King’s College Hospital NHS Foundation Trust reviews

We had to go to King College Hospital. Considering this is a tough time for us, the hospital were fantastic. Every consultant showed emotion, care, humility and humour. My wife and I could not have asked for a better experience. Professor …

I got transferred from St Thomas’s to King’s College as I needed specialist care due to facial swelling. …

My husband is still in this hospital. His case turned out to be serious when he was admitted. My husband didn’t take well the hours of waiting and many tests run on him. However, thanks to massive support from Dr. K. Quinn, who managed to …

My daughter recently had a gallstone operation, all I can say is that the Dr’s and nurses were amazing. One of the best hospitals in the world. A big thanks all the staff that work on the ray of sunshine ward. Thank you.

Dangerous, patronising and complacent treatment in my case, along with extremely poor communication. Medic centred rather than patient centred. My experience was so bad that I’ve asked my urgent, life saving operation be transferred to …

I’ve been referred to the cardiac department for surgical intervention of my heart valve by cardiologist in PRUH since 1st of March there is no appointment letter from that department. I had to travel to the hospital and asked, I was given …

I was admitted as a day patient to the Cardiac Catheterisation Unit for an angiogram. The staff, doctors, nurses and receptionist were so lovely. They were very efficient and caring and I could not fault my treatment, care and the cleanliness of this unit. Thank you to everyone

My child was sick with 40 degrees fever and oral thrush and he was not seen by the doctor properly. No on consoled us when we complained for the sick child.They are very racist and they try to get rid of patients as fast as possible. When I …

The worst experience of my life. 12-hour wait in A&E, was then told by the doctor he wouldn’t do any blood tests or check my cervix (“we don’t do that here”) yet didn’t bother referring me despite acknowledging I was vomiting and in severe …

The worst hospital ever! I went to the hospital at A&E at 11.00am and waited there until 9:30pm and still the doctor did not see me. I hurt my finger nail on the car door and my nail turned Black and green and it has blood inside too. The …

I had to go to a and e yesterday and I can’t say thank you enough to all the lovely staff. They were really thorough and explained everything really well, despite having loads of patients to see and being really busy as ever. Also big …

I’ve constantly been waiting 4 years for my partner to get a date so she can have an operation. We’ve have 2 GPs trying to help by sending letters or calling them, but still we have no date. We’ve sent a letter of complaint to try and speed …

16 Hours for Urgent Care. Would not recommend for A&E. Arrived at 2pm. Waited 4 hours and was told I was 4th in the queue. After 7 hours was told 3rd. After 8 hours the nurse updated the average wait time board to 12 hours. Eventually …

When you get given a text for appointment details, but when you arrive no one has a clue where you are meant to be even after looking up your details they send you to an obscure part of the hospital and then you get sent to another and …

I would like to take this opportunity to commend King’s College Hospital for displaying each element of compassion, professionalism, efficiency and support during an acute case of medical trauma. Indeed, this particular location is one of …

My sister was admitted to Anne ward in January with numerous health issues. I just want to say how fabulous the staff were on this ward and the care and compassion shown to her until she passed away a week ago. I would also like to thank …

Lonsdale ward terrible, the night nurse no manners first night were in this ward not very welcoming.
Ringing down the buzzer no answer for ages, nurse was sitting by the door laying …

It’s been almost two months now since I had an xray on my ankle and the results have still not been sent to my GP – they have chased multiple times over this period with no response, very disappointing!

We had an adventure, a drunk man pierced the cheek of my loved one, we arrived in Orpington. Princess Royal Hospital. We sat there for 3 hours, thanks a lot to the girl at the reception, she is from the Czech Republic. She reassured us …

Having to wait in children’s A&E for hours isn’t news to us, but this time, we felt that we would have left the hospital much earlier if we had been informed that our child’s case had been de-prioritised and triaged to a private GP, who had …

The worst experience I’ve ever had. In 2019, I had a phase whereby I was struggling mentally. They neglected me and did not take care of me at all. The nurses were very judgemental and were quick to prescribe anti psychotic pills which I …

April 2023
Moving my 2 stars rating to 1 due to the recent developments.
a) After having the long-awaited appointment the doctor asked me to repeat a …

I saw Dr Emran Khan in Endocrinology department. He was very friendly and took the time to explain things to me including diagrams and pictures so I could understand 🙂 it’s lovely to be few not rushed out of the room and feel very much listened to. Thank you to all the staff here for being so helpful and kind.

