Total Reviews 80

Average reviews from all platforms

Average Rating 4.1

Average reviews from all platforms

  • 5.0
    60
  • 4.0
    1
  • 3.0
    1
  • 2.0
    2
  • 1.0
    16
David Lloyd reviews breakdown:
Google
4.1
80

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80 David Lloyd reviews on Google

MA
Muhammad Arshad 4 months ago on Google
( 1 out of 5 )

By far the worst club in the #heston area. Taking advantage of the fact there aren’t alternatives available. Horrible customer service, broken equipments, facilities not working and no response to complaint filed over a month ago. Yet …

VA
Vanessa Araujo 4 months ago on Google
( 5 out of 5 )

I went to a blaze taster class and I had a great time with Jade.
The rooms are spacious and equipments are new.
I tried their three eggs omelette and honestly it was one of the best omelettes …

KB
kay B 4 months ago on Google
( 1 out of 5 )

As a member of David Lloyds for over 6 years I can honestly say this is the worst gym I have ever stepped foot in. It’s a shame that it’s so local to me.
I have been attending this gym for over a year now and these benches or machines …

CS
Chittal Shah 4 months ago on Google
( 5 out of 5 )

From the moment I walked in the door, they greeted me with a warm smile and made me feel welcome. They were extremely knowledgeable about the gym’s amenities and classes, and took the time to answer all of my questions. They were always …

JS
Janique Segers (Janqers) 4 months ago on Google
( 2 out of 5 )

When we went in for a tour, it was wonderful. Customer service was friendly and very informative.
As of this moment, we have been having nothing but issues with the team. We’ve …

AM
Anthony Miller 4 months ago on Google
( 5 out of 5 )

This outstanding fitness center offers a comprehensive range of facilities to cater to all of my fitness and relaxation needs. …

JH
Joshua Ho 4 months ago on Google
( 3 out of 5 )

This gym has so much potential! Great equipment and facilities but it is always a mess. Weight are left everywhere and there are no signs in appropriate areas telling patrons to put their weights away. It gets to a point where the gym is …

AR
askee ramly 4 months ago on Google
( 5 out of 5 )

I am so happy with the Club, it has really made me and my Husband extremely happy – Stacey was fantastic and went above and beyond to help us settle into the club. Really love the yoga and Pilate classes, and it’s very clean and tidy. It feels like we are coming to a 5* hotel.

AP
Amit Patel 4 months ago on Google
( 5 out of 5 )

I had an amazing experience with my personal trainer Yaseen! From the beginning, they took the time to understand my fitness goals and created a customized workout plan that was challenging yet achievable. Their knowledge and expertise in …

UR
ugo rosano 4 months ago on Google
( 1 out of 5 )

I’m writing this review, after my first one was deleted. Last week I had a tour of the gym, with an open day. A member of staff explained me everything about the current and the post refurbishment facilities, which I was very happy about, …

AP
Alexander Pearce 4 months ago on Google
( 5 out of 5 )

I’ve signed it with the help of Stacey and haven’t regretted it since. She showed me around explained my options clearly and I’ve chosen accordingly. A great experience. …

RL
Rohan Langar 4 months ago on Google
( 5 out of 5 )

Had a great recent visit at David Lloyd heston. Brilliant club made even better by Shvas who was pleasure to meet. They listened all my feedback patiently and have seen massive improvement in Gym now. Hopefully this continues!!

AK
Aadi Khajuria 4 months ago on Google
( 5 out of 5 )

Had a great recent visit at David Lloyd heston. Brilliant club made even better by Shvas who was pleasure to meet. They listened all my feedback patiently and have seen massive improvement in Gym now. Hopefully this continues!!

SM
Sukhi M 4 months ago on Google
( 1 out of 5 )

The fact that complaints about the management of the club are responded to with “we have asked the management team to get in touch with you” says how much customer service is valued and how much customers are respected by this club. …

D4
DEVIL. 444 4 months ago on Google
( 5 out of 5 )

Became a member with the missus end of February and I have to say best thing we ever did. Having fun and getting fitter together. Go 3 to 4 times a week. Gym, swimming, tennis and a good social set up, I’d recommend it to everyoneone, shvas is a multitasking person, he is a gem for David Lloyd heston.

NA
Navid Amami 4 months ago on Google
( 1 out of 5 )

It was like going to a council owned gym.

