Croydon University Hospital average reviews all over the web

2.9
Total Reviews 80

Average reviews from all platforms

Average Rating 2.9

Average reviews from all platforms

  • 5.0
    32
  • 4.0
    4
  • 3.0
    3
  • 2.0
    5
  • 1.0
    36
Croydon University Hospital reviews breakdown:
Google
2.9
80

Your Business? Manage your review for FREE

Manage your Review

Don’t Forget to Share your Valuable Feedback

Write a Review

80 Croydon University Hospital reviews on Google

CG
Carlos Garcia 9 months ago on Google
( 3 out of 5 )

I have 2 experiences in this hospital. My son was born there when it was still May Day, and everything was outstanding, from the facilities to the attention we received from the nursing staff and doctors. …

TD
Tee Dixon 9 months ago on Google
( 5 out of 5 )

My sister was the victim of a hit and run on Friday – the police that waited with her were so lovely and helpful and then on our arrival at Mayday, we checked in promptly with lovely receptionists – the lady at the main receptionist was …

ZT
Zoe theresa Savvides 9 months ago on Google
( 1 out of 5 )

Absolut nightmare !

Came in twice this weekend for my Son . …

BS
Beren Stephenson 9 months ago on Google
( 2 out of 5 )

The basic requirement to provide a health service was covered. However the standard of this service was very poor. Most of the time staff did not have much of an idea as to the needs of the patients. Regularly deliberately ignoring them and …

NA
Naomi Antonier 9 months ago on Google
( 1 out of 5 )

This hospital should be closed down for good .!!!!! Bought my child there for burns and they had her sitting down for hours and paid no attention to her burns . They never paid attention to her at all. The nurses never put anything on her …

BC
Becca Cran 9 months ago on Google
( 5 out of 5 )

I’d like to say a huge thank you to the maternity team, from triage through to Hope Ward. I’ve just been discharged after a bit of a scare and I can safely say I was treated with absolute kindness, care and consideration the whole time. The …

DS
Dorota Slemp 9 months ago on Google
( 1 out of 5 )

Disgraceful service. My daughter has been in A & e since 8om….its now 2.20 am… Staff sat around doing nothing. One desk to register.. Then to another desk to register again. No service to speak of and because shes over 15 she’s not a …

A
A 9 months ago on Google
( 2 out of 5 )

Unfortunately, they’re understaffed and it takes a long time to be seen. I spent 9 hours here last year in A&E, my relative was mysteriously ill (turned out to be chicken pox). In the end, I had to insist that we be sent home because we …

TW
Trevor Windsor 9 months ago on Google
( 1 out of 5 )

If I could give minus stars I would, my mother sadly passed away a few days ago and she had the unfortunate experience of being admitted to this awful hospital, absolutely no communication relating to mums prognosis, I had a lasting power …

MM
Marina Mathew 9 months ago on Google
( 1 out of 5 )

I am pregnant at the moment and my husnand and myself are expecting baby by March. Tbh I have never ever seen this careless midwives and doctors. I was given antibiotic medication for diseases/ problems that I never had. Nothing was …

TS
Tasos Skarl 9 months ago on Google
( 1 out of 5 )

very unpleasant experience 3 hours waiting for my son with broken leg from 21:00 to 00:45 pm
my son was crying until 11pm and no one cared. …

VB
Viresh Bhatnagar 9 months ago on Google
( 1 out of 5 )

I wish I could give a black star to this hospital. My wife has a severe back problem. She had already undergone 3 procedures last year but she never had any relief. On 3rd June, we called 111 as my wife was unable to move and was in lot of …

MH
Mo Hussain 9 months ago on Google
( 1 out of 5 )

Absolutely shocking service. I had a telephone appointment with a doctor, waited all day long without any contact from them. No consideration of anyone’s health situation whatsoever. Kept chasing them eventually got through to find out they had “emergency” and now next available date in a two weeks time.

