Eastbourne District General Hospital average reviews all over the web

3.4
Total Reviews 80

Average reviews from all platforms

Average Rating 3.4

Average reviews from all platforms

  • 5.0
    42
  • 4.0
    4
  • 3.0
    4
  • 2.0
    1
  • 1.0
    29
Eastbourne District General Hospital reviews breakdown:
Google
3.4
80

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80 Eastbourne District General Hospital reviews on Google

CJ
Chris James 9 months ago on Google
( 5 out of 5 )

I’m absolutely astonished by the friendly staff and the compassion they show for Their patients. My father has unfortunately been diagnosed with bladder cancer 🙁 having friendly, supportive and compassionate staff had made this difficult journey bearable. I would highly recommend anyone to skip the conquest and go straight to EDH

J
Joseph 9 months ago on Google
( 5 out of 5 )

Visited A&E due to lower back injury, the paramedics who had just dropped off a patient, came and helped me out of my car (I decided to go by car to the hospital due to high demand for ambulances following a bank holiday Monday) …

CE
Christopher Ellis 9 months ago on Google
( 4 out of 5 )

Had an eye issue where I needed to see the eye Doctor, the service was fast and very good, on my further trips to the eye outpatients the service was always very decent and they give you a phone number to ring if you have any further issues …

LX
LooksByShannon x 9 months ago on Google
( 1 out of 5 )

Would rate 0 starts if I could….went in yesterday at 4pm via ambulance due to severe chest pains, got put in waiting room, got seen by triage nurse fairly quick and having blood tests done within an hour of being there, was told that it …

PB
Pat Bennett 9 months ago on Google
( 5 out of 5 )

I had a really excellent experience in the stroke unit (between 21st and 25th April this year). Even the food was good…..but the staff were better. I had such kind and competent treatment, never left in the dark about my condition, always …

CA
Connie A 9 months ago on Google
( 1 out of 5 )

A&E receptionist is so rude, doesn’t deserve any stars!
Helpless and when people are unwell the last thing they want is to look at her face and not to be rude and disrespectful to us!! Awful behaviour!!!! She should …

MC
Margaret Chellingworth 9 months ago on Google
( 5 out of 5 )

I had to be taken by ambulance to Eastbourne hospital yesterday, the ambulance crew where excellent not a long wait Steve and his colleague were fantastic. Arriving at the hospital no wait to enter, the Staff who gave me ECG, took my blood …

LA
Louie Aamer 9 months ago on Google
( 2 out of 5 )

I was admitted to EDGH for an infected toe and i knew i had to get antibiotics but the bad thing is that i waited for 3 hours in A&E
just for a toe. Dont know how EDGH are still running.

OO
ovi ovi 9 months ago on Google
( 1 out of 5 )

There is a 7 hrs waiting time from your arrival. How is that even possible 7 hrs and you get the message ( we take zero tolerance approach violence and aggression towards our staff) so after 7 hrs of waiting do you see any one with smile on …

S
S 9 months ago on Google
( 1 out of 5 )

Would give this no stars if I could… A&E receptionists should be made to loose there jobs, they have lack of compassion and should be polite to everyone but instead they are all rude behind there screens and show no sympathy for your …

AM
Andrea Milligan 9 months ago on Google
( 5 out of 5 )

My sister was admitted to EDGH suffering from Covid and complications due to suffering from Muscular Dystrophy. I cannot praise enough the excellent treatment and care that she received from start to finish. My sister didn’t make it but …

PW
paul watson 9 months ago on Google
( 5 out of 5 )

This post is a massive thank you to all NHS staff I came in contact with over the past year. It is almost a year that I was diagnosed with eosophagal cancer and a large hiatus hernia.From that day NHS staff were full on. …

AR
audi rs6 9 months ago on Google
( 1 out of 5 )

Went here with 3 years old child. With temp over 40c very ill and no wet nappy over 12 hours. Sick worried about my girl. After waited for nearly 4 hours been told there is another 3 hours wait at least. You can possibly loose your loved …

KW
Kitty West 9 months ago on Google
( 5 out of 5 )

My experience in A&E was managed in such a timely and courteous manner I would like to say a massive thank you to Blessing, Chris and Sharna. Sharna has the most uplifting personality and the heart and understanding for every patient young, old, able etc The Government Need To Stand Up!

