Total Reviews 80

Average reviews from all platforms

Average Rating 4.2

Average reviews from all platforms

  • 5.0
    63
  • 4.0
    1
  • 3.0
    1
  • 2.0
    0
  • 1.0
    15
Reassured reviews breakdown:
Google
4.2
80

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80 Reassured reviews on Google

SR
steve roach 8 months ago on Google
( 5 out of 5 )

Aaron and Connor both have expert knowledge at their job made everything so easy smooth and pleasure. being I didn’t have any experience with life insurance was so happy to have actually spoken to them and got reassured that is the right …

PD
Pete Duncan 8 months ago on Google
( 5 out of 5 )

Aaron was a remarkable operative and provided me with an amazing service. He is an ambassador for the insurer and the broker he works through.
He helped me get the best policy for my needs and requirements – simply brilliant..

CS
Craig Sutcliffe 8 months ago on Google
( 5 out of 5 )

Really impressed with Reassured, they have helped me a lot considering my Health issues. They were not pushy or demanding and gave me time to think. Such an easy service to use, Tom was absolutely fantastic.

GR
Geordie Roo 8 months ago on Google
( 5 out of 5 )

A massive thank you to Ben and Imran for getting me sorted with some cover. I was a little worried considering a previous negative experience with another company but these guys helped me find some cover and got it sorted very quickly. Would highly recommend if your struggling to find a policy, they’ll have you covered in no time 👍🏻 …

LO
Lisa Ollivierre 8 months ago on Google
( 5 out of 5 )

Quality experience! I was given the best possible advice in my situation and appreciated the time taken to answer my questions and look into what was best for me. I feel happy with the outcome and security in the decision made. Also, everything was done in a timely manner.

RF
rob fretwell-bates 8 months ago on Google
( 5 out of 5 )

What a great experience. Dil is a credit to the company the way he took time going over the questions and explaining the benefits of the policies was brilliant. A very relaxed 30 minutes well spent, many thanks

LF
Lucy Fon 8 months ago on Google
( 5 out of 5 )

The staff who attended to me Leon, was really very professional, had good knowledge of his job and was very helpful. Thanks, Leon, keep up the good work, you are an asset to your organization

SC
Sam Clifton 8 months ago on Google
( 5 out of 5 )

Yohann McAllister made a hard thing to do in life, a lot easier. I had been very busy dealing with everything else that life had thrown at us, as a family and suddenly was very aware that I had not set up life insurance for myself so I was a hard client to help but Yohann did an amazing job. Thank you

CD
Charles Dodd 8 months ago on Google
( 1 out of 5 )

Everything went fine until I decided to accept a quote from another company. That was two years ago, and I am still getting sales calls. On the one hand, I have to give credit to the persistence of the sales team. On the other hand, how many times do I have to say no? I now feel harassed by Reassured. @Reassured – please forget me.

NG
Nina Gill 8 months ago on Google
( 5 out of 5 )

I spoke to Joe Tappenden who was friendly and professional throughout the application. His rapport, empathy, and communication skills were absolutely outstanding. He made feel at ease and explained every thing to me without using jargon.

BB
benjamin briggs 8 months ago on Google
( 5 out of 5 )

I spoke to Leon today as looking for a life assurance policy to compliment my other policies in place to cover my mortgage and death in service benefit from work; as I’m expecting my first child in July and keen to ensure should the worst …

ED
Emma Donald 8 months ago on Google
( 5 out of 5 )

Great customer service, helpful and knowledgeable. Would definitely recommend. Sam was lovely and explained everything thoroughly.

VA
Victoria Angus 8 months ago on Google
( 5 out of 5 )

Suresh Teji was an absolute delight, it felt personal and friendly, he explained everything clearly with a lovely phone manner, wish there were more lovely people on the planet like him.. sending love and luck to himself and his family. Thank you again Surersh. Ur a star.

OW
Oliver Wakefield 8 months ago on Google
( 1 out of 5 )

Although I admire the persistence, The harassment from this company is a joke.
Im not sure how they originally got my details but nether-less I was called and I went through a quote with them. …

MG
Melony Green 8 months ago on Google
( 5 out of 5 )

I am over the moon and was pleased to hear a nice happy voice , especially first thing on the morning. Leon was so friendly and helpful. He is a gratitude for your company.

AA
adeola alagbe 8 months ago on Google
( 5 out of 5 )

I had a lot of questions to ask regarding the right and best Life insurance for me and my family. Leon made this very easy and he was very professional and helpful. Thank you.

