Funding Circle reviews

Absolutely fantastic customer service, super quick and easy to apply, be accepted and have the invoice paid. Setting up the direct debit is also very simple. Really happy and glad I found them!

Funding Circle has been the absolutely great for us. When we upgraded our premises they were really helpful. I would definitely recommend them to any other business that was looking to borrow money.

Funding circle is useful for fast credit needs where your bank may take too long. Rates are higher but speed is quicker. Overall I’m very satisfied with the process and the outcome.

Excellent service, all very straight forward, transparency throughout the process so you know exactly what you are getting for your money. Surprisingly quick too from application, to funds in the bank. Would recommend if you want to grow your business and need extra capital to do so.

We required some funding at the end of 2023 and contacted Funding Circle. The team were really easy to deal with and supportive throughout the application process. They walked us through each stage so we understood all the elements and we received the money within a few days.

I used this service for the first time at Xmas 2022, we normally pay our business insurance policy monthly but it worked out cheaper to use Funding Circle to settle the bill and pay them rather than the insurance’s own payment plan, since …

Funding Friends completed a transaction within 2 weeks with Funding Circle – excellent speed of response and strong fixed rate giving client certainty of repayments. Very impressed.

FC provides our family run company with amazing products like flexi pay. We’re looking forward to their next innovative product. We would highly recommend their products to any business.

I worked at Funding Circle, and I’ve never met more genuine people who are interested in the customer first approach. Absolutely brilliant people to work with, and FC as a company!

Had a great experience dealing with Funding Circle, very easy to deal with. A big help for my company Lebourn transport services ltd.

Fantastic Fast service, amazing communication throughout the application would highly recommend. We needed cash flow for a new premises and quick, they fulfilled our application fast and with amazing communication throughout

They tried to make me change my review on TrustPilot so I am posting here. Beware before applying.
Farhan was an awful communicator. …

The company offers businesses excellent and innovative cashflow options without the usual slog when using traditional banks.

Very easy process for a busy small business owner like me. Highly recommend to anyone else looking for a quick, affordable business loan.

I’ve been working with Funding Circle for last 10 months with multiple teams. It’s been a pleasure to work with such intelligent, focussed people who really care about the business and their customers.

The service provided by Funding Circle has been excellent. The customer support provided by Piers Hollington was extremely helpful.

Avoid funding circle they waste your time two months to get an answer. to be rude and lie from the start to the end DO NOT GO TO FUNDING CIRCLE they just chat rubbish from the start to the end ❌❌

complete shambles, have a loan coming to an end ,wanted to re negotiate, spoke to at least 4 different people all asking for information that had Already been sent ,so not even sure they managed to submit the correct information. very …

Quick efficient online service, easy to understand and easy to use, very little human interaction required but when it has been necessary very helpful and polite people to speak with.

Very very very bad.
Our company went into liquidation partly because of the pandemic and the lack of funding and ill health. …

AVOID these dishonest vultures. As a small business, we used them many times in the past, despite their high rates since they were faster than regular banks. We never missed a payment and paid off all our previous loans early. So we …

Run Run Run… Don’t use them, in online account settlement figure is different then when you ask them for settlement figure statement, they are charging Random charges and interest which is not reflecting in your online account but when …

Have had a business loan with Funding Circle for a couple of years now. I must say they are very efficient and professional. The high street banks were asking for all sorts of hidden charges at the time and the rates were the same as …

Great service with a quick turnaround. I would definitely recommend Funding Circle!

Absolutely useless. Don’t waste your time if you’re on Monzo. Apparently it’s ‘too new’ and not a ‘proper bank’ despite being the preferred choice of most young businesses. I was given a proper ‘computer says no’ response by my
supposed account manager.

I worked at Funding Circle for over 2 years as an SEO specialist I couldn’t recommend the company enough! …

This company won’t lend to small business, fake advertisement. I know at least 5 business who got the same reply as me”apply after six months again “.no good reason was given.banks are the best choice. Funding circle refused my …

For the past 6 years they’ve been sending me unsolicited letters, often disguised like HMRC envelopes. If not scammers, in my opinion very close with scammers’ methods.