JK
Jan King 9 months ago on Google
( 1 out of 5 )

Went to a and e last August after a fall, was unable to walk, Dr came out never examined me told me to go home and take diazapan, called my own Dr next day, he saw me called the hospital was sent down for an x ray, was told not to move off …

JP
J PH 9 months ago on Google
( 3 out of 5 )

The receptionist was uninterested.
The first nurse was positively sarcastic & rude
The junior doctor was sarcastic and blasé.
I wanted to get out of there ASAP

JG
Jamin Gafoor 9 months ago on Google
( 1 out of 5 )

I been walked away with injection on my hand , it’s was on my hand , also I have to remove my self with pain, I don’t blame ambulance, hospital they are worsted they said waiting hours is 9 hours , London nhs is good

SR
Shirley Rolph 9 months ago on Google
( 5 out of 5 )

difficult times for nhs staff. my friend falls needing surgery.mix up on his location dgh eb or conquest. after 55mins we locate still in eastbourne .this is the future folks. communication lacking.all switchboard very helpfull-between hospitals. dont get angry-lovely staff on the phone in all venues. admire you all.

DH
David Hoare 9 months ago on Google
( 3 out of 5 )

Spent 11 days in DGH, initial actions timely to deal with condition. Ward staff superb. Medical team on the ward could be aware they can glean more from a patient by talking with them and not at them, only one, the youngest displayed that …

AF
Andy Finch 9 months ago on Google
( 5 out of 5 )

Was seen quickly and admitted to cardiology where great treatment was provided

RG
Ruth Gillham 9 months ago on Google
( 1 out of 5 )

Whilst I massively appreciate the severity and pressure of A& E department in Eastbourne, added to a six hour wait. I can not forgive the uncaring nature of the receptionist, who did not bother to tell my 87 year old Father I was doing a …

SL
Susie Lloyd 9 months ago on Google
( 5 out of 5 )

Had an appointment today for an x-ray. Very friendly and efficient, in and out in no time. Couldn’t fault them. Support the NHS 11/10.

KL
K&K Lilies 9 months ago on Google
( 1 out of 5 )

Worse hospital. Expect 6hrs to be seen. Babies should be priority but babies were left in waiting area for at least 6hrs. Theres only a handful of patient and 3-5babies but the waiting is still at least 6hrs. Drs are nowhere to be found.

T�
Tralala “Tralala” Grey 9 months ago on Google
( 1 out of 5 )

We go quite often The problem is it only a small general hospital so they do not really have many specialists High turnover of inexperienced staff Many mistakes made due to lack of know how Luckily we usually go elsewhere and the experience is so much better than the Dgh

PP
Peter Pjay. 9 months ago on Google
( 4 out of 5 )

All aspects covered , Patient userv friendly staff and services excellent. Cafe/ waiting are good.

AH
Allan Hunnisett 9 months ago on Google
( 5 out of 5 )

Recently I attended the Devonshire ward in January 2022 due to me not being able to swallow liquids and solids and having episodes of hypo. I stayed there for 8 days. I want to say a big thank you to all the staff, doctors, consultants and …

HA
Hex Austen 9 months ago on Google
( 1 out of 5 )

My son went into A&E for a standard blood pressure test because his doctor told him to. He went in at 6.30pm. It’s now nearly 5.00am! He is told “the doctor will see you when he’s ready”. He’s supposed to be ready for a full day’s work at …

MG
Mistress Grizelda 9 months ago on Google
( 5 out of 5 )

Well run hospital with staff that are kind and helpful. Nice little seating area if you feel up to going outside.

SP
sian padgham 9 months ago on Google
( 3 out of 5 )

Making a lot of effort to make it look nice on the outside but inside still old and dated not much change

AG
Aimee G 9 months ago on Google
( 1 out of 5 )

Hugely disappointed in the service we recieved from the Early Pregnancy Unit. No compassion from the staff, they didn’t follow the correct procedures, lost my notes and has awful communication. When I experienced my 2nd miscarriage I opted for going to the Conquest just so I avoided the awful DGH EPU team.

