Stratstone reviews

Last week I purchased a ex demo E-Type Hybrid 2021. From 1st contact to receiving the car less than 1 week later went very smoothly. I didnt get the opportunity to make the journey see the car before the car was delivered but Huw Southall …

Tony was amazing and gave us a warm welcome on arrival as well as communicated with us all through the process. They adhered to the time quoted for completion of the service also. …

Fantastic experience.
I feel that I need to share the fantastic experience whilst visiting Stratstone Cardiff. …

I’m writing not as a buyer but as a delivery driver.

I deliver and collect cars from all over the UK to many different branches and …

The worst company I have ever dealt with. Leased new Range Rover Sport back in July 2021. Paid money for step sides which were never received, ask for refund numerous times and didn’t get anywhere. In the meantime had issues with the sat …

Just purchased a car today. Niamh and Laura were fantastic. They were friendly and accommodating and really helped us find an option that suited us. We left very happy customers and are looking forward to picking up our new wheels.

We visited your dealership late afternoon today and was greeted by Cassandra, who was very welcoming and friendly. Cassandra was extremely knowledgeable and provided us with lots of useful information to be able to make an informed decision. 5* customer service! Thank you. Regards R & A.

Not recommended. My Range Rover was subjected to a recall, I booked it in which was the worst mistake and I feel a total scam. I was not updated about the recall or work undertaken. Instead they completed a free health check and returned my …

I didn’t put a review when we bought our discovery sport as I was trying to brush it under the carpet as just ‘one of those things’ you know, wrong timing maybe, as we’re all human right? We all make mistakes? But the service we received …

Excellent service when buying my new Range Rover Evoque at Stratstone Cardiff. The salesman Christian was extremely helpful and informative. Would highly recommend.

Everything about this dealership oozes quality, it really is top-notch. I visited the service department to obtain the service history for a second-hand F-pace I’d bought privately, and they couldn’t have been more helpful. Highly recommended.

BEWARE – SAVE YOURSELVES !!!

Everyone knows this showroom has a terrible reputation for awful customer …

Had my car put on the system for Remote. Very pleased. Joanne, at reception, sorted it out with ease.😎✅ …

Revisited review: From 1 star to 5

Top marks to the staff in the parts department. Called in to order some bits for my Range Rover, all sorted with no fuss or drama.

Joanne and the other lady on front desk were fantastic. Couldn’t do enough for us and only has a little problem went above and beyond

Had a VIP experience from start to finish at Stratstone Cardiff. I dealt with Huw Southall purchasing a new Range Rover. I’ve bought many cars over the years from other dealers including other Landrover Jaguar retailers, but this was by far …

Thanks again to Stratstone for an outstanding new car purchase. This is the 11th new JLR from Cei at Stratstone – would highly recommend!

Don’t waste your time like they wasted ours !
Went to look for a new vehicle at Stratstone , Hadfield Road , Cardiff today 2nd September 2018 . Big mistake ! …

Recently purchased a new car with Rob at Land Rover Cardiff. Exceptional customer service! Rob was always at the end of the phone if we have any questions and has even called us a few times since purchasing to make sure we’re getting on ok …

My son and I had the pleasure of a personal tour around the new Range Rover on Friday 3rd December. A superb service by Huw Southall providing us with a comprehensive guide to the new model. Also nice to speak to Head of Sales Chris Perryman who answered any further questions we had.