David Lloyd reviews

By far the worst club in the #heston area. Taking advantage of the fact there aren’t alternatives available. Horrible customer service, broken equipments, facilities not working and no response to complaint filed over a month ago. Yet …

I went to a blaze taster class and I had a great time with Jade.
The rooms are spacious and equipments are new.
I tried their three eggs omelette and honestly it was one of the best omelettes …

As a member of David Lloyds for over 6 years I can honestly say this is the worst gym I have ever stepped foot in. It’s a shame that it’s so local to me.
I have been attending this gym for over a year now and these benches or machines …

From the moment I walked in the door, they greeted me with a warm smile and made me feel welcome. They were extremely knowledgeable about the gym’s amenities and classes, and took the time to answer all of my questions. They were always …

When we went in for a tour, it was wonderful. Customer service was friendly and very informative.
As of this moment, we have been having nothing but issues with the team. We’ve …

This outstanding fitness center offers a comprehensive range of facilities to cater to all of my fitness and relaxation needs. …

This gym has so much potential! Great equipment and facilities but it is always a mess. Weight are left everywhere and there are no signs in appropriate areas telling patrons to put their weights away. It gets to a point where the gym is …

I am so happy with the Club, it has really made me and my Husband extremely happy – Stacey was fantastic and went above and beyond to help us settle into the club. Really love the yoga and Pilate classes, and it’s very clean and tidy. It feels like we are coming to a 5* hotel.

I had an amazing experience with my personal trainer Yaseen! From the beginning, they took the time to understand my fitness goals and created a customized workout plan that was challenging yet achievable. Their knowledge and expertise in …

I’m writing this review, after my first one was deleted. Last week I had a tour of the gym, with an open day. A member of staff explained me everything about the current and the post refurbishment facilities, which I was very happy about, …

I’ve signed it with the help of Stacey and haven’t regretted it since. She showed me around explained my options clearly and I’ve chosen accordingly. A great experience. …

Had a great recent visit at David Lloyd heston. Brilliant club made even better by Shvas who was pleasure to meet. They listened all my feedback patiently and have seen massive improvement in Gym now. Hopefully this continues!!

Had a great recent visit at David Lloyd heston. Brilliant club made even better by Shvas who was pleasure to meet. They listened all my feedback patiently and have seen massive improvement in Gym now. Hopefully this continues!!

The fact that complaints about the management of the club are responded to with “we have asked the management team to get in touch with you” says how much customer service is valued and how much customers are respected by this club. …

Became a member with the missus end of February and I have to say best thing we ever did. Having fun and getting fitter together. Go 3 to 4 times a week. Gym, swimming, tennis and a good social set up, I’d recommend it to everyoneone, shvas is a multitasking person, he is a gem for David Lloyd heston.

It was like going to a council owned gym.

Everything was worn out, the changing rooms reminded me of school changing rooms …

Staff are amazing! Noor at reception made me really keen to join. Spa staff gave me a tour of facilities and they look fab, very nice girls.

There are hardly any classes available for children at this facility. Although the premises have been recently renovated, they are not well-maintained, with consistently dirty floors, toilets, and showers. The swimming pool water is also …

Joined recently, I luckily received free PT sessions. After enjoying the tasters I chose to do an extra session with Yaseen, he has been brilliant!!! Would highly recommend:)

David lloyd has been awesome to me. Their trainers are exceptional, was conducted brilliantly by shvas , the overall vibe is great and I have had nothing but good experiences. I definitely recommend them to my friends and family.

Really poorly run gym , showers have no ventilation , squash courts are gone , badminton courts have been run down and not useable for the past year , new manager is very rude and pretty much doesn’t care. Been going to this gym over 15 years and it’s just been declining ever since

I am so very appalled by my experience today!
I have been publicly humiliated and threatened today by a member of Heston staff called Georgina Luccket. …

Has improved a lot recently. Going here is more of an experience now than just being fitness session. Shvas is amazing, we finally have a person here who listens and helps things improve.

The refurbishment looks absolutely grand, money well spent on new facilities and employment. Was delighted to see bright smiles at the front from reception especially Noor and Sophie on my last visit

One of the best branch in London.
Manager Shvas had a very positive attitude and sorted out all my issues.
Would 100% recommend

David Llyods Heston is a great club. What stands out most is the excellent service provided by staff. Yaseen in particular always goes above and beyond whether that’s at reception or around the club. Always willing to help and always with a smile.

Possibly one of the worst David Lloyds in terms of value for money, quality of club experience, management and customer service. The gym is benefiting from a lack of competition in the area, it’s only a matter of time before customers leave …

I was at Saks hair and beauty spa and it was amazing! If there was an option for 10 stars I would have chosen it. I was greeted by Piyam the manager l, who went abive and beyond to accommodate both my partner and I. …

My first experience with David Lloyd have not been disappointed I train here about 4-5 times a week and find the consistent positive trainers ,shvas was obliging, awesome music and participants who take class create a perfect workout environment

Visited the club recently and had the pleasure of meeting Shvas who I believe is the Ops Manager.
He was friendly, professional and the reason why I’ll be joining this particular gym this month!

Started at David Lloyds Heston recently, had a couple issue but the Receptionist Yaseen was exceptional and was able to solves these for me. Would hundred percent recommend this gym 👍 …

Would just like to say that aside from the facilities, the employees here are amazing. Especially front of house, Noor and Elysia have great knowledge of customer service. Shoutout to the whole team.

