Average reviews from all platforms
Average reviews from all platforms
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Write a ReviewI have an account balance with FairFX. Over a week ago I emailed them to request a refund of my balance. I have received no response. I sent a second email and still no response. I sent a message through live chat and was promised a call …
An actual scam.
Got a card, deposited money, went to use the card and it kept being declined. …
I will update my feedback to 5 star’s when all the following options will become available in the FairFX app.
I request to be available PDF statement, and priority instantly notifications …
A COMPLETE AND TOTAL SCAM. DO NOT TRUST these corporate cowboys with your money and certainly not if you are stuck out in the middle of nowhere. By design they hang onto your money and block access and no amount of trying to deal with the …
These guys can’t get the cards sent to you correctly. I have ordered it twice, but no sign of the card. Customer service is trained to apologise without empathy. I have been let down. I have to now go frantically search for USD, while have still credit left in my fairfx account. Waste of time and money.
Not happy with this.
Advised that I needed to update my cards. …
Great rates and smooth app to use in my trip to Spain, give me better exchange value than TransferWise. It would be cool to have faster feedback on my transaction but otherwise very easy to use
SCAM – DO NOT PLACE AN ORDER WITH THEM THEY WILL JUST STEAL YOUR MONEY!! I HAVE PLACED AN ORDER FOR A CARD AND DEPOSITED $1500 (£1200) AND THE ORDER WAS NOT SUCCESSFUL, RECEIVED A MESSAGE SAYING I SHOULD CONTACT THEIR CUSTOMER SUCCESS. I …
Just upgraded my card to the new Currency Card. Love being able to hold euros and dollars on one card. Really polite customer services, would recommend
Poor customer service and slow reply / being passed around to multiple people meaning i waited around just to be told my card wouldn’t arrive on time for my holiday, its now so late in the day that i cannot contact another FX company. so pretty frustrating.
Terrible . We use them for business USD purchases . One of their staff made an error and sent out extra funds to our supplier . They then requested the funds back from the supplier – he sent them back and they held more funds we had sent …
Great rate on a dollar card saved when it swung in my favour and fast delivery of the card itself. Had no issues with the card or topping and would reccomend to others.
I’ve had a FairFX card for years and I’ve just got a new one. The card is really useful and customer services are helpful if you have a question.
Wasted a whole morning waiting for a currency order that never arrived when I complained customer service was very poor
Gave me the best rate and saved me money. Very efficient service