Awful experience with them as an investor! Been trying to access my funds for 212 days and counting. They implemented new rules after (3 months after!) I had already sent a request to access my funds so now I have to pay an extra percentage …

Worst investment I’ve ever made and a terrible company; avoid at all costs.

30% of the loans in my portfolio are status late, despite apparently a balanced …

I can’t praise Funding Circle’s customer service enough, particularly their speed.

I have asked over a dozen times to be taken off of their marketing and mailing list. In writing! You can’t call them, they don’t answer the phone, just a voicemail that then cuts you off. I have no requirement for any loans, never have, …

Misleading… The advertising made it sound like I’ll be lending to the businesses but the truth is that they lend the money on your behalf. That means you don’t choose how much and to whom you want to lend they invest 10-20£ in hundreds of …

Crooks.
I’ve been an investor for 6 or 7 years and have largely been quite happy. However, they have retrospectively introduced what is basically an early exit fee of …

Great team – never had any issues at any stage

I would like to personally thank Jonathan Hughes for his continued support with my applications. He continually goes above and beyond making the process easy and streamlined. Top man with great communication skills.
Once Again Thank you John.

Matt Barton – stop scraping details from companies houses and sending out your junk letters. Strongly recommend everyone to avoid a company this desperate for business.

Like many of the other reviewers, I felt compelled to write a review for the 1st time due to my recent experience using Funding Circle. Over the last 6months they have changed the process in their secondary market (resale of loans) several …

The funding process was fairly quick although a lot of paperwork was necessary and there were a raft of silly questions from tiny investors asking questions well beyond their investment level. Understandable but time hungry. Overall the …

Dreadful company. Never borrow from them, they will destroy you add random interest whenever they want and are generally hostile, inept and extremely unpleasant. The single worst company I have ever dealt with. They are basically loan sharks.

These are are a good bunch and it’s a good model. The problem is that the increasing imbalance between lenders and borrowers means when you try to sell your loans on to new investors, the time it’s taking to sell is too long and people are …

What an absolute joke this place is, firstly they made me re-do all my accounts costing me £300 to suit the way that they have them, then made us change the share structure and then said because the shareholding is changed they can’t look …

After asking for information as to how to pay the money back they finally sent the account info. I is have just tested the link to be sure I can pay it into the right account and it didn’t show up. After speaking to someone they say the …

Started off ok, earning a decent return but loans quickly started to default – some after not even one repayment. Decided to withdraw everything before making a loss but, as I discovered, several loans were unsellable due to late …

very quick to chase by emails and letters when you are a day late in paying but never reply to emails (even though they give you an option of emailing). I’ve emailed about Covid19, even replied to their generic email to customers facing …

Initially, this appeared to be a great investment with steady and relatively high returns. However about 6 months ago there were a few warnings in the press and so we decided to withdraw our funds. We have only got about 5% back now and it …

I was a happy lender for the first 12. months, started to see things taking a turn about six months ago. Misleading information and carefully messaging seem an attempt to gloss over cracks. Decided to pull my money out, now waiting months …

Been using the platform for approx 3 years. Started off fine. But as time went on they kept changing policies and making false promises. The bottom line is this – if you make £100 profit, you’ll get about £40 back after bad debt, fees and …

Put all of my loan parts for sale and after 3 month they sold only half of them. I was told half the loans had changed status while for sale and were removed from sale and not added back once active again. Just a payment on the loan can …

After 2 years investing with much lower return than claimed, I decide to withdraw my investment but only found that is mission impossible. Their so called “new selling tool” only sold about 3% of my loan parts in 45 days time. That makes me …

I have invested money in Funding Circle for over 2 years. Initially the product worked well, with my only concern being their poor systems for taking money out. …

The wording of the sales calls needs to…
The wording of the sales calls needs to be corrected. I was advised NO EARLY REPAYMENT CHARGES. This implies I can make make payments ahead of my monthly …

Tried to sell my funding circle funds but after waiting neatly 2 months they only managed to sell around 2/3 of my request, I then requested to sell the remainder and was placed at the back of the queue again. Will I ever get my money …

Started out with an projected 7.1% return (after estimated defaults) and this has now gone down to 4.3% within I think 6 months, although could be up to a year now. Feels like 6-9 months. I can not believe this company has such horrific …

AVOID! Unfortunately google will not let me give 0 stars, I seem to have to give 1 star to post a review. I would rather give 0 stars. I was interested in a small loan to grow my small business. Before we started the process I asked …

Horrible company to deal with, avoid at all costs and do not borrow money from them.