Visited Urgent Treatment Centre on a Monday morning (registered at first reception desk around 7.20am) with a broken toe, expecting to be there all morning . Was finished and treated by 9am. The only negative was the first 30-40mins there …

Amaizing care. My son is type one diabetic and diabetic team is just amazing ! Thank you 🙏🏼 for making our life’s easier ! We appreciate everything you do for us ! …

Went for a EP study in cardiology. Amazing receptionist Heather 🙂 made checking in a pleasure. There was lovely care from nurses, a healthcare assistant, who got me a diabetic salad! The doctors explained what was happening and the result …

The amazing yet overstretched staff at accident and emergency this evening doing their best considering the systematic underfunding of the NHS by the Tory government over the past 13 years. There were so many people at Urgent Care that they …

Went for another MRI on brain, easy to find department with help of receptionist. Excellent nurses and team in radiography and MRI dept.
This hospital has always been very good.

I fully understand there might be a long Waiting time before to being seen in A&E but it is absolutely shocking people have to either wait standing up or sitting on the floor. When you come for a broken leg, severe abdominal pain or …

Dr Anna in urgent care is the most loveliest person i’ve ever come across within the NHS. She attended me for my throat infection and was extremely gentle and understanding! 🙂

Best hospital in South London but Portia in A&E is rude, unprofessional and uncaring. Caring for others is obviously not her vocation. Why do people choose these careers just to be uncaring to patients? She definitely doesn’t deserve a pay …

Arsenio Adela Cruz, is my physiotherapist and has been fantastic with helping me manage my lymphoedema and I see much progress and excellent results. I can recommend his services to those who need treatment in this specialised field of physiotherapy.He is best ….

Terrible service and consultants could not be less interested in their patients.

Professor Vas and Maureen of the diabetic foot department together with their colleagues are an extraordinary team whose expertise is unequalled and who care for their patients both medically and emotionally . thank you

Had my Immunology appointment completely cancelled only 2 hours prior. Not re-booked, but cancelled over the phone and no explanation given. I have been waiting for it since June…

Honestly, don’t let the doctors there bully you to leave the hospital just so they can free up the bed, they will lie to your face promise you the world and kick you out without a plan, or anything in place as they promise. Ridiculous, the NHS is falling apart….

Visited on Monday for the first time with my nan and grandad. Appointments were on time and any delays or questions were easily answered. I however have two reasons why this review is not higher than a two; …

Kings College hospital – huge acute hospital with lots of subspecialties, with reknown treatment from Liver unit, transplant, respiratory and cardio thoracic departments. Also part of GKT medical school, Kings college London – so lots of other students too.

The staff are rude and they degrade you saying you are not right in the head. A person would feel low self esteem and worthless due to mental health issues. The nurse there has no respect and dignity for patients who have problems with mental health

Huge thanks to the A&E team and the Steinberg ITU team for looking after me past week. Yes I got home with dog all safe and sound. Thank you

Terrible reception desk , they are constantly switching you over to the same number , they either deliberately don’t want to help you or they trying to redirect you to the same number. …

STAy FAR AWAY FROM THiIS HOSPITAL THE WORST HOSPITAL IN LONDON , Staff here are terrible and unprofessional. PLUS I DIDNT EVEN GET TO SEE ANYONE. Currently still dealing with my illness. I Feel very ignored and mistreated.

A field clinic in a run down third world country is better staffed than this place. If you have the option of any A&E in London, avoid this hospital by all means. It’s understaffed, with A&E wait times of over 10hours. The lone on-call GP …

I turned up having to drive over an hour to get my son tongue tie sorted. I arrive as per instructions and am not familiar with the area, this hospital had zero car parking facilities near where we went. Bear in mind I have a 5 week year …

Very terrible from the receptionist, the nurse and the A&E. The wait time was stated to be over 8 hours. The waiting area had no self-distancing. People coughing and packed together in one room like sardines. I had to leave because the …

The main receptionist at the eye clinic is rude, patronising and inefficient. I have witnessed him being highly disrespectful to the mostly elderly and disabled patients who attend the glaucoma clinic. He also makes constant mistakes with …

Please, please don’t bother going to this A&E unless you are at least bloodied, have a bone jutting out and look as if you’re literally about to keel over. …

Awful hospital these people don’t deserve a pay rise!! they prefer to send you home half dead and in pain what a disgrace!!

When we come my wife she was having big pains we been told to wait and after 1 hour my wife she was seen by doctor and we been told this tooth need to be taken out, We went for tooth surgery, the staff was amazing my wife she didn’t have …

It’s a hospital! Some experiences are better than others. As mine was a planned visit, everything was fine. Others aren’t so fortunate given the chronic underfunding and wilful Tory neglect.

Maternity and labor wood are on the highest level. Thanks to all midwifes and doctors. Great job!

Hospital experiences are always stressful for me but very grateful for Jordan from the Ophthalmology desk today for making my life a little easier!

Parking is tricky. Hospital is great.

