Incommunities Group Limited reviews

Problem with tree branches growing over the boundary line into my property. Informed them it causing a nuisance, petals covering the garden and making a slippery surface for my 80 year old mother. …

I’ve lived in my house over 20 years, I’ve paid my rent on time, and in full without fail. I held my side of the contract. …

So here we go, finally at mothers (aged 87) having lived in her rented home since 1957, you decide to do some repairs, firstly months before Christmas you remove the gas fire in the front room as it’s deemed unsafe? Not replaced with new? …

After 13 months of antisocial neighbours. Reporting everything to the council, antisocial behaviour team, the police, community trigger and our local counsellor I took a chance and emailed about a flat within incommunities. A few days later …

For a new door on the front of the house (sub contractors) made a right mess, second guy comes out can’t do anything about it seemingly door fitted wrong. Go to Wickes spent £10 on some draught excluder and funnily enough no draft!! I have …

Horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible.supposed to be social housing to help but instead will try everything in their power to make you homeless without listening they take side usually …

Pretty good housing provider and nice people just takes a long time to any help for repairs and other things

I do want to note that the workmen are incredibly nice.

When it comes to anti social behaviour, Incommunuties doesn’t resolve it. …

Won’t fix issues, takes forever to come they blatantly just don’t care, stop you from home swapping ppl turning to private rented damp leaky substandard properties wouldn’t advise getting one of there properties

Hi incommunities a person from your office his name was jav he said he was our new council officer because diane and left and jav the new council officer he taken pictures of the damp of his phone and I got a reminder this morning saying a …

In my experience they dont return my calls, rarely fix things, try to avoid taking responsibility for issues, take forever to attend to fix issues, have abused me in my home, don’t take formal complaints seriously and get through staff like …

I was burgled and I have to pay for the damages when incommunities don’t update they system when people tell them that other people have moved out and I still get letters with two names on so I will be taking the matter further. Also the income team are ignorant as I have sent many emails and still no reply

The worst place I’ve ever seen because they don’t do their job properly and i had two appointments with them they cancelled the first one at the same day on my appointment and my second appointment was today between 8am to 1pm and nobody came to fix it or telling me what was the reason they just ignoring people

I live in a incommunites property they don’t care how they leave you to live especially when you have children and children with severe breathing problems

House is in disrepair and don’t log jobs properly they send someone out to look at the job and never do any work . The company itself are struggling to keep staff and leaving tenants feeling unsafe in unfit houses. Something needs to be …

I have reported about some dampness and moulds in my house. In September they sent some who sort of painted the areas that had moulds. Before even a month the moulds started again. I’m asthmatic and I don’t close windows. Today I had …

Awful housing association, their properties are cold damp and old, you spend fortunes keeping their properties warm. I viewed another property of incommunities and it was a slum, and they expected me to spend fortune doing it up. No wonder …

These people who suppose to help you dint do anything n some of the staff are very rude n not helpful at all

i hear bad things about these , i can say im a tenant and i have had nothing but good help and advice from these willing to go that extra mile for there tenants even when im in rent arrears thay undersstand me im so happy with this company …

Nothing but lies from these people. I’m yet to speak to a manager who isn’t pathological. They left me unable to bathe for a year because it wasn’t cost effective to install a walk in shower OT told them I needed. Finally moved me to a …

They are disgrace!!!! Trying to staircase and waiting on the solicitors from Incommunities for over 3 weeks to reply to our emails. Have a mortgage sorted and everything. Now everything is delayed because I can’t get in contact or a reply from anyone!!!!!