JC
Jo Cleary 8 months ago on Google
( 5 out of 5 )

extremely professional but friendly Yohan guided me thru the process (lots of questions – get a brew first) and found me life insurance which fits perfectly – thank you Yohan!

AF
Anna Fox 8 months ago on Google
( 5 out of 5 )

Lee was great at finding me a fantastic life insurance cover ,he was good at explaining everything and I took out the cover straight away .Highly recommend this company and very happy with the service they provide ,Lee was very knowledgeable.

LI
Life in United Kingdom with Buds 8 months ago on Google
( 5 out of 5 )

Pleased with Suresh assisting me in choosing my life insurance. He’s very informative and easy to talk to. He answered all my questions and makes everything clear. Thanks for all the help.

DK
Donna Kirkpatrick 8 months ago on Google
( 5 out of 5 )

Jonathan Dunn provided excellent service, was very knowledgable and made the whole process so easy. Many thanks Jonathan!

SL
Stuart Laird 8 months ago on Google
( 1 out of 5 )

If I could give less I would, The harassment from this company is unbelievable. They have been told numerous times to remove my details and do no call and they ring from different numbers as I have black listed them all. One day I received …

RT
Robert Thomson 8 months ago on Google
( 5 out of 5 )

Had a call today from this company, firstly I was surprised but after talking to a gentleman called kris with a K as he put it,I found it not so much a cold call, he detailed everything about life insurance with ease and I found him very …

BM
Barry Mcokinue 8 months ago on Google
( 5 out of 5 )

Spoke to Leon. Very helpful and friendly guy who made the process simple and easy! Would recommend to anyone looking for life insurance.

SB
Steve Berkhauer 8 months ago on Google
( 5 out of 5 )

Spoke to Sam today and got amazing and quick service, would recommend highly

PT
Patrick Tse 8 months ago on Google
( 1 out of 5 )

About a month ago, I got an online quote to see what a life insurance policy would cost for myself. They were quick to get back to me with a quote and ask me for further follow-up questions to further tailor my quote, all good up until I …

HD
Hugh Davies 8 months ago on Google
( 5 out of 5 )

I spoke to a very nice and understanding Lady called Vanessa White at Reassured. She went above and beyond my expectations, and made me feel at ease. Her rapport, empathy, and communication skills were absolutely outstanding. She listened …

SG
Sue Goodchild 8 months ago on Google
( 5 out of 5 )

Molly was excellent and so was very informative. Finally got the result i need and can now relax and enjoy life.

TW
Trevor Walton 8 months ago on Google
( 5 out of 5 )

Although the process took long than I thought Molly the advisor from Reassure was very professional and helpful

JJ
Jonathan Jerrett 8 months ago on Google
( 1 out of 5 )

Terrible company got a quote once and decided not to go with them. Still calling me all the time off different numbers after I told 3/4 advisors I wasn’t interested now I have just resorted to keep blocking every new number they keep calling me with

PD
Paul Davies 8 months ago on Google
( 5 out of 5 )

50 this week, and was extremely happy with the advice and help all the way through,to putting in place a bit of pocket money for my kids ,

CK
Ciaran Kelly 8 months ago on Google
( 1 out of 5 )

Went with a different insurer. They still call me 2-3 times a week from different phone numbers. Even though I’ve told them not to.

CW
Crystal Ware 8 months ago on Google
( 5 out of 5 )

Dil was amazing at helping me decide on life insurance. He was very professional and helped me massively. Thank you Dil

JM
Jean Morgan 8 months ago on Google
( 5 out of 5 )

Leon was very knowledgeable, helpful and professional. He put me at ease by explaining everything in simplistic terms. He made sure I got the best policy for my needs. He is a tremendous asset to the company. His customer service skills are exemplary.

DR
David Rhodes 8 months ago on Google
( 1 out of 5 )

do not stop calling asked to remove details and blocked about 18 numbers and still calling will be reported do not give these people your details if u was peace clearly do not get the hint

SM
Sarah Minnis 8 months ago on Google
( 1 out of 5 )

I would give this 0 stars if I could! I was contacted by them after clicking on a link on facebook. I clearly stated that I did not want to buy anything that day as was looking into critical health cover. They were really pushy and …

KY
katie Young & Rachel Marshall 8 months ago on Google
( 5 out of 5 )

Really nice person to talk to, really good knowledge of differing policy’s and got me the right insurance policy to suit me. Excellent service, would definitely recommend to others looking for insurance.

RL
Ron Limbrick 8 months ago on Google
( 5 out of 5 )

I would highly recommend this service, Dil was very professional, he was a pleasure to talk to, kind regards Ron

VR
Vincent Roberts 8 months ago on Google
( 5 out of 5 )

Leon was brilliant made everything so easy. Very helpful and a true gentleman.

