Duresta Upholstery reviews

they should design a zero star system for this company .waited 14 months for my sofa !when they arrived it had two different colour wheels , stains, and poor stitching ,one wheel damaged and 10 pillows missing . …

We had to wait 16 months for our sofa after Duresta kept promising delivery only to put it off for another month. If it had not been for the excellent communication of our wholesaler we would have cancelled the order but persevered. This …

We Purchased two Coco range sofas, within weeks the sofa cushions collapsed, the retailer organised an independent assessment and the cushions were duly replaced, the smaller of the two was also assessed with a promise to return and …

11 months and still no sofas (ordered 2 at great expense) so I have a refund from the retailer I ordered through. I know I am not alone experiencing this. There is clearly something fundamentally wrong with the way this company is run.

Terrible service,
Shocking build, ripped fabric, faulty stitching, broken legs, dented woodwork…. The list goes on! …

I have just purchased a Duresta sofa, I am not happy with the make up of this sofa at all. I have complained to Duresta and I have not heard back yet. Every time you sit on it it leaves a creased ( which the technician called puddling) …

A fully packaged sofa without pre-setup left in my house, and it is impossible to set up by myself without professional tools. Never had such a pricey item arrive without set up and no set up tools in the package, and now I need to buy …

Payed a fortune and been waiting 7 months only to be told its going to be another 4 months, i was initially told it would be 12 weeks, how can it the best part of a year to make a sofa. Their retailer Reynolds furniture rude and unhelpful too.

1 Month on from the original Post I left below & Duresta have failed to deliver the Sofa to Furniture Village by 07/10 as they said they would. The Sofa hasn’t even been finished as they have ran out of fabric. I dread to think what the …

Bought a duresta chair, bad stitching and dent in arm. Assessor came out and reported yes the product is faulty, but I may have done the dent. I was told duresta now manufacture their furniture at Parker knowles which is a less superior …

My sofas are still beautiful but after 13 years one base cushion has a worn area . I would like new base cushions or a refill and covers to match would double the life ,but sadly the fabric is no longer available through Duresta ,I have …

My sofa cost £2800 in Dec 2017 For the first year it was perfect . After 12 months it developed a strange musty smell. This drove me mad!
I couldn’t work our initially where it was coming from and but my room was …

Furious that this company due to 1 person being sick closed the door to their factory today as I was en route from liverpool.
Glad I didnt make the 2 hr journey and give you £8,000 of my hard earned cash. …

I had one about 20 years ago and loved it till the day it worn out completely, so 2015 I needed
2 sofas so I thought I’ll push the boat out and get 2 duresta sofas, as the …

I placed an order for Duresta 4-seater, 3-seater and 1 sofa chair with Furniture Village Reading on 01 NOVEMBER 2019. After almost 3 months, the order was partially fulfilled (4-seater and 3-seater arrived after much follow up) but Duresta …

Terrible service, terrible outcome, very unsatisfactory experience. Untrustworthy company with no integrity.
I escalated my complaint to the M.D. who refused to call me back and left his …

Hi We have Just purchased a Duresta Three Piece suite in Southsea we love it.
Liked the covering when we saw it ( Oscar Silver Birch ) so tryed it for comfort Wonderful we love it. …

Maybe they should spend less time claiming furlough money and more time fulfilling orders they have been paid for. Good luck if you risk buying something from them.

Always had duresta sofas/chairs and never had any issues, very pleased with them.

Beautiful furniture, excellent service, lovely staff

Top place

Excellent service and quality.

Still waiting for catalogue