County Hospital (Stafford) reviews

Needed a CT scan. They rang me twice as I couldn’t pick the phone first time. Lovely lady booked me in same day. The entire scan process took 15 minutes!
Awesome nurses with a smile on the faces. …

The staff in the Xray department (Biopsy) were amazing. Seen on time. Everything explained in a useful way. Staff were informative and cheerful. Made a difficult procedure easy. Thank you very much for looking after my husband

I went for an Audiology appointment. The sign in machine wasn’t working but the lady at the green desk booked my in ok. I only waited a few minutes and was called into the assessment room. They were very thorough, took lots of tests and did a mould for a new hearing aid which will be ready in a few weeks.

Absolutely wonderful staff in A&E today , they are all a credit to the NHS , worth their weight in gold , from the reception staff , triage nurses , phlebotomist , doctor , thank you for taking wonderful care of me ,your hard work doesn’t go unnoticed .

Really really slow to process our 10 month old who bumped his head in the radiator with a bruising and swelling of about 2 inches. There were no children nurses although this was the A&E department for children. Our nurse struggled for more …

Great staff cannot do enough for you always pleasant and chatty

Thank you very much to all the staff of ward 8 and to doctor Miss Bathula and the anesthesiologist🥰 …

At the A&E, the reception was nice and friendly. The nurse who attended to my wife at the Triage room was a bit rude, but was later told by the student nurse that the day has been really busy so she’s exhausted.
We waited for nearly 3 hours just for a blood test.

Cleanest friendliest out patient clinic I’ve ever been to. A&E is hectic and way too small for the area it covers but the staff are fantastic.

one of my friend has been bitten by a dog.In the barely one hour time ,the nurse managed to gave him the tetanus jab and amoxillin ! the service from this hospital was spectacular and exceptional,well done 👍👍👍 …

Went into the breast clinic with a hard lump. Was given an ultrasound not a mammogram due to age. This is a terrible way to test for early signs of breast cancer, because of my age they thought I didn’t need to get it checked correctly even …

Lovely proper hospital lovely facilities and staff

Hospital was clean. Maybe needed a more clearer exit signage for the one way system. Smoking shelter needs to be moved from entrance. As walking through clouds of smoke before appointments isn’t great.

From the moment we presented ourselves at Accident & Emergency my wife and I were treated with respect and were triaged within 20 minutes. Subsequent admission was speedy and efficient and within minutes treatment commenced. Well done to all the staff concerned and “Thank you”

The staff, nurses and doctors can only be praised for their dedication!
This was my first visit to the outpatients department at Stafford Hospital.
There is a token operated parking barrier system in place which I found a little …

Excellent service. I was there for a scan, I had no sooner arrived at the waiting room and was called forward to another. No sooner arrived there and the same happened again. Well done team NHS.

Ok Stafford hospital has had it problems, however every time I have been it has been nothing but a 5 ⭐ service. I went for a routine operation and from the very start of my arrival nobody could do enough to help. All the staff were …

ALL STAFF ABSOLUTELY FANTASTIC. THANK YOU ALL SO MUCH FROM START TO FINISH. ONLY THING I CAN COMPLAIN ABOUT WAS THE WATING LIST. NEARLY 2 YEARS FOR INJECTIONS…..SHOCKING BUT WE GOT THERE.

My partner Yvonne was diagnosed with bowel caner in July 2014. From day one her on going treatment at Stafford County Hospital has been first class. In particular the staff on the chemotherapy department have been exceptional. She could …

We all know this hospital has been through the mill but I think it’s a really good hospital. It’s loads better than Royal Stoke, you can park easily, get seen quickly and receive the same care. Also the staff are very friendly and helpful. ( I am not having a go at the stoke staff. They do the best they can it’s not their fault).

Good easy parking lots of places easy to get in

Only waited an hour and a half at A & E after waiting for 15 hours in total at stoke. Doctor came straight away and scan done within 15 mins. Absolutely fantastic. Would travel the extra 20 miles again. Brilliant. Thanks everyone !!

Stafford Hospital have always been very supportive, caring and friendly. They are empathetic and no matter how short staffed they have been they are always professional and caring. They have saved my life on more than one occasion and I can not thank them enough.

Came here in August 2017 after having a fire injury. You hear horror stories about waiting over 5 hours and overcrowding, but they saw me within 20 minutes and were so kind to me besides the fact they were probably very busy. They patched …

Stafford hospital have always been fantastic for me. They saved my newly born son when he was born 15 years ago. They saved my life when I had my baby daughter 17 years ago, and three years ago they saved my arm when I had a very …

Excellent.

I was send into A and E by the emergency out of hours doctor at Cannock Hospital …

My Dad has been amazingly cared for in the last 15 years by county hospital. Initially they saved his life when he had 2 heart attacks. In the last 8 years he has had exceptional care from the Parkinson’s nurses. Three years ago he had …

I was admitted by ambulance 29/09/2017 to the A/E dept and as I live in Telford have never entered this hospital before. I received the best care possible. Patricia on reception was excellent in showing my relatives where I was on their …

Really well looked after when I needed my head stitching. Very friendly, very efficient. Lovely staff.

Very clean amazing staff and the little shop on entry was just what I needed when I left , doctors were lovely

I’ve been to county hospital quite a few times in the last 2 years.
My experience has always been top class.
The doctors nurses and Porters are always friendly and very helpful.

