Pontefract Hospital average reviews all over the web

3.8
Total Reviews 80

Average reviews from all platforms

Average Rating 3.8

Average reviews from all platforms

  • 5.0
    48
  • 4.0
    10
  • 3.0
    2
  • 2.0
    0
  • 1.0
    20
Pontefract Hospital reviews breakdown:
Google
3.8
80

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80 Pontefract Hospital reviews on Google

AJ
Anne Jackson 8 months ago on Google
( 5 out of 5 )

My mother in law attended for an investigation in the scoping department. A fabulous team of professional, caring and supportive staff 👏 ❤️. They made her feel at ease immediately and the procedure was carried out to a positive ending. …

RL
richard leaning 8 months ago on Google
( 5 out of 5 )

Came in for hip replacement surgery on elective orthopaedic suite was made welcome and put at ease straight away the nurses are fantastic with compassion and care i was looked after extremely well i have a great deal of respect for the nurses and all staff

WB
wendy bramald 8 months ago on Google
( 5 out of 5 )

I was a day patient having ankle surgery on the elective orthopedic ward yesterday 4th Sept, the staff were second to none from the amazing nursing care I received… to the anesthetist who looked after me all the way through the procedure …

JW
June West 8 months ago on Google
( 5 out of 5 )

I had a hip replacement in pontefract hospital. The care I received was second to none. Thank you to everyone involved.

CW
Craig Woffinden 8 months ago on Google
( 1 out of 5 )

Appreciate rubbish hospital.
My wife went from a baby scan even though I had my face covering exemption round my neck I was asked to show a letter fromthe doctor to prove it, considering no …

NL
Natashia Lee 8 months ago on Google
( 1 out of 5 )

If I could give it 0 stars I would. The receptionist clearly doesn’t know what the hospital is and is not capable of, having made me wait an hour to see a doctor for a prescription (out of hours) only to be told they do not issue …

AO
Alexandra Osman 8 months ago on Google
( 1 out of 5 )

Doesn’t even deserve one star, waited 4 hours for my child to be sent. I would be understanding if the hospital was busy but there were only 3 families waiting when I arrived and when I went to ask staff they were sitting around chatting. …

NH
Nassty Horse 8 months ago on Google
( 5 out of 5 )

I had an operation at Pontefract Hospital yesterday (Sunday), my first visit here, and the experience was as good as it could be, absolutely first class. My respect for NHS staff is already at a high level, and the staff here were so …

LL
Lavender Lady 8 months ago on Google
( 4 out of 5 )

Limited disability parking.
Good cafe inside on ground floor

RC
Richard Crowther 8 months ago on Google
( 5 out of 5 )

I went for a procedure that I was not looking forward to.
The staff from the receptionist throughout were professional, friendly and most of all, put me at ease. …

GB
Gwyneth Brown 8 months ago on Google
( 5 out of 5 )

I have been so impressed by the surgical and nursing care throughout a five night stay. The physio and OT staff were also excellent. The whole team worked together as a cohesive unit. I couldn’t have had better care if I had used the services of the royal household.

RF
Romeo Fusion 8 months ago on Google
( 1 out of 5 )

Omg Wonderful hospital in the world all nurses and doctors are tired already before start.
Actually if you come to visit PLEASE BRING YOUR BED AND PILLOW you sleep free.
This hospital best i ever seen it

DW
Derek Williams 8 months ago on Google
( 5 out of 5 )

My wife recently had an operation and was located in Effective Orthopaedic Suite her treatment was first class in every area. Wonderful caring staff who made her stay as comfortable as possible. One hears so many adverse remarks re the NHS …

QH
Quintus Hazard 8 months ago on Google
( 5 out of 5 )

I haven’t had to come here for much else other than a pre-op assessment before my tooth removal, and from what I can tell the staff are very helpful and friendly. My grandma has had to come here for chemotherapy in 2013 and she has had no complaints about it, so I’m rating it five stars.

JB
Jenifer Barns 8 months ago on Google
( 5 out of 5 )

I visit here regularly from York as this is the only hospital that does my injections they staff are very friendly and helpful, the staff can’t be more helpful and if I do have to wait, I’m just very grateful for my treatment , I don’t …

J6
Joll 66 8 months ago on Google
( 5 out of 5 )

A clean and safe environment in which to attend your hospital appointments. Never had any problems of any kind when visiting to access the various public services on offer.