JB
JIm Burgess 9 months ago on Google
( 1 out of 5 )

Went there as my knee which had been playing up was virtually unable tonaupport me. Rude arrogant triage nurse said it was GP issue. I explained that I won’t get an appointment and their pathway on their website said urgent care is for …

AX
Aygo X-play 9 months ago on Google
( 1 out of 5 )

long story sort .
After 3 hours of waiting in A&E checked in at 19:33 for a tetanus vaccine, a doctor show up and let us know that if we don’t have a life treating problem we …

JT
J Tay 9 months ago on Google
( 1 out of 5 )

I know that nurses are overworked, underpaid and tired and i do feel for them, but the lack of compassion I witnessed towards a frail elderly lady in A+E was disgusting. She asked numerous nurses if they could help her go to the toilet, yet …

TT
Terry Tozer 9 months ago on Google
( 5 out of 5 )

I was referred here by my GP with what felt like two broken ribs, excruciating pain in my side. The waiting time said it may take an average of 7 hours, I was only in for 4 hours. I was x-rayed, had bloods taken & an ECG then admitted to …

RA
Rosemary Arnold 9 months ago on Google
( 5 out of 5 )

Just like to say thank you to everyone in the Urology department who have helped me through a difficult time, showing care, respect and empathy in a very professional manner. Also, I would like to add my thanks to Mr Rimington and his …

RC
ron curtis 9 months ago on Google
( 5 out of 5 )

The Pevensey Day Unit
Excellent in every way. The most caring attitude from all Their attention, professionalism and
care is unequalled.

JK
Jeva Krol 9 months ago on Google
( 1 out of 5 )

Would rate zero if I could. How is this place still called a hospital, I don’t know… My son had an appointment for his hip at the orthopedic/fracture clinic. Made wait 90 mins to no avail. Staff are literally moving like sloths, no sense …

ID
Ian Daley 9 months ago on Google
( 5 out of 5 )

Was taken to A&E by ambulance on Sat evening and I must say I was treated very well. The nurses, doctor and X ray department were excellent bearing in mind A&E was absolutley packed and they were run off their feet. They do a brilliant job …

JI
J Impact 9 months ago on Google
( 5 out of 5 )

Excellent care shown to my youngest son, can’t thank you enough.

TS
Trevor Skinner 9 months ago on Google
( 1 out of 5 )

Went here yesterday to the Friston ward as my stepdaughter had an appointment. On her appointment letter it had no saying that only one parent per child. But we got there and the receptionist said only one parent per child but we explained …

LN
Liz Nettlefold 9 months ago on Google
( 5 out of 5 )

From the moment I went through the doors of Eastbourne District General Hospital I was greeted with with friendly and professional staff. Both the Radiology CT Scanning Department and the Urology Investigation Department were amazing. I …

BD
Brian Davis 9 months ago on Google
( 5 out of 5 )

Sliced my thumb chopping tomatoes was seen within 40 minutes by the wonderful Sister Becky. Returned home and noticed further bleeding. Again dealt with by Becky. Cannot praise you guys enough. …

JM
Jon Milton 9 months ago on Google
( 3 out of 5 )

The entrance is under refurb. Delays getting in and out and the place is more chaotic than normal

WW
Wendy Whiteman 9 months ago on Google
( 5 out of 5 )

Excellent care at Eastbourne A & E recently. Very efficient and kind staff, cannot rate highly enough

GD
Gary Davies 9 months ago on Google
( 1 out of 5 )

If you are hard of hearing , deaf in old money don’t expect to have easy communication with them.
I have cancer?. That’s what’s printed on my letter. Cancer ? …

MB
Mich Broad 9 months ago on Google
( 1 out of 5 )

Lovely kind staff.
And clean hospital
Hubby parks free across the road …

W
Wendy 9 months ago on Google
( 5 out of 5 )

Spent the night in a very busy A&E with my mother and we were overwhelmed by the kindness we were shown by the triage nurses and Dr Alex. We were referred to the TIA Clinic the next day where the specialist nurse, Jamie, and the consultant …

LG
Lesley Gray 9 months ago on Google
( 5 out of 5 )

Had to attend A & E today after a fall, after booking in I was seen by triage within 10 minutes, 5 minutes later wheeled to Xray. Another 10 minute wait to have my Xray. 20 minutes later I was seen by advance nurse practitioner who …

