Cannock Chase District Council reviews

Attended the Proclamation of Charles III. The backdrop was the main entrance which needed a good clean. Blue tac or sellotape on the windows not the best. The service itself was preformed well by the Chair.

Totally incompetent, they don’t answer there phones or emails, you set up a direct debit to make council tax payments, but they don’t take them, then they send you threatening letters, gotta be the worse council in the country, totally useless.

Personally I think the manor of the staff is discusting. I was interupted numerous times whilst trying to explain the situation on the phone to a female advisor. I was miss informed about my home move that caused the monthly direct debit to …

Filled my blue bag full of cardboard, and put one tiny piece in my blue bin. The bin men refused to take my blue bin!!!!
So Cannock Council guess what I had to do, that’s right empty my blue bin that …

Have called several times without a response about the £150 rebate that should of been paid in April. Quick enough to want council tax from ourselves, very dissapointing.

I rang the Council last Thursday as our blue bin lid had been broken. The lady who answered was very helpful took details and said it would be replaced in the next 5 days. During Friday it was replaced and is now mended. I just wanted to say thank you at such prompt action and attention.

Whoever the woman on the phone is today has absolutely appalling customer service skills. Not only did she ignore my questions she then hung up without so much as a thank you goodbye. She was so incredibly rude hostile and unhelpful. It’s clear to see why their ratings are appalling.

After having an extremely tough two years where I’ve lost family members, almost lost my husband to covid 19 and almost dying myself, losing our jobs and having to survive on very little income, i made contact with the council to keep them …

Hi. I have been trying to get my £150 from Cannock council should have been paid in April. Just received it on the 15th July after numerous calls.

Though some say Cannock Council staff are bad they are so much better than Stafford Council staff . I cant think of a more uneducated, slow performing and bone idle staff like the Stafford Council . They’re a disgrace towards mòst people. Of the councils I’ve known, none has been as bad as Stafford. Useless.

If I could give zero stars I would. Please be warned – in my experience this council is inept when it comes to proper and reasonable communication with its citizens. I can only assume they think the worst in everyone and so if you miss a …

Called them today when the bin men refused to take our bin. They said we would have to leave it full until they can send an inspector round. What do we pay our rates for? Still not seen anyone.

The walk-through Covid 19 test centre. Attended today for test and had trouble free fast in and out. Great thanks to all working there 👍 …

The number is a joke it keeps you on telling you things for five minutes and then hangs up on you

OOmg cannock chase council you pass thing on to detrecovery noing thay charge 200 ➕ for a small det plus addmin charges you should be ashamed taking of the poor shame on you

Automated line limited options no advisors during day? What am i paying for..

Website not fit for purpose

It was shut but the letter box worked

Small but friendly staff.

Fast and professional service.