Bradford Royal Infirmary average reviews all over the web

2.4
Total Reviews 80

Average reviews from all platforms

Average Rating 2.4

Average reviews from all platforms

  • 5.0
    22
  • 4.0
    5
  • 3.0
    2
  • 2.0
    4
  • 1.0
    47
Bradford Royal Infirmary reviews breakdown:
Google
2.4
80

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80 Bradford Royal Infirmary reviews on Google

G
Grace 8 months ago on Google
( 5 out of 5 )

Had to go down yesterday morning was suffering didn’t wait too long in the main waiting room before being moved to green zone where the waiting begin 🙃
I can’t remember name of the trainee nurse who did amazing job by keeping me …

SA
Samiyah Ashraf 8 months ago on Google
( 1 out of 5 )

Father in law had a stroke, the care from entering the hospital to date has been nothing but poor no its been shockingly poor. The first night the nurse pushed my husband out WITHOUT taking any contact details or even telling where the …

MV
Matt Valentine 8 months ago on Google
( 5 out of 5 )

I don’t tend to leave reviews but I saw some negative ones on here and thought they deserved some positivity…. We’re not from the area and were just in Bradford this afternoon. My wife cut her arm quite deeply and required medical …

JB
Jolanta Bajoruniene 8 months ago on Google
( 5 out of 5 )

An excellent infirmary. I called an ambulance in busy hours a couple of times and it always arrive in 20 minutes. Always I get appointments on time. I am really happy that I live near that infirmary and all staff are extremely helpful.

MA
Mo Adams 8 months ago on Google
( 1 out of 5 )

Attended her with a friend who has a non verbal autistic child who was visiting out of town. He left his son at home with my lad.
Fast forward 1 hour still waiting. …

LP
Little Puddle Duck 8 months ago on Google
( 2 out of 5 )

Whilst happy with the care received at the children’s A and E for my son as he was seen to in a relatively quick manner, I’m not happy about the fact that we came home with something extra. After the whole of the pandemic period, after …

CF
Claire Fenton 8 months ago on Google
( 1 out of 5 )

I hate that I have to write a review about a hospital that is clearly struggling. I am very proud of the NHS and it’s such a shame that they are so over worked and understaffed that it’s affects the patients. ALL THE STAFF at the hospital …

JG
Jamie Gabbutt 8 months ago on Google
( 1 out of 5 )

My wife went into the A+E dept and had to wait 11hrs to be seen by the doctor, we went in at 10pm and it just seemed that after triage the dept was used as a holding pen until the day shift came in. There was a minimal security presence …

GG
Gabija Guleviciute 8 months ago on Google
( 1 out of 5 )

Came here for my mum for 2days in a row now because shes having heart stroke symptoms and it’s getting worse doctors doing absolutely nothing about it. If it was their family memeber i wonder how tables would turn.. had to go to a pharmacy …

DD
Danielle Dickinson 8 months ago on Google
( 3 out of 5 )

Wait times shown kept changing dramatically and not right. Seen very quickly by triage but wait for doctor was around 3-4 hours. No obs done at all during visit which I thought would be standard. A very long wait just to get antibiotics. …

S
sHaiNa 8 months ago on Google
( 1 out of 5 )

Being an international student one of my friend got a deep cut as he fall off unfortunately and we needed to visit the doctor, it was bleeding heavily and so painful. We almost waited for 4-5hours waiting for our name to get announced. But …

MG
Martin Gardner 8 months ago on Google
( 1 out of 5 )

What a shocking A&E. came in by emergency ambulance as unable to breathe. Was treated by the crew then BRI A&E left us for over 7 hours without any further treatment. After 5 hours they decided flu was the culprit and moved us to a cubicle …

SK
Shakil khan 8 months ago on Google
( 1 out of 5 )

I visited A&E due to sever abdominal pain. Before that I had contacted my gp who advised me that they will do my blood tests and ultrasound but didn’t mention when. I was advised if the pain is unbearable go hospital. I went but no …

IS
Isha Sharma 8 months ago on Google
( 1 out of 5 )

I do not live in london and have never been here but just heard in the news and read some news articles about the wrongful passing away of a young 9-year old patient at your hospital due to his pneumonia. I am just shocked how your …

H
h_x._w 8 months ago on Google
( 1 out of 5 )

0 stars
The worst hospital ever
Horrible staff horrible nurses that love to backchat. The receptionist says it’s …

