Danetti reviews

Firstly this company and everything it sells is stunning. However, I ordered a bed back in July with a 17 week time, during which I sold my bed, to then find out at the end of the 17 weeks wait time, it had increased another 17 weeks; this …

I ordered my table and chairs from here on Sunday and then panicked when I read some of the reviews on here.
Needn’t have worried, my order arrived on Thursday as advised and the delivery …

Love our new Riley dining table and Serena dining chairs. So glad I waited for the blue-grey velvet to come back into stock. Both arrived within the 12 week delivery estimate. The 2 delivery guys were brilliant. The chairs were easy to …

Very impressed with the quality and look of my dining table. I have owned it for more than a month now and I can honestly say it’s the best table I’ve ever had. The shine of this table is incredible, looks like marble but it’s much better as it doesn’t stain.

ordered swatches from danetti to check the shade and picked the one that matches the sofa in the shared space. Order of stools was quick and simple. I particularly like the profile on the brushed steel legs. The seats are comfortable and …

Appalling service and quality of some items. We ordered a fire pit, outdoor seating area and an extra large cover that cost in excess of £2000. There were long lead times on all item including the cover that were a 12 week wait. I am …

Excellent bed. Love it. It looks luxury in real. The storage is huge. The wings are removable which makes it easy to move it to different size of the room. Very easy and simple to install. Highly recommend. Thanks Danetti 🙏🏻 …

Great service and quality goods by Danetti.
This is my second item purchased from Danetti and both were very well packaged and in perfect condition. …

We are really pleased with our Romeo black ceramic round dining room table. It is the perfect size for our dining room, both stylish and sturdy and excellent quality. Very good value for money. We were impressed with the whole ordering and …

Love my new chairs and bench. Delivered within the time stated on website. Smooth delivery process at arranged time. Very comfy, great quality, will use Danetti again!

Outstanding service at every stage.
When I ordered a table online at the weekend and it said we could have it delivered on a day of our choice that week I almost couldn’t believe it. In fact I …

Ordered On Tuesday delivered Friday, excellent service. Chairs carefully wrapped and packed to avoid scratches or damage in transit. Love the stools, this is my third set. They are perfect 🤩 …

I bought the Tori dining chairs. A few years old and they are now looking shabby, the faux leather has gone into holes. We don’t have little children or pets and they have had only light use. Poor quality. The reviews on their site are …

The Form bar chairs in blush pink look great in our kitchen. Prompt service and excellent quality from Danetti

Product quality is outstanding. From the purchase to delivery service was excellent. Great communication from customer services and prompt delivery. With no hesitation I will be placing my next order in near future with Danetti.

Excellent Service. Fast Delivery. Follow up call.

Danetti delivered my goods earlier than anticipated, and with no issues. I had …

Superb after service
Had an issue with a table I ordered, wasn’t too happy. However after a phone call from the Escalations Manager Emilie, she sorted everything out for me and was …

Some of the most stylish and tasteful furniture, great quality, great prices! I bought a bed and it was delivered within a week! Other places I was looking at had 4-6 week waits. Lovely showroom and helpful staff. I made a wish list as I walked around so I’ll be back!

Absolutely stunning, thank you danetii we have ordered dinning chairs and two bar stools, had to wait a long time for delivery however it was so worth it! Beautiful quality couldn’t be happier with our purchase 🥰 …

Our dining chairs arrived today and we are very pleased with our choice. Dana in customer services has been excellent to deal with all through the process, sending swatches and checking in to see if we needed anything else. Would recommend this company a real pleasure to deal with, and chairs are stunning,

Mixed experience. We had a chair that had barely been sat on for two years break when someone (of a quite normal weight..) sat on it and it broke. I asked Danetti what my options were – and that I was happy to buy a replacement chair leg …

I am really impressed with the quality of Danetti’s furniture. I started buying a bed and ended up buying also a sofa a table and a footstool. Everything is really well made and elegant and at a reasonable price, especially for the quality. …

I wouldn’t recommend this company, one of the most stressful experiences ever, customer service is shocking and very inconsistent, we placed a large order from their shop in June & was assured we would receive all are items in 2/3 weeks. We …

I bought two chairs which are everything I wanted them to be. Perfect for my kitchen breakfast bar. Vibrant teal with black legs and extremely easy to build. With the exception of delayed delivery which was annoying the service has been …

Recently ordered 3 beds and really happy with both the customer service, delivery and items. Was initially put off by some negative reviews but glad I ignored them. High quality products that look great. There was an issue with the Ottoman …

We bought Octavia Luxe Champagne Velvet King Size Bed With Storage for our new bedroom and we couldn’t be happier with our choice. The bed looks and feels luxury, great quality, very comfortable to sleep on and with massive amounts of …

Ordered the Nala dark washed oak extending Dinning table two weeks ago.
The delivery service was excellent well packaged and came within 2 days of ordering. …

we recieved our 2 stools on Monday. The packaging was brilliant. The stools are very high quality and we are thrilled with them. We sit at our Island in the kitchen now .Danetti your service is 5 star. The courier company kept us well …

Update – Since my previous experience I have been dealing with a lovely lady called Emilie. I have to say her service has been impeccable, I didn’t think my experience could be turned around but she has done a great job putting the wrong …

I have ordered twice from Danetti and I must say the customer service, the online ordering is all 4 5 star. Especially the call centre, I accidentally ordered more of one item and Kaz was ever so helpful on the phone. Competitive prices, quality products and great service.

