Eastbourne District General Hospital reviews

I’m absolutely astonished by the friendly staff and the compassion they show for Their patients. My father has unfortunately been diagnosed with bladder cancer 🙁 having friendly, supportive and compassionate staff had made this difficult journey bearable. I would highly recommend anyone to skip the conquest and go straight to EDH

Visited A&E due to lower back injury, the paramedics who had just dropped off a patient, came and helped me out of my car (I decided to go by car to the hospital due to high demand for ambulances following a bank holiday Monday) …

Had an eye issue where I needed to see the eye Doctor, the service was fast and very good, on my further trips to the eye outpatients the service was always very decent and they give you a phone number to ring if you have any further issues …

Would rate 0 starts if I could….went in yesterday at 4pm via ambulance due to severe chest pains, got put in waiting room, got seen by triage nurse fairly quick and having blood tests done within an hour of being there, was told that it …

I had a really excellent experience in the stroke unit (between 21st and 25th April this year). Even the food was good…..but the staff were better. I had such kind and competent treatment, never left in the dark about my condition, always …

A&E receptionist is so rude, doesn’t deserve any stars!
Helpless and when people are unwell the last thing they want is to look at her face and not to be rude and disrespectful to us!! Awful behaviour!!!! She should …

I had to be taken by ambulance to Eastbourne hospital yesterday, the ambulance crew where excellent not a long wait Steve and his colleague were fantastic. Arriving at the hospital no wait to enter, the Staff who gave me ECG, took my blood …

I was admitted to EDGH for an infected toe and i knew i had to get antibiotics but the bad thing is that i waited for 3 hours in A&E
just for a toe. Dont know how EDGH are still running.

There is a 7 hrs waiting time from your arrival. How is that even possible 7 hrs and you get the message ( we take zero tolerance approach violence and aggression towards our staff) so after 7 hrs of waiting do you see any one with smile on …

Would give this no stars if I could… A&E receptionists should be made to loose there jobs, they have lack of compassion and should be polite to everyone but instead they are all rude behind there screens and show no sympathy for your …

My sister was admitted to EDGH suffering from Covid and complications due to suffering from Muscular Dystrophy. I cannot praise enough the excellent treatment and care that she received from start to finish. My sister didn’t make it but …

This post is a massive thank you to all NHS staff I came in contact with over the past year. It is almost a year that I was diagnosed with eosophagal cancer and a large hiatus hernia.From that day NHS staff were full on. …

Went here with 3 years old child. With temp over 40c very ill and no wet nappy over 12 hours. Sick worried about my girl. After waited for nearly 4 hours been told there is another 3 hours wait at least. You can possibly loose your loved …

My experience in A&E was managed in such a timely and courteous manner I would like to say a massive thank you to Blessing, Chris and Sharna. Sharna has the most uplifting personality and the heart and understanding for every patient young, old, able etc The Government Need To Stand Up!

Went to a and e last August after a fall, was unable to walk, Dr came out never examined me told me to go home and take diazapan, called my own Dr next day, he saw me called the hospital was sent down for an x ray, was told not to move off …

The receptionist was uninterested.
The first nurse was positively sarcastic & rude
The junior doctor was sarcastic and blasé.
I wanted to get out of there ASAP

I been walked away with injection on my hand , it’s was on my hand , also I have to remove my self with pain, I don’t blame ambulance, hospital they are worsted they said waiting hours is 9 hours , London nhs is good

difficult times for nhs staff. my friend falls needing surgery.mix up on his location dgh eb or conquest. after 55mins we locate still in eastbourne .this is the future folks. communication lacking.all switchboard very helpfull-between hospitals. dont get angry-lovely staff on the phone in all venues. admire you all.

Spent 11 days in DGH, initial actions timely to deal with condition. Ward staff superb. Medical team on the ward could be aware they can glean more from a patient by talking with them and not at them, only one, the youngest displayed that …

Was seen quickly and admitted to cardiology where great treatment was provided

Whilst I massively appreciate the severity and pressure of A& E department in Eastbourne, added to a six hour wait. I can not forgive the uncaring nature of the receptionist, who did not bother to tell my 87 year old Father I was doing a …

Had an appointment today for an x-ray. Very friendly and efficient, in and out in no time. Couldn’t fault them. Support the NHS 11/10.

Worse hospital. Expect 6hrs to be seen. Babies should be priority but babies were left in waiting area for at least 6hrs. Theres only a handful of patient and 3-5babies but the waiting is still at least 6hrs. Drs are nowhere to be found.

We go quite often The problem is it only a small general hospital so they do not really have many specialists High turnover of inexperienced staff Many mistakes made due to lack of know how Luckily we usually go elsewhere and the experience is so much better than the Dgh

All aspects covered , Patient userv friendly staff and services excellent. Cafe/ waiting are good.

