Dacia reviews

Fantastic service from Dacia Watford. Yousof was organised, professional, polite and went above and beyond to help us. He made us feel both welcome and valued customers – and kept in regular contact with useful information. …

Not sure how you can improve, i was pleasantly surprised as I’ve had poor service in the past with other main Dealers. The Inspection video & car wash was a nice touch. …

The staff were very friendly and knowledgable, helpful and polite. They made sure that I had the best care and even if they couldn’t help straight away (it was a very busy day), they booked me in for the soonest slot that worked for me.

I was happy with the service at Dacia Watford because they didn’t push me to buy, as Sales people very often do. I felt very comfortable in showroom and had a good feeling about the environment and the people working in the dealership. I …

Fantastic Customer service from sales manager Robin and salesman Umer on purchase of new Dacia Jogger. Very friendly and helpful through whole process. Made to feel a valued customer and would definitely recommend to anyone.

Watford team were very informative and knowledgeable, they gave us comprehensive information regarding our car purchase . The team were very friendly and courteous- special mention to Wahid Moussa who was exceptional . This was our first …

George and I have now had our new car for a week and a half and we absolutely love it. Wahid Moussa was such a good rep and didn’t leave a stone unturned. Thank you Wahid.

Having recently made a purchase of a new Dacia Duster, I was very happy with the whole process from start to finish. …

The technician and the receptionist were rude. I asked about a vibration sound that the car started doing after the service and they just ignored me and said that it is normal and that if something happens, I should come back. The car is …

Very poor workmanship at the service! I had 2 separate works done on my Dacia and both were done very poorly. Of course, no accountability was taken by the service afterwards.
I would avoid!

The sales advisor was really helpful and showed us different ranges and the pros and cons of each model. We originally went to buy a Renault and then notice the Dacia in the showroom. For us, this car offered us what we wanted at a reasonable price.

Great welcome and was very well looked after throughout the visit. Kept updated as to how the work was going in a timely manner. What’s not to like

This is the second service to my Dacia.You may have carried out the service well but I don’t expect much needed to be done to a two year old car.
For the second time my car was returned without being washed.When your operative …

Fantastic customer service from Wahid Moussa. He gave us all the information we need, then the space and timefor us to make an informed choice. We’ve just purchased the perfect car for us. All paperwork was processed efficiently by him. We can highly recommend this dealership. Five star service!

The whole process was straightforward from start to end. Ishan kept me updated with the status of my order with regular calls and emails.

I’d recommend Dacia Watford because initially Ishan the salesman was very honest, helpful and no pushy style. Presented us with the options and left us to consider it ourselves. When we went to buy we negotiated a good price then the handover was simple and made very easy by Ishan. Excellent service and support.

More communication needed ordered car 26th Feb 22 collected last Sunday 30th November 22 and I did most of the contact between myself dealership and Finance company which nearly stopped me going forward with car sale

You did well enough,you just need to get your prices in line with the Dacia website.

Robin and Wahid went out of their way to help. Excellent communication, and fantastic customer service

All staff very helpful and efficient.
Service work carried out professionally.

Amazing and helpful service from Yousof whilst buying our new Dacia Duster. He made the process quick and straight forward and went above and beyond

I had a great experience at Dacia Watford because I got a great size car with an excellent deal. Excellent price. Next time I will buy an automatic, it was the only mistake I made.

Had a service plan. Service was cancelled due to lockdown, at no point was chased to rebook and couldn’t as government adviced me to shield due to being ECV. Was forced to pay for a service of which I had paid for.

I went to Watford with just the intent of test driving a brand new Duster as I already had a good offer with another dealership. Robin is one of the nicest car salesman I have come across. He was not pushy at all but in the nicest possible …

Service work was carried out within the time stated and I was kept informed of progress throughout and given a coffee while I waited. I can’t think of any improvements!

Very good and helpful service whilst buying our new Dacia Sandero like to personally thank Yousof Ahmed for making us feel relaxed.

