Southend University Hospital NHS Foundation Trust average reviews all over the web

3.1
Total Reviews 80

Average reviews from all platforms

Average Rating 3.1

Average reviews from all platforms

  • 5.0
    35
  • 4.0
    5
  • 3.0
    4
  • 2.0
    2
  • 1.0
    34
Southend University Hospital NHS Foundation Trust reviews breakdown:
Google
3.1
80

Your Business? Manage your review for FREE

Manage your Review

Don’t Forget to Share your Valuable Feedback

Write a Review

80 Southend University Hospital NHS Foundation Trust reviews on Google

LW
Lucy Willis 9 months ago on Google
( 4 out of 5 )

My husband is a patient at the oral surgery unit. He had to miss his appointment due to having flu. In the meantime his problem flared up again. The unit were fantastic at getting him seen so quickly and getting him the treatment he needed. …

NW
Nicola Wyatt 9 months ago on Google
( 5 out of 5 )

I had to visit Southend A&E yesterday morning. The care and treatment received was our NHS at its finest. A big thank you to Ishaan, A&E doctor, Joanne, staff nurse and the blonde A&E Assistant who’s undertaking a nursing apprenticeship. I’m very grateful to you all and all our wonderful NHS staff. 🥰 …

BK
Brendon Knoetze 9 months ago on Google
( 5 out of 5 )

I recently took my child after calling my local Dr’s. I couldn’t fault this hospital at all. Triage within minutes of arriving, paediatrics within 10, Xray within 15 mins. …

HH
Himanshu Hingrajia 9 months ago on Google
( 1 out of 5 )

I had have stones in kidney, as doctors has recommended small surgery, which usually takes 30 minutes.
It can be done usually within one day, but this hospital took 5 days , as lack …

JW
Jade Wills 9 months ago on Google
( 1 out of 5 )

Awful hospital. Couldn’t find the department I needed as sign posts were terrible, no staff around to help and when I did find a staff member they had no clue where ENT was. Found our department “late”, tried to explain what happened, nurse …

RP
Robert Pike 9 months ago on Google
( 5 out of 5 )

I had minor surgery at the oral surgery unit. The staff were very kind, caring and very professional. I received excellent medical treatment. Thank you.

RW
Rebecca Wyss 9 months ago on Google
( 5 out of 5 )

Having been diagnosed with stage 2 cancer the speed that it was delt with was nothing short of excellent.
Staff so kind every thing was explained b4 operation & hm in one day.

AS
Andy Stannard 9 months ago on Google
( 5 out of 5 )

Just had major surgery and apart from the car parking hassle’s ! The place, the staff, the way everything was organized and done was brilliant

UU
Unknown user 9 months ago on Google
( 3 out of 5 )

Been in the hospital with my newborn daughter for over a week, nurses have been nice. But I was standing at a window getting some fresh air when an Indian security guard on the night shift came at me very hostile and rude. It’s a shame you …

BS
Brian STAERCK 9 months ago on Google
( 1 out of 5 )

I have been trying to get through to the orthopaedics appointments line for 4 days now and it is constantly ringing.
This is disgusting I need to have a follow up appointment. As they have never …

JM
Joan Marshall 9 months ago on Google
( 5 out of 5 )

My partner Michael Graves has had 2 urology operations and addmiteded via A&E with large blood clot and he could not have been treated better by all staff. Big thanks to Mr Pavlakis urology consultant who was EXCELLENT Sara barnicroft & specialist nurses EXCELLENT treatment by all Thank you

MD
Mark Dine 9 months ago on Google
( 1 out of 5 )

Three times up the hospital with my daughter and three times they got it so wrong! Please please stop just trying to meet figures and turn around times! You’re all playing with peoples lives! Just patching people up and sending them packing! Please start getting it right first time!

LH
Laura Hearn 9 months ago on Google
( 5 out of 5 )

Couldn’t have asked for a better place to give birth in. Looked after from all my scans to my labour, delivery and after care. We had to stay 5 nights and the level of care from the midwife’s, nurses etc was brilliant.