Ordered an expensive set of dinning chairs and a table which were lovely but the table was missing anti-scratch pads which means my floor will get scratched, it’s appalling QC considering the price of the item. I’ve called Danetti over 6 …

Excellent customer service, unfortunately the bar stool wasn’t quite the right colour and not quite as plush as we had hoped for the price. Simona in customer services was really friendly and organised collection for return the next day, no quibble. 🙂

The customer service are so nice. Always responding to my enquiries, even sent swatches to help me decide. They called me prior to delivery to confirm someone would be home. I couldn’t recommend them less. Infact, I have had to purchase another set of furniture from dannetti. The quality is great as well.

Horrendous customer service, me and my partner bought a bed for our first house in November, it was faulty Danetti said we hadn’t put it up correctly, after back and fourth messages for over a month, they sent an engineer out who confirmed …

Serena rust bench and teal dining chairs are fantastic quality and genuinely extremely comfortable, so much so, I bought another one for my dressing table. Delivery was spot on with excellent communication, which is so very appreciated. A little more than I wanted to spend originally, but they really are georgous and so very comfy!

Beautiful bar stools arrived extremely well packaged and wrapped . Stools look gorgeous and are sturdy, comfortable and so easy to assemble. Very impressed with Danetti . Lovely quality product at a reasonable price.

tem delivered was damaged in multiple places. Had clearly been returned by another customer – multiple shipping labels on the packaging attested to that – and then shipped to me damaged. Knowingly or unknowingly. If one assumes they …

Terrible customer experience by dealing with Danetti. We ordered eight dining chairs in November 22 for delivery in January 23 as per Danetti’s lead time on the items which was confirmed at point of order. 4 months later we’ve received 2 …

Avoid at all costs. I have made the mistake of buying from Danetti and referring it to my friends as well, who went on to make purchases. The faux leather on the dining sofa I have purchased has started to peel off and when escalated was …

Delighted with my new bar stools. Style Monti in light grey leather. They are a quality modern design which suits my new kitchen perfectly. Efficient seamless delivery too, thank you.

Lovely design, comfortable. Most counter-height bar stools are higher than these, but these were an ideal height for my wife who has some arthritis in her hips. My only quibble is the prominent Danetti logo stitched into the side seams. …

AVOID – poor quality products (bed dips in the middle) and terrible service, refuse to exchange or refund despite a ‘satisfaction guarantee’, will be escalating with my credit card company in order to get refunded. i’ve been sleeping on a mattress on the floor since december with a bed i can’t use!

Nice looking but NOT durable dining benches. Bought faux leather corner dining bench and straight bench about 5 years ago. Looked great, but after less than 5 years of light wear (sat down as family of 3 about 3-4 times per week; about once …

Ordered Bar stools #237397 on 21/11/22. Danetti took full payment even though i believe they knew they could not fulfil this order within the stated delivery time. Received an email from Danetti on 9/12/22 saying order delayed 4-6 weeks. On …

Purchased bed after considering some fabric samples. No complaints about either product or service, all good and would very much do business again. Recommend.

I originally posted this review very upset with that my order hasn’t been delivered. We have since received our outdoor furniture and it is really lovely!! High quality and finish. Really comfy cushions. …

Great service from Danetti never known a service like it, struggling to get the right colour of bar stools For my new kitchen and this service has been great , samples high quality and come within a few days . I will be ordering from Danetti based on quality and service alone already . 😊 …

Bed arrived in good time and the quality is really good. Very happy with this purchase and will definitely recommend going forward.

The dining chairs I bought online are exactly as pictured and described – I am thrilled to bits with them. …

Did have an issue with broken tables X2 at first. However they were always quick to arrange collection and re delivery of new item. The last couriers waited until we opened it to make sure there was no damage. The after care has been great and the products themselves are great. Makes our kitchen stand out

So happy with our garden furniture. Danetti is always spot on with quality and design as well as comfort.

Great quality garden furniture with helpful customer service team and fast delivery . Have bought from Danetti before and would be happy to order from them again .

