Kabbee reviews

Booked a cab to Heathrow was late by 15 min in getting into car. Driver started complaining he could not wait. Afterwards after reaching at the airport gave the driver an extra money for the wait and he left happy. Next day I get messages …

I wish i can give them zero stars. I have pre-booked and pre-paid a cab to pick me up at 1 am from Luton. Once I came out of the arrivals hall at 1 am, the cab was not there. When i called the fleet, i was told that the driver called me, …

Had an terrible day with Kabbee. Booked trip 2 weeks ago which got confirmed for 8 am and cab agency pushed service to another agency around 7 am who was not aware the trip. Later on request they found a driver who was running for our …

Terrible experience. Booked taxi several days in advance. Didn’t show at the pre-arranged time. Was told 25 minutes delay because they don’t have taxis in my postcode. (The driver was actually only pinged at the time my cab was due, that’s …

Booked a 1am pick up from Gatwick to central London 2 days in advance. I called them before my inbound flight departed to tell the my flight had been delayed. They emailed and text me whilst my flight was in air to tell me they pick up …

Recently booked an airport pickup from Gatwick airport for 1 am.
At 00.30 I received a call from the taxi driver saying that they have no capacity to fulfill my booking and that they will cancel it from their side so that …

If I could I would put 0 stars!
Taxi company Called to cancel a car to the airport 15 mins before it was due to arrive! …

I book via the app for airport rides and have never had problems. They essentially are a booking engine working with existing can companies, but they’re competitive and always give a number to call for issues etc. Drivers need to wait outside of airport areas if your flight is delayed but always get in touch.

Have used them quite a few times for airport pickups and every time, without fail, the cab is late and always trying to scam for extra cash. Kabbee themselves are unprofessional and their customer service is non-existent. Will switch to Uber now, even if it’s a couple quid more it’s well worth it.

Booked cab to Luton Airport for a 5 am journey. Cab no-showed and cancelled at 5:10 am. Kabbee charged my card twice. Have spent three weeks trying to get refund to no avail. Definitely don’t use

Worst service ever. Booked the cab, received several confirmation messages, five min later received a message “your booking was cancelled” call the car provider for the money refund. Car provider replied that they are not from your area, don’t have the booking number, call kabbee and look for your money. Never again.

The worst service ever, messed up my booking then ignored me while i was on a call. They tell you “your cab is 10min away” then they kindly cancel it without telling you (great ux btw). This company shouldn’t exist and no one should use it if you actually want to go anywhere!

Would love to give 0 stars if I could – horrible service provided. These people are middle men and their customer service is disgusting. Driver refused to take M25 even though ON THE APP it was advertised as the route the drive would be …

The worst cab company in London. After booking a cab on the website, and after calling for the confirmation (the person at the phone told me the driver was 15 minutes late), we waited for 40 minutes, so I call again and they told me that there were no driver available at the moment. WORST COMPANY EVER. NOT RECOMMEND!!!!

They left me stranded at Gatwick airport late at night and denied that I had a booking the next day although I had a confirmation number for the booking. Cars are always late. I would not trust or rely on them.

Website has such poor design! Also your call services phone manners are really poor!I wanted to rebook my taxi but Ended up cancelling and now my unsubscribe button is not working??!! Take my details of your system and as i will never again use your services. Thank you.

Awful pointless service. Don’t turn up. Don’t call. Don’t text. And worst of all. Blame their cab companies which THEY CHOSE. NEVER USE. CALL UBER.

Important journey to Heathrow. Waited until pickup time to inform NO CABS AVAILABLE

still waiting for a refund after a cancellation. They have refunded but it goes to your account and not to your credit card bit of a con really.

Do not use! I had An account which had sat inactive long enough they thought it could be used fraudulently without realising! …

Unreliable! When you are trying reason with them they still offer really bad customer service! Avoid if you can.

Sent an email and did not get an answer. Why is this company still up? Can I give minus 5 stars?

Terrible- the cab didn’t turn up for my hen party

For me good