Blue Motor Finance reviews

This company is fantastic their customer service is the best. I’ve had financial difficulty and explained it and they were so understanding and helped me through a difficult situation, this firm needs a medal for putting up with me but they are fantastic

Steven and Brandy, we’re phenomenal from start to finish. I would never have thought the finance company would be able to help when my car wasn’t working and would cost me more than what I had the ability to pay. …

Fraser was incredible from start to finish. Polite, friendly and made every aspect of my car purchase seamless and effortless. I spoke with a couple of members of Blue and everyone was helpful and friendly. I’m over the moon. I applied and will have my new car all within a week. Very pleased. Thank you very much.

Ben Moore in sales is phenomenal!! This has been the best experience I have ever had when financing a car. He helped me find the most perfect car (a white Audi A1) that I will pick up on Tuesday. Cannot thank him, Steve and the whole Blue team enough, TRULY amazing! 5 STARS ISN’T ENOUGH!

Fraser was THE best. Really friendly and built a great rapport. He called me when he said he would, nothing was too much trouble. Legend! Thanks Fraser – give him a pay rise! Process was seamless, the car dealer wasn’t on their database but it got added and everything approved in less than 24 hours! Thanks @Blue Motor! ⭐️🌟 …

I was in a rush to get a new car sorted on a finance deal I could afford. Ben was extremely friendly and easy to talk to, and very willing to help me out. We had everything sorted within 48 hours, and I can now get to work tomorrow!!

Rebecca Forbes from Blue Motor Finance made finding our new car a breeze. She helped source and arrange test drive for our vehicle as well as explaining the finance process really well. Her communication was exceptional and overall a …

Had my car just over a year now and from start to finish with sorting the finance was no trouble. As im still on a provisional licence still i found it tricky but blue motor finance went above and beyond so i was able to get my first car. …

Fraser, What a Lad! from start to finish he got me exactly where I wanted to be, We had a lot of back n forth between ourselves and he guided me through every step of the way. He answered every single question I had with ease and helped me …

Dealt with Fraser who’s a lovely guy! He couldn’t have made the process anymore smoother if he tried! I applied Friday and by the next day the finance was paid to the garage and the deal was done! Would definitely recommend

A good experience dealing with Blue Motor Finance. No hassles Staff very helpful and pleasant to deal with.
Pretty efficient, made a request for some paperwork confirmation and it was received extremely quickly. Very impressed by the lady who handled my request.

Blue Motor have been my car finance company for two years now and it’s always been great. They’re super quick and efficient with things. I literally called them on a Tuesday to say I wanted a new car and new finance and by Wednesday, Ben …

Update- 4 weeks from a promise to review and still nothing sadly. I still hold out for this to happen though as with every passing day it is getting more and more difficult to cope with this situation. Highly disappointed at the level of …

Hi

I had Brandy as my customer service agent. She has been brilliant from start to …

Excellent customer service as usual,
I spoke with a guy called Fraser who was extremely polite and very helpful with finding me and helping with the transaction of obtaining my new car. Top marks.. Thank you Blue and mostly thank you Fraser 👍 …

Excellent service from Liz at Blue Motor Service. She responded quickly and was very informative and professional. When contacting the company I gave my security details to confirm my identity which made me feel.very secure. I highly …

Okay so this company is okay, and only okay, I brought a car using them and the car was a pile or junk! I spent over a £1000 just fixing the problems with it. I made two complaints that were never taken seriously, and now that I’ve only 5 …

I panicked when I accidently deleted my upcoming direct debit from my online banking.
Knowing my payment was due the following day, I had to try and contact someone …

Loyal customer of Blue Motor Finance for near on two years, never missed a payment. Applied to upgrade my vehicle and flatly refused despite a significant increased proof of salary. Car I currently have is not ULEZ compliant and now I’m …

The company was very helpful, not having the time to go around dealerships ! I phoned and asked if they could help they took everything on board with what I asked for and assisted me every step of the way, Lauren couldn’t have been more …

DO NOT USE!!! Had my car for 10 months and engine knackered -£21,499 car and now need to pay £7,500+ for new engine!! (Car was from independent dealer) …

Quite high interest rates but beggars can’t choose & needs must!!
I paid for my car in 43 months which was easy to do’ As long as you keep up with your payments they leave you to get on with it I guess! Ok for those who can’t get credit else where however if you can do so. Only because the interest rate speak volumes.