RJ
Richard Jones 9 months ago on Google
( 2 out of 5 )

We recently had a planned C-section at Croydon hospital and all of the relevant appointments appointments here for the whole pregnancy. …

SF
Sue Foster 9 months ago on Google
( 4 out of 5 )

I know the hospital gets a lot of flack but honestly I haven’t had a bad experience here, and I have quite a few appointments. Most recently I’ve needed an ECG, appt came through within a day of referral for 8 days later. A physio referral …

DD
Demi Daniel 9 months ago on Google
( 5 out of 5 )

I will have to say the midwifes are amazing at their jobs. And I never forget what they did. Helping me and my little one. They deserve a lot of credit for their hard work and dedication to their jobs 😇😇 and again thank you 💙🙏🏻😇 …

TH
Tally Ho 9 months ago on Google
( 5 out of 5 )

Thank you CUH ER staff for your treatment this morning. I had an ulcer on my left eye that kept me awake all night. After taking the max painkillers I called 111 at 5am and was immediately referred to the Croydon AandE department. I waited …

SL
Sally Le Vine 9 months ago on Google
( 5 out of 5 )

Considering how much Croydon University Hospital angers people, I can’t fault them with my current health concerns. When they thought I had ovarian cancer they organised the scan and mri really quickly. Got the results a few days later, …

CS
Cheryl Stewart 9 months ago on Google
( 1 out of 5 )

This centre and the treatment within (with exception of the clinical team) is why it is imperative that hospitals train their staff that patients are people not statistics or breaches on an excel spreadsheet. Shocking! I am actually lost for words.

SB
S.S Brown 9 months ago on Google
( 5 out of 5 )

An Amazing Team at the maternity unit, I couldn’t have asked for better, I had such a great stay and was well looked after. A huge thank you to T.Williams, Akosua, Sylvia and the other ladies who took good care of me and my baby, God bless you all for all you do x

C(
Charlotte (charlie!!!) 9 months ago on Google
( 3 out of 5 )

Its not the worst, they give you treatments you need and helped me cure my tonsilitis but it takes VERY long. it took us about 6 hours of waiting for everything, and its not very hygenic and some staff is rude but other than that its a nice hospital, i was born here.

SD
sharon dedman 9 months ago on Google
( 1 out of 5 )

Im only giving 1 star because im not able to give 0. This establishment’s negligence killed my unborn grand daughter in 2021, my son in law has been living with untreated diabetes for 2 years because, although blood tests confirmed the …

CM
Chris M 9 months ago on Google
( 5 out of 5 )

The Croydon elective center is a great facility. It’s a hospital within a hospital where everyone is tested before entering. The staff are friendly, caring and efficient as are the surgeon’s and team. If you have surgery here, you are in good hands.

CB
C B 9 months ago on Google
( 5 out of 5 )

A good experience this morning at A and E waiting to have my ankle X Rayed. All done within 2 hours. Staff could not have been more helpful. I was dreading going but really impressed once there.

AC
Ali C 9 months ago on Google
( 4 out of 5 )

Went in 2021 with repeated tachycardia. 4 hours to be seen is ok but no treatment offered just go see your gp. If I could see a gp then I would but they refuse to see us. It’s now 2023 and aft 2 years I finally got referred to Kings

SP
S Patel 9 months ago on Google
( 1 out of 5 )

Awful place, no respect for patients or concerned family. Impossible to get hold of doctors for any kind of communication or updates. Nurses provide inconsistent and inaccurate information and made errors on basic things like whether …

KN
Kim Noble 9 months ago on Google
( 5 out of 5 )

Excellent treatment from 111, ambulance service and hospital staff all treated me with respect they were professional, caring and thorough. I felt reassured and in safe hands

RA
Rizwan Alibhai 9 months ago on Google
( 3 out of 5 )

Unless there are no options wouldn’t advise coming to the A and E or UCC here. They made us wait over an hour then said we had to get an X-ray done. Waited another hour after the X-ray but they can still not tell us how long it will be …

CS
Cheryle Sutherland 9 months ago on Google
( 5 out of 5 )

My husband had a nasty fall at home. We went to A & E. Doctor called Lucy was very professional & compassionate. haahad a CT ahCT

AG
Arcilia Gonçalves Gomes 9 months ago on Google
( 5 out of 5 )

Good afternoon, I went to get help at Croydon hospital, I was there 3 times due to a big mistake they made with me at S.Tomas hospital, the first time I was taken by ambulance, the second time I went to the emergency room with my daughter …

BA
Bel A. 9 months ago on Google
( 5 out of 5 )

The maternity department in the hospital is outstanding – especially now I’ve spoken to other mums having given birth elsewhere and comparing experiences – I would 100% recommend choosing CUH as a place to give birth. Thank you for your support during labour and postpartum!