MD
Marie Davies 8 months ago on Google
( 5 out of 5 )

Great experience. Lee was so helpful and took his time to listen.

AR
Andrew Robinson 8 months ago on Google
( 1 out of 5 )

No issues with the service recieved but the relentless, daily hounding after deciding against purchasing is infuriating.

LT
Laura Tansley 8 months ago on Google
( 5 out of 5 )

Excellent service from Jimmy. Very helpful, explained all information clearly.

DC
Daniela Coleman 8 months ago on Google
( 5 out of 5 )

Dil from Reassured greatly helped me through the process of choosing and understanding the different life insurance options available to me. The experience was very pleasant and I wasn’t pressured into picking any insurance I wasn’t 100% comfortable with. Overall, very happy! Delighted with my choice and Dil’s assistance!

MB
Mercedes Berrio 8 months ago on Google
( 5 out of 5 )

Amazing service. I got the information I needed. Tan was friendly, professional and very helpful. Thanks

KD
Kevin Docherty 8 months ago on Google
( 3 out of 5 )

I was looking for an online quote but they have continually phoned me since I enquired, they need to be more transparent in there advert

KD
Kelly Davis 8 months ago on Google
( 5 out of 5 )

Talking to and getting brilliant friendly but professional support from Leon today after 3 years was terrific.
He found the cover I was looking for and explained it all in such an empathetic …

KM
Karen Miles 8 months ago on Google
( 5 out of 5 )

Sam was a delight. She was friendly, so nice to talk to a real person and engage with them as the process of acquiring life insurance is lengthy. I was offered a great policy that suits my needs and I am very happy with my cover. I would recommend Resure and in particular Sam, as broker.

SD
Sienna De Leon 8 months ago on Google
( 5 out of 5 )

Jonathan explained everything within details. I am really happy to signed up as he answered all my questions patiently as I am very naive about life insurance. having declined on legal and general, I am very pleased that I got accepted on IG. thank you so much for all your help. I will be recommending you to my friends!

KH
kyrie Hutchinson Mathurin 8 months ago on Google
( 5 out of 5 )

Dil was absolutely amazing great customer service, very friendly and helpful

EH
Eleanor Hoare 8 months ago on Google
( 1 out of 5 )

Signed up online for a quick quote and have received 15 calls in the space of a 6 days from all different phone numbers.
Each time I block one, they call back on a different number.
Completely spammy and over the top.

NM
Nicola McCann (Nikki) 8 months ago on Google
( 5 out of 5 )

Excellent customer service. I honestly can’t recommend & rate this company any more highly. I found everyone I spoke with was professional yet friendly, efficient and helpful. I must mention Lucy Staddon in particular was exceptional. …

KL
Kevin Lord 8 months ago on Google
( 5 out of 5 )

They couldn’t do enough to deliver a quality product at a very competitive price. They sorted me out with life assurance from an American provider Met Life. 10/10

FO
Florence Oi Angoua 8 months ago on Google
( 5 out of 5 )

I was happy with the service I got from Aaron he was very patient in waiting for information that I was supposed to obtain also he explained for me to understand the terms and condition also to find a policy that suits me he was cheerful.

GW
GLOBE WALKERjnr 8 months ago on Google
( 5 out of 5 )

Great service and very caring staff, the dude that helped me was very understandng, caring and patient!

MP
Mr P 8 months ago on Google
( 1 out of 5 )

Wanted a quick online quote for a rough idea but got bombarded with calls from a local number, a mobile number, a private number and now 2 random ones from Manchester. I’m an ex mortgage advisor and insurance broker and this is not how you harass potential customers.

AN
Alina Nazam 8 months ago on Google
( 5 out of 5 )

Amazing service. Sam was very polite and informative 🙂

SC
SikaHeemaa Clothing 8 months ago on Google
( 5 out of 5 )

Suresh was my adviser and he really had time for me and answered all my questions to my satisfaction. I recommend Reassured.

RC
Rod Campbell 8 months ago on Google
( 1 out of 5 )

I was called back by this company and all was going well as I was told that they check all providers and give the best deal. While listening to the terms and conditions I decided to check with Legal and General. To my amazement I received a …

NF
Natalie Farrugia 8 months ago on Google
( 5 out of 5 )

Received excellent service from Dil my advisor. Very personable, patient and clear with his questions. Made the whole experience pleasurable rather than a chore. I wish there were more sales advisors like this gentleman that I spoke to today.