If you expect to be treated well as a tennis player, be prepared to be disappointed. The regular evening club sessions are cancelled without any prior notice, for no reason. …

The atmosphere that Noor at reception has made is terrific! She’s always got a smile on her face and genuinely looks like she wants to help. Thank you Noor.

I have been a member of David Lloyd Heston Fitness Club for over a year now, and I couldn’t be happier with my experience. Thanks shvas for such a prodigious experience

Attended a lovely Pilates class and was greeted by front of house Noor very well. The customer service skills are impeccable. Thank you Noor!

AMAZING CLUB! The staff here is incredibly friendly and extremely qualified! , the ops manager shvas was very helpful.

Hands down, best choice I’ve made david lloyd heston . VERY friendly team who make me actually want to go train. Hats off to shvas what a person , I look forward to walking through the doors and always feel amazing when I leave

Hands down, best choice I’ve made david lloyd heston . VERY friendly team who make me actually want to go train. Hats off to shvas what a person , I look forward to walking through the doors and always feel amazing when I leave

I was member for years and management been extremely irresponsible and ignorant. Pool area is smelly, greasy, steam, shower and sauna full of hairs and filth. Heston club is Over priced and dirty club.

This place is rated 3.5stars below on Google for a reason.

The good bits- …

Lovely looking club. Reception staff are very professional especially Noorie. All staff are very pleasant.

Best gym in the area, staff at reception such as Noor and Elysia make the club very welcoming.

Been a member since childhood, never missed any payments or had any requests from the gym. The low standard and poor customer experience was acceptable as the gym was a gym and allowed a workout to take place without any further …

My friend took me to visit on her guest pass and I enjoyed swimming and aqua aerobics.
I then used the sauna and steam room. It was very relaxing, not too crowded and there was very spacious changing facilities.
Very impressed 😊👍 …

Most magnificent club i ever saw in my life , had a great experience talking with shvas the ops manager

Great place with an excellent manager Mr. Shvas Narang ,he was very thorough with the place and was of great help and hospitality , all in all a great experience and we need more people like himself making people worth their while 😊 …

The place is lovley but as tennis player (paying as Platinum) I can’t easily find a court to play due to a couple of indoor courts used for extra gym stuff.
There are several outdoor courts but due to the weather and poor maintenance are …

Gym Is Amazing.. Stacey the sales manager was very informative and made the Joining process very simple and welcoming.

Amazing, excellent club would like to visit more often now , great help by Shvas Narang outstanding ops manager

Friendly staff. The club was under the maintenance when I visited however the tennis courts and pool as well as sauna facilities were great!

Amazing club, great staff specially Mr. Shvas Narang outstanding ops manager
Would like to visit again!

Amazing club, great staff specially Mr. Shvas Narang outstanding ops manager
Would like to visit again

Amazing club, great staff specially Mr. Shvas Narang outstanding ops manager
Would like to visit again

Big shout out to shvas!!! He lifts up the atmosphere and creates a vibe of next level what a experience with david lloyd . 😊 …

Amazing club had a great experience, Hands down to Mr. Shvas Narang excellent ops manager……

Great place to train had a amazing experience with shvas , would definitely recommend to other people

Had a very enjoyable visit at David Lloyd Heston, great club made even better place by shvas

Have been a member from a long time , amazing place to visit , Mr shvas the ops manager was a excellent person made the place even better

Great place to train had a amazing experience with shvas , would definitely recommend to other people

Came into david Lloyds Heston today, Yaseen who was at reception was lovely and very welcoming !!!, would highly recommend.

Not bad ! I like the surroundings area as well.

Amazing and complete, clean club . Would highly recommend! The guidance was brilliant by shvas

Amazing place , Mr. shvas the ops manager made it more amazing , had a great experience at David lloyd heston
Great place to be a part off.

Great club really enjoyed the vibe was welcomed ethically by shvas ops manager 🙇‍♂️ …

I m member for long time .Great facilities nice staff , the guidance by shvas great .

A man named Paul at the reception really helped me out a lot today while I was here he was very polite and well mannered! A great lad with a lot of manners .

Noor and Elysia on reception make the club a friendly place. Everything looks good, hopefully it stays like that.

This place helps me to heal from all the tensions and shvas even makes the place better with his kindness ☺️

Great place to enhance skills , Shvas was very helpful and caring , the food is also pretty good .

One of the best club i have visited, the OPS manager was ethical and superior😊 …

Amazing club with great facities.. Friendly staff all round , thanks shvas for amazing experience

The atmosphere is pretty good over here it is made more energetic by shvas .

The management team are not fit for purpose.

I was deliberately injured by a member of the club’s locker room staff. This was …

Great place for a boost in life , must try , the staff specially the OPS manager was very helpful.

Getting through customer representatives is a joke. I visited the leisure facility with regards to my membership cancellation giving a month’s notice in advance to the manager on shift who informed all noted were updated on the system. I am …

Great gym , amazing ops manager shvas
Amazing experience

Amazing club. Loads of things to do for the whole family. Can’t recommend enough. Undergoing refurb and should get even better.

My Catalytic converter got stolen from the car park. It’s pitch black, none of the lights work. And the staff said its a common occurance. Yet they take zero measures to protect the customers. Also place is dirty. One time there was a gas …

Shvas is the man!!! Makes the place work , manages the club brilliantly .