KB
Kez B 9 months ago on Google
( 4 out of 5 )

I’ve recently moved to the area and unfortunately had to use the services of this hospital a few times. I’ve read some of the other reviews and agree that the A&E experience could be better – this is by definition a volatile department, but …

AH
Alex Hollyman 9 months ago on Google
( 4 out of 5 )

I have been to the phlebotomy clinic twice in the space of 3 months for a fasting blood test. Not had a bad experience here and the staff are very friendly. I would advise people to ring the department and make an appointment – on both …

MK
Magdalena Karykowska 9 months ago on Google
( 5 out of 5 )

I’ve had a LLETZ treatment done under general anaesthesia today. Been so stressed but thankfully everything went smoothly. Doctors and nurses were so nice, helpful and supportive. Made me very calm and comfortable. I feel extremely satisfied. Thank you!

AA
A A 9 months ago on Google
( 1 out of 5 )

I went to A&E recently and I was told to stay overnight in the hospital after remaining in A&E for over 4 hours. I asked the nurse, Johrley Anne (who was working just near the kids A&E area) about my the medication the doctor told me I …

CL
Cersei Lannister 9 months ago on Google
( 5 out of 5 )

My Child is well and that’s down to the A and E children’s department! The care is top quality! The Doctors and nurses are god’s and angels 😇 …

A
Alex 9 months ago on Google
( 1 out of 5 )

This is a disgusting, the most terrible hospital I ever seen. I had an appointment with gynaecologist, I arrived at the Croydon university hospital before my scheduled appointment. The front desk told me to go to maternity unit which I did, …

MM
Mitchy Mitch 9 months ago on Google
( 1 out of 5 )

Try not to break a limb if you intend on going to this hospital.
My partner has been waiting on a phone call from a specialist since Friday- turns out his details and xray hadnt even been passed over the Thursday night. NO …

VS
Vess Sirakov 9 months ago on Google
( 1 out of 5 )

Went to out of hours with my son Alexander Sirakov after I booked an appointment through 111. After 1 and a half hours of waiting I got told that there is only one doctor and will be next whitch didnt happen. No communication and shocking …

MC
Martin Cooke 9 months ago on Google
( 2 out of 5 )

I had to have a fasting blood test to check my sugar levels as I am diabetic. I arrived about 1pm and the queue for the Phlebotomy department was all the way down the corridor. Thinking it was just the lunchtime rush I thought I’d come …

FS
Frazer Scott 9 months ago on Google
( 1 out of 5 )

AVOID

Went to A&E on a Thursday evening (20.10.22) on the advice of 111 and the …

AB
Anne Blanchard 9 months ago on Google
( 5 out of 5 )

Just got back from a & e with my 85 Yr old mum who fell over. Can’t thank the staff enough, they were great, caring and efficient. We called 111 first and were given a time to arrive. It then took 2 hours including xray and thorough consultation with a lovely doctor.

R
Richard 9 months ago on Google
( 5 out of 5 )

Visited Croydon hospital twice in last six months. Once when I broke my foot and once when my baby had an escalating fever. Didn’t have a long wait in either case and all staff we dealt with were first class. A very good hospital in my experience.

EL
Edmunds Life 9 months ago on Google
( 1 out of 5 )

Its not a first come first serve basis. People who came after me were seen before irrespective of the severity of my daughter’s condition. Please introduce a ticket machine to help with fairness. …

MS
Mani S 9 months ago on Google
( 1 out of 5 )

Feels like a hospital in a third world country, the patients and the staff complement each other quite well. Will drive for hours in the opposite direction to seek medical assistance then come back here.

GJ
Gwynneth Jones 9 months ago on Google
( 5 out of 5 )

All the staff are lovely. Had an eye injection and I actually didn’t have to wait long in between treatments. Can’t fault anything !

IW
Ian Ward 9 months ago on Google
( 5 out of 5 )

I cannot fault this place.
I had an existing eye problem & local optician referred me to a cornea consultant. …

TW
Tyrone Williams 9 months ago on Google
( 1 out of 5 )

Worst hospital in South London, they have a number for you to call, but nobody answers. The Government need to privatise the NHS, overrated, with doctors who have no sense of compassion or empathy.

