Click Energy NI reviews

Customer service is probably the best in N.I. Always get through to someone quickly which is rare for big companies these days. Staff and service both great.

Have been a customer for around a year. Customer service is second to none. Had an issue with NIE providing a false meter reading to Click Energy, which resulted in an excessively high bill. Contacted Click Energy by telephone. The call …

Signed up with this company after one of their agents come to my home and explained how cheap they are compared to every other supplier and i would get such a good rate for first year. That great rate 5 months later has gone and they have …

I had a very small issue with online payment, when I phoned them the service was remarkable and the issue was fixed within a matter of minutes. The gentleman I dealt with was very understanding and courteous. Thank you

Difinetly not the cheapest energy…I was with them for six years and in everyone of their price increases click energy never emailed me are notified me . Yes they sent me emails about click energy saving at different venues and store’s …

AVOID AVOID AVOID
Customer services are useless and they mess around with your address.

Excellent customer care staff so friendly and helpful

They were one of the best value companies for a few years until recently when they have lost their way. I received an email from them regarding price increases planned for October. They have sneaked in an additional standing charge on top …

Just as bad as all the other electric companies! Their rep came to my door and insisted they were cheaper than all the others and price wouldn’t increase. Just a few weeks later and boom price has gone up!!

When asked to change to click energy they made it sound like they where the cheapest supplier! Iv only changed 2 weeks and iv went through £31 and that’s just using the basics. Big change from £7 a week

Fantastic Service, great staff, great price and great perks. Best customer service I have experienced. If you would like a company with a distinctive style of customer care that is unrivaled look no further.

great customer service very quick switch over over a year now and have been enjoying the benefits of the money I have saved. very easy to give my meter reading and contact them the text response to prompt the readings is great.

Fantastic service. I should of switched long ago. Spoke with a male called Josh who sorted my application over the phone and called me back personally to complete the switch 3 weeks later. Highly Recommend Click Energy

When asked to change to click Energy it was all dressed up and look like a really good deal three months and I find theY charge 11p a day and they’re just as dear as a SSE Airtricity . customer service is shocking and they do nothing to help..

raised prices 80% in one month so they can pocket the entire government help, stay away from them at all cost..

Very disappointed meant to be getting my Meyer changed over today but no engineers arrived. Phoned click energy at 14.09,said they would get back to me, still no call back at 16.25,two hours 15 minutes later.think I will stay with SSE as more reliable customer service.

I literally became a customer a fortnight ago and already a price hike.

Legalised Gangsters.

Purchased a top up and didn’t get the code, had to call 9 times for someone to finally answer the phone! Bad customer service, if you need a reliable service I wouldn’t recommend

Fantastic customer service, very easy to deal with and always willing to help. Great offers for new and existing customers too 🙂

Charging new small business customers a thousand deposit after viewing my previous bills and seeing I’m never late is a disgrace, not to mention the current climate we are in!!

Brilliant customer service. Very swift switchover and I’m very happy with them as a supplier!

Superb company with great staff and a single tariff thats easy to understand. Northern Irelands cheapest electricity no doubt.

Great customer service, great online portal for tracking your usage and one price for all, keeping things simple and transparent

Easy switch over and 15% cheaper than my previous supplier. Whats not to like here? 🙂

Customer service was unprofessional – the staff did not do their job properly, and it has resulted in a letter of complaint sent to the company.

Great savings and easy to switch. Top up Cards came quickly.

Excellent customer service,lot cheaper than other companies

Switching my electric provider was such an easy process with Click Energy.

Poor customer service

Well please with them

Great provider.