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Write a ReviewArriva and Bedfordshire council have failed to provide a mid to high quality service. …
I have repeatedly reported overgrown bushes and trees to the pathways all along Toddington Rd, Harlington, Dunstable, LU5 6LA which is forcing people to walk into the road way which is very dangerous as the road is narrow with fast moving traffic with blind bends. PLEASE CUT THESE SHRUBS AND TREES BACK
We had a brilliant experience with our covid vaccination here. You arrive at your allotted time and they have an organised system to seat you on order of arrival before being called up for your vaccine. The ladies were so nice and it had a …
After deciding to go to the “drop-in” session, the marshal directing the car park forced his own agenda on me, to the point where he stood in my way of getting into the centre, asking me to repeat myself on several occasions to what he’d …
Went for covid vaccine, not prioritising people with appointments and then just randomly calling people out of the seats no order to when they were seated or anything, someone arrived after my husband and left within 15 mins he had to wait …
Highly unimpressed by the fact that central Bedfordshire Council sent out a letter about a noise complaint to my neighbour in error, due to staff incompetence and are refusing point Blank to send an apology letter. …
No green space is safe from being turned into houses. They’re going up everywhere. Do planning applications just get automatically approved? Is the planning department like the Bruce Almighty “yes to all” scene?
Going out this morning to find that the refuse collection lorry had smashed into our terracotta pot destroying it. It has, had, our christmas lights wrapped around a tree. Tried to contact the council and no one answered. Appalling service. Now I have to buy another pot which will no doubt be destroyed sometime soon in the near future.
I’ve just sent an email asking why I did not receive my housing benefit. Had a generated email back saying they will respond within 5 working days. Totally useless. Now I will have to ring and probably spend ages on the phone.
Alot of angry people are leaving negative reviews for the council and I don’t understand why, I’ve found the people I’ve had to contact here to be very pleasant and they seemed to try there best to sort out any issues. Most the services …
After being put on hold for at least 20 minutes, every option requested came back to the same question over and over again.
The last lady said that she would stay on the line until I got an answer, 6 …
No customer service area anymore which I don’t quite get. Also they seem to have a grudge against Arlesey and have totally destroyed our village.
I wonder how much this amazing building cost ?? … When you don’t even accommodate a customer service area ?? … Rather people are being sent to shefford library ??? Where there is an insufficient waiting system,, absolutely NO privacy …
Parking is vey busy but the staff are happy to help and I was seen to vet quickly in the busy lead up to an election deadline.
For the past 3 days I’ve been trying to reach the council , first day I requested call back , they actually gave me a missed call just before closing,which I find quite funny I called straight back the council was closed . The past2 days been on hold for at least 70 mins . Ridiculous
Didn’t even get to talk to anyone as phone line keeps cutting me off !
Kept wait a very long time between customers and lady were talking about there own problems in life not work related
Have closed the customer service, you have to go to shefford library where there is no privacy,
Easy parking. Clear advice