DS
Danielle Siddall 8 months ago on Google
( 5 out of 5 )

Tory Slezer gave me call regarding my life insurance quote, he was so lovely, friendly & explained everything in great detail. I couldn’t fault him. It was my first life insurance I’d taken out and everything was told to me in such detail, …

JT
Jen Thaqi 8 months ago on Google
( 5 out of 5 )

Dil was so nice helpful, understanding. Great to know he was helped me put something in place and I am happy with with the service I got . Great outcome . Thank you so much .

NJ
Neil Jackson 8 months ago on Google
( 5 out of 5 )

Very happy with the service. Fully explained everything throughout the process

CB
Cee Bee 8 months ago on Google
( 1 out of 5 )

OMG, talk about waste of time!!!!!
They talk over you and get you to apply for deals that you will be ultimately rejected for. …

IE
Ikenna Ebere 8 months ago on Google
( 5 out of 5 )

I spoke with a member of staff called Emily. I must say here that she was so patient, composed and seemed to know what she was doing. This to me gave me some confidence to continue with my intended plan for an insurance. Though the …

ES
eirwen strathdee 8 months ago on Google
( 5 out of 5 )

Lee was fantastic sorted everything and got me the best deal

DC
Debbie Clephane 8 months ago on Google
( 5 out of 5 )

Excellent service from Oliver.
He found the perfect policy for me!!

DO
David Oliver 8 months ago on Google
( 5 out of 5 )

I was looking for some life cover online and Reassured came up as a comparison service with some quotations. After completing some initial info I was contacted by Ryan who was willing to assist me in my search and help me find the right …

EC
Ez Collins 8 months ago on Google
( 5 out of 5 )

Had an amazing call with Laura.. she was amazingly helpful and polite. Extremely kind and found the best options that suited my needs. Being unaware of what cover I fully needed and required she was able to explain everything into detail …

MT
Melissa Tyler 8 months ago on Google
( 5 out of 5 )

Jimmy Clinch was amazing from start to finish. I have had getting a policy on my to do list for some time now but in all honesty really didn’t feel like the hassle. Jimmy made it such a quick, easy and seamless process. I didn’t feel like I …

DS
dava speck 8 months ago on Google
( 5 out of 5 )

Absolutely loved the service yohann was simply the best I have ever dealt with

IE
Isabel Elliott 8 months ago on Google
( 5 out of 5 )

The advice I took today from Jack Trott was very helpful He was patient and took his time to make sure I understood every part of my policy.He also made sure that I was happy with all aspects of the service that he provided from start to …

SK
siobhan kellett 8 months ago on Google
( 5 out of 5 )

My boyfriend and I spoke to Katie Clark’s and she was amazing. She talked us through all of the different options so we could make a decision into which was the best policy for us. She answered all of our questions and was super friendly. …

WK
Warren Killeen 8 months ago on Google
( 1 out of 5 )

Most annoying company. Most online comparison searches appear to go to them whether you want to or not. Have had 16 calls from them over 3 days despite me saying I didn’t want to deal with them as had the same issue previously. Call from …

SS
Sarah Stevenson 8 months ago on Google
( 5 out of 5 )

Reassured went to great lengths to find me an insurance policy which suited my needs. They were extremely knowledgeable and very pleasant to talk to on the phone. Thank you for all your help!

CF
Clare Fenton 8 months ago on Google
( 5 out of 5 )

Jack was amazing. Very friendly but also professional and I could tell he cared. A huge asset to the company. Joe who I spoke to a few days ago also was amazing & cared. Both of you should be proud.

BM
Bill Meredith 8 months ago on Google
( 4 out of 5 )

Took out a Life Insurance policy yesterday with Reassured. An excellent service.

J
Joanne 8 months ago on Google
( 5 out of 5 )

Excellent advice, no jargon! Friendly & professional!

SF
Strawberry Fieldz Music 8 months ago on Google
( 5 out of 5 )

Sonny was brilliant and made the process of getting life insurance super easy and had great banter too. Highly recommend

FO
Frances O’connell 8 months ago on Google
( 5 out of 5 )

I spoke to Dil who explained everything in great detail I felt very comfortable about my descision I am not very comfortable with the “hard sell” I tend to reject as I don’t maybe understand but he made it very easy and I did understand …

CS
Cathy Simawo 8 months ago on Google
( 5 out of 5 )

Very professional individual I dealt with on this day. I got all the information that I needed to make an informed decision

NA
Nicola Alexander 8 months ago on Google
( 1 out of 5 )

What a boiler room! Went online in the evening as I wanted to have a look at a few options for Life Insurance. Instead of giving you any quotes, the systems suddenly tells you one of the team will be in touch and then my phone started …

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