Chesterfield Royal Hospital reviews

My 96yr old mum attended A and E today following a fall at home. It was wonderful to witness such a respectful service where all the staff especially the doctor took the time and effort to effectively communicate with her both to inform his …

Had to visit A&E twice recently, once with my son and a few days ago for myself. On both occasions I expected to be waiting hours, but the longest wait was just 20 minutes. I was seen by an A&E Nurse Practitioner and referred to a ward in …

Grandad taken to A&E with a suspected heart attack. He was there for around 13 hours and never once saw a doctor. The nurses were good and obviously trying their best, but we were told it would be another 5 hours before the doctor would see …

I live in West Yorkshire. My sister in law was admitted to Chesterfield Royal with untreatable health issues. We were at her bedside for a number of long days until she eventually passed away. The nurses and ward staff were absolutely …

My girlfriend gave birth to our first child on Tuesday (c-section) and the staff were excellent also the surgeon Roberto was amazing and helped massively to calm the nerves and worries that we both had. In the end everything was fine. Absolute god send!

Wonderful A&E and nightingale ward experience for my son. Dedicated, warm, empathetic and efficient. Wonderful. Bless you all. Power to the NHS…backbone of the UK.

Fantastic hospital, clean, modern staff are all courteous, polite, friendly and caring. I gave birth to my Son here in December. We were both really well looked after. The wards are small, clean, modern and the amentities are lovely as far …

The care I received in A and E when presenting with a cardiac episode was outstanding from start to finish. Sympathetic, quick caring and professional. Their patience, understanding and thoroughness were remarkable given the pressure we all …

Had a kidney stone. Called 111 they wanted to send me to northern general. This hospital os easiest to get to. Got there straight to reception. Then through to triage then to bays. To me people use this as an a and e not like others that use other hospitals like gp services.

Absolutely rubbsih ENT dept, they dont follow up, dont keep you informed of any progress and send out appointments with reason. Try and get to know anything and no one answers the phone including secretary’s. I dare you to ring them and you …

Dealt with Dr Shil Patel in The Den. From start to finish he was excellent, a credit to the NHS, both friendly and professional. We’d had a rough 24 hours and it was great to talk to somebody like him. …

chesterfield royal gone down hill in emergency dept.

my sister waiting 3 hour for ant sickness and pain medication
the level of care in that dept. is a shambles nurse really uncared to patient

A massive thank you to Christie at the Audiology Department at Calow. Really efficient, very clear in explaining test results and how to use hearing aids. In and out in 45 minutes with hearing aids and a pack of really useful information. Amazing – than you 🙂

Absolutely disgusting when trying to park….had to drop my husband off instead (for his appointment)
…the car parks which we where allocated, couldn’t accommodate us!!!!! Most of …

Went to eye centre in Royal hospital, doctor who named as Sanjay choudary was so rude & while he testing the eyes light rays from the machine was too much, told him I couldn’t tolerate he replied you should and he can’t go further down, tried same with vision express Tesco was not bad as like this.

Careless unprofessional nurses 1 nurse Banged into my dislocated And broken ankle By that put my operation back cos of swelling Bein in pain the whole week Buzzing for pain relief. Quality of care gone down hill

Parking is always a major job so leave plenty of time for that and time to get to the department you are attending. Always helpful on main desk

A&E department and Nightingale Ward are second to none. Wonderful staff, working horrendously long hours, go above and beyond to provide a calm, peaceful atmosphere

I’ve had a long up and down relationship with the Royal since April 1st 2000. I have to say, despite this and the many many surgeries I’ve had there, I still feel that I can say ALL the staff are absolutely fantastic. Professional, caring, …

Awful experience thanks to Ms A Miller from the Speech department. Tried to ruin my day and others, by being extremely rude & difficult! The caretaker was more professional and more considerate than Ms Miller! I have waited months for my …

I don’t use a&e very often. The last time I went was 2018. I understand the concept of accident and emergency only. I was made to feel very upset when getting checked in. After being referred by my GP the same day to go up. I was in a lot …

The condescending and clock-watching attitude of some of the Doctors and staff is astonishing, it’s like stepping back in time 40 years. Go to any hospital in Sheffield instead if you can

I have had excellent care whilst going to the hospital. From the ambulance staff, A&E staff to the staff on the wards. A special thank you to Mari and Niska who wizid me to Ridgeway ward from EMD. All the staff were polite, professional and most of all filled with human kindness.