SC
Steve Campton 9 months ago on Google
( 5 out of 5 )

I was taken to A&E via ambulance yesterday and despite the lengthy wait, all the staff were amazing! The system they have in place worked brilliantly and we felt cared for and were kept informed throughout every stage of triage and …

PJ
Paul Jones 9 months ago on Google
( 5 out of 5 )

We were visiting the father-in-law who was admitted to a ward at midnight after waiting for 13 hours in A&E for a bed to become available. Presumably the bed’s previous occupant had, er, no longer needed the bed… …

CC
cazzy cat 9 months ago on Google
( 3 out of 5 )

9 hours in A&E. We left after 3Am as my hubby in a wheelchair we needed a disabled taxi … every taxi firm same answer no disabled taxis available in early hours of the morning. So no choice but to push my hubby home in his wheelchair. Not good. So just be warned should you be in a similar situation.

AF
Andrew Field 9 months ago on Google
( 3 out of 5 )

The staff are very busy polite and efficient as they can be given the system they’re working in
Parking as in all hospitals is an absolute nightmare get there as early as you …

AG
Abigail Guyll 9 months ago on Google
( 1 out of 5 )

Mental health unit…

Staff will create their own version of events when discussing patients or making …

1J
1845 Jane 9 months ago on Google
( 1 out of 5 )

Southend Hospital is putting all paitents over 60 on the Death Pathway were they serdate the paitent and withold food and fluids and leave them in a bed to die this is why southend hospital has such a high death rate compaired to the rest …

EH
Eileen Hayter 9 months ago on Google
( 1 out of 5 )

July this year my husband lasted 11 days in their (care) if that’s what you call it. I know they are overworked and overwhelmed but compassion and dignity should be an essential part of care in hospitals, both of which were severely lacking in his care.

BG
Bradley Goulding 9 months ago on Google
( 5 out of 5 )

Been in over 50 different hospitals in passed 15 year with many different types of diseases but I have been in Southend hospital on 6 different occasions and every time from the fantastic team of Doctors ,Nurses and the rest of the …

PG
Paola Galley 9 months ago on Google
( 5 out of 5 )

From the moment of arriving at A&E was treated with respect and compassion. Check in at reception, consultation with doctor, x-Ray and results all achieved within 45 minutes. Outstanding service. Thank you so much

LS
Lin Shao 9 months ago on Google
( 1 out of 5 )

Probably the worst A&E you will go to.

Waited 1 hour just to park, even with a blue badge for my disabled grandad. …

PB
Peter Brown 9 months ago on Google
( 1 out of 5 )

The Blood Test Department is a Joke
It is packed with no staff to take the blood.
Bloody Rediculous. …

AM
Anthony M 9 months ago on Google
( 5 out of 5 )

Georgia and Claire were so polite and super kind to me at reception very well deserved praise from me, great hospital.

SA
Steve Anderson 9 months ago on Google
( 1 out of 5 )

What a joke this hospital has become. Waiting times are terrible to even see a doctor for your little one. Needs sorting out big time. And one member tells you need to wear a mask even if your exempt. Or you’ll have to leave. Are you mad. Discrimination.

MM
Mrs. Mariane Costa 9 months ago on Google
( 5 out of 5 )

Everyone in are doing their very best with compassionate and and care.

KD
Kenneth Drury 9 months ago on Google
( 1 out of 5 )

2pm yesterday my granddaughter was rushed to a&e by her surgery doctor. It’s now 5:35am 15hours and still not even seen a GP, she still hasn’t even been told what’s wrong. Just that she needs to be admitted – but no beds available. No …

BN
Barry Nee 9 months ago on Google
( 4 out of 5 )

This hospital is way too busy, so it gets bad reviews. It is not their fault. It is the fault of lazy GP’s who won’t see people until it becomes an emergency and they ends up in the hospital’s hands or just they refer most things to the …

AD
Anthony Dowhanyk 9 months ago on Google
( 1 out of 5 )

Basically waited for 5 hrs with a blurred and double vision problem to be told go away and see if it improves in the next couple weeks. You try explaining that to your employer when you can’t see to drive a lorry.

SL
Sabrina Lagden 9 months ago on Google
( 1 out of 5 )

This is more directly aimed at the gynaecology department and not the hospital itself, been multiple occasions and the staff are so rude there to there outpatients! If I could give this zero stars I would!