Recently I attended the Devonshire ward in January 2022 due to me not being able to swallow liquids and solids and having episodes of hypo. I stayed there for 8 days. I want to say a big thank you to all the staff, doctors, consultants and …

My son went into A&E for a standard blood pressure test because his doctor told him to. He went in at 6.30pm. It’s now nearly 5.00am! He is told “the doctor will see you when he’s ready”. He’s supposed to be ready for a full day’s work at …

Well run hospital with staff that are kind and helpful. Nice little seating area if you feel up to going outside.

Making a lot of effort to make it look nice on the outside but inside still old and dated not much change

Hugely disappointed in the service we recieved from the Early Pregnancy Unit. No compassion from the staff, they didn’t follow the correct procedures, lost my notes and has awful communication. When I experienced my 2nd miscarriage I opted for going to the Conquest just so I avoided the awful DGH EPU team.

Went there as my knee which had been playing up was virtually unable tonaupport me. Rude arrogant triage nurse said it was GP issue. I explained that I won’t get an appointment and their pathway on their website said urgent care is for …

long story sort .
After 3 hours of waiting in A&E checked in at 19:33 for a tetanus vaccine, a doctor show up and let us know that if we don’t have a life treating problem we …

I know that nurses are overworked, underpaid and tired and i do feel for them, but the lack of compassion I witnessed towards a frail elderly lady in A+E was disgusting. She asked numerous nurses if they could help her go to the toilet, yet …

I was referred here by my GP with what felt like two broken ribs, excruciating pain in my side. The waiting time said it may take an average of 7 hours, I was only in for 4 hours. I was x-rayed, had bloods taken & an ECG then admitted to …

Just like to say thank you to everyone in the Urology department who have helped me through a difficult time, showing care, respect and empathy in a very professional manner. Also, I would like to add my thanks to Mr Rimington and his …

The Pevensey Day Unit
Excellent in every way. The most caring attitude from all Their attention, professionalism and
care is unequalled.

Would rate zero if I could. How is this place still called a hospital, I don’t know… My son had an appointment for his hip at the orthopedic/fracture clinic. Made wait 90 mins to no avail. Staff are literally moving like sloths, no sense …

Was taken to A&E by ambulance on Sat evening and I must say I was treated very well. The nurses, doctor and X ray department were excellent bearing in mind A&E was absolutley packed and they were run off their feet. They do a brilliant job …

Excellent care shown to my youngest son, can’t thank you enough.

Went here yesterday to the Friston ward as my stepdaughter had an appointment. On her appointment letter it had no saying that only one parent per child. But we got there and the receptionist said only one parent per child but we explained …

From the moment I went through the doors of Eastbourne District General Hospital I was greeted with with friendly and professional staff. Both the Radiology CT Scanning Department and the Urology Investigation Department were amazing. I …

Sliced my thumb chopping tomatoes was seen within 40 minutes by the wonderful Sister Becky. Returned home and noticed further bleeding. Again dealt with by Becky. Cannot praise you guys enough. …

The entrance is under refurb. Delays getting in and out and the place is more chaotic than normal

Excellent care at Eastbourne A & E recently. Very efficient and kind staff, cannot rate highly enough

If you are hard of hearing , deaf in old money don’t expect to have easy communication with them.
I have cancer?. That’s what’s printed on my letter. Cancer ? …

Lovely kind staff.
And clean hospital
Hubby parks free across the road …

Spent the night in a very busy A&E with my mother and we were overwhelmed by the kindness we were shown by the triage nurses and Dr Alex. We were referred to the TIA Clinic the next day where the specialist nurse, Jamie, and the consultant …

Had to attend A & E today after a fall, after booking in I was seen by triage within 10 minutes, 5 minutes later wheeled to Xray. Another 10 minute wait to have my Xray. 20 minutes later I was seen by advance nurse practitioner who …

They kicked my blind daughter out of the hospital at 2am this morning, my daughter had been taken by ambulance with a seizure which had gone on for over 1 hour. The paramedics were 5 star, so helpful and reassuring. …

Disgusting nurses and staff. Some of them are great, but 90% of the staff here are just useless. I don’t understand why they work in a position where they need to help people when they clearly do not like people. They have an attitude, they …

The eye department staff at Eastbourne DGH are always so friendly, from the first point of contact all the way through to the consultants. Professional, courteous and reassuring. Excellent.

Checking into A&E staff member at reception was extremely rude. They need to be educated on ‘Patient centred care!’ Also, first nurse that treated me, the treatment was so rushed, she barely spoke through what she was going to do. It was a …

I have recently been an outpatient at the hospital at the Urology Dept and Radiology and the treatment I recieved was fantastic. Seen on time and all the staff I came into contact with were great – kind,respectful and reassuring. Three Cheers for the DGH.