This is revised feedback after speaking to Emilie at Danetti customer services who has successfully responded and resolved my issue. …

Wrote a review about the actual stools for their website, but they did not “approve” it, so it never made its way to the site and they let only 5 star reviews appear on there… …

Firstly if I could give zero stars I would. We ordered a sofa back in August, we were told it had arrived and would be kept in the warehouse until we wanted delivery. Well we rang for delivery and we were given a date, and 2 days before …

absolutely love my Lola bar stools, very good quality and very easy to assemble. They are so comfy too. I was a bit worried buying online but so glad I chose them. Thank you

Love the Savannah sofas and Rio chairs. Sales helpful for the right product. And customer service helped with an issue because the table was temporarily missing but they did fix it and were very helpful. Its when things don’t go to plan …

4 bar stool type chairs for our kitchen island. Service, delivery and product all perfect.

The quality of the bedside table I ordered was average, not worth the £219 I paid. When my order was delivered, only one table came in the delivery. It took a week of me chasing the customer services team to agree to send me the other table …

The second time I have ordered furniture from Danetti and on both occasions excellent customer service, great quality products well packaged and delivered swiftly. This time the Denver dark oak coffee and side table are lovely and look …

Terrible customer service. Made 3 orders. 2 arrived damaged and 1 developed a fault after a few months of ownership. Has taken months to get a replacement for the fault as they accused me of damaging it. Finally had an independent assessor …

Love these chairs, contemporary, well made and a British company.
They match up well to the likes of Bo Concept etc..
Communication with company was good , delivery as expected.
Would definitely recommend 👌 …

Would not recommend. Ordered a double bed for 8 week delivery, 10 weeks later, numerous phone calls and was still waiting for the bed. When it eventually arrived, the felt cover for the storage part was torn, we noted the parts had …

I have come across this site numerous times, and wow the stuff looks fantastic! Was very close to ordering a new dining set worth £1557 and thought being a first time order I may be entitled to some discount (as the majority of places do), …

Bought a dining table from Danette. Great experience in store with very helpful colleagues. Great quality product and swift delivery. Only disappointment was a few dining chairs out of stock and not back in for almost six months (possibly longer)

AVOID AT ALL COSTS. We bought a bed from this company back in July 2021 and knew then it would be a 6 month lead time. However come January, the bed was running 2 weeks late. At the point of delivery, they delivered to our old address …

I do like the quality and finish of the products I received. The instructions were user friendly. However the delays and lack of explanation as to why my items took several months to arrive was very frustrating. They took triple the estimated time from when first I placed my order. It has put me off using this company again.

Ordered 2 bar stools June 6th. Danetti delivered 2 random dining room chairs. They then said they would collect the incorrect chairs and deliver new stools. They collected the chairs but no new stools arrived. I rebooked a delivery date and …

Ordered all my bedroom furniture and a sideboard. Looks amazing

The team was very helpful throughout the whole process. Exceptional customer service

We ordered the Paolo King bed back in March with a estimated delivery time of 2-4 weeks.
Unfortunately this was not the case, and I had to chase a delivery date numerous …

Absolutely beautiful. Exactly as shown online Chairs are all very comfortable, table easily extends and plenty if room for the spare leaf too. Delivery was very well organised and communication throughout was great.

Lovely bed , all parts were there, lovely quality. Only dropped a star because of the delivery company. They didn’t have shoe protectors so left all the boxes in my hall way, even though delivery should be to a room of your choice.

Absolutely love our sofas. Chloe and Emelie, your Customer Service is second to none. I highly recommend this company. So far we have purchased 2 luxe sofas and a nest of tables. Love em all.

I Bought 4 Form cantilever chairs in Dec 2020. 18 months later 2 of them had started to fail on the welds. I initially got nowhere with customer services but on placing a review here my complaint was escalated and has now been resolved to my satisfaction.

So thrilled with the quality and look of our bar stools. The care taken with the packaging meant they arrived in perfect condition. I will be ordering from Danetti again.

Delighted with every purchase (and I’ve made a few as we’ve recently lived house) Products are beautiful quality and a lot require very minimal assembly which is a bonus! Customer service are genuinely excellent, no long holds or automated …

Don’t order from them unless you’re happy to wait six months for your delivery.

Two of my orders were delayed on multiple occasions. Whilst this was due to the …

Purchased the Savannah Garden furniture – when for the modular option to create an L shaped seating area.
The furniture itself is beautiful. It’s great quality, the cushions are really …

Ordered Garden furniture totalling nearly £1200 and although pleased with furniture the delivery and packaging was something else. Didn’t pay for weekend delivery but it arrived late from schedule and absolutely full of POLYSTYRENE not …

Very poor customer service and approach. I was supposed to have today my 6 chairs and dining table delivered. But the table top hasn’t been delivered as it has apparently arrived damaged in the warehouse of the carrier. I’ve contacted the …