Southend University Hospital NHS Foundation Trust reviews

My husband is a patient at the oral surgery unit. He had to miss his appointment due to having flu. In the meantime his problem flared up again. The unit were fantastic at getting him seen so quickly and getting him the treatment he needed. …

I had to visit Southend A&E yesterday morning. The care and treatment received was our NHS at its finest. A big thank you to Ishaan, A&E doctor, Joanne, staff nurse and the blonde A&E Assistant who’s undertaking a nursing apprenticeship. I’m very grateful to you all and all our wonderful NHS staff. 🥰 …

I recently took my child after calling my local Dr’s. I couldn’t fault this hospital at all. Triage within minutes of arriving, paediatrics within 10, Xray within 15 mins. …

I had have stones in kidney, as doctors has recommended small surgery, which usually takes 30 minutes.
It can be done usually within one day, but this hospital took 5 days , as lack …

Awful hospital. Couldn’t find the department I needed as sign posts were terrible, no staff around to help and when I did find a staff member they had no clue where ENT was. Found our department “late”, tried to explain what happened, nurse …

I had minor surgery at the oral surgery unit. The staff were very kind, caring and very professional. I received excellent medical treatment. Thank you.

Having been diagnosed with stage 2 cancer the speed that it was delt with was nothing short of excellent.
Staff so kind every thing was explained b4 operation & hm in one day.

Just had major surgery and apart from the car parking hassle’s ! The place, the staff, the way everything was organized and done was brilliant

Been in the hospital with my newborn daughter for over a week, nurses have been nice. But I was standing at a window getting some fresh air when an Indian security guard on the night shift came at me very hostile and rude. It’s a shame you …

I have been trying to get through to the orthopaedics appointments line for 4 days now and it is constantly ringing.
This is disgusting I need to have a follow up appointment. As they have never …

My partner Michael Graves has had 2 urology operations and addmiteded via A&E with large blood clot and he could not have been treated better by all staff. Big thanks to Mr Pavlakis urology consultant who was EXCELLENT Sara barnicroft & specialist nurses EXCELLENT treatment by all Thank you

Three times up the hospital with my daughter and three times they got it so wrong! Please please stop just trying to meet figures and turn around times! You’re all playing with peoples lives! Just patching people up and sending them packing! Please start getting it right first time!

Couldn’t have asked for a better place to give birth in. Looked after from all my scans to my labour, delivery and after care. We had to stay 5 nights and the level of care from the midwife’s, nurses etc was brilliant.

I was taken to A&E via ambulance yesterday and despite the lengthy wait, all the staff were amazing! The system they have in place worked brilliantly and we felt cared for and were kept informed throughout every stage of triage and …

We were visiting the father-in-law who was admitted to a ward at midnight after waiting for 13 hours in A&E for a bed to become available. Presumably the bed’s previous occupant had, er, no longer needed the bed… …

9 hours in A&E. We left after 3Am as my hubby in a wheelchair we needed a disabled taxi … every taxi firm same answer no disabled taxis available in early hours of the morning. So no choice but to push my hubby home in his wheelchair. Not good. So just be warned should you be in a similar situation.

The staff are very busy polite and efficient as they can be given the system they’re working in
Parking as in all hospitals is an absolute nightmare get there as early as you …

Mental health unit…

Staff will create their own version of events when discussing patients or making …

Southend Hospital is putting all paitents over 60 on the Death Pathway were they serdate the paitent and withold food and fluids and leave them in a bed to die this is why southend hospital has such a high death rate compaired to the rest …

July this year my husband lasted 11 days in their (care) if that’s what you call it. I know they are overworked and overwhelmed but compassion and dignity should be an essential part of care in hospitals, both of which were severely lacking in his care.

Been in over 50 different hospitals in passed 15 year with many different types of diseases but I have been in Southend hospital on 6 different occasions and every time from the fantastic team of Doctors ,Nurses and the rest of the …

From the moment of arriving at A&E was treated with respect and compassion. Check in at reception, consultation with doctor, x-Ray and results all achieved within 45 minutes. Outstanding service. Thank you so much

Probably the worst A&E you will go to.

Waited 1 hour just to park, even with a blue badge for my disabled grandad. …

The Blood Test Department is a Joke
It is packed with no staff to take the blood.
Bloody Rediculous. …

Georgia and Claire were so polite and super kind to me at reception very well deserved praise from me, great hospital.

What a joke this hospital has become. Waiting times are terrible to even see a doctor for your little one. Needs sorting out big time. And one member tells you need to wear a mask even if your exempt. Or you’ll have to leave. Are you mad. Discrimination.

Everyone in are doing their very best with compassionate and and care.