Today I really met the true meaning of why, our nurses can be compared with angels. But the team at this clinic are without doubt, a very special team i empathise on the word team. Because I felt that it was not just a case, that they were …

6 hrs still waiting, can’t believe how can be a health system like this, really a bad experienced.

I had the misfortune of fracturing my hand today and I cannot praise the DGH A&E dept enough. Even though it was very busy, I was seen and treated really swiftly. Every person that helped me, from the receptionist through to the X Ray team, were lovely. So thankful for our superb NHS!

Yesterday My Autistic Non Verbal 26 yr old son and I attended. Day Surgery . Dental. …

I came to Emergency Department yesterday with swollen ankle after I fell in the park a day before, tangled by my dog’s leash. I am pregnant and I’ve been waiting for 5 hours, from 8:30pm to 2 am to be seen by a doctor. After that time I …

Not the best experience to find that you have not one, but two heart problems. Although that said, the speed of testing and follow ups from outpatients to CCU department was amazing. All the staff remained professional, courteous, and …

A few days in hailsham ward. The united nations of nurses are absolutely brilliant.
Happy chatty nurses had the whole ward laughing and joking. The standard of nursing care is exemplary..

This is not a reflection to the staff members but definetly think NHS need a lot of improvement on the system itself. After having 2 miscarriages i am finally 7 weeks pregnant again. Went to A&E due to some bleeding and after 4hours waiting …

I attended A&E a few weeks ago with a head injury and laceration. From the moment I entered the department I was met with sympathy ,kindness and efficiency. I cannot praise everyone more from the triage nurse to eventually being seen and …

First class service. I took my little girl there, who had hurt her ankle on the trampoline. Seen within 20 minutes of being there, the staff were very friendly and helpful. I had to carry her in and thanks to the hospital she could walk …

I came in here with pneumonia at the start of the week and I cant believe how friendly and nice the staff are. They tried their hardest to reassure me when I thought I was dying. The level of care they put into each patient is amazing even …

AE was Manic. I arrived by ambulance at 10.30am seen by the Triad nurse after an hour then waited for a Dr.which took ages. I had 3 scans (different ) placed in the new ward area for ages . Eventually seen again by Dr Ho at 4.30pm sent home. With painkillers for my problem gall stones with a view to remove it . Atca later date.

My husband John had a pacemaker fitted on the 9th March .He found from the initial assessment to discharge the treatment and advice he was given was first class. The nurses in the ward Louise and Alice were very kind reassuring and …

I was in for the day yesterday (30th December 2016) for a minor operation, not my first. My treatment was of a professionally high standard. The staffs are efficient, knowledgeable and caring. I was made to feel welcome, everything was …

I have recently had day surgery in CCU, the care I received throughout the day was second to none.The staff were at pains to explain everything they were doing ,and what could have been a worrying time was anything but…. …

Huge vote of thanks to the staff of the Seaford Ward for showing such good care and kindness to my uncle in the past three weeks.

An outstanding experience in the Coronary care unit. My first time ever in hospital – staff simply wonderful – thank you everyone!

I had a “walk in” X-ray on Friday, and I just want to say how happy I was at the efficient procedure, and the very helpful and caring staff. Including the young nurse who rescued me as I wandered the corridor unable to put my own boot on. Also thanks to who ever devised the system of two hospital gowns – totally spared my blushes!

Had to go to A/E in quite alot of pain and discomfort because my GP can’t be bothered to do a basic due diligence / provide services during holiday season. I am ( surprisingly) pleased to say I was treated with dignity, rspect and …

I had a planned admission for surgery last week and my care from booking in the day on the surgical admissions ward, to the anaesthetics team and the nursing staff on Michelham ward was excellent! The staff were friendly, caring and as I …

I have been trying for 5 hours to call to cancel an appointment. The phone is not being answered and there is no way I can email or contact the department. I have given up but its a wasted appointment so don’t blame the public for missing appointments

Would be none, but settle for 1, absolutely useless. Better off going to Hastings.

After surgery care and check up is below minium of what would be expected. Ment to be having regular check ups after ear surgery to try and prevent further deafness. …

Family member was triaged in A&E almost as soon as we arrived, all the staff were friendly and considerate throughout – very impressed with their service!

Went to an appointment in urology came out .I have an illostomy and my bag burst covered in waste tried to get help but no body would help went to stomer department nobody would help went to out patients and still no help all they said was did I have n appointment.I had to sit on a seat and wait for my lift appsolutly discusting

Just home from Eastbourne hospital east eden ward, stroke unit. All the staff were great, kind and understanding, I am very greatful for the care I got on a very busy ward. They have my love and respect for their constant attention to me as a patient, long hours and not enough reward. I shall always be grateful.

Needed to have Radiotherapy started on 24 Feb all of the staff through out the unit was so lovely,caring, professional, I was really so Anxious, nervous, they were all so Brillant, I can’t thank them enough.