Absolutely disgraceful landlords. They used to be ok 10 years ago, but everything has gone downhill since then. They don’t care about their tenants anymore. They’re happy to take the rent money but as soon as you have a problem they leave …

Absolutely dreadfull experience when seeking help from repairs I had not have hot water in the shower for over 2 months now, cretins on the line and cretins in the field. …

Have been trying to resolve some issues that Incommunities tenants are causing me
Incommunities staff have treated me on a way lacking in empathy and as if I am …

ZERO STARS
SHOWER BROKEN CALLED INCOMPETANTITIES MY MOM IS THE TENANT I HAVE LIVED WITH HER FOR 15 YEARS I PAY THE RENT I SORT OUT REPAIRS ISSUES …

Absalute joke, will find any loophole not to help.
Discrimination against vulnerable tennenats and pure lack of acknowledgement from even senior staff.
Wil be moving asap

not a good landlord when complaints arise lie through there teeth to cover up problems issues and tell lies avoid this landlord nothing but liars thieving robbing people do not trust these as a landlord all about money not bothered about …

I had my windows smashed and house egged by a neighbor and incomunties sided with the attackers and made out I’m the perpetrator. Staff have no empathy at all. Leaving two vulnerable adults unable to move and too scared to return home

Yesterday was “gas safety check” well done for your engineers 👏 no heating no water BUT SAFE 🤣🙈🤭 …

I would like to say a massive, massive, massive thank you to all the staff at incomunities. Especially James, Charlotte and all the workmen and staff behind the scenes who went above and beyond to keep me safe and move to a beautiful …

The repairs team are under so much pressure that when u ring to book a job on they advise we will call you so if u need a brick layer, plaster or electrical work doing u wait this is not the repairs front of house staff fault this is …

Reading the bad reviews on here comes as no surprise to me. The most user unfriendly, unprofessional and incompetent organisation.
On paper all looks wonderful, all boxes ticked, it’s a different story in …

Now these lot who are supposed to be helping the homeless n people who are on the verge if being evicted unless u are a working professional your words fall on deaf ears

Repairs are shabby men sit outside in van for hours. No wonder repairs take so long to get done. Staff treat you like a second class citizen. Cannot keep track of rent anymore as they have removed the online system. They haven’t approved …

Due baby in February, been complaining about damp in the house for over a year. Made complaint to management 3 weeks ago and not even a phone call back or an email, so taking it further now as the house is not fit for a new born baby. What a joke

Should be 0 stars, flat full of damp, plug socket in kitchen burnt out, no hot water for over 3 days, spoke to a rude Asian sounding woman in services twice over last 3 days, tells us not to go out as sending emergency electrician. They …

staff are rude unhelpful and very obnoxious if your making a complaint.ps. don’t let the gas service engineers near your gas fire or you may end up without one as i did ENGINEER TOOK FIRE OFF THE WALL WITH OUT FIRST DISCONNECTING OR …

Company of scum, house full of damp , I was left to live in a mouldy house or told I should hand keys in and make myself homeless. Patronising condescending little people working there as housing officers , maz barker a lieing creature, …

Absolutely disgraceful service. Daughter recently moved into a property and has now discovered her drains are blocked. Response from shezad at repairs was ” you should of reported it when you first moved in” “not our problem” “you deal with …

Been fiobed off withe my damper repairs for year it’s different story for years mangers it’s joke

I have been waiting in all day,for someone to fix my key lock on my front door,I shouldn’t have to wait all day 8am_8pm,ridiculous!!!!!, there should be a specific time.I have important things to do,& I am also a carer for my elderly mother.NOT HAPPY at all !!!!.

Good. staff very helpful.

We have probation cutting the edges around our bungalows and they are making a right mess leaving mud all over the paths and walkways where people have to walk so we are walking mud into our homes it is not fair that the old people are …

Called 9.30am leak from Bath to kitchen plumber here with few hours fixed the problem put in new fixtures that were needed. Electrian came. 5star for work men very helpful thank you.

For a housing association they are pretty good. The grass cutters do a great job in the Allerton area. Plumber fixed problem next day.

I own a house next door to one of incommunitys have a boundary issue where they have erected a fence on my land been over 2 years trying to sort it nothing but jokers working for them no responsibility what so ever been passed around to so many people. Lately been told I have to move it my self.