Rude reseptionist at the A&E department, told my and partner one of us had to leave because of COVID restrictions, we was with our six year old daughter, who is extremely axtious about coming to hospital, yet there were others sat in threes …

OMG!!!!!! SO IN MARCH 2021 I WAS IN HOSPITAL AND HAD A COVID TEST BEFORE BEEN MOVED TO A COVID FREE WARD . MY TEST RESULTS CAME BACK clear apparently so I WAS MOVED IN A WARD WITH SOME OTHER LADIES THAT MUST HAVE BEEN about 90 . 8 months …

(Disastrous) I can’t get any medical help at all. Oop’s They did it again Yesterday Oct 15 in server pain from head to toe very unstable on my feet had my bloods taken. something was wrong with one of my blood tests so the took some more. …

Recently moved to Chesterfield from Hertfordshire and unfortunately had to be admitted via Ambulance.
I was seen, assessed, had an Mri scan and was taken to Elizabeth ward within 2 …

If only the Hospital bit was as clean, efficient, well funded and staffed like the Cafe bits are! …

5pm Wednesday 18th of January.

No problem parking. …

I was admitted to ridgeway ward, last week I have copd the staff and doctors was so kind and I felt really looked after, thank you for all the support

Scarsdale ward- They don’t listen to your birth plan and they don’t let you try for a VBAC without continuous monitoring and they starve you during labour which goes against NICE guidelines.

Had a small operation the staff are some on the best people you would ever wish to meet they are so friendly and caring..and yes they should be paid more

Yesterday I had to go to Chesterfield Hospital as I had food poisoning and had become dehydrated. My heart rate had gone up to around 140. I was placed in Resuscitation Unit in Emergency Department. Katie and Dileep looked after me and monitored me all afternoon. Treatment from the two of them was great. Thank you

Despite how good the majority of the hospital is, the Pharmacy is rude, inconsiderate and outright lies. …

I applied for a admin position at a gp surgery in Heanor. The salary was quite high. NUH voted to go on strike at QMC some of that salary could have been put to nurses pay

Great experience starting from the huge parking and fancy reception with helpful staff
Great services and amenities …

Lack of communication is the only issue. Rest is really good. Can’t wait for the new building. Hope it goes well

Pleasant staff sausage wasn’t cooked though our dog didn’t mind bacon was hard other than that it was good at a reasonable price

Nightingale ward were amazing, on three separate occasions over the last 10 years, even through covid they have never failed to be kind, professional and supportive

Words fail me on how good this hospital is. Yes this is me, who can vaguely remember asking the ambulance crew to take me to a Sheffield hospital, because I did my training there sixty years ago . Fortunately they ignored me I cannot fault …

I am proud to say that I work here.

Came on Tuesday struggling to swallow anything,, ER was full to capacity but i was treated with care and respect from each and every member of staff i encountered . I could hardly talk and walk ant i was helped straight away. 3 nights on …

Excellent service from all members of the teams in A&E and the EMU. Many thanks..

I can only comment on how rude the front counter / phone staff are…and they are very rude. Calling someone “Darling” doesn’t make rudeness OK! …

Shocking the parking is a joke , it’s a good job my wife was with to drop me off or else I would have missed my appointment. !

Don’t bother, tell you one thing then disappear to never be seen again, another member of staff comes along tells you another story and off they go to never be seen again, honestly don’t waste your time go elsewhere, we wish we did.

The NHS staff, from the 999 call handler to the staff at A&E and all the Drs and nurses are amazing . Calow hospital has done so much for my family over the years . #saveournhs #solidaritywithnhsstaff

A Big thank you to all the staff nurses and doctor’s on Jan 4th morning. You would have thought you were private by the detail and attention I received for my illness. A special thank you to Elizabeth Cane so understanding and professional for the duration of my time. Excellent service throughout. ******* 7 star rating.

Awful hospital! I refuse to have any surgeries here and go to Sheffield.

I was taken in for emergency treatment by ambulance after a hysterectomy. My …

Suspected heart attack and sat for 9+hours in the a&e. Moved to a ward and still no doctor. Left 3 hours later.

I was sent here after ringing 111 this morning. Can not fault any member of staff. All fantastic from receptionist to the Dr, radiographer, nurses who treated me. Got my diagnosis after a thorough investigation and the right medication …

After attending A&E tonight, I was appauled at how I was spoke to by a doctor. Basically told me cos my bloods didn’t show an infection, which I already knew and wasn’t why I was there I was told I’m young and slim so don’t have risk …

I am a 65 year old male gentleman who has just dropped my wife off at Cslow Royal hospital. I went to have a coffee and found that the services are for staff only. I went to the shop and Costa coffee in the rear to find the same result. …

Spent last night there getting emergency treatment in resus dept of a and e. I am so grateful for the care, kindness, sense of humour and ultimately the treatment I received. Thank you especially Emily (senior nurse) for keeping me calm and …

I came into hospital via ambulance after experiencing severe stomach pains (appendicitis) that started at home.The paramedics at the start and surgeons at the end were amazing but the level of care did not continue throughout all of my …

A huge thank you to the nursing team on Hasland Ward who recently cared for my father J.B. who had THA.Unfortunately there were complications and he had to have full revision so on the ward for 4 weeks overall. …

This hospital has made huge improvements. I encountered the best of attention and communication today at the Emergency Day Centre. An efficient and seamless, streamlined process , caring, knowledgeable staff, well trained on professional communication and huge attention to cleanliness. Thank you so much .