DC
Daniel Craven 8 months ago on Google
( 5 out of 5 )

Fantastic care from start to finish, had a minor trauma operation which got cancelled the first time, understandably the NHS is under a lot of pressure and traumas are unpredictable, rescheduled promptly the next day. Couldn’t have been in …

SS
Saidmari Shah 8 months ago on Google
( 1 out of 5 )

One of the worst hospitals i have visited in my life, the triage is so unprofessional and the waiting hours to see the doctor is 10 hours, no one .. literally no one checks on you in between. So unhygienic, i wouldn’t even wish on my worst …

TM
Tracey Mills 8 months ago on Google
( 5 out of 5 )

The staff on ward 14 were amazing especially Jane one of the senior staff members, Miss Young and mr Mr Malaja my plastic surgeons were amazing. I couldn’t have asked for better care. Thank you to everyone involved in my care x

SK
S K 8 months ago on Google
( 1 out of 5 )

Went in to A&E around midnight on Sat 04/03/23 as i was referred by 111 to go down within the hour. As i arrived at reception there was two receptions one being a poc, who was lovely and was dealing with another person at the time but then …

NK
Nabeela Khan 8 months ago on Google
( 1 out of 5 )

If there ever was a case of privatisation of the NHS, now is the time!
I had visited the A& E Department with my wife and referred through the hospital. At each juncture the time consumed, non needed intervention: all to prolong …

JA
Julie and Stuart Scott 8 months ago on Google
( 1 out of 5 )

My husband has been in BRI for nearly two weeks due to poor circulation in his toes which have now gone black he had 2 procedures scheduled on the same daday both were cancelled apart from that no one has done anything .both were

MI
Monica Iosif 8 months ago on Google
( 1 out of 5 )

I stay 7 h with pain stomac very bad pain thei give me paracetamol an codein fist step and after that i wait 5-6 h for check nobody comming was very very full on emergency , after 7 h i go home because i can stay to wait in hospital
And nobody doing nothig , very bad hospital

SW
Stephen Wood 8 months ago on Google
( 5 out of 5 )

My partner went for some tests very helpful and polite can’t fault them they are all over worked and under paid clapping to show our appreciation does not pay the bills

JS
Jackie Stemp 8 months ago on Google
( 1 out of 5 )

Was sent urgently by 111! Over 7 hours and still not seen. The reception staff were arrogant and rude. Constantly lied too so took myself home. I was sent originally as half my body was swollen, left eye badly swollen the pain in my head …

SG
Simon Gough 8 months ago on Google
( 5 out of 5 )

I was referred here to fix a fractured jawbone and everyone in radiology and ward 18 has been friendly, professional, efficient and helpful. I forgot to bring a towel and the staff brought me one. I had lots of questions that I muffled with my bust up jaw and they listened carefully and answered me. I have enjoyed my 3 nights here.

ED
Elizabeth Davison 8 months ago on Google
( 1 out of 5 )

Does anyone read these reviews? Ward 27. Appalling communication- different versions of the truth from 2 staff members within 30 minutes of each other. Patient admitted last Thursday, still not written up for regular medication. Fit for …

JH
Jonathan Higson 8 months ago on Google
( 5 out of 5 )

😎 A MASSIVE THANKYOU TO STAFF ON WARD 18 👍 AND THE TWO LOVELY LADIES IN ( MAX FAX DEPT ) WHO LOOKED AFTER ME AND DID A VERY PROFESSIONAL JOB REPAIRING MY EYE INJURY FROM A WORK ACCIDENT YESTERDAY 🙏😎👍 YOU WERE AWESOME 😎 THANKYOU AGAIN 🙏 …

SB
Shakeelah Bibi 8 months ago on Google
( 1 out of 5 )

The Asian security men are worth sacking, utterly disgraceful behaviour by shazad the man behind my complaint. He tried blocking me 3x from seeing my ill elderly father by lying he already has visitors when i was the only one who booked a …

J
Jaden 8 months ago on Google
( 1 out of 5 )

In A&E, Most of the time when I’ve been to the BRI, I have seen so many people that DO NOT need to be there!!! Families treating it like a fun day out! Seen kids that have been there – that supposedly where unwell or whatever but running …

SC
sarah coultous 8 months ago on Google
( 1 out of 5 )

Honestly I give in with Bradford Royal Infirmary The hostile way we were spoke to just arriving a little early to see my father in law om ward 4 was absolutely disgusting. A member of staff shouting down the ward at us. Before striking you need to teach you staff WARD 4 MANNERS and how to approach people in a proper manner.