Put in for a move in november, I’m still waiting for them to offer me somewhere! There very good at getting on your case over missed rent payments, apart from that they don’t give a dam as long as they are getting there rent.

incommunities has gone the nick completely when I moved in 20 years ago these flats were for 55s and over now anyone can move in and I’m getting nothing but noise all the time, it’s time I moved out and got somewhere decent to live I’m 71 years old and I don’t need it

Great experience felt very welcome

I’ve been homeless for 8 years+ repeatedly asked for housing even walked to Shipley from great Horton twice first they didn’t turn up second didn’t come with fop and key to get in had to walk back empty handed viewing leeds Rd given wrong …

After trying to have a single issue resolved 3 years later and i am still no closer i am disgusted with the whole company and the so called housing officers that are supposed to help support

The best housing supplier I have come across, they are always helpful and any repairs etc are sorted in a timely manner… I’m glad that I rent from Incommunities, so thank you to them

Totally useless. Sister in a damp mouldy flat with them. Supposed to have been fixed…NOT!! Problem worse than ever.
Amanda Turner is no help either!! Never in office all days and times of week…No help there…disgraceful!!

Rang them about my kitchen taps leaking,was booked an appointment the following week and they rang the next day to say a plumber was available that day. I find them very friendly and polite

Some of the staff are rude expecting tenants to do their own plumbing jobs was told to watch a utube video what an absolute joke when I told him I am not a plumber I was told u don’t need to be watch a video online

They are very slow doing repairs they was ok few years back me and my wife are waiting for a move every time they say go on line they never on we are waiting for a walk in shower because my wife needs one but all you get we have no money

Worst ever services at Income Team by Mrs. Manjit (Especially) and S Sanderson, the Income Officer.
I had to confront Mrs. Manjit on the telephone call, she is such a rude and …

I’ve been a resident for over 3 years.
In this time, any repairs that have been needed, have been addressed promptly by skilled friendy trades people.
Many thanks.

Every year my boiler breaks down 4.6 times a year n when i call them i have to wait 72 hours plus i have two young kids.. The staff start giving me parenting advise n when they do that it makes me angry n i tell them i dint call u to give …

Had a appointment from between 8 and 1, waited in all morning for someone to ring me saying they was snowed under with emergencies!! Have to now wait another 2 weeks before someone can look electric’s. Joke this place is

Called for information about the resale of one of their shared ownership properties. They could’nt answer even one question about the terms and conditions of the Leasehold or the eligibility criteria, saying the existing leaseholder needs …

Staff workers getting paid wile they sit in vans don’t do any work come to c jobs this is not my job ill send some 1 else need to sack all of them

The Incommunties team have helped me many times and got things sorted. There are some that can be a bit condescending but they are far outnumbered by the brilliant staff.

You letting Asians from other countries take flat and house the are breaking the rules by letting families stay the and flat or house who’s it is the don’t stay there 😡 …

They are happy to conduct cold call surveys to a person for a vulnerable person without their consent.

A none for profit company, who are only interested in makeing money, and do not care about their customers in the slightest, some of the staff have IQs lower than pond life

Terrible drivers, see them talking on their mobiles while driving round, inconsiderate, not adhering to road rules. Unfortunately haven’t managed to get a registration number yet

Placed a complaint 3 weeks ago called twice still no call back. So off to court with Incommunities as they place lives ar risk

Fun working environment, staff are very welcoming and friendly. It is more than just a housing association.

Best house provider and they give excellent service to the customers… Especially, housing officers and cite officers are very professional and deal with the customers with courtesy

Impossible to reach, ineffective when you finally (after much hair-tearing and frantic wailing) manage to get in touch with them. Would not recommend for anyone.

If any male tenants have evidence of being discriminated against and/or harassed by Incommunities as a result of misandry (hatred of men) I’d be interested to hear from you.

Helpful staff that goes that extra mile. Nice big clean building.

Housing quite good but some housing managers are rude above themselves & full of the bull

Have complained about damp been 4months now someone came to take pictures and that was it

Brilliant

Good at keeping areas grass cut not so fast at repairs

This landlord is under a very serious investigation. Obviously, a live investigation can’t be commented on, but it’s best to stay away from this landlord.

I find the most uncooperative company i have ever dealt with where complaints are concerned they just pass the buck that way your,e complaint is never dealt with

HQ of the social housing authority in Bradford. Housing query ? Go here !