Everything was worn out, the changing rooms reminded me of school changing rooms …

SS
Sheru S 4 months ago on Google
( 5 out of 5 )

Staff are amazing! Noor at reception made me really keen to join. Spa staff gave me a tour of facilities and they look fab, very nice girls.

DP
Deepa Pardasani 4 months ago on Google
( 1 out of 5 )

There are hardly any classes available for children at this facility. Although the premises have been recently renovated, they are not well-maintained, with consistently dirty floors, toilets, and showers. The swimming pool water is also …

RL
Rajmehar Lamba 4 months ago on Google
( 5 out of 5 )

Joined recently, I luckily received free PT sessions. After enjoying the tasters I chose to do an extra session with Yaseen, he has been brilliant!!! Would highly recommend:)

SG
Shiven Goyal 4 months ago on Google
( 5 out of 5 )

David lloyd has been awesome to me. Their trainers are exceptional, was conducted brilliantly by shvas , the overall vibe is great and I have had nothing but good experiences. I definitely recommend them to my friends and family.

IO
Indi One 4 months ago on Google
( 1 out of 5 )

Really poorly run gym , showers have no ventilation , squash courts are gone , badminton courts have been run down and not useable for the past year , new manager is very rude and pretty much doesn’t care. Been going to this gym over 15 years and it’s just been declining ever since

LL
Lili L 4 months ago on Google
( 1 out of 5 )

I am so very appalled by my experience today!
I have been publicly humiliated and threatened today by a member of Heston staff called Georgina Luccket. …

MB
manik bakshi 4 months ago on Google
( 5 out of 5 )

Has improved a lot recently. Going here is more of an experience now than just being fitness session. Shvas is amazing, we finally have a person here who listens and helps things improve.

KM
karish maine 4 months ago on Google
( 5 out of 5 )

The refurbishment looks absolutely grand, money well spent on new facilities and employment. Was delighted to see bright smiles at the front from reception especially Noor and Sophie on my last visit

AA
arpan arora 4 months ago on Google
( 5 out of 5 )

One of the best branch in London.
Manager Shvas had a very positive attitude and sorted out all my issues.
Would 100% recommend

CK
Chaman Kahlon 4 months ago on Google
( 5 out of 5 )

David Llyods Heston is a great club. What stands out most is the excellent service provided by staff. Yaseen in particular always goes above and beyond whether that’s at reception or around the club. Always willing to help and always with a smile.

KB
Kiran Bhusate 4 months ago on Google
( 2 out of 5 )

Possibly one of the worst David Lloyds in terms of value for money, quality of club experience, management and customer service. The gym is benefiting from a lack of competition in the area, it’s only a matter of time before customers leave …

CD
Charis D 4 months ago on Google
( 5 out of 5 )

I was at Saks hair and beauty spa and it was amazing! If there was an option for 10 stars I would have chosen it. I was greeted by Piyam the manager l, who went abive and beyond to accommodate both my partner and I. …

AK
Aadi khajuria 4 months ago on Google
( 5 out of 5 )

My first experience with David Lloyd have not been disappointed I train here about 4-5 times a week and find the consistent positive trainers ,shvas was obliging, awesome music and participants who take class create a perfect workout environment

MJ
M Jim 4 months ago on Google
( 5 out of 5 )

Visited the club recently and had the pleasure of meeting Shvas who I believe is the Ops Manager.
He was friendly, professional and the reason why I’ll be joining this particular gym this month!

IS
Issa Sumar 4 months ago on Google
( 5 out of 5 )

Started at David Lloyds Heston recently, had a couple issue but the Receptionist Yaseen was exceptional and was able to solves these for me. Would hundred percent recommend this gym 👍 …

HK
Harinder Kaur 4 months ago on Google
( 5 out of 5 )

Would just like to say that aside from the facilities, the employees here are amazing. Especially front of house, Noor and Elysia have great knowledge of customer service. Shoutout to the whole team.

YD
Yanomami Demini (Belligerent) 4 months ago on Google
( 1 out of 5 )

If you expect to be treated well as a tennis player, be prepared to be disappointed. The regular evening club sessions are cancelled without any prior notice, for no reason. …

SS
Samandeep Singh Malhi 4 months ago on Google
( 5 out of 5 )

The atmosphere that Noor at reception has made is terrific! She’s always got a smile on her face and genuinely looks like she wants to help. Thank you Noor.