Alison the young lady I gave the keys to was helpful, explained clearly what they would do and checked my mobile number before we left.

kept me informed , delivered on time

Thanks for all your help in buying a new Dacia Duster. Everybody see Mr Misbah Chowdhury if you need help at Watford Showroom. He is so polite and friendly Sales Executive you all will feel very much at ease with him. Thanks enjoyed our time at Watford. See u soon Ray and Ann Holmes

Staff very helpful and made me feel comfortable and able to answer my questions.

Car was in for its first service. While car was there recalls were carried out. Can’t fault work.

Bought a car from Dacia Watford. Misbah was very helpful through all phases of the purchase right from the test drive, finance and eventual delivery. will highly recommend.

Kind professional on time .10 out of 10

Very unfriendly desk staff. Rude and no respectful with customers

Very friendly and nothing was too much trouble

Friendly team of people got my car parked and sorted without waiting around. Thanks to all the team.

Protracted delivery time but good communication

They even found and fixed a fault i hadn’t noticed

Nice place people are polite good Environmental good place for look after your car

To be fair you did everything well

Great car and great salesman

Ishan was really helpful

Great staff and really helpful with problems

Felt valued

Was annoyed mot failed.

N/A

Very professional

Great service

Very helpful

I follow the client like a thief, I’m not anything pleasant …

Thank you to Sabir Omar for the Great service. It was a pleasant experience. Very welcoming and professional,we were kept updated
during the whole process of this purchase,up to the point he handed the key. To all the staff of Dacia Staples Corner, Thank and more power.

Thank you Andrew Smith @ Dacia Staples Corner. Your hard and frustrating work resulted in getting my new Dacia Jogger. You never gave up and that rewarded me with a great car. You are a great bloke. I can and will recommend you to anyone who wants a new Dacia. Thank you once again.

My experience was excellent from start to finish. Muhammad Khan very informative. Made sure I understood everything and made the whole process of getting a new car very easy. There was no pressure at all, I was given plenty of time to …

I am afraid I am not very impressed. I had to wait more than two weeks for an appointment to solve the warning light problem (I was due to drive 700 miles the next week.) Then the “free service” that I got when I bought the car wasn’t free …

This centre offers top class service.
I would like to mention my sales rep Mr Omar Sabir who was helpful and professional in every way, he is a credit to the company. …

Booked a test drive online.
Mohammed was efficient and attentive gave us an overview of the vehicle and highlighted safety features and procedures. …

This is the fourth vehicle that I have from Dacia. I had a Stepway in 2013, then two Dusters and now the new shape Stepway. Each time I have visited Dacia whether it was Western Avenue and now Staples Corner I have had brilliant staff …

This is the first time my son have a car. Aqeel gives extra mile helping us. Am happy superb service. I definitely recommend Renault Brent cross for the Dacia Jogger car😊👍 …

Sarfaraz Haroon , A real gentleman, extremely highly professional who explained everything i needed to know before making a purchase! …

A very friendly and extremely helpful sales team representative by the name of Andrew Smith saw me successfully drive away my new car in no time,highly recommend anyone thinking about a Renault/Dacia to head to Staples Corner for a fantastic experience.

Good chat with Omar, who kept it real, without the nonsense and cringe talk and sales techniques you get from some sales people. Shame someone took our test-drive car but we’ll come back for when they have the hybrid version anyway.

Excellent sales and follow up service.
Omar was very professional and made buying and collecting the vehicle very easy. Full marks A very happy customer!

Andrew Smith was an excellent salesman, polite and friendly and a credit to the company.

What a pleasant experience my husband and I had at the Dacia showroom. The staff are incredibly professional and super friendly in every aspect. Although we started our purchase journey in Feb 2022 (and through no fault of anyone at Staples …

The booking-in service was very frustrating as they said I had to book a month in advance for service (!) but I argued and then got it booked in a few days later. The actual pickup and drop off were excellent as was the service.