MC
Mark CB 8 months ago on Google
( 4 out of 5 )

Easy to find, staff are helpful.
Parking a little expensive!
Quick and easy to check in, wait your turn on the lcd screens and then this …

GH
Gary Horne 8 months ago on Google
( 5 out of 5 )

No words to describe this place other than amazing. If hospitals could be a nice place to be then this is it. …

WS
Warren-Lee Sheehan 8 months ago on Google
( 1 out of 5 )

i walked in at 9PM, with excrutiating pain in my right foot. (to the point i wanted to pass out) i got seen by a nurse quickly, i explained my issue, she told me i have to wait, which is fine, 6 hours Later ! i get seen by a doctor to be …

PD
pam durham 8 months ago on Google
( 5 out of 5 )

I was referred to the urology unit for tests and was obviously nervous. The care I received from the lovely nurses and registrar was second to none. I had all my tests, scan and scoping done within the day and got my results at the end of …

JH
Jade Hopkins 8 months ago on Google
( 5 out of 5 )

Had an operation here, all the staff in the elective orthopedic suite are amazing! From the domestics, health care assistants, nurses, doctors and surgeon’s i cant thank you enough. You made my short stay very comfortable, everyone was so polite and you were there everytime I needed you. Thankyou all!

GR
Gloria Riding 8 months ago on Google
( 5 out of 5 )

Had a partial knee replacement on 23rd June and I cannot praise enough ALL the staff working on the Elective Orthopaedic suite. Nothing was too much trouble and the care I received was fantastic. Many thanks to you all.

AM
Anthony McCabe 8 months ago on Google
( 5 out of 5 )

My head was conveyed into a giant polo mint, in other words I had a CT scan on my head. All in all it was a very good experience & I have no complaints at all. Was treated very well.

AS
Allison Stogden 8 months ago on Google
( 3 out of 5 )

Very inaccessible if you have to alight the bus on Southgate. The gate and entrance is locked still and the only access is going down a very very steep hill about 450-500yds. It doesn’t have any hand rail, with no resting place. Return …

KM
kathryn middleton 8 months ago on Google
( 5 out of 5 )

Attended the scope unit 14/9/17 for a colonoscopy. The staff were amazing. Everything went smoothly and efficiently. The staff in black uniforms were very professional and in total control. It was a very comfortable experience. Thank you.

TC
Tom Cookson 8 months ago on Google
( 1 out of 5 )

Went in with severe pain in my right leg to the point it couldn’t move to be greeted by a receptionist whom was more occupied cleaning her desk, to be later called into a room by a nurse who had no interest in my problem, only wanting to …

EF
Elizabeth Firth 8 months ago on Google
( 5 out of 5 )

I was nervous and afraid to go for a cataract operation and I need to of been I was put at ease by the wonderful caring nuses and received wonderful aftercare I would recommend here everytime

RI
Richard Illingworth 8 months ago on Google
( 5 out of 5 )

Visited Pontefract hospital today for a colonoscopy and polyp removal. Although not a pleasureable experience, the nursing staff did their best to make it as relaxing as possible. Excellent staff throughout the whole procedure made it an …

GS
Gill Simpson 8 months ago on Google
( 5 out of 5 )

I visited A & E last night, 2nd September, with a suspected broken ankle. I was seen by a lovely chap called Dan, who was kind, efficient and caring. I was treated, x-rayed and sent home in less than an hour. My ankle was not broken, …

PC
Paul Cottam 8 months ago on Google
( 5 out of 5 )

Don’t go that often thank goodness but seems to very well set up. And people seem friendly enough waiting times seem to be the norm for these places but I suppose that’s the way it is. I don’t think I would recommend going there because I wouldn’t recommend a hospital visit for anyone. But as far as hospitals go in not bad.

CR
Clifford Robertson 8 months ago on Google
( 5 out of 5 )

Great staff have helped me my wife and children over the years. Sometimes waits can be long but the staff are helpful and friendly and want to help you the best they can. Parking is good and fair prices. If you need the hospital it’s a good one.

NS
Nadeem Sultan 8 months ago on Google
( 1 out of 5 )

Very slow service. Came to the hospital with my dad for a eye examination. Normal treatment time in the mid Yorkshire nhs Trust is 40 min to 1 hour, we’ve been here 3 hours. Very Slow.

KN
Keith Nicholson 8 months ago on Google
( 5 out of 5 )

Sent by My GP for a chest Xray. I walked through the door and never got time to sit down. The staff were polite and efficient and I was in and out in minutes…so quick in fact I got back to my car within the free parking period….amazing !