MM
Manju Muglani 4 months ago on Google
( 5 out of 5 )

I have been a member of David Lloyd Heston Fitness Club for over a year now, and I couldn’t be happier with my experience. Thanks shvas for such a prodigious experience

RK
reena kyra 4 months ago on Google
( 5 out of 5 )

Attended a lovely Pilates class and was greeted by front of house Noor very well. The customer service skills are impeccable. Thank you Noor!

AA
Ansh Arora 4 months ago on Google
( 5 out of 5 )

AMAZING CLUB! The staff here is incredibly friendly and extremely qualified! , the ops manager shvas was very helpful.

WS
Wazir Singh 4 months ago on Google
( 5 out of 5 )

Hands down, best choice I’ve made david lloyd heston . VERY friendly team who make me actually want to go train. Hats off to shvas what a person , I look forward to walking through the doors and always feel amazing when I leave

AK
Aadi Khajuria 4 months ago on Google
( 5 out of 5 )

Hands down, best choice I’ve made david lloyd heston . VERY friendly team who make me actually want to go train. Hats off to shvas what a person , I look forward to walking through the doors and always feel amazing when I leave

TR
The Revival Of Islam 4 months ago on Google
( 1 out of 5 )

I was member for years and management been extremely irresponsible and ignorant. Pool area is smelly, greasy, steam, shower and sauna full of hairs and filth. Heston club is Over priced and dirty club.

AA
Aaron Anon 4 months ago on Google
( 1 out of 5 )

This place is rated 3.5stars below on Google for a reason.

The good bits- …

GK
Gurmeet Kaur 4 months ago on Google
( 5 out of 5 )

Lovely looking club. Reception staff are very professional especially Noorie. All staff are very pleasant.

RS
Ravinder Singh 4 months ago on Google
( 5 out of 5 )

Best gym in the area, staff at reception such as Noor and Elysia make the club very welcoming.

RS
Ricky Shikapoori 4 months ago on Google
( 1 out of 5 )

Been a member since childhood, never missed any payments or had any requests from the gym. The low standard and poor customer experience was acceptable as the gym was a gym and allowed a workout to take place without any further …

SB
sybil bimpong 4 months ago on Google
( 5 out of 5 )

My friend took me to visit on her guest pass and I enjoyed swimming and aqua aerobics.
I then used the sauna and steam room. It was very relaxing, not too crowded and there was very spacious changing facilities.
Very impressed 😊👍 …

SK
SUNIL KHAJURIA 4 months ago on Google
( 5 out of 5 )

Most magnificent club i ever saw in my life , had a great experience talking with shvas the ops manager

DD
Dhruv Dev 4 months ago on Google
( 5 out of 5 )

Great place with an excellent manager Mr. Shvas Narang ,he was very thorough with the place and was of great help and hospitality , all in all a great experience and we need more people like himself making people worth their while 😊 …

GR
Giampiero Rigari 4 months ago on Google
( 1 out of 5 )

The place is lovley but as tennis player (paying as Platinum) I can’t easily find a court to play due to a couple of indoor courts used for extra gym stuff.
There are several outdoor courts but due to the weather and poor maintenance are …

NS
Nicky Stones 4 months ago on Google
( 5 out of 5 )

Gym Is Amazing.. Stacey the sales manager was very informative and made the Joining process very simple and welcoming.

LL
Let’s Live Life On our terms 4 months ago on Google
( 5 out of 5 )

Amazing, excellent club would like to visit more often now , great help by Shvas Narang outstanding ops manager

MJ
modesta j 4 months ago on Google
( 5 out of 5 )

Friendly staff. The club was under the maintenance when I visited however the tennis courts and pool as well as sauna facilities were great!

SS
Saanvi Sharma 4 months ago on Google
( 5 out of 5 )

Amazing club, great staff specially Mr. Shvas Narang outstanding ops manager
Would like to visit again!