AH
Abudi Haider 8 months ago on Google
( 1 out of 5 )

If I could give 0 stars I would. Worst hospital in the U.K. hands down. Went to A&E with chest pain and had to wait 5 hours to be seen and the nurses attitudes was disgusting. Please avoid this hospital and go to Leeds if you can. Much better there.

A
artiexr222 8 months ago on Google
( 5 out of 5 )

Well what can I say about Bradford Royal Infirmary when my wife,s life needed saving they were there and she received the best possible care.
The team on Ward 18 were the best anyone could hope to have looking after them …

ZM
Zoe Morley 8 months ago on Google
( 2 out of 5 )

When my daughter was in ther a nurse asked her wat her name was so she told her an because she didn’t believe her she left her an ignored her when she needed medical help!! It took the ambulance man to say to the nurse, No that is her name. Fuming isn’t half of way I felt….

BM
B M 8 months ago on Google
( 1 out of 5 )

Refered by 111. Stayed 10 hours just to measure the temperature and blood pressure.
Nobody called my name for these 10 hours. I’m pregnant and exhausted. Fed up …

L
lil0miss0saund 8 months ago on Google
( 1 out of 5 )

Couldnt give zero stars so had to give one.
Absolutly disgusting level of care at this hospital. Id like to say its just one department but been let down by every department ive ever had the bad luck to …

ZI
Zahra Iqbal 8 months ago on Google
( 1 out of 5 )

Have sat here for 5 hours, since 2am in morning. Still haven’t been seen, none of the vending machines work either. Have paid to buy a drink and the bottle got stuck. Tried buying a chocolate even that got stuck. I lost my money. I don’t …

ZH
Zaheer Hussain 8 months ago on Google
( 4 out of 5 )

The local Hospital has been good to all and me, recent visits have been quick through A&E and been lucky but the great staff is always polite and informative.

S
swickymindencov 8 months ago on Google
( 5 out of 5 )

Hats off once again to all the staff at the BRI who’ve been so kind and helpful since I got a detached retina a couple of weeks ago – from the first lady there I got on the phone, the registrar who diagnosed me the day after and then …

LF
Liliana F.I. 8 months ago on Google
( 1 out of 5 )

awful place. I arrived with my little son at 9pm and we waited until 3 am for the doctor to send us home, the next day we came back with the same symptoms as one day earlier, but we did not see the doctor. my son was so tired and in pain …

DO
Duke of Yorkshire 8 months ago on Google
( 5 out of 5 )

Five star treatment given to my elderly relative in A&E. Once on a ward, the excellent care continued. My relative loved the nurses and other staff, who were all caring and very professional. They have treated them with dignity and …

TJ
tanzeela javed 8 months ago on Google
( 5 out of 5 )

From the moment the paramedics arrived till we were admitted on ward via children’s a&e, the staff have been beyond amazing
I cannot express how relieved and grateful I am to every staff member who has …

LO
Liaison Officer 8 months ago on Google
( 5 out of 5 )

We attended the labour ward on the 16th of September for a C-section. We were second on the line on the day. The midwife Sonia Burton attended us when we came in. Sonia went above and beyond to make our short stay so much more relaxing. My …

OG
oli g 8 months ago on Google
( 1 out of 5 )

Literally no staff working here , don’t care about people, waiting time is ridiculous it doesn’t matter how bad you are feeling they will check your blood pressure and leave you to wait several hours before seeing you again

FJ
F J 8 months ago on Google
( 1 out of 5 )

The worse experience I have ever had where to begin… My 4 year son became unwell we took him to A&E with a temperature of 41.6.. We arrived in A&E at 7pm his assessment wasn’t done until 2am and we weren’t seen by a doctor until 6.30am …

AS
Ali Salhi 8 months ago on Google
( 1 out of 5 )

Emergency, never enough staff, why are we paying taxes, to close roads, pretend to fixed them, minimum waiting, 4 hours, it’s beyond a joke, shame on you , very sad , kids crying, NHS 0000000 , the workers not better, chat chats, none stop , SHAME.