TL
Tony L 9 months ago on Google
( 5 out of 5 )

The paramedics Shaun and Steve were superb. They took great care of me and made me feel completely engaged and safe. Even though their shift was over and in spite of my asking them to, they refused to leave me at the hospital until they …

HM
Heather McKay 9 months ago on Google
( 5 out of 5 )

At age 62 I had my first ever operation and hospital stay. I found it as pleasant as it could be.

JL
j loc 9 months ago on Google
( 5 out of 5 )

Very good service – Corrie and Danny(Danielle) were very kind and helpful in the Day Surgery Unit. There was also some staff, whose names I can’t remember, in the recovery area, who helped me feel comfortable and at ease.

LW
Lauren Woodcock 9 months ago on Google
( 1 out of 5 )

My young daughter is 24 weeks pregnant and has had some concerns with pain and breathlessness. After being advised to attend A&E, she arrived at 7pm and at 1.30am still hadn’t seen a Dr. She left! …

TP
Tracey Padmore 9 months ago on Google
( 5 out of 5 )

My son had an accident at school and we thought he might have broken / fractured his wrist. I went to A&E expecting to wait for hours but fortunately we were out within an hour. The staff were really helpful and my son felt at ease. We are so lucky to have our NHS ❤️

MC
Mir Curri 9 months ago on Google
( 1 out of 5 )

Worst experience evertime i go there with my family for any health problem we need to stand there waiting for such a long time short staff everywhere in uk at nhs shame for the Great Britain shame shame shame shame

DD
Darren Derby 9 months ago on Google
( 5 out of 5 )

My partner was recently induced with our little boy. Everyone that we had contact with on mb1 ward midwives lauren, Carole and student midwife holly were fantastic. Couldn’t have done enough for us and made us feel at ease with the whole …

JW
John Witchell 9 months ago on Google
( 3 out of 5 )

Tough call this one. On one side you have the compassionate, helpful and friendly medics….but parking?? Really? I mean its awful. Queuing on main road to get into car parks mid morning. Signs saying ‘Spaces’ when there clearly aren’t any …

KN
Kim Nelson 9 months ago on Google
( 1 out of 5 )

My daughter went through the most appalling and unnecessary pain giving birth to her baby last week. While the majority of her midwife care was excellent, the rough handling by a couple of doctors, and the lack of an epidural specialist was …

LJ
Lucie Johnson 9 months ago on Google
( 5 out of 5 )

Southend Hospital couldn’t have been more helpful when my dad was ill! Especially the staff on Elizabeth Loury and Estuary Ward! The managers and staff were amazing and supportive! Kept us updated the whole time due to visiting being …

RK
Rebecca Kelly 9 months ago on Google
( 1 out of 5 )

Our Dad was in ICU here received the best care and was transferred to Elizabeth Lowry Ward, watch out for the Ward Manager Lisa Drake an absolute disgrace, you wonder why they chose that profession! No dignity, yelling and shouting, no …

MK
Miss Kray 9 months ago on Google
( 4 out of 5 )

Far better than Queens Hospital or King George. All the staff are happy to help and listen to there Patients, Patients family or out patients. Very good bedside manner. Polite, understanding and show excellent manner when speaking to the …

DM
Dennis Michaels 9 months ago on Google
( 1 out of 5 )

Unable To Speak To Anyone, Attempted To Speak With Someone On Phone 📞 4hrs Given Up Gone To Vets Hope I Get Better Luck With With Treatment! …

J
jacksbrowneyes 9 months ago on Google
( 1 out of 5 )

Would give it a minus but not possible. Wouldn’t wish this place on my worst enemy. Friend was admitted with a serious leg infection. Hospitalised for 2 weeks and then sent home minus his t-shirt which they managed to lose. …

KW
Klaudiusz Wrobel 9 months ago on Google
( 1 out of 5 )

Hospital is joke my 1 year old is suffering with the end of covid come up with a really bad rash all over his body with a bad temperature called 111 they were useless waited 14hrs for a phone call back and they only called back when we …

MW
Malcolm Wray 9 months ago on Google
( 5 out of 5 )

Went gorgeous Xray 1230 out by12 50 great

RN
Raiy Noor 9 months ago on Google
( 5 out of 5 )

Quick turnaround of 2 hours when son needed A&E due to finger hairline fracture.
Parking on site, or outside. …

AK
Antonin Kugler (Honest Guide) 9 months ago on Google
( 1 out of 5 )

I am really sorry but as much as most of the employees are probably fine, and do know their job i believe that NHS should be focusing more on the way how some of their employees speak to patients and visitors. Last two experiences …

J
Jarrod 9 months ago on Google
( 1 out of 5 )

I’ve been waiting over a year for an medical appointment and they cancelled by telephone the day before. I was informed the consultant can no longer see me and the agents on the phone were rude. Fo any oral surgery queries i advised to not use this hospital if possible.