K(
Karan (karanvir001718) 4 months ago on Google
( 5 out of 5 )

Amazing club, great staff specially Mr. Shvas Narang outstanding ops manager
Would like to visit again

KK
karan khajuria 4 months ago on Google
( 5 out of 5 )

Amazing club, great staff specially Mr. Shvas Narang outstanding ops manager
Would like to visit again

DM
Deepak Muglani 4 months ago on Google
( 5 out of 5 )

Big shout out to shvas!!! He lifts up the atmosphere and creates a vibe of next level what a experience with david lloyd . 😊 …

RK
RASHMI KHAJURIA 4 months ago on Google
( 5 out of 5 )

Amazing club had a great experience, Hands down to Mr. Shvas Narang excellent ops manager……

KP
Knight Paji 4 months ago on Google
( 5 out of 5 )

Great place to train had a amazing experience with shvas , would definitely recommend to other people

SM
Saksham Mahajan 4 months ago on Google
( 5 out of 5 )

Had a very enjoyable visit at David Lloyd Heston, great club made even better place by shvas

AK
Aviral Kapoor 4 months ago on Google
( 5 out of 5 )

Have been a member from a long time , amazing place to visit , Mr shvas the ops manager was a excellent person made the place even better

SG
Sampada Gupta 4 months ago on Google
( 5 out of 5 )

Great place to train had a amazing experience with shvas , would definitely recommend to other people

NS
Nicky Salan 4 months ago on Google
( 5 out of 5 )

Came into david Lloyds Heston today, Yaseen who was at reception was lovely and very welcoming !!!, would highly recommend.

NZ
Nikolajs Zavaruhins 4 months ago on Google
( 4 out of 5 )

Not bad ! I like the surroundings area as well.

CF
Car Facts 4 months ago on Google
( 5 out of 5 )

Amazing and complete, clean club . Would highly recommend! The guidance was brilliant by shvas

SK
SUNIL KHAJURIA 4 months ago on Google
( 5 out of 5 )

Amazing place , Mr. shvas the ops manager made it more amazing , had a great experience at David lloyd heston
Great place to be a part off.

BS
Bhawanjyot Singh 4 months ago on Google
( 5 out of 5 )

Great club really enjoyed the vibe was welcomed ethically by shvas ops manager 🙇‍♂️ …

AS
Aditya Sangra 4 months ago on Google
( 5 out of 5 )

I m member for long time .Great facilities nice staff , the guidance by shvas great .

AM
Abz Mo 4 months ago on Google
( 5 out of 5 )

A man named Paul at the reception really helped me out a lot today while I was here he was very polite and well mannered! A great lad with a lot of manners .

DS
Daljit Singh 4 months ago on Google
( 5 out of 5 )

Noor and Elysia on reception make the club a friendly place. Everything looks good, hopefully it stays like that.

RM
Rangeele Mourya 4 months ago on Google
( 5 out of 5 )

This place helps me to heal from all the tensions and shvas even makes the place better with his kindness ☺️

TM
Tanmay Mahajan 4 months ago on Google
( 5 out of 5 )

Great place to enhance skills , Shvas was very helpful and caring , the food is also pretty good .

C
Class10th 4 months ago on Google
( 5 out of 5 )

One of the best club i have visited, the OPS manager was ethical and superior😊 …

SA
sarcastic Aj 4 months ago on Google
( 5 out of 5 )

Amazing club with great facities.. Friendly staff all round , thanks shvas for amazing experience

VS
Venu Sharma 4 months ago on Google
( 5 out of 5 )

The atmosphere is pretty good over here it is made more energetic by shvas .

KM
K Mann 4 months ago on Google
( 1 out of 5 )

The management team are not fit for purpose.

I was deliberately injured by a member of the club’s locker room staff. This was …

VN
Vyas Narang 4 months ago on Google
( 5 out of 5 )

Great place for a boost in life , must try , the staff specially the OPS manager was very helpful.

SM
Socrudes Morais 4 months ago on Google
( 1 out of 5 )

Getting through customer representatives is a joke. I visited the leisure facility with regards to my membership cancellation giving a month’s notice in advance to the manager on shift who informed all noted were updated on the system. I am …

SS
samee saeed 4 months ago on Google
( 5 out of 5 )

Great gym , amazing ops manager shvas
Amazing experience

IS
Irfan Sheikh 4 months ago on Google
( 5 out of 5 )

Amazing club. Loads of things to do for the whole family. Can’t recommend enough. Undergoing refurb and should get even better.

KA
Kay Ali 4 months ago on Google
( 1 out of 5 )

My Catalytic converter got stolen from the car park. It’s pitch black, none of the lights work. And the staff said its a common occurance. Yet they take zero measures to protect the customers. Also place is dirty. One time there was a gas …

AA
Akul Arora 4 months ago on Google
( 5 out of 5 )

Shvas is the man!!! Makes the place work , manages the club brilliantly .

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