Please avoid – very unprofessional
we applied for loan and the application was accepted – agreement signed and sent back to them. After two days they sent an email asking for additional proof of …

The reality is they do not have a system for selling loan parts. 157 days since I requested to sell. They keep regurgitating the garbage that it is subject to demand – well based on the fact all I can select (as an investor) is an …

Excellent service and perfect fit for our Company. We needed a short term loan to buy a property. The loan was set up and in our account within 2 weeks of making contact with Funding Circle. No obtrusive and irrelevant questions, just a straight forward approach with a very positive outcome – thank you

They only care about getting you to loan money and collecting there fee. After this there have no common sense policies in place to help you out if your are struggling with repayment. The staff are very unprofessional and feed to complaints …

You’ll never get your invested money back. They said I’d get my money back within 60 days it’s now day 200. This has compelled me to write the review. Absolute con artists, take your money within a flash. Holds your money (whilst it …

4 years ago my ex business partner pursueded me to sign up for an FC loan and act as guarentor. I attempted to vary the terms by stating that I wouldnt want any property belonging jointly to my wife and I to be included. I sent this along …

Extremely disappointed with Funding Circle. Have been waiting to withdraw my funds since March 2019 but only 2/3 have cleared and the remaining third has been placed at the back of the queue since May. They used to be a really good service but appear to be really clever cheats. Won’t be investing with them ever again.

Good start but settled loans early as refinanced through another lender and they didn’t like it. Department that dealt with settlements is hopeless and takes ages to respond to requests. Our lawyer and myself tried unsuccessfully before …

The sum total of the defaults on my investments where soon to overtake my net profit for interest so i got out early. This company tries to push as many loans through without trully testing their ability to pay the loan back. Many of the …

Felt rushed into a deal, account manager ignored specific requests for timing of loan to start and the level of interest offered was far higher than the promotion. But having said all of this the service is far easier, faster and simpler than using traditional banks and will consider using again.

Have a business loan with them, I had tried to call them to discuss about early repayment and they keep telling me that everyone is busy and someone will call me back… No one calls back, I left also messages through website form and no …

I joined Funding Circle as an lender about 5 years ago. Initially you could select which companies to lend to and returns were not too bad. From about two years ago, you lost the option to chose your loans and things started going downhill. …

As a business looking for a bridging loan, I made an initial enquiry that told me I would receive a phone call to discuss my requirement. Little did I know that they had already run a credit check on me at this point without my permission, …

Bad experience as both an investor and lender.

Update 8 months later.. …

Funding Circles statistics are wrong. They make wild claims about estimated returns and also how much they claw back from bad debts.
My Gross yield was 14.4% but my actual return was 5.5%, FC estimated it as 9.1%. …

My poor experience is similar to many of the reviews posted here. Estimated return at the start was quoted by FC as being 5.5% on conservative lending on my investment of £10k. However over times more loans went into default such that the …

*further update*

Thanks for the response Finding Circle, another couple of months has past and …

I contacted Funding Circle because they had autoinvested my money without my permission when some changes were made to the portal, and then they spent more than two weeks saying they would sell the funds for me, but ‘it was the techies’ …

I used the website to enquire about a small loan for my small business and found the rates to be quite high – that wasn’t the issue, though. …

Stop sending me letters offering me credit. Its bad for the environment! Every month for the last 5 years I get letters, I never signed up for this. Take me off your list! NOW!!!!!

Somehow ended up on their mailing list. Several letters offering our company loans but these were unsolicited, tried to call to remove details many times but all calls end up unanswered and timeout/hangup – not recommended as this happens …

Poor communication, delayed process after promises of timescales. Expensive loans when factoring in their 4% upfront fee that gets added (unless you go via a broker which can be negotiated down – so perhaps find a broker to agree a …

I asked Funding Circle to lend me £50k. I offered £2.5 million of freehold industrial warehouses as collateral. They refused and said they do not offer loans to property developers unless I do at least seven deals a year?!?!. I stated that …

Excellent service and support, would highly recommend.