MR
Martine Robinson 8 months ago on Google
( 5 out of 5 )

Was at a and e Saturday night and was very busy. Was seen quite quickly for assessment and bloods. Then waited 6 hours to get through to green zone cubicle. Once there was treated excellent and very thorough had ct scan immediately stroke …

IM
ibby m 8 months ago on Google
( 1 out of 5 )

Horrible experience come with my disabled sister she needed toilet no1 to help 1 nurse dealing with around 18 patients in ambulance area making a right pigs ear of everything? If you rely on the nhs you buggered all ends up

AL
Andrea Littledyke 8 months ago on Google
( 5 out of 5 )

2nd time in BRI in over 1 year, I was repatriated from Crete with a bad leg injury. Admitted to ward 28. Staff were excellent with their care and professionalism. Friendly, helpful and caring. After 3 hellish nights in a Crete Hospital BRI …

CI
chantelle ingles 8 months ago on Google
( 1 out of 5 )

I dislocated my knee. 10am in morning. Couldnt move. Mega pain. 1pm phoned an ambulance.. he said I’m non emergence. I waited until 9pm. Ridicules. At hospital. Was in emergence Aand E. I waited over 4 hours to get an ex ray. That. Was …

SP
Sumayya Patel 8 months ago on Google
( 5 out of 5 )

My mum was taken to the hospital and was seen to in A&E very quickly. She was admitted and started on treatment. Because of her health issues, disorientation and confusion, as well as needing someone to physically feed her, she required 24 …

DW
Danielle Ward 8 months ago on Google
( 1 out of 5 )

We visited paediatrics A&E for my little boy who came in with quite a bit of pain, they didn’t even check him over properly and was very lazy about it, to top it of the staff was so rude, the nurses went round offering biscuits and juice to …

RP
Rita Pickering 8 months ago on Google
( 5 out of 5 )

No words could express the heartfelt thanks we have for the care our elderly mother received from all the staff involved. From the ambulance teams, the A&E staff and finally ward 3. They took time to not only care for mum but for us her family too.

MK
Manjit Kaur 8 months ago on Google
( 4 out of 5 )

I was sent by my Dr as had chest pains and shortness of breath. I was first seen quickly then told to sit out side in waiting area after 21/2 hrs was taken in for tests but again told to sit outside after another 2 hrs i went to ask how …

H
H 8 months ago on Google
( 5 out of 5 )

There’s people all complaining here. Yet 90% of cases at bri daily are none emergency cases. And are all urgent care/chronic matters. Which all should be dealt by there GP…not the emergency department! …

AB
Assiya Batool 8 months ago on Google
( 5 out of 5 )

Beautiful hospital and good service good job every bodies. I like it . and very cleaned. And café area very beautiful amazing, I feels restaurant.

GR
G-STAR RAW 8 months ago on Google
( 5 out of 5 )

Staff were really nice and kind and friendly can not give them enough praise, thankyou

A
Adam 8 months ago on Google
( 1 out of 5 )

Absolutely atrocious place with horrible staff. My mum had chest and heart pain, and was advised to go this hospital (BRI) urgently by the GP. We were waiting 6 hours+ and my mum had blood tests done. The blood tests came back in good …

SW
Sarah Weiss 8 months ago on Google
( 1 out of 5 )

My 94 year old mother was admitted after having a stroke. They put her on a medication she told them she was allergic to and she got seriously ill. She repeatedly told them she was allergic but they continued the medication. It gave her …

MW
Michael Walsh 8 months ago on Google
( 4 out of 5 )

Excellent staff but so busy and confusing layout through new entrance

LG
Lis Gutman 8 months ago on Google
( 1 out of 5 )

Wish I could give 0 stars for the negligence I experienced at BRI. Went to BRI A&E with chest pain and heart palpitations at 9.30am had an ECG done and was sent up to same day emergency care where I spent the whole day untill 8 at night …

GP
Gaz Peel 8 months ago on Google
( 1 out of 5 )

Rang me at 10:30 and told me to come in for 11 for surgery , I lived in Halifax which would take over 30 minutes. …

BM
Bradley Morby 8 months ago on Google
( 1 out of 5 )

Took my mother to A&E from 12 midnight waited till 9 am no doctor seen her, unfortunately had leave as she was super tired of long waiting. The nurse took her Covid test then waiting for doctor was a nightmare. She needed to see someone so …

MB
Md. Badrul Alam 8 months ago on Google
( 3 out of 5 )

Overall service OK. Although they receive poor funds.

