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Write a ReviewGreat service from start to finish, Evolution were quick an efficient and kept us up to date. After dealing with brokers before the difference in service levels is great. Would happily recommend to anyone who wants transparency and efficiency.
Pretty smooth process – shout out to Omar and Nick in particular, they were excellent to deal with. The app could have worked a little better, there were a few mis-communications but quickly resolved. All in all we would recommend Evolution money.
Absolutely Perfect from start to finish. All in All taken 10 Days & very thoroughly made sure my application and debts would be affordable and cleared making a much easier future ahead. Couldn’t thank the team more but especially Avi for the process & Sophie for completion!
Very swift service professional , so would highly recommend Harry was a pleasure to deal with as was Ryan. Thanks so much
However ! I was emailed and assured. Funds would be released Friday and I have …
Great experience with Evolution Money. I first called them on a Thursday and was accepted and approved on the following Monday evening. Ryan Lewis, Rhianne Holten-Lyons, Tracey and Claudia in particular were thorough and made the terms …
We are very happy with the service provided, the whole team were transparent and thorough with the information they gave .The whole process was not too complicated and they answered all of our questions clearly. I want to single out Jake who was very user friendly but professional as well . Many Thanks
Really helpful and friendly team. made the process easy and straightforward, always keeping us informed along the way. Would highly recommend.
False hopes. They make you feel so secure with the application (everything is going fine) until one of them plucks up the courage to tell you that it’s being rejected. Be more honest with your customers instead of leading them on… I …
Evolution Money from start to finish was fantastic very helpful nothing was to much, big thank you to everyone involved especially Laura Hughes, Ita, Donna Smyth, I would definitely recommend to family and friends lovely experience. Definitely wouldn’t hesitate to use again.
I definitely would recommend Evolution I have found my experience very pleasant, professional and understanding and caring with all the staff involved with me outstanding I would even say
Yours C Darcy
Once we got the loan you have not been helpful at all we have emailed numerous times asking why our loan keeps going up every month it has gone up by £35 in 4 months. We have not even had a notification letter or email saying a monthly …
Quick, simple and a great overall experience. Highly recommend them. Not experienced the after sales service yet so that’s still up for debate.
Fast, efficient, and friendly. All sorted within about 10 days.
Would definitely recommend
Had a very positive experience with Evolution Money on obtaining a secured loan. Everyone I spoke to was responsive, helpful and answered all questions I had in a speedy manner. …
Have emailed me mortgage details for someone that isn’t me. Breach of data protection. …
Josh has been exceptional assisting me with my loan application. His manner has been efficient and informative. Very happy with the service
I went through Experian and found Evolution Money, I’m glad I did.
They responded quickly to my initial quote, every single person I spoke to were extremely informative, friendly and professional. …
From start to finish its been a great experience, very patient, understanding and friendly though out the process
Very helpful team ! Great experience and the customer service was exceptional, I would defiantly recommend
Incredibly quick and smooth process and they staff definitely made me feel at ease, especially Luke, Josh and Lillie.
really helpful and understood my needs and kept me informed all the way through
can’t recommend Charlotte/ Josh/ James highly enough . thankyou
Happy with the service provided, would recommend these guys
Very easy process. Highly recommend. Great phone/online support team
Really great team at Evolution Money. Special mention to Sully, Tracey and Rhianne among others for being so efficient and pleasant to talk to. The process was straight forward and the team kept on top of everything very well. Thank you! Best regards, Tara x
Very helpful staff and always keep you up to date.
Helpful and supportive from start to finish. Connor and Josh were especially good. Many thanks
Awful from start to finish.
Would never recommend
UPDATE NO RESPONSE AFTER 13 WEEKS OF INVESTIGATING 2 DAYS OF LIES – RECEIVED GUARANTEES OF CONTACT AND COMMUNICATION FROM KERRI PENDER THE OPERATIONS DIRECTOR – THESE GUARANTEES AND PROMISES TURNED OUT TO BE NOTHING BUT MORE LIES AND STILL …
Help staff, and fast service, just one minor detail was not given to us, such as not just needing the creditors account numbers and sort codes but need the amount owing too, something simple but not relayed to us properly, but soon sorted.
Evolution money are a con who provide a disgraceful service as a responsible lender. They fail to mention “standard broker fees”on loans which have already been applied for directly through themselves due to system errors and then blame the …
Given right product information that suits to meet my need. Timely action and guidance throughout this process was great service.
Special thanks to Daniel Sherry who went above and beyond to help and my adviser Stephen Dumont who was brilliant, he was friendly and gave great advice I can’t thank him enough for all his help and advice. The process was completed quickly too. Thank-you
Everyone I dealt with have been fantastic, will go the extra mile to help get you a loan that suits you. Would highly recommend. Thanks
Very quick and easy to follow instructions staff very helpful
All staff have been very helpful and patient from start to finish. Would recommend the company to anyone. The process from the start information required was explained very clearly to the stuff at the end. Thank you so much.
Very friendly and helpful staff on the phone.
After being let down so many times by other companies I found evolution. Victoria Bennett was brilliant and professional at all times. She had everything sorted with phone calls and emails. Took about four hours. It is stressful after that …
Great service , holding your hand and prompting when required
The service was very good and the team too 👍🏿 …
This Company actually genuinely want to help! Lyle was a great introduction to the service that they provide and made me feel at ease from the start. My advisor, Tony, spent around four hours on the phone to me in one day trying to sort …
Evolution Money staff and Advisors were very easy to understand and they carefully dutifully explained the loan requirements process and heldped all the way by ensuring that proper documentation was provided. …
Overall l I’m happy with the experience I received. Would have preferred my case to be looked into and one phone call with all the relevant questions rather than multiple thought the day. Also it was a little frustrating as they seemed to …
amazing experience and very very straightforward process. 5 star
I had a very smooth journey with Evolution Money when processing my mortgage. Very quick to answer queries and to respond to any enquiries I had. Fastest mortgage process I’ve ever experienced. Thank you
So happy now, that I have found the help to get my life back on track. Never thought I’d have another chance to either. Thank you evolution amazing 👍 …
Very clear professional and helpful service. Quick to respond, good communication between team members and a good understanding of my needs.