J
Janie 8 months ago on Google
( 4 out of 5 )

I can’t praise my visit enough. I was in very quickly and seen to quickly. I was reassured as I wasn’t calm!. EVERYTIME I’ve been it’s been the same. Pleasant staff also. I’m taking a star away due to this morning. A friend of mine was due …

PS
Poppy Smith 8 months ago on Google
( 4 out of 5 )

I come to a clinic here and 1st time I drove myself I used the car’s built in sat nav but I recommend your better off using google as my sat nav got confused and took me to other places in or around the hospital rather than where I wanted. …

DP
Daniel PJ 8 months ago on Google
( 5 out of 5 )

Very nice and polite personel. My visit went smooth and everything had been done on time. Looked like they try to make my time over there so easy as possible. Thank You.

WB
Wayne Baptiste 8 months ago on Google
( 5 out of 5 )

A big thankyou to the Doctor who saw me on Wednesday I never did catch his name but he does Photography part time…he was an absolute star made me feel so relaxed and if every Dr was like this bloke the world would be a better place, great service and great hospital.

SW
Sarah Wileman-Ashby 8 months ago on Google
( 1 out of 5 )

After waiting 3 mins waiting for them to pick up I was hung up on. I phoned back and spent 9 mins on the phone sorting an appointment and have been charged £6 for the call. How can a hospital charge 50p per minute for phone calls? I was on hold for over half of it!

DM
David Merriman 8 months ago on Google
( 5 out of 5 )

Absolutely wonderful staff and care. Nothing is too much trouble and the staff make sure you are as relaxed as possible.

SC
Susan Campbell 8 months ago on Google
( 5 out of 5 )

Had an appointment at 5.45pm for a chest x ray . The hospital was very quiet at this time however the staff I had contact with were extremely helpful and efficient , keeping me updated at all times .

LK
Lesley Kitchingman 8 months ago on Google
( 5 out of 5 )

I had a small knee operation under general anaesthetic on the 11th June, I would like to say a BIG thank you to all he staff , they made me feel reassured and relaxed and showed they cared.

ST
Steve Todd 8 months ago on Google
( 1 out of 5 )

Very rude staff in blood department. Literally barked at at the desk. No greeting save “take your coat off”, no talking while taking blood, then didn’t sign the form so have to have blood taken again (not at Pontefract under any …

MJ
Michael James 8 months ago on Google
( 5 out of 5 )

I went into hospital for miner day surgery. I was treated with the best possible care from doctors and nurses
Young lady who was serving coffee was so pleasant food was excellent many thanks to every one

D
Deedee 8 months ago on Google
( 5 out of 5 )

Pontefract Hospital is so so, I’ve found Pindersfield much better on all fronts. But the Day Surgery Assessment Dept was very good, I am still worried as I am on blood thinners due to P. E.S I suffered some 20 months ago. I was told I …

LD
Lesley Dye 8 months ago on Google
( 3 out of 5 )

Arrived at 10.30pm what they don’t tell you but I will tell you what I was told by doctor was app booked through 111 then children then other patients are done in that order but no one tells you this until you get cross I don’t think they …

JJ
Jan Jennings 8 months ago on Google
( 5 out of 5 )

Fantastic service. Arrived at 11:30 had x-ray and arm in a cast and left by 1:00. Lovely friendly and helpful staff….. Xxx

JO
Jeff Oneil 8 months ago on Google
( 5 out of 5 )

The doctor on night shift on 01/11/2019 saved my life by making the instant decision to send me to pinderfields acute admissions unit(gate 12)he is the reason I am able to leave this review this morning.

CB
Cliff Baker 8 months ago on Google
( 4 out of 5 )

Visited Urgent Treatment Centre ( a mini A & E dept.). Seen by doctor within two hours.

SS
shane sutton 8 months ago on Google
( 1 out of 5 )

The receptionist that was on duty at 7pm on 23/10/21 was rude to me and my partner and is ignorant to mental health also refused to treat my partner as its not her problem her words not mine she has ginger hair glasses quite old and refused to give me her name

AB
Andrew Broadhurst 8 months ago on Google
( 5 out of 5 )

Easy follow plan of the departments
Staff very helpful
Nice cafe if you fancy a brew snack or meal
But card only

MT
Mark Tyreman 8 months ago on Google
( 1 out of 5 )

Well what can I say is my dad went and had a scan for dvt they said he had no dvt then dad was still in pain pinderfilds hospital picked up on dad’s bakers cyst Wich we haven’t herd about bakers cyst before pontfract hospital as alot to …

JD
Jacquelie Darley 8 months ago on Google
( 5 out of 5 )

Great parking, fabulous staff.
No faults, great treatment

MB
Mr Bear 8 months ago on Google
( 4 out of 5 )

New build hospital but NO wards just a appointment building and a small A&E. But we’ll supplied shop and cafe downstairs, friendly NHS staff, clean

DJ
David Johnson 8 months ago on Google
( 4 out of 5 )

Helpful staff. But have too many people in clinics at the same time . .had to wait 3 hours to see a doctor.