2pm yesterday my granddaughter was rushed to a&e by her surgery doctor. It’s now 5:35am 15hours and still not even seen a GP, she still hasn’t even been told what’s wrong. Just that she needs to be admitted – but no beds available. No …

This hospital is way too busy, so it gets bad reviews. It is not their fault. It is the fault of lazy GP’s who won’t see people until it becomes an emergency and they ends up in the hospital’s hands or just they refer most things to the …

Basically waited for 5 hrs with a blurred and double vision problem to be told go away and see if it improves in the next couple weeks. You try explaining that to your employer when you can’t see to drive a lorry.

This is more directly aimed at the gynaecology department and not the hospital itself, been multiple occasions and the staff are so rude there to there outpatients! If I could give this zero stars I would!

The paramedics Shaun and Steve were superb. They took great care of me and made me feel completely engaged and safe. Even though their shift was over and in spite of my asking them to, they refused to leave me at the hospital until they …

At age 62 I had my first ever operation and hospital stay. I found it as pleasant as it could be.

Very good service – Corrie and Danny(Danielle) were very kind and helpful in the Day Surgery Unit. There was also some staff, whose names I can’t remember, in the recovery area, who helped me feel comfortable and at ease.

My young daughter is 24 weeks pregnant and has had some concerns with pain and breathlessness. After being advised to attend A&E, she arrived at 7pm and at 1.30am still hadn’t seen a Dr. She left! …

My son had an accident at school and we thought he might have broken / fractured his wrist. I went to A&E expecting to wait for hours but fortunately we were out within an hour. The staff were really helpful and my son felt at ease. We are so lucky to have our NHS ❤️

Worst experience evertime i go there with my family for any health problem we need to stand there waiting for such a long time short staff everywhere in uk at nhs shame for the Great Britain shame shame shame shame

My partner was recently induced with our little boy. Everyone that we had contact with on mb1 ward midwives lauren, Carole and student midwife holly were fantastic. Couldn’t have done enough for us and made us feel at ease with the whole …

Tough call this one. On one side you have the compassionate, helpful and friendly medics….but parking?? Really? I mean its awful. Queuing on main road to get into car parks mid morning. Signs saying ‘Spaces’ when there clearly aren’t any …

My daughter went through the most appalling and unnecessary pain giving birth to her baby last week. While the majority of her midwife care was excellent, the rough handling by a couple of doctors, and the lack of an epidural specialist was …

Southend Hospital couldn’t have been more helpful when my dad was ill! Especially the staff on Elizabeth Loury and Estuary Ward! The managers and staff were amazing and supportive! Kept us updated the whole time due to visiting being …

Our Dad was in ICU here received the best care and was transferred to Elizabeth Lowry Ward, watch out for the Ward Manager Lisa Drake an absolute disgrace, you wonder why they chose that profession! No dignity, yelling and shouting, no …

Far better than Queens Hospital or King George. All the staff are happy to help and listen to there Patients, Patients family or out patients. Very good bedside manner. Polite, understanding and show excellent manner when speaking to the …

Unable To Speak To Anyone, Attempted To Speak With Someone On Phone 📞 4hrs Given Up Gone To Vets Hope I Get Better Luck With With Treatment! …

Would give it a minus but not possible. Wouldn’t wish this place on my worst enemy. Friend was admitted with a serious leg infection. Hospitalised for 2 weeks and then sent home minus his t-shirt which they managed to lose. …

Hospital is joke my 1 year old is suffering with the end of covid come up with a really bad rash all over his body with a bad temperature called 111 they were useless waited 14hrs for a phone call back and they only called back when we …

Went gorgeous Xray 1230 out by12 50 great

Quick turnaround of 2 hours when son needed A&E due to finger hairline fracture.
Parking on site, or outside. …

I am really sorry but as much as most of the employees are probably fine, and do know their job i believe that NHS should be focusing more on the way how some of their employees speak to patients and visitors. Last two experiences …

I’ve been waiting over a year for an medical appointment and they cancelled by telephone the day before. I was informed the consultant can no longer see me and the agents on the phone were rude. Fo any oral surgery queries i advised to not use this hospital if possible.

Ultrasound scan. Short waiting list. Nice and competent staff. All good.
THE SAME GOOD EXPERIENCE WIHT AUDIOMETRY CLINIC.

Had to go to A&E last night & would like to thank all the staff from reception to triage especially Senior Staff Nurse Becky, Dr Donatas Taucias & Rose who took took my bloods & fitted cannula very kind & empathetic especially under the pressure of how busy they were, very grateful for their care & the NHS 😊 …

Working at SouthEnd University Hospital gave me some bad experiences with the hospital management. As a registered agency worker we have contracted jobs we sign up for while being allocated to work but was allocated different roles when we …

Poor hospital was admitted with severe chest pains and told of a 4 hour wait time despite being triaged and told I would be seen relatively quickly 4 hours later nothing told the wait time has increased

Went in for a check-up on a broken tib & fib after a fall. Got there at 1pm (good luck parking I walked half a mile in crutches) sat until 7pm gave up… Went home

Thank you to the 999 lady and Jim and the two ladies who came out for hubby. A very violent reaction to his booster and they were very caring and did a thorough examination. Explained everything they were doing and what they found. Very grateful for their care.