HA
H A 8 months ago on Google
( 1 out of 5 )

I would give 0 stars if possible. Absolutely ridiculous wait times at A&E 8+ hours!!. Requested pain relief however this was not even provided. No quality of care whatsoever, the staff are negligent and there is no organisation! There was only one doctor on shift which was ridiculous.

SQ
Sara Qaiser 8 months ago on Google
( 1 out of 5 )

The waiting time is over 9 hours for A&E which is ridiculous, receptionists are a bunch of clowns who only tell you there’s no time scale or limit of when someone would see you. When you get called in the doctor’s spend 5 minutes on you so …

PC
Primrose Cassy 8 months ago on Google
( 5 out of 5 )

This is the best hospital by far in my experience, I had a server preeclampsia and as soon as I arrived in hospital I was attended urgently with so much care, doctors and nurses were very caring and polite. I gave birth to a healthy baby …

M1
Me 1 8 months ago on Google
( 1 out of 5 )

Arrived at 4.15 it’s now 5.45 and still have not been assessed. No organisation at all. At least 20 people sat around not being processed. All you see is the staff stood about chating and not doing much else tbh. Clap for the NHS I wouldn’t waste my energy. Edit: 11 pm and now they can be bothered to finally assess my injury.

J
Jodie 8 months ago on Google
( 1 out of 5 )

The most disgraceful place ever .. my husband suffering from severe chest pains got taken via ambulance only to be dropped off in the waiting room and waited several hours to be seen .. how disgusting Is that .. I get there is a demand but making someone wait whilst they are in tremendous pain is not.. worst hospital ever

SS
Sarah Smith 8 months ago on Google
( 1 out of 5 )

Absolutely the worst hospital anybody can go to. If you don’t want your loved ones to live then I suggest you admit them in BRADFORD ROYAL INFIRMARY. No duty of care patients are left with no treatment until it’s too late then it’s ICU and …

B
Barristers 8 months ago on Google
( 2 out of 5 )

I think the staff need a test for amnesia or something. It took 9H for my Grandma with pneumonia to be seen. She was rushed to the hospital and didn’t have time to pick up her medication. When she got to the hospital, she informed the staff …

AK
Adam K 8 months ago on Google
( 1 out of 5 )

Had to visit A&E, I was only properly seen 11 hours later, worst night of my life.

PM
pav mo 8 months ago on Google
( 1 out of 5 )

If I could leave -0 stars I would, absolutely disgusted with the treatment of my mum. In my eyes sent home to die because of no bed space when her heart rate was high above and irregular. Within in hours of being back we had to call the …

J
John 8 months ago on Google
( 5 out of 5 )

I am grateful to have FREE medical treatment on the NHS. Following my visit to the A&E dept. I was admitted to Bradford hospital with a severe infection and was treated immediately. The staff are brilliant and attentive. I witnessed first …

E
Emil 8 months ago on Google
( 1 out of 5 )

The worse hospital in UK. The doctors are ok, but the nurses are so bad and some of the nurses can’t speak English properly. The staff are very disrespectful and don’t care about the patients care. Try to call 7 times today and no one …

RS
RMG Studios 8 months ago on Google
( 1 out of 5 )

Worst hospital in the UK, staff are very disrespectful and don’t care about patients care. They think all patients come to just waste time. Especially the head surgeon are just to stuck up and they say to you where you pain is in your body …

SD
Simona Demeterova 8 months ago on Google
( 1 out of 5 )

Horrible can’t be worse then this hospital 😪 so sad they don’t even know how to talk to people …

CW
Chris Waterworth 8 months ago on Google
( 4 out of 5 )

I cannot fault the treatment and car I have and am receiving.my question my hubby can come for an hour a day visiting after travelling for 45 mins. With a mask on. When there visitors coming to the ward no masks visiting after hours and …

AS
Adrian Szachniewicz 8 months ago on Google
( 1 out of 5 )

Worst place i seen they have more doctors that walk about having a lought on ther phone they acuall staff

JK
Joanna Kosk 8 months ago on Google
( 2 out of 5 )

I called 111 and 999 with really bad chest pain and problems with breathing. Ambulans came after 2 hours … was taken to hospital for additional blood tests etc ..4h gone and still waiting to see the doctor … and they tell u that chest pains are really dangerous..

AL
Andy Lee 8 months ago on Google
( 4 out of 5 )

Good staff. Terrible parking

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