Amazing service from Saf, Omar and the rest of the team! Very helpful, kind and forthcoming with all my enquiries and support needs. Car sale and handover was smooth. Thanks everyone

Omar who served us was very professional smarty dressed and worked well getting us our vehicle amazing experience and such a polite guy

To be honest it is my first time ever to buy Renault. This place is a really great place to start a new experience all staff are really friendly, honest and very helpful!!!!

Just collecting my new car today, has been a excellent service from start to finish. Our sales executive Sirfaraz , dealt with us from start to finish. Always informed me of the procedure and was very helpful in explaining any queries I …

Beyond happy with the service provided by the team at staples corner. With special thanks to Saf who was helpful every step of the way when getting our new car! At first we weren’t too happy with the new location As it’s further for us but the excellent customer service definitely makes up for the long journey

Made to feel welcome and at ease, great customer service and love my jogger at a great price

Staff were kind and couteous, althought I had to wait a little while to book in I was offered drinks as required by me.

We are very happy with our new car and the service we received from Dacia Staples Corner.
Sales executive James Kalavazides was excellent! …

Very happy to recommend Dacia Staples Corner and in particular Saf who really went the extra mile in helping me get the car I wanted. Thank you to all the team there for getting me on the road in my new car!

The staff who I delt with directly were very helpful, polite, friendly and put you at ease. On arrival the receptionist were attentive and helpful.
The service manager ( Mr C Morgan) is an asset to the company. Accommodating, …

Excellent service received last week from this car service centre. My company car, a Dacia Sandero required fixing due the rear wiper not working and one or two other faults that needed investigating. Due to me leaving my car with them I …

Saf was our salesman a very patient person explained the whole process to us making sure we were happy with all and understood all . A very knowledgeable and approachable man.

The best ever customer service, Omar Sabir made us feel so welcomed, he was attentive to our needs, kept us informed of the best deals, arranged for a test drive, gave us refreshments and after 2 hours we walk away with an order of a new …

I had my Dacia Duster serviced at Dacia Staples Corner earlier this week and would highly recommend it. All staff were very helpful and professional, especially Courtney who looked after me and my car 😊 The courtesy car I was given was an …

Not much variety of cars there and the staff just seem to leave you to it. No one wants a hard sell but at least show a little interest in making a sale.

I took my car in for its annual service last week. I was served by Courtney Morgan, who talked me through the process and the costs ahead of the service itself, and had everything ready for when I went back in the afternoon. …

Had my car in and out very helpful and happy staff arranged a time that worked well for me. Courtney went above and beyond for me today, talked me through my TPMS warning, appreciated seeing my cars health check when completed via video.
Excellent work particularly in this heat!!!!!

Sarfaraz is one of the best sales guys in my experience. Helped with the car purchase, organised the courtesy car when needed and was on the case until late, when required. Definitely will come again.

Today I had to take my car in for the annual maintenance, nothing better to do it at the new DACIA STAPLES CORNES stand here in London. Where we were attended with great professionalism, sympathy and without much delay. I want to thank Mr …

Saf has been a great help in finding my brand new Dacia Sandero. I am very happy with the service and how he has kept me updated through out the whole process and helped me out with any questions I have had. For a first purchase he has made it a good experience.

Staples Corner DACIA dealership and provided excellent service. Haroon Sarfaraz had been friendly, competent in giving information and professional.

From the first test drive through to collecting my new car Sarfaraz Haroon has been so helpful and always explained everything. I’m very happy with his service and know I can rely on him in the future

Great service. Wonderful Sales Agent Mr Sarfaraz Haroon kept me informed right through to the end when purchasing my new Jogger. Very pleased with Sacia Staples Corner customer service.

Fantastic Service and sales personal. Got served by Sarfaraz and he ensured smooth process buying a new car. Thank you

Sarfaraz went over and above in looking after us. We couldn’t be more happy with his support and kindness. We love our new car. Thnx Sarfaraz.

