Hinckley & Rugby Building Society reviews

There is no branch near me. Online, decided to open an account. Disappointed there are only two reviews and not good ones at that. Both about experiences in branch. Would have to communicate by post & wonder what the service is like by post?

My husband went in today .to open a account as we have a new grandson the girl was rude and short with my husband,
His glasses steamed up with the mask he pulled it forward to clear his glasses …

Called in the Castle Street branch, early Saturday morning to receive advice. No other customers in branch. I was left standing at the counter like a prune for considerable time, whilst the only cashier was on her computer. No, ‘sorry I’ll …