Dencover Dental insurance reviews

I took out insurance and got my teeth done 2 1/2 months later. They told me as my teeth got checked 2 months ago, they won’t pay me for my teeth. I followed the procedure and was robbed for money. Would not recommend them. Took them a month and a half to Investigate a straight forward 3 day claim and now ive been scammed.

We have had this policy for almost a year now. In my mind it’s far better than a previous policy with a well know dental insurance. I feel it’s far more cost effective. I found it extremely easy to take out and so easy to claim a child …

If anyone is looking to take out dental insurance please do not take out any with this company. This is the worse company that I have ever done business with they do not care about the customers at all. …

Actually I wanted to give them 0 star as rating. This is one of the pathetic service you could receive in UK. My personal experience is very bad. They will charge in no time but when it come to claim, they will go in hibernation. I won’t …

The customer service has become a joke don’t know what’s happened to this company, used to be very efficient. They say they try to process claims in 10 working days but last 3 claims have taken at least 20 days . If you email them which I …

Avoid if you value timely and accurate customer service.
(Mistakenly) took a policy with these jokers. Sensed they were a shambolic company. Been trying to cancel ever since, which I am entitled to do. Constantly …

FIVE STAR service from Abby Matthews with splitting a joint policy into two sole policies. I’ve been a Dencover customer for over 5 years. In my experience Claims are super easy to make and get paid super quickly . …

Not sure about others but my experience with them has always been pretty good (have been with them for over a year). Have had to process over £1,000 in claims and didn’t have problems. They’ve been pretty quick too so no complaints.

Do not use this company they will not pay your money 2 months I’m waiting for my money off them and they coming out with all excuses they weren’t like this pre covid. Seriously please stay away or you will regret it.

Terrible company. They made a major mistake and I had to contact them 5 times for them to correct it. Each time they said it will get done and it never did. Customer service was terrible and they never even seemed to care! Not even an apology when I called nervous times.

Very poor service. The processing time is very high. Consider other competitor dental insurance companies before taking out a policy with these guys.

I used the new portal for the 1st time today and did my claim wrong. I sent an email as it was out of hours and has had a reply straight away saying they had sorted it

Dencover – anyone had issues claiming?
Read terms and conditions which state they won’t pay out for anything caused by eating or drinking? Hmmm they are teeth that’s how most things are caused. I decided stay clear

Useless company, takes forever to process a claim and then uses terms and conditions never explained or mentioned to avoid paying out.