MB
Max Burton 9 months ago on Google
( 1 out of 5 )

First of all, the hospital itself is horrendous as is but after a recent experience, I can truly stand by this statement wholeheartedly. …

SM
Shelona Morgan 9 months ago on Google
( 1 out of 5 )

My Gran was brought in today because her carers found her unresponsive, thank god wen she reached the hospital she had come round. Unfortunately though my Gran is bed bound with Dementia the hospital staff knew this and when we asked about …

SL
Syebvonne Looi 9 months ago on Google
( 5 out of 5 )

I was referred to out of hours GP service by NHS111 to get my possibly infected ears checked,
The members of staff were very helpful and I cannot praise enough how efficient …

JM
Jayne McClymont 9 months ago on Google
( 1 out of 5 )

Had my second appointment with the orthotics team today… WELL lol….. was measured for splints on my first appointment was told i would have them on my second visit!!! Went today was in there 5 minutes no new splints nothing was told an …

TS
Terri Smith 9 months ago on Google
( 5 out of 5 )

I had an amazing experience with this Hospital. From the emergency department to the ward, my son was treated with fantastic care. It was the scariest time in our life as parents we were put as ease by the fantastic care. The staff were …

DH
Debbie Humphries 9 months ago on Google
( 1 out of 5 )

Absolute disgrace never have I encountered such ignorance of a patient’s welfare !!!!!Dont bother complaining to PALS either as you get no response I’m still waiting after 6 Weeks !!!!

YA
Yvie Ary 9 months ago on Google
( 1 out of 5 )

I can’t believe I have bee sitting at Croydon University for over 4 hrs. I have witnessed everything from nose bleeds to patients sleeping on the floor. …

WJ
windryna joseph 9 months ago on Google
( 1 out of 5 )

The front desk staffs were nice. After waiting 2 hours to be seen. Only to be given ear drops without the doctor looking into my ear to see what was wrong and rushed me off. I asked questions and he responded that’s it and asked me to leave …

EB
Emma Bernhard-grout 9 months ago on Google
( 5 out of 5 )

Took my daughter today to have a look at her arm. Helped the children’s A&E was fairly quiet when we arrived but have to say, all the staff from receptionist, security, Drs and Nurses were all very polite and helpful. We were there for 3 hours in total which included having a cast put on! First time there. Very impressed.

MA
Mariaconcetta Argentina 9 months ago on Google
( 1 out of 5 )

My experience in phlebotomy was very much disappointing. Because you walk in an hospital you whould expect a certain treatment, because you are there to take care of people and make them feel safe and give a positive energy. A smile or good …

SA
Steve Adams 9 months ago on Google
( 1 out of 5 )

Came in in ambulance after suffering severe chest pains, ( bearing in mind they where informed id had a cardiac arrest 4 months prior) had ecg bloods taken , in emergency department then wherled through to a&e in a wheelchair and left there …

SB
Sandiah Bhooban 9 months ago on Google
( 2 out of 5 )

Came for an X-ray
There was only 2 people in front of me
Still been waiting for 45 mins …

SW
South west London 9 months ago on Google
( 1 out of 5 )

Very rude arrogant staff with no clue about medical issues , definitely not professional this hospital needs to be inspected as it needs to be closed down due to unprofessionalism

KS
Komal Shah 9 months ago on Google
( 5 out of 5 )

I cannot praise the Croydon Hospital staff enough. I was personally seem by the Denistry team for my wisdom teeth surgery and cannot express how grateful I am too all the staff, nurses and Dr’s involved in providing such friendly care, …

AO
Abbie Oyeleye 9 months ago on Google
( 1 out of 5 )

The hospital doctors were useless with aiding in my recovery, they stated I had an infection but then prescribed me no antibiotics, which made no sense. Upon being discharged on early Saturday afternoon, the pharmacy to pick up my …

AC
Ana Cox 9 months ago on Google
( 5 out of 5 )

I was seen in good time and the receptionists, nurses and the doctor I saw were very empatheric.