My Girlfriend woke up in pain we believed to be from the kidney and to get that checked we had to explain what happen in 4 different places in the hospital and it took over 7h to get a kidney scan….

Dreadful hospital. Badly organised, filthy and mostly rude and neglectful staff. I had my son here and had to be re-admitted a week later with severe bleeding as they had not removed all of the placenta. My 87 year old mother is in there currently and I’ve had to chase up rude nurses constantly to get her help.

Attentive and helpful staff. Make you think about the NHS and work all staff have to get on with. Parking excellent at all times.

What a joke this hospital has become. Trying to book into utc this morning, receptionist was so rude . Can’t believe there’s people like that working in such a needed department. Sad state of this hospital now.

Great hospital been very helpful in the past many years, waiting times can vary but that is due to the sheer amount of things which occur. Unfortunately the rush can cause staff to be so busy they miss people whom are waiting or are needing attention. You can tell the training and the comradeship they all seem to share so in safe hands.

My mother was admitted to A&E after dislocating her hip 4 times since April 2016. These dislocations, after taking so long with a series of broken appointments and too long between, have led to my mother almost becoming immobile and …

I received the best care possible, right from when I arrived to the moment I left the hospital, everyone that looked after me was lovely professional and caring, I couldn’t of asked for better care, I want to thank everyone involved in my care, especially the surgeon Mr Zaidan for taking on my case.

Wonderful service received by the two doctors and assistant in the oral surgery in the Carlingford Centre. Everything explained in great detail throughout. very impressed from reception area through to procedure room how clean and fresh everything looked and felt.

I arrived at Southend hospital on Monday 11/04/22 to face a queue running out of AandE several metres long however after standing in the queue a nurse came along asking questions and explaining the situation it wasn’t too long before I got …

I had to make a life changing decision and I had the best professional support 👍the surgeon, the IBD nurse and the gastric department reception are incredibly supportive…. thank you 😘 …

One of the worst hospital we ever seen! They always got excuses, now is the covid! Every european countries do surgeries, but uk dont, because of coronavirus! My wife waiting for her surgery two years, and she was told to wait probably …

A& E review: I unfortunately found the reception staff pretty rude, No smiles they look moody from the moment you get there. THE main problem in A& E is COMMUNICATION. No one tells you what’s happening. I was left waiting almost 5 hours …

I had a CT scan for a cardiac condition and was told I would be informed of the results. 12 Days later, neither myself nor my Doctor have heard anything.
Attempts at phoning just result in being diverted to different numbers, ending …

Amazing experience. They have got such a good system during these strange times. Everyone was so friendly and professional and I was in and out of A&E within an hour. I was anxious coming to hospital at the moment but was instantly put at ease. Thank you

Reception staff in x ray department very efficient and friendly , sat there for an hour while waiting to be seen and you notice it’s a very busy front line roll , they don’t stop with the constant flow of arrivals and telephone calls .

What a fantastic place!. I was in as a emergency, had a big operation, and I am home again. Everyone on all the wards I was on were very kind and looked after me very well. My Surgeon was ESTHER FINE, what a great Surgeon and team!. The food was really good and lots of it. I went in scared, but afterwards I lost the fear.

This is the worst hospital and only gonna get worse wait times are ridiculously 15 hours we waited while my partner was being sick and in horrible pain I know the are busy but to leave some one lying on floor in pain n sick is not …

had my x-ray and blood test today. Staff were awesome! they were all polite and helpful. It was so busy but they kept good humour. I don’t think i can ever do what they do, day in, day out!

I went cause I fell in the bath told me I had a hairline fracture but over the days it got worse and when I saw my othapedic doctor he told me I had broke my wrist in two places and had a hematoma. Was so cross with the nurse for telling me the wrong thing. So now I’m in a plaster cast

I would like to thank the great staff of Hockley Ward, my wonderful Surgeon and her team. I have never laughed so much and then before I knew it the anaesthetic kicked in and I woke up in the recovery room. To all of those who looked after me so well, a big thank you

Paediatric unit is great. Staff and nurses are helpful and professional. Doctors are friendly and informative. No complaints at all.
The eating area was also very clean and sensibly priced. Plenty of car parking too

I was going to write a good review as being seen to has been a pleasant experience, however after breaking my hand somewhat 2 weeks ago, I had to book an appointment with the fracture clinic (1 week after hand break) which is …

Had 3 retnia detachment operations went back in June was told I would be called back in couple months I called today to see when I would be having oil took out of eye to be told someone had discharged me by mistake

My wife became unwell in the early hours of this morning and I phoned NHS direct for advice, the outcome was for me to get my wife to the hospital in two hours and they would phone ahead to say we were on our way. Five minutes later my …