Harlow Council reviews

I wish to complain about the level of threat included in reminders for paying bills. 99% of the time I pay on time a few days late and you start getting really nasty letters with threats about legal proceedings, losing the right to pay …

The powers that be that work within this corrupt organisation should have been taken to task ages ago.
I moved to Harlow in the 70s when the council provided a great service, I even …

Walked into the Civic centre to tell them about a rat sitting in the hedge by the Water Gardens – was told by the guy behind the counter “nothing to do with the Council – it belongs to the Water Gardens. asked whether he would phone them to …

I bet this is the worst council in the whole country, they are absolutely useless unhelpful and every time you call for help with the housing repair etc they lie just like the tories do , people’s please we need to stand against these robbers.

Vile people that leech off the backs of innocent people, they have done nothing but lie to my family and scratch their arses while we begged for help that they said they would provide. Lazy, inconsiderate, rude and useless …

Since covid harlow council have let themselves & their tenants down appallingly ! Everyone in the country is back to normal, except harlow council, if the office staff no longer want to work in situ then they should be sacked & new …

Why have the council changed the automatic payment service? It is now more complicated and takes double the time, and it doesn’t now tell you what your balance is at the end of the transaction. So basically it takes longer to do and gives …

To think we all pay council tax every month for this, and I have never dealt with any one less helpful than Harlow council.

The rubbish and recycling at my daughters house 1 Green Hills has not been collected for over 6 weeks, she rang the council and was told to take it to the tip, Veolia just drive past what is now 3 bins overflowing and several bags ! What can be done? My daughter suffers with mental health and can’t confront the binmen

There isn’t any support from anyone in Harlow Council. I have called a couple of times to receive information as I purchased a new flat and been told that someone will get back to me. I have lived in Bristol and let me let you: that Council …

These people at the Harlow judge you if you don’t know English very well. They can share your personal information don’t trust them about your phone. If you think your information shared by other people go Council, because if you don’t tell anyone no one explain you anything.

the enforcement company you use to fine people are nothing but liers and curopt and so arragont. absolutely disgusting company pray on people which they have to right to .

I have been waiting since 2017 for the below repairs to be sorted and still I’m waiting when I call to ask when this is going to be fixed they proceed to use corona as an excuse and told me I will need to wait 6months to one year for this …

I am new in Harlow I called 3 times Harlow council but I find them very helpful so I will rate them good sometimes it’s not easy to work in council as I have some experience working in council building so good job by Harlow council

Customer service is very good and always found the front desk staff very helpful.
Reason for two stars is due to the conversations I’ve had with two female staff …

Harlow council reception team provides absolutely rubbish service!!! They have been paying more attention to their makeup rather than to the community, residents!!! Very unprofessional, unskilled without good knowledge at all!!! I hope one …

Would be better off with no local council

I was trying to get few simple information about housing. I thought that council should be the first place to go when you need information about living in the Harlow Council region. I unfortunately was totally wrong. The staff was polite …

Incompetent, uncaring, cold hearted the list could go on & on! If you’re a pensioner on the Clinically Extremely Vulnerable list & your house gets flooded, don’t rely on Harlow District Council to help in any way whatsoever.

It’s like Harlow council found the most uncaring, laziest and rudest of people known to man and then employed them! (With the exception of some)
Most of the genuinely do not care that you and your children are living in a …

In most cases staff are polite and helpful sometimes they are very busy so you have a wait and they want to process your enquiry asap but mostly very helpful and polite 👍 …

Insurance advisor Shelley Cornish who has been dealing with a claim i put in to the council was very un helpful.
It has taken me 4 weeks so far HCC and HTS Group have decided to reject the …

I called them about waste service because they do not pick up my waste they keep saying they will pick up in two day’s but they never picked up. Best thing they do take money for council tax they will never miss the day for money

It is now 4.12AM and not for the first time I am up all through the night because this ‘organisation’ (for want of a better word) thinks it is acceptable to do road works near houses during the night. They were doing it last week and I was …

I love harlow, if you meet the right people, this place can be great

I wanted to recommend Julie Cochrane we have been attending two of her classes each week with my toddler she has been excellent. My daughter has progressed so much since attending these classes I wanted to leave a review for both her and …

They’re absolute waste of my council tax money.
Worst service ever

lights outside my flat dont work and havent for months, very dark after 4pm and invites anti social behaviour because they cant be seen, cant contact hts unless its an emergency and i get cut off if i contact harlow council directly, sort …

Disgusting 7-8weeks for local authority search! I’m close to missing out on my purchase and this all being a big waste of time. Harlow Council are unhelpful and a waste of tax payers money! Worst council in the uk! Disgusting!

Fine, always helpful, and really impressed by their efforts to make the town pleasant to live in. There are a lot of people working to improve Harlow for the residents: keep it going please!

I just want to say what a great service from Harlow council. As soon as I reported an issue, it was dealt with immediately. Thanks guys appreciate your help!

Ok ,rent hi shops empty getting gost town

It is a shame that the opening hours are so limited and not suitable for people who work. The lack of a post box to use when they are closed also limits the user experience.

terrible service they don’t listen to you and treat you like scum. The worst people I have ever dealt with in my life.

harlow council have been ok with me, paul the customer advisor is always very helpful 🙂

Provide me with a garage, very happy

Very poor service from the council Liencsing team.. correspondent is slow. Keep u waiting and don’t want help and work with small businesses.

I came to council for some imformation on Friday 8 of April afternoon ,I went to talk with receptionist she was not helpful and not welcoming and rude very miserable …

Just like to say thank you to Harlow Council for keeing Harlow’s main roads as clear as possible during the recent snow.

Reception staff were very helpful.

Strange that the pandemic is killing so many but it doesnt reflect on the housing coming up for bidding !!!

They are unprofessional for one thousand and one reasons. 👎 …

Rude and unhelpful

Stuart from the HMO department is knowledgeable, helpful and responds quickly.

Send e-mails and no replies, trying to contact this lot, no chance.
Not fit for purpose.

Very helpful lady in Housing…

THIS time around was a great service

A nice place to relax

#Harlow (See for yourself)