Chichester District Council reviews

If you’re disabled and homeless don’t think you’ll receive any help from them whatsoever – they’ve placed me in temporary accommodation with stairs and a bath which i can’t use due to mobility issues so i’m still having to sofa surf and …

Staff (spoke to Julie today) in the council tax office have been incredibly helpful with landlord-related issues over student council tax exemption today, as they have done previously. Always polite – nothing seems too much trouble!

Public toilets by the
market a disgrace !. No locks on doors & Poor condition.
Toilets in Florence park closed for weeks.
Serious improvement required.

Spoke to Lynn Croft in Customer Services concerning fly tipping who was extremely helpful regarding the situation.

Excellent lady on reception. Knew what to do straight away. Job sorted.😁 …

Ive been struggling with mental health all my life and they dont care. I was made homeless and they didnt want to help me, they left me out in the cold vulnerable until we called them so many times they did something. They need to stop charging so much on council tax for disabled people living on benefits, its shocking!

They should act more resposibly with voice answering service. The standard recording that “we are unsually busy” should be banned. It happens every time i ring. The other standard recording to visit the website is usually inapproprite, …

Had to get a refund for planning – they couldn’t have been more helpful and efficient! Much less stressful than I was expecting – plus the planning officers explanations re: planning were very detailed and informative and enabled me to ask questions. Very impressed

They treat homeless people like trash on the phone, offer support but fail them, and send them to charities because they can’t be bothered with it despite having plenty of money from rising council tax they say “we haven’t got enough funding”

If you suffer mental health problems and are homeless or about to become homeless expect this council to do absolutely nothing for you , Also expect to be demeaned and talked down to like your nothing but an inconvenience. If this council …

All the lip service over the phone and then no action. I am now homeless after being told X,Y and Z would be done. Hopeless housing team who have let me down. Disgusted and disheartened by their incompetence

Terrible council for dealing with people with mental health problems. Repeated processes which are never explained which feel like punishment for doing the right thing. Awful place to visit to try and address problems. Leaves one feeling panicked and stressed.

Trying to sort out my mother’s council tax as she is elderly with dementia! Seriously your attitude is disgraceful ,my only point of contact was this thick woman from the contact centre/tax dept who sounded more like she belonged in a …

Waiting for taxi license for nearly a year despite all requirements fulfilled, Covid there to blame forever.

Poor customer service. Irresponsible behaviour of staff. Whatever you asked from Customer service representative reply would be, I don’t know, response is completely blind, Like they don’t belong to the here.

Definition of Jobsworth – an official who upholds petty rules even at the expense of humanity or common sense.

District Council for Chichester, provides various services and an information point if you get lost.

Get seen to straight away with no waiting

Have you tried reporting a parking problem to them online? I have to upload a bank statement! I’m not after a refund.

Waited and waited for a reply as struggled with website but no reply. Is anyone employed there any more?

Slow unprofessional staff turn around is high so no one knows what they’re doing or talking about really, prioritise people how they see fit rather than circumstances, people on the phone are slow, unknowledgeable and have the administration skills of a badger

refuse department refused to reduce bulky collection rates for a mental health patient on low benefits – UNHELPFUL & intolerant of the disabled
Other sections are 5* all the way

Terrible service, poor communication throughout their offices, scum bags who put a bad name on a beautiful place.

Try answering your phone! 20 minutes and still waiting, Covid is not an excuse to do nothing!

you couldnt get any worse council

Bad

Appalling – No service at all

The staff are excellent very friendly and competent

They are just awful.

Good helpful well organised

One of the worst service

Mugs.