T
TROYTOWN2 9 months ago on Google
( 1 out of 5 )

They kicked my blind daughter out of the hospital at 2am this morning, my daughter had been taken by ambulance with a seizure which had gone on for over 1 hour. The paramedics were 5 star, so helpful and reassuring. …

AB
Adam Ball 9 months ago on Google
( 1 out of 5 )

Disgusting nurses and staff. Some of them are great, but 90% of the staff here are just useless. I don’t understand why they work in a position where they need to help people when they clearly do not like people. They have an attitude, they …

MR
Mystery Rosebud 9 months ago on Google
( 5 out of 5 )

The eye department staff at Eastbourne DGH are always so friendly, from the first point of contact all the way through to the consultants. Professional, courteous and reassuring. Excellent.

HK
hashim khan 9 months ago on Google
( 1 out of 5 )

Checking into A&E staff member at reception was extremely rude. They need to be educated on ‘Patient centred care!’ Also, first nurse that treated me, the treatment was so rushed, she barely spoke through what she was going to do. It was a …

TC
Tess Cherrill 9 months ago on Google
( 5 out of 5 )

I have recently been an outpatient at the hospital at the Urology Dept and Radiology and the treatment I recieved was fantastic. Seen on time and all the staff I came into contact with were great – kind,respectful and reassuring. Three Cheers for the DGH.

TT
Tony Towner 9 months ago on Google
( 5 out of 5 )

Today I really met the true meaning of why, our nurses can be compared with angels. But the team at this clinic are without doubt, a very special team i empathise on the word team. Because I felt that it was not just a case, that they were …

FD
F D.G. 9 months ago on Google
( 1 out of 5 )

6 hrs still waiting, can’t believe how can be a health system like this, really a bad experienced.

JR
J R 9 months ago on Google
( 5 out of 5 )

I had the misfortune of fracturing my hand today and I cannot praise the DGH A&E dept enough. Even though it was very busy, I was seen and treated really swiftly. Every person that helped me, from the receptionist through to the X Ray team, were lovely. So thankful for our superb NHS!

SM
Sarah Mills 9 months ago on Google
( 5 out of 5 )

Yesterday My Autistic Non Verbal 26 yr old son and I attended. Day Surgery . Dental. …

MR
Magda Romasz 9 months ago on Google
( 1 out of 5 )

I came to Emergency Department yesterday with swollen ankle after I fell in the park a day before, tangled by my dog’s leash. I am pregnant and I’ve been waiting for 5 hours, from 8:30pm to 2 am to be seen by a doctor. After that time I …

E
Enilgy 9 months ago on Google
( 5 out of 5 )

Not the best experience to find that you have not one, but two heart problems. Although that said, the speed of testing and follow ups from outpatients to CCU department was amazing. All the staff remained professional, courteous, and …

IR
Ian Russell 9 months ago on Google
( 5 out of 5 )

A few days in hailsham ward. The united nations of nurses are absolutely brilliant.
Happy chatty nurses had the whole ward laughing and joking. The standard of nursing care is exemplary..

LH
Luanda Hoxha 9 months ago on Google
( 1 out of 5 )

This is not a reflection to the staff members but definetly think NHS need a lot of improvement on the system itself. After having 2 miscarriages i am finally 7 weeks pregnant again. Went to A&E due to some bleeding and after 4hours waiting …

AP
alfred parker 9 months ago on Google
( 5 out of 5 )

I attended A&E a few weeks ago with a head injury and laceration. From the moment I entered the department I was met with sympathy ,kindness and efficiency. I cannot praise everyone more from the triage nurse to eventually being seen and …

HT
hannah townshend 9 months ago on Google
( 5 out of 5 )

First class service. I took my little girl there, who had hurt her ankle on the trampoline. Seen within 20 minutes of being there, the staff were very friendly and helpful. I had to carry her in and thanks to the hospital she could walk …

H(
HarryDBastard (marvelzombie) 9 months ago on Google
( 5 out of 5 )

I came in here with pneumonia at the start of the week and I cant believe how friendly and nice the staff are. They tried their hardest to reassure me when I thought I was dying. The level of care they put into each patient is amazing even …

KB
Ken Bruce 9 months ago on Google
( 4 out of 5 )

AE was Manic. I arrived by ambulance at 10.30am seen by the Triad nurse after an hour then waited for a Dr.which took ages. I had 3 scans (different ) placed in the new ward area for ages . Eventually seen again by Dr Ho at 4.30pm sent home. With painkillers for my problem gall stones with a view to remove it . Atca later date.