They made sure I was aware of exactly what the process, cost and implications of …
Great company with fantastic staff. The people I dealt with were helpful and explained things very clearly throughout my dealings with them. I felt at ease with the information they provided and was treated so well at every interaction. Couldn’t be happier with having chosen to do business with them!
Brilliant team and I’d like to thank everyone involved in my case really helpful and always going above and beyond a few names were , paddy, Donna , tony and Lucy and Kirsty all excellent customer service skills and very friendly thank you all !
A great experience from start to finish.
Always kept in the loop with the current standing and for what the next stage is. …
Was really happy with the service we received from Evolution. Our credit score isn’t great but we were able to complete an application with ease. At every point the advisers were helpful, communicative and listened to us. Dominique was our …
Overall excellent 👍, they were extremely precise and professional, and all staff were very helpful, would highly recommend. …
Evolution money is a fantastic business the staff were so friendly and helpful and made it really easy for me to sort out my financial situation. I also felt relaxed and was told not to worry about anything overall my experience was top …
I am pleased to say that, the team is professional, responsive, they really want to make thing happen. They provide you with the best advice. The APR is quite high, but when you really need this support and you have a professional team who …
We spoke to multiple agencies for quotes. Most had a long timeframe for completion and were a nightmare to communicate with. Evolution were totally different and if I had a question it was simple to ring uk and speak to someone directly. If …
Evolution were very helpful and pleasant to deal with, spoke to serval members of the team from start to finish and they were all a pleasure to speak to, they went through different possible options and always made sure we understood every step of the way.
They provided professional help and made the whole experience enjoyable. Gave great advice in terms of early repayment.
Evolution finance have been amazing super professional and friendly staff i was really impressed with the service i received. Paddy and laura i would like to thank for making the process a positive experience both highly efficient professionals. I highly recommend this company
Very happy with the service that was provided
Absolutely outstanding service from this company. Even when there was an issue with a second charge from years ago Donna came on calls with me to 3 separate establishments to ensure I got it sorted out. We really appreciated the care and …
A very good experience. The agent was very thorough and really worked hard to ensure a deal was secured by using accurate info and only progressing once they knew I was eligible. very responsible lender and easy to use. Everything ran …
I cannot rate this company highly enough. There was a small issue when processing my loan to do with my title deeds, but the staff at Evolution Money were so patient with me and supported me through every single step. The customer service …
Fast service and very user friendly app
Had the pleasure of speaking to Dominic today regarding a loan after being passed to Evolution via Ocean Finance. He was extremely helpful and knowledgeable, would definitely recommend.
We were referred to Evolution Money for second charge mortgage application and we must admit it was the fastest turnaround we ever had! From application to receiving funds took 7 working days. Our case manager, Cameka, and the rest of the team were fantastic and understood our circumstances very well. Will highly recommend!
From start to finish, I had a few members of the team helping me with sorting the correct documents and making sure I was happy and understood everything. I was contacted daily and never had any problems, especially as they worked around my …
Evolution Money were great in talking us through step by step, it’s also brilliant they don’t just go on an arbitrary credit score but manually underwrite too and so when our credit card consolidation was applied for they could see that our …
We were dealt with, with great understanding and polite professionalism throughout. We mainly dealt with ‘Austin’ he was fantastic and had a good manner and sense of humour. …
Professional approach, good customer service, the process was relatively straightforward, but some questions were very detailed and sometimes it feels like an inquisition but maybe this is how they have to work. I have no experience with other lenders to be able to compare.
All the staff that we dealt with were very helpful and explained everything easily for us to understand. Another really good thing that they offered was that when we came to sign our final papers they sent a courier who witnessed our …
Having borrowed from Evolution Money over four years ago, I can stress in a humble manner, a personal experience: having made monthly payments, without any default, I was in a position to pay off my loan, very recently. I originally …
Great service from start to finish. All staff helpful and knowledgeable. No pressure, relaxed, efficient service.
My mum was directed to evolution money after pepper money could only offer her a loan for £10000. Having only gone through a small portion of her expenses the guy on the phone, Jack, abruptly told her she wouldn’t even be able to get a loan …
Really easy to deal with. What I liked was how thorough they were. Jack, Craig and Laura who completed our application were excellent.
From start to finish we received excellent service, everyone we had contact with was polite and friendly, allways helpful and guided us through every process, would highly recommend.
Fantastic staff. Everyone I have dealt with has been polite helpful and professional especially Peter Catherine and Laura. It is great to deal with people and not computer programs. They look at your needs and you as an individual.
Quick easy and friendly service
Just an easy company to deal with. This is my third time and they make it so simple. They are very helpful and sincere. I know it is in their best interest to be sincere 😊, but I just feel safe. They are upfront about their charges too. None of this ‘hidden’ business that so many companies drop on you. …
A fantastic company who were attentive and very understanding of my needs Natalie was absolutely amazing and worked with me for over 2 hours on the very first call i made to evolution money , She was so helpful and gave me a chance when i …
They really helped, they were so understanding and explained everything so clearly. They were very experienced and went through everything. They were all very quick and efficient and I would definitely recommend them my experience was excellent.
The staff at Evolution were very friendly and kept us informed all along the process,we would certainly recommend the for people to use