BP
Ben Porter 8 months ago on Google
( 1 out of 5 )

Shame i couldn’t give 0 stars. Receptionist on at 24.05.22. Rude and unhelpful.

SA
Susan Adams 8 months ago on Google
( 4 out of 5 )

Lovely clean quiet Hospital, all the Doctor’s, Nurse’s and Staff are very polite and helpful.

I
InsanityGaming 8 months ago on Google
( 1 out of 5 )

Waiting time is F#%%ing terrible hours not coming back here again I’ll take my chances with pinderfields

PD
Peter Dykwer 8 months ago on Google
( 5 out of 5 )

Recently had a hip replacement. Great hospital with wonderful staff and facilities. Food very good as well.

AC
Angela Clayton 8 months ago on Google
( 4 out of 5 )

Went to help husband at pre op assessment was dealt with efficiently and staff were nice .

NB
Nathalie Boynton 8 months ago on Google
( 5 out of 5 )

Always polite staff. Nice hospital. Difficult to get a Disabled parking spot.

AB
Alan Bellwood 8 months ago on Google
( 1 out of 5 )

Docters super rude had a kid in pain for until midnight in hospital had surgery next day got some rude stuff again then at midnight I haved to leave

DI
Digging In The Dirt Metal detecting 8 months ago on Google
( 1 out of 5 )

Very poor care partner moved beds and ward several times in first few hours . Staff rude . Managment fobbed us off with admissions too many . No excuse for poor treatment .

CR
Christine Redfern 8 months ago on Google
( 5 out of 5 )

It’s a wonderful place for patients…the staff work very hard and are caring and efficient.PGI NHS STAFF you are all WONDERFUL😊😊😊😊😊😊😊😊 …

LT
Lucas Taylor 8 months ago on Google
( 5 out of 5 )

Nice hospital with café and shops. Quick waiting times and helpful staff

TS
Tina Sladen 8 months ago on Google
( 1 out of 5 )

Absolutely shocking the majority of the staff. The odd person nice but the rest absolutely awful.

JC
Johnpaul Ciesinski 8 months ago on Google
( 1 out of 5 )

Poor hospital, poor facilities and staff members with poor attitudes and behavior.

ND
Nigel Dixon 8 months ago on Google
( 5 out of 5 )

An extremely good hospital. The staff go out of their way to help, and answer every question you might ask.

TC
Tomas Clayton 8 months ago on Google
( 5 out of 5 )

Friendly helpful staff, very patient and reassuring. Good hospital in my experience.

MK
muavia khan 8 months ago on Google
( 1 out of 5 )

ABSOLUTELY RIDICULOUS.

MY 8 MONTHS PREGNANT WIFE HAD AN APPOINTMENT FOR WHICH SHE WAS TOLD TO WAIT IN …

KC
Ken Clarkson 8 months ago on Google
( 5 out of 5 )

Very good Hospital

BC
Bethan Carter 8 months ago on Google
( 1 out of 5 )

Extremely lengthy wait (3+hours and still waiting) less than 4 people in waiting room and no one has gone through in the past 2 hours.No A&E Dept so no emergencies..

WD
Wendy Douglas 8 months ago on Google
( 5 out of 5 )

Lovely staff .my appointment was brilliant and quick .

JT
J T 8 months ago on Google
( 5 out of 5 )

Found caring, professional staff in a clean hospital when I attended the Endoscopy unit earlier this month.

L2
Lyndaloojm 24 8 months ago on Google
( 1 out of 5 )

unorganised and a waste of time.
we were waiting 2 hrs to be told they couldn’t do a simple blood test

DB
David Brown 8 months ago on Google
( 4 out of 5 )

Not as good as it used to be years ago … It’s modern but they can only have limited services.

SK
steve kay 8 months ago on Google
( 5 out of 5 )

Very good local hospital but terribly understaffed

TD
Tracy Dockerty 8 months ago on Google
( 5 out of 5 )

Very nice an polite people. They are always there to help.😁. …

HE
Hilary Elphinstone 8 months ago on Google
( 5 out of 5 )

I attend for physiotherapy and find thea staff both friendly helpful and very professional

SR
Sue Rushton 8 months ago on Google
( 5 out of 5 )

A good clean hospital. Friendly nurses, doctors and staff.

JG
james gibson 8 months ago on Google
( 5 out of 5 )

Usually get seen to fast and staff are friendly and attentive

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