Average reviews from all platforms
Average reviews from all platforms
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Write a ReviewAn awful business! The online information doesn’t align with there telephone automated messages. Slow at responding to emails (5+ working days). They make it difficult to pay off your mortgage, and why you may ask?! because by each day they …
WOW these guys are BAD! Totally unethical, immoral and just straight up unfair. We will NOT be advising anyone to use them and we will not buy/sell your property if you have a mortgage with them! Massive thumbs down. All reviews say the same. AVOID!
I have had my share of issues with chl and totally hated this company but I have to say in the last few months there has been a change. Friendly understanding staff is definitely an improvement. …
Strange company.
Applied for a role at CHL Mortgages, having both the skills and experience to carry out the role, but did not even get an interview.
Not a positive company.
The directors of this company also operate Landmark mortgages, a non-active lender that bought up ex-Northern Rock mortgages.
Although it was part of their contract with the government to put the …
Worst mortgage lender I’ve ever come across Avoid this company they were chasing me how I’m going to pay few years back now they are charging extra interest they are making you really suffer in paying it off
Awful company. Make up rules.. Poor customer service. Complaints procedure is a diagrace.
Horribly bureaucratic. Tried to pay money off the small amount outstanding on my mortgage and they wanted proof of sources of funds. Why would I want to launder money by paying off a mortgage!
What are this company about??? Tried to pay money off my mortgage and they want proof of all funds and 4 months bank statement!!!! It’s not as though I want to borrow more.
Poor communication….I’ve just tried to pay late payment charge(didn’t know I had been late until annual statement came in) CHL has returned all payments demanding I tell them where my money comes from..disgusted to say the least.
Not happy, they say to contact dedicated team on number given on answerphone message no answer, no staff working.
Why say, that you have staff working last two days of month until 7pm.