Hats off to James K (new car sales) and Raj (parts manager). From start to finish they made the process of ordering and picking up my new Jogger a real pleasure. Renault Dacia Staples Corner, you have two lovely people working in your team. …

Very happy with everything , saffira kept me informed right the way through, nothing was too much trouble.

Amazing first class service. We already had two Dacias and they have been extremely reliable and awesome workhorses. I was looking to upgrade our Sandero to the Sandero Stepway. …

Excellent service. Looking forward to the new car. Sarfaraz was very helpful

Knowledgable, welcoming and friendly staff! James is particularly personable and went above and beyond! …

Saf was nothing but helpful couldn’t do enough for us and kept us informed all the way as it was a pre order car. Our 3 Dacia very happy couldn’t recommend him enough

Saf was very good with the service that he gave me . He made sure he did not forget any thing he was very kind.

Saf and James provided excellent service, James found a car in no other dealership could, excellent service we will recommend them

The staff are absolutely fantastic! Super friendly, helpful and go above & beyond to ensure you are happy and well informed! Especially Saf, Murtaza and Courtney. Thank you guys, you are awesome 🙂

Saf was very helpful and quided us through the whole process very professional and helpful thank you

I’ve found a very friendly welcome. I cannot say they could do it better. Great service to the car and to the customer! Congrats!

Courtney Morgan was very obliging. I arrived early
And he dealt with me. As a result I was able to go to my work.

Great customer service and support from all team. Great people! Mr Courtney very helpful, receptionist Debora very supportive and smiley!!!

My experience consisits of two completely different parts.
First part in the conduct of person/s manning the service desk who were courteious and helpfull. …

Polite Servicing staff who are courteous, respectful, knowledgeable and just down to earth people. I didn’t feel that I was out of the loop at any point.

Great service from start to finish & seemless transition.

Salespeople were good.
The issue does not solved.

Only went to look at 2nd hand cars. No one approached us so had to try and find someone for assistance which was not easy. Also, located in worst possible area, difficult to get to with the spaghetti junction.

All service was very impresive. Haroon was very kind and helpful.Go to Dacia Staples Corner and buy your new car.

Great service from Courtney who arranged collection, service and drop back of my Renault Zoe. Super efficient and great communication.

sarfaraz was very professional, helpful. Dealing with him made the purchase very easy. I really appreciate your help. thank you Sarfaraz.

First visit to this new site to service my car. Very impressive indeed.
Excellent customer service from Courtney.

Very Very knowledgeable staff, particularly Charlotte.

A new car dealer who disappointed at first with the manager who does not know how to talk nicely with people, does not know how to listen to their needs and their interest. Negative and very sad experience with manager.

Happy with the car and service received by Saf

Was a bit apprehensive about sorting out my new car but everything went very well. The procedure was clearly explained so I knew exactly how things would work.

Professional stress free car purchase from Saf

Very informative feedback which was comforting to hear. Courtney Morgan showed interest and understanding in getting the information across.

You did everything well, polite staff clean office and toilet Mustafa was excellent a great asset to the company

Everything was excellent. My sales executive James Kalavazides was great. The Dacia Duster is a great car.

Perfect Team ,Mustafa, James, and everyone at Staples Corner …the best I’ve encountered. 10/10

Excellent service no issues very professionally

Came to order a new car. Very good customer help and service from our salesman Saf

Good experience with Saf. Helpful and responsive. So far so good

Very happy with the service. Haroon Sarfaraz was amazing, very caring and helpful.

I had an easy drop off and a quick pick up.

Soon as I entered the office/showroom, I was acknowledged and attended to. No waiting. The staff were friendly and informative.

The BEST ROMANIAN car ever… The BEST management and staff… Thanks SAF 👍 …

All points were covered. Makes a difference when an experienced service advisor deals with you (Courtney Morgan)

Very happy with the service.
Especially from Sarfaraz help was excelent.
Thank you very much.