My sister is an inpatient here. She has been on nil by mouth for 4 days. She needs a brain operation but keeps being reprioritised. I would give you minus 10 if I could.Sheme on you.

it seems alright but the services levels reflect the current pay strick or unhappy situation of the workers. who would then be hurted more if two masculine baffalons fight? “The earth/the ground” is the answer.

The Dermatology Department is the best in the world the staff are amazing especially my Dermatologist, Dr Emilia Williamson Duarte Williamson.

Bad experience, most of the staff is rude and they seem not knowing where to send you or what to do with patients,
The docotor that visited my girlfriend was quite aggressive for the verbal …

Doesn’t answer there appointment line from 9am tried over 40 times until 9:45 then answered and stated no appointment have been cancels for emergency the NHS system is getting worse for there clinics it’s not good having it open part time …

Unless it’s a life and death situation, DO NOT GO TO THE A&E OF THIS HOSPITAL. I felt down the stairs and broke my leg and, to start with, they didn’t have any wheelchairs (I met another lovely girl who fractured her hip and was also told …

very rude staff . I was in general altrasound department for injection in my knee. The lady at reception treated me really badly and shouted at me just for filling out the paperwork when at the waiting area

Thank you for doctor who has been operating me on the 9th of October. You have saved my life! I will be thankful for the rest of my life. Thank you for nurses for looking after me. If not you I probably would not be where I am now. Thank you once again for everything ❤️

This is a horrible service. The worse experience ever. My mother went to the emergency department with an allergic reaction from the vaccine after the online appointment (the doctor sent her urgently to the hospital) and they were very …

I had a planned, minor operation under general anaesthetic at the King’s Day Surgery clinic. Receptionists, nurses and doctors were all friendly and highly professional. The standard of care was excellent and I didn’t even have to wait …

Outstanding hospital. Provides care for numerous specialist illness/surgeries as well as general care. All the staff are extremely professional, polite and caring. It is a major trauma centre for the air ambulance service. The hospital is …

The staff at this hospital was amazing. Resus and the women’s ward floor 3 . Can’t thank them enough for everything they did too look after my daughter. There care and bedside manner is wonderful. One of the nurses called Jess who is about …

Amazing hospital and staff! If your problem is health critical then you are treated as a priority! If less so then you will have to wait. Often test have to be done and these take time. I have had excellent health care from Kings! If you …

Terrible experience with orthopedic team !!!
They discharged me form hospital after 10 days without any treatment,with open bleeding wound, dislocated shoulder, without any medical record( asked many times ) Unbelievable.

Terrible. In Italy I thought that they cared for my father but when he was sent home by private ambulance at the age of 86, I noticed he had no medication. I think had to travel back to the hospital the next day and wait 2 hours to get …

Xray shameful disgrace service waiting 3 months to get the wrong results useless will never use a certain there again pals complaints are useless needs to be shut down people lives are at risks with these people demonic.

I also have a negative experience with A&E and strongly advise to avoid it. I was waiting in “urgent” care for 7 hours. I was bleeding for 8 hours and I flagged it few times that my bleeding is not stopping and that I fainted prior coming …

Very Bad!! my pregnant partner had a severe pain on lower abdomen and we came at Jubilee Wings 4th floor at 9:30am and we still here at 16:18pm unvisited. the only words they are telling us is:” Sorry doctor is in emergency” very …

Good service and facilities. Not very big so easy to find your way around. Costa and m&s on-site. Toilets available and some car park space with disable bays near by too.

I attended the eye clinic as a urgent patient on Satursay 12 November. I received first class assessment and courteous treatment. A BIG THANK YOU TO EVERYONE THERE.

Security guards will use violence way over what’s necessary. As I was begging them to not break my arm, they were making comments about whether I was enjoying it. I was even chocked on my neck at some point. It felt extremely degrading and …

Just want to thank all the fabulous staff at the CT department. Meme was so kind to my Mum, who was nervous about having a CT scan. Everyone was so helpful and friendly. A shining example of our wonderful NHS service.

Great hospital worked wonders for my young child. Friendly and helpful staff.

Worst hospital EVER. I waited for more than 7 hours for them to see my child. It’s like they don’t have doctors or they don’t want to work because nobody is even walking around.

Long waits, no communication. 111 sent me here with an appointment at a specific time once arrive they told me not appointment u have to wait. If u tried to ask for any information they didn’t even look you in the face, the security guys …

Worst Hospital I ever saw, no urgency no real doctors rarely someone that want to help, out of 20 people 2 were helpful and empathetic. Highly unrecommended

Yesterday was the first time I went to kings college A&E and it’s going to be the last time. You can literally die in the waiting room as someone noted in the reviews and no one will notice. I went for a serious lower back pain because I …