MH
Magaret Hamilton 9 months ago on Google
( 5 out of 5 )

My husband John had a pacemaker fitted on the 9th March .He found from the initial assessment to discharge the treatment and advice he was given was first class. The nurses in the ward Louise and Alice were very kind reassuring and …

RW
Raymond Walley 9 months ago on Google
( 5 out of 5 )

I was in for the day yesterday (30th December 2016) for a minor operation, not my first. My treatment was of a professionally high standard. The staffs are efficient, knowledgeable and caring. I was made to feel welcome, everything was …

LB
Lynne Boakes 9 months ago on Google
( 5 out of 5 )

I have recently had day surgery in CCU, the care I received throughout the day was second to none.The staff were at pains to explain everything they were doing ,and what could have been a worrying time was anything but…. …

LP
Lois Peterson 9 months ago on Google
( 4 out of 5 )

Huge vote of thanks to the staff of the Seaford Ward for showing such good care and kindness to my uncle in the past three weeks.

WG
William Gardner 9 months ago on Google
( 5 out of 5 )

An outstanding experience in the Coronary care unit. My first time ever in hospital – staff simply wonderful – thank you everyone!

KG
Kathryn Greig 9 months ago on Google
( 5 out of 5 )

I had a “walk in” X-ray on Friday, and I just want to say how happy I was at the efficient procedure, and the very helpful and caring staff. Including the young nurse who rescued me as I wandered the corridor unable to put my own boot on. Also thanks to who ever devised the system of two hospital gowns – totally spared my blushes!

AE
Angus Edmonton 9 months ago on Google
( 5 out of 5 )

Had to go to A/E in quite alot of pain and discomfort because my GP can’t be bothered to do a basic due diligence / provide services during holiday season. I am ( surprisingly) pleased to say I was treated with dignity, rspect and …

R
Rebecca 9 months ago on Google
( 5 out of 5 )

I had a planned admission for surgery last week and my care from booking in the day on the surgical admissions ward, to the anaesthetics team and the nursing staff on Michelham ward was excellent! The staff were friendly, caring and as I …

DW
David White 9 months ago on Google
( 1 out of 5 )

I have been trying for 5 hours to call to cancel an appointment. The phone is not being answered and there is no way I can email or contact the department. I have given up but its a wasted appointment so don’t blame the public for missing appointments

CP
chris prestwich 9 months ago on Google
( 1 out of 5 )

Would be none, but settle for 1, absolutely useless. Better off going to Hastings.

JG
Jamie Gardner 9 months ago on Google
( 1 out of 5 )

After surgery care and check up is below minium of what would be expected. Ment to be having regular check ups after ear surgery to try and prevent further deafness. …

TP
Tom Potton 9 months ago on Google
( 5 out of 5 )

Family member was triaged in A&E almost as soon as we arrived, all the staff were friendly and considerate throughout – very impressed with their service!

BG
barry grant 9 months ago on Google
( 1 out of 5 )

Went to an appointment in urology came out .I have an illostomy and my bag burst covered in waste tried to get help but no body would help went to stomer department nobody would help went to out patients and still no help all they said was did I have n appointment.I had to sit on a seat and wait for my lift appsolutly discusting

GB
Graham Butcher 9 months ago on Google
( 5 out of 5 )

Just home from Eastbourne hospital east eden ward, stroke unit. All the staff were great, kind and understanding, I am very greatful for the care I got on a very busy ward. They have my love and respect for their constant attention to me as a patient, long hours and not enough reward. I shall always be grateful.

AE
Ann elizabeth Willis 9 months ago on Google
( 5 out of 5 )

Needed to have Radiotherapy started on 24 Feb all of the staff through out the unit was so lovely,caring, professional, I was really so Anxious, nervous, they were all so Brillant, I can’t thank them enough.

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