They don’t answer phones, cancel appointments you have waited nearly a year for, and don’t bother ringing you when you have a telephone appointment

Mr Olarinde is the kindest human being. When my mother died, he couldn’t have been any more compassionate. I have had some truly bad experiences at this hospital but Mr Olarinde is one of the good guys. Please take care of my husband who is now under your care xx thanks

I have had several visits and stays here in various departments over the past 12 years and every time the staff and care you get are first class. I was recently in after suffering a heart attack and the treatment and diagnosis was excellent.

im fuming with A +E .ive worked in the community caring all the way through covid.ive worked in close proximity to my service users who have got it and not caught it myself.i had to take my husband there on wednesday only to find most of …

Just taken my 83 yo mother to Chesterfield Royal, parked in the disabled car park, showing blue badge, came out and queued to register car details to exit car park only to be asked to present the blue disabled parking badge, trip back to …

One of the best hospitals in the Country. Staff members are always nice, helpful and supportive. Doctors and nurses are professionals and always there for you, they understand your needs and will always respond. Buildings system is a bit …

The nurse staff are lovely and health care assistants some Dr’s there are understanding an listen but there are ones that don’t but I felt in safe hands with the ones that do listen I arrived at hospital in a Ambulance wich the ambulance …

Social distancing measures in place, though not adhered to by everyone. The staff walking along the corridors, when I was leaving, who could not follow the ‘walk on the left’ rule was scary! …

I went to A and E on Saturday evening following a bout of choking, the service was absolutely first class, all of the nurses were excellent but special mention must be made concerning Dr. E. McTaggart who explained everything fully to me …

My mum had a fall and broke her wrist, the staff in A&E were absolutely wonderful. Nothing too much trouble, she was kept informed and thoroughly looked after and put her at ease. Well done A&E. All the doctors and nurses you are doing a fab job

Just taken my mother for a CT scan excellent service ,scan complete and on way home even before the appointment time

They dont look after you well. No scan, no doctor, looong waiting time, wrong diagnosis, no interpreter, no reception in the hospital, no wifi and nobody take responsibility. Welcome to nhs.

My F-in-law needed a Doppler scan. He can hardly walk. Found a wheelchair, got to dept,he was seen before appt time. We didn’t stay with him,because of Covid-19,+ hospital rules. Free parking at that time. Back home within the hour! Good service!

Fantastic staff. Came in with my daughter who had a pulled arm. 2 ladies with dark pony tails and a man in a and e were so good. My daughter calls the man the chocolate man! They fixed her and sent her on her way no problem. I’m sure that 2 of these staff were there at her birth as well. Thank you so much x

My treatment by all the staff I have dealt with at the Royal has been outstanding. In the last six weeks I have lost count of the scans and tests I have had and have never waited more than a week for an appointment from beginning to end. I …

Went to A&E with a letter from our doctor following my one year old baby grazing his face. The electronic board said waiting time is around 30 minutes and very few were in the waiting room. 2 hours later my wife went to check whether we had …

My daughter had her first baby at this hospital by c-section after nearly 48 hours in labour. Words cannot describe the excellent care and kindness she received from the moment she walked into the Birth Centre. The midwives were …

The nursing staff are excellent but if you’re in need of emergency coronary care go to Sheffield ,mum was sent home twice after chest pains the 3rd time was too late

Nobody works there worse than trying to contact bt when I was there 8 people on the desk doing nothing so why does it take 60mins to answer a phone.i was sympathetic towards NHS but no more they are lazy and think they have it hard would be faster for me to qualify as a doctor than get someone to help

I cannot praise the staff in the Endoscopy dept highly enough. All of them were so very kind & reassuring. The procedure i had went very smoothly & the staff were wonderful. I was treated with respect & kindness from the moment I entered the hospital to the time I left. Very impressive in every way

Absolute rubbish and incompetent, take forever to send people out to you such as ambulance, nurses or whatever , take forever when your there at A&E or any other department of the hospital, they stand need to say clap for the NHS with this …

My 83 year old mum is in this Hospital. This is not her local hospital and is an hour and 40 mins away for us to visit.
Due to the restrictions if Covid things are very hard. Mum is Covid free …

Absolutely shocking service. Took my3 year old granddaughter Monday 29/12/2021 16:00ish. Left her in side ward for 7hrs nothing done.
Got discharged @ 02:00 hrs …