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Write a ReviewIf you report housing disrepair on your rental property to the council, they do not do nothing. Their employees are quite useless they also take part of your private landlords side. They also do not write any reports. It is time wasted! I …
They doing nothing. Service is the worst ever. Asking about cleaning road, trim hedges, always some excuses. They can send back email straight away that is done , but they do not. The streets looks dirty, lots of garbage. On the roads lots of potholes. We paying lots of money, but for what? Shame!!!
The worst council ever. If you report something, they send an email saying it’s done straight away, but it’s not. Liars. They take money and do nothing. No wonder they have only two stars in the reviews. People, get to work. Shame
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Everything is so frustrating. Paying for council tax for example. Once you …
Absolutely terrible! I would give zero stars if possible. We complained about barking dogs and puppy farming at the Conifer Park site for months and months, sending endless reports as evidence through the noise app. The council did …
Dreadful provider. Bins collection missed regularly, its not their fault as they are short of staff? Employ more people then as we pay for it! Support services are ineffective always choosing the easy option to do nothing. A lot of staff working from home. We really need to move to central Surrey County Council.
Garden waste not collected, glass recycling not collected polite when ring up to report waste not being collected, but problem not solved
Visited the town as part of a weekend away with family. The parking lot associated with town hall is simply a space for cars. Parked at 5pm on a Saturday left Sunday at 8am cost £25! Now as part of the emergency services myself it was so …
Awful, unhelpful providers. I have to say living in a different Borough previously makes me so upset, wasting council tax on this area. Lots of missed black refuse collection. No one interested in helping at the department when you finally …
Rang in to find out how our ukranians who have just arrived access the £200 towards settling in expenses.
Reception did not have a clue at all!! Go to Epsom Stands with Ukraiine in Ashley centre if you want any helpful information.
Three month later I get parking final notice from Epsom council a while I don’t park my car and I was drop off the customer in maximum stay 10 minutes parking area , the racist black ticket lady took my car plate number picture from her …
This has to got to be the worst council that I have come across! They are absolutely useless! They are incapable of dealing with any issues – constantly pass the buck to each other and they lie! They are getting money for old rope and this is what us tax payers are paying for! I’m so happy that I am now moving out of the borough!
Moved to this borough a year ago, since then two visits from their office as according to their system no one lives here or empty property ( can’t get it through to them,). …
The first time I spoke to the council was 5th of June but now 3 months gone. We have no place to dump.(Black bin) for this reason, house insects are infected. We pay a lot of money into council tax but they cheat us. I would like to sue if …
Refuse & Recycling Bin Crew’s are Amazing, Nice To Hear Everyone in the Borough Praising the Workers 🙂
Another self serving council only interested in collecting money and where the next promotion is coming from. Don’t even answer your phone calls even tho they are meant to be public servants another case of creating a two tier system
Excellent council which does its best for residents, when facing challenging circumstances from most directions.
Question what the public get for now in excess of £2000 per year for a band D property.
I called the residential parking service hotline to ask questions. And the woman on the phone doesn’t get the point of my question and not let me finish my explaination about my question. What a poor customer service! It is so rude to not …
One of the biggest money grabbing councils in Surrey, bunch of crooks
Really helpful, polite staff, handled both of my issues very quickly. Guessing the one stars are from people with short tempers or feel entitled.
Just want money and you get very little for it
Very helpful understanding staff.
I visited Epsom it was awful road conditions, shame even in April they don’t fix the streets
Welcome to Epsom Council home of systematic bullying, corruption and terrible working conditions.
Thieves
Very unhelpful.