Top customer service (ask for Brandy), friendly and professional, fantastic online resources made searching for a car convenient, with them being the lender, quotes came back fast, completion and payout was be done in 10 minutes. Great company

Steve was amazing!! Thank you so so much. I was struggling to get finance and so many other companies could not help me. I’m so glad I answered the phone to Steve when I did. It was sorted in a day and he found me a car!! The car that I …

I purchased a vehicle using Zuto/Blue Motor Finance on 24th October 2022. Zuto Finance promised that all their vehicles were of good quality used stock. The vehicle came with a two month inital warranty from the garage which is Central …

My first car was on Blue motors finance I only had 1year left to pay on my vehicle.
Until a couple of weeks ago someone drove straight into the back of my car. …

THE worst finance company I have ever used and will never again. When I first got my vehicle they had taken my first payment before I took delivery of the car. And now I have asked for a payment break because my work has quietened down for …

From take off to touch down the experience was amazing. Couldn’t thank Ben Moore more for his work assistant, great personality and overall joy to work with. Highly recommend

AVOID THIS COMPANY AT ALL COSTS!!!! I wish I could put 0 star.

My partner has had issues with this company since January 23. Paying for a van …

I want to personally thank Leanne Strelley (complaints handler) for her outstanding work on my behalf, I can finally see the light at the end of the tunnel. My complaint isn’t with Blue motor finance incidentally, but with the dealer …

Exceptional customer service from my contact Brandy. Absolutely delighted with process as talked and guided through every step of the way.
Highly recommend.

I needed to pay off my finance super early. I spoke with Lorraine and she was beyond helpful. 1 day later and everything was completed and finalised with zero stress. Very happy with the service.

Brandi was the absolute best! She made me feel so relaxed about the whole process of buying a new car from the off. She was so pleasant and kind and incredibly efficient. I would highly recommend using blue motor finance.

These guys sorted my finance out within hours and were a pleasure to deal with, I highly recommend their service and would definitely use again. Well done on excellent customer service and satisfaction 👍 …

Initially there was an issue with how something was resolved. Emily took the time to contact me and understand the issue, and this has now been resolved in a satisfactory manner. Aside from the initial problem, Blue Motor have been easy to deal with.

Got a car from Heathrow General Car,and very bad service. Blue Motor Finance did a very good job 👍 they called me and ask “Did You Like The Car “ I Sad “No I hate the cat it’s worthless “ they sad they will call HGC and refund it. …

Charlotte Jones (complaint Liaison Officer) helped me a lot during my process of rejecting the faulty car. She done a great job and I can definitely recommend this company. Every person I’ve talked to on the phone tried to help me as much as they could, they didn’t ignored any of my questions and requests. Thank you so much again!

Steve was my account manager & wow he made the process so smooth / Easy, amazing communication – all wrapped up in less than 24HR – unreal service – credit to the company

Wow! So nice to deal with a company that is customer focused. Dealing with them was easy and hassle free from the initial enquiry within 2 hours everything is done and new car on its way. Thank you Jodie

This is a company that puts its customers first. Often its about money and the small print but my personal experience has been so positive with these guys. I needed some complexed paperwork done from Blue motor for verification on my …

Did absolutely nothing to assist when we had an issue with our car even when the car was still under warranty. BMF took the side of the dealer… and after an early settlement payment was made after vehicle broke down. The company still making life difficult.

Do not go near. If you have a problem they are not interested. Bought a death trap car,trying to return for past 3 weeks and still not resolved. Keep getting told lie after lie and wont e-mail me so i have proof. I need to keep calling them and get told the same old. AVOID AT ALL COSTS.

I didn’t end up carrying on with the finance due to issues with the car but they were helpful and resolved everything efficiently and quickly

In MY experience since i purchased my honda civic in June 2022, from Rowes Honda Truro with the financial support from blue motor finance Ltd, i needed to purchase a new car fast due to my old car giving up the ghost and got accepted within …

I am very pleased with the service I have received from Blue Motor Finance.
My complaint wasn’t the easiest one and Charlotte from complaints team has helped me a lot and finally we have reached the resolution!

If you run into financial difficulties blue motor finance don’t want to help you. All you get from them is hand the car back and we will sell it at auction and you can then pay the rest back. I had a buyer that wanted the car but Blue motor …

The customer representative was very helpful, professional and quick in solving my issue. I’m very satisfied with the service today.
Thank you and very best wishes to the team.

