HSBC reviews

Raheem sorted out some issues with our account that were a nightmare for me, I’m blind in one eye so was difficult to see the screen but Raheem was very patient with me and very helpful.Thanks dude

One of the cash machines outside keeps breaking down. However great customer service when I came in to sort out my online banking.

If you want to get messed around this is the bank for you.

I have been waiting for cash back under Visa guarantee since 25th October value £25_98 all. I am getting is a text saying still working on your case 4 months 1 a month saying staff shortage, That’s really funny Mark’s and Spencer did a …

Amanda upstairs was great very helpful, down stairs terrible made inquiries asked to wait, then lady dealing with me started serving other people before sorting my issue ??? Walked out issue unresolved… it used to be called customer service. Not sure what it is now..??

Its very bad bank
It doesn’t even deserve 1 star.
I make an application to open a new bank account but unfortunately it’s almost …

Waited over 40 minutes to be seen and there was only 1 person in front in the queue. Seemed to be only 2 staff, 1 checking people in and 1 handling the queries. Very poor planning and management!

I wanted to open a new account, i told the staff, she was so unprofessional and she didnt know the different type of accounts that where available, i wouldnt even call them “STAFF” they where more like KIDS from high school, gossiping in …

What a great bank
The manager Ms Hepworth was extremely helpful would recommend to anyone needing a bank account

Big thanks to the staff for helping us out this morning the 5 stars go to zaheeda for her professionalism patients and kindness to us thanks to all

Lots of machines but always a wait (sometimes very long) if need to speak to someone and often not enough seating while you wait

Great experience

Love banking with them… straight to the solution of my problem

Good bank

Busy some times

Great bank