County Court Money Claims Centre (CCMCC) reviews

Found myself in absolutely appalling situation. I am a defendant in a small claims court case. Filled my defence file and emailed to court within the agreed timescale. Received a letter with judgement against me because I haven’t replied to …

Useless organisation, you ought to be ashamed of yourselves. Employ more people and get yourself halfway efficient! On hold for an eternity, only to be put on hold whilst call handler checked some details – unfortunately got cut off. …

I had waited 30 mins to speak to someone, when I did get hold of someone, they cut me off. It is diquesting service I have received and wasted like half hour of my time. The mangerment needs to look into in it.

Incredibly difficult to get a hold of anyone on the phone – I was waiting for 40 minutes, just to be put on hold again by an operator, and while I was waiting, the call has suddenly ended. I had signal by the way. Had to call again to ask one question, wasted over an hour altogether…

This is the most pathetic , useless organisation I have had the misfortune to deal with, not content with losing submission papers once, but they managed to lose the recorded delivery replacements as well, coupled with the fact I had to …

Poor telephone answering service. Waiting for ages from 4pm, cut me off at 5pm to say closed. No customer service for after 5pm so they just cut everyone off.

No staff to answer calls. Generic pre-recorded man on the phone advising me that the average wait time is 20 minutes (in some other, parallel, universe). And some bright spark decided to move some local Courts to the new national call …

Just spent 2 hours listening to pathetic apology for them not answering the telephone. Absolutely disgusting!

Disgusting making people wait for over a hour only to be transferred then the phone goes down

I am calling and waiting on the phone for more then 30 minutes to talk to someone. I have a CCJ I only just found out about and I wanted to know why I have it and how come I have never been informed about this? Very bad impression… absolutely no one to even talk to. Where are the staff!?

Wish I could give a 0,,utterly appalling advice,,4 times now a friend and I have tried to take someone to court,,contacted these,form N205A constantly sent back,,we rang these and asked them EXACTLY WHAT THEY WANT filled in as they …

Been trying to get through for 2 weeks now. Dreary man’s voice continues but no response. Similarly no one answers the emails.

I’ve just started using this service for the first time.
I have nothing but praise for the service.
As others have said. Waiting times to talk to an advisor are minimal. In my …

If I had an opportunity of giving it zero stars then I would. The staff on the phones is really stupid. Was on the phone with them for two hours and she still couldn’t understand the point I was making regarding the petition. She went on to …

I have called several times on several different dates and no one answers the phone, absolutely ridiculous.

they take hours to answer the call all the time and when the agents answer they always sound tired , they should just do live chats as this calling them thing doesn’t work well I’m UNHAPPY with the service 🙁 🙁 🙁

Absolutely disgusting, nobody answer the phone, I try 2h call them so far is unbelievable.

I’ve just had a hearing at the civil court in Manchester what a set of biased judges they are have this guy calls him self a mechanic buggerd my car up and courts let him set a CCJ aside this is the result fix from start to finish broad …

Incompetent and useless, they sent out someone else’s debt to my address tucked in with my partners, with his name and address and his debt of over £16,000. They then ignored an email of income and expenditure that they requested, even …

Useless been on hold 3x time for 45mims each time with still no answer! Joke for a company

“I did receive a “Claim Form” in this “case” issued by you out of the “County Court Money Claims Centre” following which they issued a “judgement” referring the “case” to the Brighton County “Court”. Their operating address was shown as: PO …

Never had no difficulties when phoning them doing a great job

I find the people on the phone helpful when I have called.

Overall the wait time to get through is not too bad compared to other government departments.

Don’t go there with sharp things in your pocket/bag they will take it off u. But otherwise not bad for helpfulness. It’s also a bit like going to CAB

JENNY HART CAN YOU GET YOUR TEAMS TO DO SOME WORK THEY GIVE WRONG IMFOMATION AND BAC ATTITUTE YOUR SERVICE IS A SHAM IVD WAITING FOR YOUR HELP FOR 3 YRS

They are very helpful over the phone during the four separate times I have had to call them, and they seem to know what they are doing.They called me back to sort a paperwork error I had brought to their attention.

They are very good and prompt at sending out issues of N1’s etc. My only grumble is please bring in a freepost address for responses to surveys

Very busy but helpful

It’s not a government court , do not pay , let them jog on

Disgrace take your money and don’t even help you get your money back avoid at all cost .. wish I could give zero stars

Very helpful & very thorough at there job answered every question with a positive answer brilliant customer service A++

This is only a PostOffice (Royal mail) ,the name County Court Money Claims Centre it’s wrong name!!!!!

So conducive and the staff were friendly.

I can’t believe that people leave reviews for the CCMCC.

Very helpful people no fuss no problems

It’s nice to get some one done for

Judicial enquiry back office lies