I was taken by ambulance to the A&E where I was very quickly seen. After various tests and an x-ray I was transferred to the Acute Medical Unit where my treatment was continued. Very hard working, dedicated staff in both departments. Thank you all.

Find it dreadful in comparison to what it was like 25-30 years ago. I’ve had nothing to do with the Consultants since turning 18 as found the one I saw a waste of space. Started to go to North Staffs, a lot better there. Been to A&E a couple of times but if I had a choice I certainly wouldn’t choose this one.

I had a total hip replacement in Jan 2016 under the care of Mr Philip Roberts. The surgical and ward teams were absolutely superb in the level of care and expertise that they provided for myself and the others in my ward. Stafford County …

Its has bad reports about it but every time I’ve been there or in the hospital I’ve always had the best of care and been well treated si for me keep up the good work

Absolutely wonderful hospital and the staff are so professional and caring 👏 I was recently in fir forbsurgery and recieved excellent care during the pandemic and the cleaning staff were went above and beyond .we’ll done all your truly ate angels 😇💖 …

Wonderful treatment today for my wife, examined, x-ray,and treatment within 2 hours. The staff were all friendly,professional, and we were treated with kindness from the moment we arrived.

My GP advised me to go to the hospital as a precaution. I was immediately attended to and all checks were carried out efficiently by very friendly, professional and helpful staff. I want to thank all staff that looked after me on Monday afternoon for the excellent service.

Just been in hospital with neck pain and I am amazed with service and care the experience I had never wanted to back here but this time I should say excellent care and service thank you team and Doctor

What can I say I think this hospital can’t do enough for you!! I have been here so many times and I have yet to receive a single complaint all the staff are friendly caring and professional the building itself is clean and tidy and I have …

Staff in chemotherapy treatment suite are all lovely, pleasant and very efficient.

Had an fall yesterday and was taken by ambulance to the A & E department.

I had to leave my partner with our dogs at Shugborough Hall, so arrived with the …

Routine ECS scan in Outpatients – couldn’t have been better. Greeted near OP and taken to a seat. All the time treated with utmost respect and courtesy. Brilliant.

Friendly staff,not long delays, experienced Doctor , good care of diagnostic, keep patients informed about their treatment

my wife came here for an operation .. the run up to this was complicated requiring visits to different hospitals .. the administration of this was excellent .. many telephone calls to enable events to slot in .. the medical consultations …

I would just like to say a big thank you to the staff in A & E, also in Acute Medical Unit, for the care given to my husband. You are all doing a wonderful job under such circumstances.

Great people lovely service and care helpful nay problems with parking go to the staff very friendly help if they can .The medical staff word 15 have been great my wife been their for a month you could not get any better in care

The staff nurses doctors and porters were amazing today well done Stafford A&e. Keep up the great work you do.

In corridor with poorly dad. No cubical to assess Mr Webberley as yet 35mins. Seen quickly at reception & paramedics at home were very professional & warm.

Had an endoscopy it was scary but they helped me relax to get through it

Went here for an operation on 23/9/19 really nice hospital with staff who are very friendly and go above and beyond their duties

Very clean. Staff very helpful. Alot of ground to cover depending on the department you need to visit

Waited for nearly 2 hours for a surgeon to examine my grandson who appeared to have appendicitis. Talk about Stafford shooting itself in the foot!

Had to wait 2 and a half hours just to get some antibiotics. Wouldn’t of minded but the doctors and nurses just seemed to be standing about chatting about their social lives.Totally do not have time for old people. No care goes into it.

I would like to thank A&E staff for the way in which they treated me when I was taken ill March 2014 They were extremely professional, caring and thoughtful. Thank you

The staff and the doctor were kind and friendly to me. They made me comfortable.

Took my wife for a HR CT Scan on Saturday, great service and helpful staff.

11th Jan had to attend the Chemotherapy and treatment unit for a Bone Marrow Biopsy,they were Fantastic !!! .Thank you.

I dont know what all the fuss is about, everytime I come here I have a good experience despite being in hospital, the professionals here are some of the best I have come into contact with.

As far has hospitals go this is definitely the best in all Staffordshire

Seen straight away when I broke my arm on 17th November all the staff in A&E plus receptionist were brilliant can’t thank them enough keep up the good work

Clean, staff friendly helpful and professional. Very efficient.

I personally have never had any problems with this hospital and the staff are all very friendly.

Brilliant hospital! Does not deserve all the bad publicity, I have never had a bad experience here.

The Chemotherapy nurses are angels! Can’t thank you enough for everything you’ve done for me.

Have cared for my family for 3 generations. Fantastic hospital with wonderful staff.

Far too long to wait doesn’t seem as if there is enough staff. Waiting now over two hours now for blood test.

Enjoy working at the hospital as a secretary. Busy and i feel as if i am helping patients.

So easy to get to. And they try to get you in on time of your appointment or if not before.

Excellent

Dropped the wife off for her procedure picked her up later the same day neither of us could fault the helpful polite staff

The A&E doctors are rude. The rest of the staff were fantastic.

Friendly helpful staff, very professional staff, not kept waiting long.

Staff very helpful things getting better since the enquiry please restore the night time accident dept

thank you for looking after my dad. couldn’t ask better and attentive staff xx

Always the best been to many times with different things well done

Was seen quickly, staff were polite.

Very efficient.

Do think They really need to think more about the patients. And more improvements.

Short wait. Polite staff.