East Riding of Yorkshire Council reviews

If you work for a living, pay tax, don’t claim benefits and have a legitimate issue, which is within eryc remit, try this instead of ringing them:
1.locate hard surface ( wall is good) …

The lack of understanding and support concerning children with SEN is disgusting. There also seems to be no regard or accountability for schools and other services in the area who constantly fail children with SEN.

Services reducing, prices increasing. Hollow justifications coming from mandarins that are thoroughly incompetent. …

Trying to get through re. constantly barking dogs. Absolutely frustrating. Pages mysteriously disappeared, info won’t open and on it goes. I’ll be in an asylum em before this gets sorted.

Seriously a council who just don’t seem to care or want to care or even try and understand. Disgraceful attitude and customer service.

I hit a large pothole on a road that was in the process of being resurfaced under ERYC, I sent a letter to them showing the damage caused and explained my situation, after not really expecting anything back, they responded and referred me to the contractors who offered me a refund for the damage.

Dealt with inquiry very quickly

When I put in details I get cut off

Cannot find how to contact them for several missed bins.

Utter garage service, called them to set up council tax time and time again, be on hold for over an hour. When it seen you are gonna be connected it disconnects and you have to start all over again. Online is even more garbage.

Just spoke to a really friendly and helpful gentleman regarding an issue with some dumped rubbish, dealt with my query quickly and gave me the advice and answers I needed! I can’t remember his name, sorry! Called on 23.02.23 at 2.45pm is! Thanks again

Good Morning
I wish to express my thanks and gratitude to the people who provide and run our Medi bus Service from the people that take the call through to the front line …

They refuse to maintain their trees. I’ve repeatedly requested they pollard or carry out a reduction to a highways lime tree directly outside our property. It has become too large and towers above our house. The branches extend several …

Despite years of complaints about the disgusting stench from the Biowise waste site, ERYC have done nothing to deal with the matter. Our lives are miserable with the stench invading our homes and gardens. I’m sure if the council officers had to live with this vile stink they might feel more motivated to get it sorted.

Between Hutton Cranswick and Driffield golf club,there is a baby deer which has been knocked down and killed,trying to report dead animals on the road is near impossible on the East Riding page. Think they hope
people will give up on it

Phone number isn’t working and offices only open mon – fri. Really helpful!!! Their “automated” phone system either disconnects you, does nothing, or just rings and rings instead of giving you an option to choose from. In other words, if …

Useless council .. funny thing is i reckon if anyone of these people working in the council office. got a job in the private sector I dowt they would last any longer than a week in a real job. When you call there very unhelpful keep saying …

Completely incompetent put through to various dept Nono wants to know “ it’s not a council street” which it is . I’ll put you onto different departments hold on for two minutes then cut off. Totally useless CEO should be aware

Super, friendly service. Went in to register my ID for a property, I think the lady I spoke to was called Sue (not sure). She was very efficient and friendly- excellent service, thank you.

They are useless tried to get a loan from them but they are not interested in giving me one why I don’t know 😕 …

I always find the staff at the council friendly, efficient and competent on the many times that I have needed to make contact over the 22 years I have lived in Beverley. This includes Planning, Business Rates, Safeguarding, Environmental …

This council is a joke,the muppets could run it better.
Traffic wardens are a cash cow for the council.
They drive about polluting the air on the of chance they can slam a ticket on your car to make a few quid daily yet you never see a road sweep or roads maintained

I am disabled and I am on the bin assistants were the bin men are supposed to collect the bin and empty then on specific days and after numerous calls to the council they now collect the bins and empty them But they do not put them back …

Spoke to a very helpful person over the phone and I always find the staff helpful and curtious

We too have just experienced the idiocies of the parking fine appeals procedure. A valid ticket was purchased and displayed. A warden who didn’t bother to approach the vehicle closely issued a penalty notice, and took a photograph of the …

We paid and displayed ticket and unfortunately half of the ticket had slided under another ticket! Still obviously showing that it’s the ticket from that car park! We came back a few minutes after and noticed we have been fined £50! Our day …

bad bad bad they give you parking ticket for parking outside your own house

All of the staff are really lovely and helpful.

An awful council service. They rarely get things right when transferring services, and the staff would struggle to get a job at Mc Donald’s; such is their lack of common sense. …

Have you seen the state of the verges in bilton after the grass has been cut, it’s a mess

Quite possibly the most expensive and worst local authority in Yorkshire. Constantly reducing service whilst eve increasing rates. The rates are also probably so high because there are so many dinosaurs who have done nothing other than …

This council is an absolute disgrace and that parnaby is as bent as a 9 Bob note

Excellent service from Louise Parker in welfare department.

Don’t maintain road or gully’s causing flooding, refus to accept responsibility

Customer Liaison Officer Philip Mayne is awful.

Unfortunately had to give one star.

Very unprofessional staff in most departments.

Excellent service received

Excellent communication