Jordan Crouch was the agent who helped me with my procurement and I have to say he was excellent. He walked me through every step of the process, helping us in locating suitable vehicles and completing the necessary paperwork. …

Really easy to work with and super efficient, when calling the answer response is really quick, super friendly and very easy to work with. …

I bought my first car through Blue Finance, and they really helped me to get my new car as a new year present. Very helpful and friendly team.
Easy to use. I just passed my dealer’s details to them, and they did the rest of …

My agent Brandy Zanetti was very helpful and knowledgeable. The whole process was straightforward from start to finish, and she kept me updated on the progress of my application up to the collection point of my vehicle. I have previously used Blue Motor Finance Ltd and I highly recommend them! I will definitely be using them again.

We were so happy and satisfied with all service provided by Blue Motor Finance. Very fast and easy procedure to get a car.
Especially we’d like thank to Mr Jordan Crouch (Direct Sales Advisor) for his professionality!

Hi. I’m right this review because before 6 months I get a car on finance with blue motors. So the story is as I bought the car after 1 month the car start licking some water I send it to the dealer he keep it for 7 days and he text me ( the …

I found blue motor finance very helpful, when a couple of times I couldn’t afford to pay they help me out, but you must phone and tell them not just leave it
I would recommend them to anyone has I was able to finish my agreement early and got some interest knocked off.

Fraser has been amazingly helpful and patient with me. He has helped me out with all my queries and requests in my search for a good safe and affordable car for me and my family he has made the service so smooth and easy. Thanks do much!

I contacted my BMF regarding an issue and the service was great! Responded the very next day and was so helpful and understanding. 😊 …

I’ve held off on this review since perhaps 25th November!

If only I could figure out how to include pictures …

We were so happy and satisfied with all service provided by Blue Motor Finance. Very fast and easy procedure to get a car.
Especially we’d like thank to Mr Steve Elliman for his professionality ! Steve is very very helpful and give a lot of patience . Thank u Steve

It’s always nice to be looked after and listened to. Blue motor is exceptional and I’m glad that you made me feel like family after 5 years together.
Thank you Jody and all the team

Great service I told them what car I was after they found one no problem and sorted all the paperwork out and sent over to the dealership with out any problems

I would like to thank blue motor and particularly Will Farrell for resolving this complicated issue.
He was a great help and honest with me and at the end resolved an issue with a …

Steve has given me the most patience and kindness during the whole process of purchasing my new vehicle. I can’t thank him enough! Credit to you 🙂

Just purchased a car with blue and had very good customer service from brandy she was a great help with everything from start to finish made the purchase extremely easy and very nice to chat with. Thanks for all your help much appreciated

Thank you Rebecca in all your assistance on financing my car. Really smoothly and painlessly done. Never taken car finance out before so was nervous , but it was all dealt with very professionally but in a friendly way.

A really good company to deal with. Staff are friendly and helpful and sorted my car out in rapid time. Would definitely recommend. Thank you blue.

From our very first enquiry to the finalising our loan , Blue Motor Finance acted both professionally and with courtesy throughout . Highly recommended .

Over the past 5 years, Blue Motor has been exceptional, helpful and the customer service has been excellent. Thank you

Simply outstanding in every way possible…

I would like to express my appreciation and recommendation for the the service …

Never had any problems the process was straight forward I picked my car. Then picked it up on the weekend now have finished with the agreement would deal with again

Very helpful and amazing staff..Jody Parkin thanks for your expert help and support

Great Job Steve, always willing to help and i areally appreciate all your efforts. Thanks so much

My second car through blue motor finance I want say a big thank you to Ben Moore for helping me throughout the process excellent customer service Thank you

I only called with a quick admin query but Yvonne was so polite, attentive and helpful! I didn’t feel rushed off the call to handle the next customer query and she followed up as promised.

Never had any issues anything is dealt with quickly hassle free.

Brilliant service from start to finish!
Initially spoke with Steve who was wonderful in helping me
better understand the position I was in and look for a new car! …

I used Aaron Devlin as my sales advisor after a stressful time with another company. He was very helpful and knew what he was doing. There was no hiccups or waiting around. The deal was completed in less then a day with great rates. Would 100% percent use him again and is a credit to the company.

So easy to manage and they sort things really quick, very happy with the service

No problems all smooth sailing unto you want to use them again and you are 70 years young and they are not interested

Due to new job and new pay date … I changed my DD date using online options in my account at night and got confirmation the following morning that this was completed with no issues or hassle. Thank you Sophie McNair for your quick customer service.

Dealing with frazor was totally perfect he couldn’t have been more helpful full contact phone calls email you have a perfect person working for you
Great thanks …