gym. Changing rooms and showers are always a bit mucky. More evening and weekend exercise classes would be beneficial. Membership is quite expensive especially as you also have to pay for parking.

Pool changing facilities are always filthy, it’s relatively expensive to park and if you go towards the end of a public swim session, almost every time you’ll be asked to vacate early to allow them to set up the pool for a class or private …

You have to book in advance before swimming. I booked for my parents, my nephew and myself. Unfortunately I became unwell with a cold the day before the booking, but my parents and nephew still visited the pool and had a fantastic time! You …

Lovely facilities. Good indoor and outdoor pool, cafe with good selection, enclosed play park with seating and a larger park. Makes a lovely day.

An outstanding design for a leisure centre and swimming pool – light, spacious and beautiful.

Went for a family swim here. Sadly changing room floor is dirty. No fault of the operation, just lazy people not following directions of putting shoes on outside the swimming/changing area or using shoe covers. The leisure waters area is in …

Limited access to the leisure pool meant it wasn’t crowded which was good. However the water and the room itself were really cold. I appreciate there’s an outside access point, but when exiting the pool to return to the changing area it was unconformably cold.

£18 for mum, dad and a 3 year old to swim (including car parking)

That is absolutely shocking. Its a nice enough place for a family but my …

Great facility…gym recently refurbished. Plenty of gym equipment always good condition. Great audio/ visuals (screens need to be lowered slightly) Staff and personal trainers very professional, helpful and friendly. …

The facilities are generally pretty good (with a few exceptions) but their customer services are genuinely amongst the worst I’ve ever encountered. Quite often I am unable to book through the app as the receptionist has failed to register …

If only there was an option to give it no stars
Much prefer using The Bridge

Great gym facilities. Friendly staff. Got everything you need for a leasure centre!

We had a lovely afternoon at the Pavilions. Great changing facilities and a good amount of variety in the leisure pool for our 6 and 9 yr old. Height limit for the flume is 1 metre, although it’s pitch black which might put off younger riders. Overall a great afternoon of fun.

I took my son swimming here for the first time last week, the staff were friendlier than other leisure centres in the area and the facilities were significantly cleaner. I was very impressed however there weren’t many poolside baby friendly …

The Gym is good and advice helpful and it’s kept clean .
The only problem I have is waiting on the phone for 6 to 10 minutes evertime to book it. I know you can book on the app but not for the junior’s that want to come with me, it doesn’t let you.

Went here for a gymnastics themed children’s birthday party. Access (under professional supervision) for the participants to the large and extensive gym hall – worked very well. The party room space provided (for food) overlooked the hall …

Great facility! Swimming pool is the warmest I’ve experienced in West Sussex & is perfect for my toddler to safely play & learn to swim. Lifeguards are really friendly, staff throughout centre are friendly too. Food is as you would expect, …

Went down to pool today to book my grandson and myself for a swim tomorrow! Told you had to book on line ! Over three hours still sever down ?? Pavilions assistant could not even log in! Why can you not book at pool! Complete mess all …

This is a great place to take the kids swimming. Took my young son for his first time and they were very helpful. The children’s pool is fairly warm and nice and swallow for little one and the main leisure pool is great especially when you …

Weirdly the slide doesn’t to work one day a week maybe it is cleaned on that day but staff are very helpful

My daughter who is 2 loved this place , baby pool and then the big pool which went outside is amazing . I on the other hand have a very different view. The whole place is very dirty. From the changing rooms , that smelled of wee, to the …

Staff seem clueless at how a steam room works (cold with no steam) some maintenance staff are very awkward and rude £11.50 expensive for a sauna steam jacuzzi lucky if 2 of 3 work

Good place for all ages

Considering the price it’s a pretty good experience all round. Haven’t been in the pool for a while but there’s usually lanes available for swimming lengths. Changing village is being worked on at the moment and have heard it’s not the cleanest – maybe as a result. Staff are friendly.

My first visit -Good friendly service, my meal very good will go back.

Friendly staff, clean facilities, good parking on site. Love the aqua classes.

The facilities at the pavilions are amazing. There is so much here. The gymnastics hall looks like they have everything you could possibly need for those activities, and the swimming pool suits everyone’s needs. The cafe serves good food …

The management needs to take into account that some people just like to come down and do lane swimming and that it would be pertinent to put a notice at the pay stations to say ‘ when a gala or the pool is busy and full’ so we don’t pay for …

A great facility for both young children and adults.
A downside was there is no swimwear ringer to wring out your swimwear once you have finished using the pool or bags to put your wet swimwear in.
Apart from that there is loads to do and the cost of parking is reasonable.

The swimming pool has the potential for a better score and review, but it’s looking tired. There are lots of missing tiles in the outside pool, with mould and dirt. The lazy river wasn’t working and half the changing rooms were out of action due to refurbishment.

Good Facilities Let Down By Lack Of Cleaning: Been going with my 4y/o son and solo for gym use for about a year. One thing will make it move from 3 to 5 stars. CLEANING. Toilets everywhere consistently look like they get no cleaning during …

We attend weekly at the pool as the grandchildren go swimming lessons. On a few occasions lately we have noticed the edge of baby pool not very clean. Changing room floors always need washing down. Toilets in the pool area always smell of …

Not worth the gym membership anymore. You have to que outside in the cold. Can’t use showers or sauna. Have to go at pre-booked slots. Can’t use the gym then swim. Plus the membership has a 12 month mandate which I didnt think was a trick …

Softplay Review – £3.75 for a couple of hours. Good fun but very tight once a handful of toddlers are running about. Tough for adults if normal size 🙁 Parking charges quietly increased!

This is an excellent area for everybody. We have two children and they love the swimming pool here. Equally we have been here for parties (using the soft play area) – both our own organised one as well as being a guest of one – and they are …

My family and I came for the swimming pool, we were so pleased with the areas for our 2 year old and 6 year old, they both had a great time. The pool was clean, as were the changing areas. The park outside is fabulous.

Quite a bad gym for teens ngl. They give you an hr to do ur in their time frame. Even when you get into the gym its a common occurrence for eqt to be broken. The lat pulldown machine and the quad extension machine (i believe) are still not …

Everything is awesome and great.
fun cool slide and nice spaced out areas however few times I went into the toilet.the toilet was blocked was dripping out from this one was at the gym toilet to …

I am reviewing the café and toilets only. The café is reasonably priced but the service is hampered by the ridiculously small kiosk, when it’s busy, they struggle. The toilets are vile, the smell (and this isn’t a one off) is something …

Changing rooms rarely even close to clean, pool (especially the kids teaching pool’s) are freezing. Kids swimming lessons were our main disappointment, the staff took little interest in actually teaching, just yelling from the side or …

I joined the gym a few months back, was told that I could cancel after 3 months of joining. I confirmed this with a number of members of the sales staff and front desk staff. Now they are saying that I have to do at least 3 months of direct …

Has a lot to offer, more so than most gyms. Excellent location. Fantastic staff. The pool has a half decent slide. Indoor and outdoor pools. Spa is pretty good. Classes are excellent.