VK
Vamsi Krishna Mannava 9 months ago on Google
( 1 out of 5 )

-1000 stars..
Horrible nurses in meternity unit(Green Zone).
Discusting care and treatment. …

NA
Nicola Antonio corio 9 months ago on Google
( 1 out of 5 )

The waiting time Is ridiculous expeclly with a young child.
think they need more staff working as it’s very slow.
i have been in A&E with my 4 year old son waiting for me to be seen over 24 …

A
ayphy83 9 months ago on Google
( 1 out of 5 )

I been in the hospital a week ago for a broken bone they basically told me I needed urgent surgery and that I will receive a phone call next morning, I been chasing them bow for a week and noone have answers now seems like a joke I don’t …

JR
Jan Rich 9 months ago on Google
( 5 out of 5 )

Parking always a problem. Friendly staff makes up for some tired looking areas

JA
Josey A 9 months ago on Google
( 5 out of 5 )

Attended on 30th June at about 9.15pm with my Son who had seriously damaged his ankle playing Basketball. There were a lot of people in the waiting room, but it was clean and tidy and low noise levels. I was surprised that my Son had an X …

PS
patel shraddha 9 months ago on Google
( 1 out of 5 )

Hello I recently give birth my baby by c section at Croydon university hospital I have all good experiences with all doctors and midwife except the one who work in labour ward the name of that midwife is AMY. She is very rude and cruel she …

BB
Beth Bains 9 months ago on Google
( 5 out of 5 )

Very knowledgeable patient staff, I felt much better and well informed of what was happening with me. My situation was probably very frustrating for staff as I wasn’t able to talk which made it difficult to communicate but from reception to …

AR
A R 9 months ago on Google
( 5 out of 5 )

Lovely ladies at the ultrasound department were competent, accommodating and kind.

��
Ηλίας Ντέλιου 9 months ago on Google
( 1 out of 5 )

the worst hospital ever, rude people, no respect, no one picks up the phone (no shame) I have to have surgery (for a broken leg) in excruciating pain and here we are waiting for the doctor for 1 week (who keeps saying tomorrow and tomorrow) …

AB
anja brinkbaek 9 months ago on Google
( 5 out of 5 )

Just had a operation at Croydon universitet hospital and i have to say I felt very welcome, the nurses was friendly and helpful especially in the waiting room where the nurses sat down and chatted to us about why we had to wait. …

CB
Cherrelle Brown 9 months ago on Google
( 5 out of 5 )

A family member was ill, bit even though the staff are under resourced, frustrations taken out on and over worked they were still professional and helped. Grateful for that.

JR
Jeannette Rashti 9 months ago on Google
( 5 out of 5 )

I am a patient at Croydon University Hospital, AMU ward and just had to praise all the amazing staff Ive had the pleasure to meet during my admission on Tuesday. Right from the amazing ambulance staff Mandy, Emma and Adam who had the …

ES
Emal Sharifi 9 months ago on Google
( 1 out of 5 )

Very bad attitude, I’ve brought my wife at 11pm to A&E she is having very bad pain, and it’s 4:15 we are still waiting
They don’t care who come early or who come late, they are saying we got our system.

CR
Carlos Rosewell 9 months ago on Google
( 5 out of 5 )

Feel so bad for nhs stuff what they go through every day none stop working even tho they look tired but they keep pushing helping people, and alot of ignorant people are horrible to the staff, alot of people moaning at the nhs stuff …

KS
Kee Strawson 9 months ago on Google
( 5 out of 5 )

Had to go Accident and Emergency. Waited 8 hours as was unbelievably busy. All the doctors were run off their feet but lovely and patient and went the extra mile to help when I asked. It was 3am when I was found a bed and even then the …

AI
Adam Ives 9 months ago on Google
( 1 out of 5 )

Useless staff.
Told I had an appointment at 8 for a scan, didn’t get seen till 11 for a 5 minute scan where I was told I’m fine. To then be told to wait for a different …

Read more reviews about Health,University hospital companies and services

Horton General Hospital

Review

Homerton University Hospital NHS Foundation Trust

Review

The Queen Elizabeth Hospital, King’s Lynn. NHS Foundation Trust

Review

Cobham Day Surgery Hospital

Review

McDonald’s

Review

Sandwell District General Hospital

Review