PL
Primo Luis 9 months ago on Google
( 5 out of 5 )

Ultrasound scan. Short waiting list. Nice and competent staff. All good.
THE SAME GOOD EXPERIENCE WIHT AUDIOMETRY CLINIC.

SH
Snoopy Holland 9 months ago on Google
( 5 out of 5 )

Had to go to A&E last night & would like to thank all the staff from reception to triage especially Senior Staff Nurse Becky, Dr Donatas Taucias & Rose who took took my bloods & fitted cannula very kind & empathetic especially under the pressure of how busy they were, very grateful for their care & the NHS 😊 …

A
Adss 9 months ago on Google
( 1 out of 5 )

Working at SouthEnd University Hospital gave me some bad experiences with the hospital management. As a registered agency worker we have contracted jobs we sign up for while being allocated to work but was allocated different roles when we …

MH
Matt Hobbs 9 months ago on Google
( 1 out of 5 )

Poor hospital was admitted with severe chest pains and told of a 4 hour wait time despite being triaged and told I would be seen relatively quickly 4 hours later nothing told the wait time has increased

B4
Birky 41 9 months ago on Google
( 1 out of 5 )

Went in for a check-up on a broken tib & fib after a fall. Got there at 1pm (good luck parking I walked half a mile in crutches) sat until 7pm gave up… Went home

LM
Lisa Mead 9 months ago on Google
( 5 out of 5 )

Thank you to the 999 lady and Jim and the two ladies who came out for hubby. A very violent reaction to his booster and they were very caring and did a thorough examination. Explained everything they were doing and what they found. Very grateful for their care.

AB
Alexandre Berenguer 9 months ago on Google
( 1 out of 5 )

My Girlfriend woke up in pain we believed to be from the kidney and to get that checked we had to explain what happen in 4 different places in the hospital and it took over 7h to get a kidney scan….

SC
Stephanie Cain 9 months ago on Google
( 1 out of 5 )

Dreadful hospital. Badly organised, filthy and mostly rude and neglectful staff. I had my son here and had to be re-admitted a week later with severe bleeding as they had not removed all of the placenta. My 87 year old mother is in there currently and I’ve had to chase up rude nurses constantly to get her help.

KR
Kevin Reilly 9 months ago on Google
( 5 out of 5 )

Attentive and helpful staff. Make you think about the NHS and work all staff have to get on with. Parking excellent at all times.

LC
lee catling 9 months ago on Google
( 1 out of 5 )

What a joke this hospital has become. Trying to book into utc this morning, receptionist was so rude . Can’t believe there’s people like that working in such a needed department. Sad state of this hospital now.

LT
Luke Twitchett 9 months ago on Google
( 4 out of 5 )

Great hospital been very helpful in the past many years, waiting times can vary but that is due to the sheer amount of things which occur. Unfortunately the rush can cause staff to be so busy they miss people whom are waiting or are needing attention. You can tell the training and the comradeship they all seem to share so in safe hands.

EF
elizabeth forward 9 months ago on Google
( 1 out of 5 )

My mother was admitted to A&E after dislocating her hip 4 times since April 2016. These dislocations, after taking so long with a series of broken appointments and too long between, have led to my mother almost becoming immobile and …

GW
Gary Wozniak 9 months ago on Google
( 5 out of 5 )

I received the best care possible, right from when I arrived to the moment I left the hospital, everyone that looked after me was lovely professional and caring, I couldn’t of asked for better care, I want to thank everyone involved in my care, especially the surgeon Mr Zaidan for taking on my case.

BU
bagcraft UK 9 months ago on Google
( 5 out of 5 )

Wonderful service received by the two doctors and assistant in the oral surgery in the Carlingford Centre. Everything explained in great detail throughout. very impressed from reception area through to procedure room how clean and fresh everything looked and felt.

MG
Matthew Gordon 9 months ago on Google
( 5 out of 5 )

I arrived at Southend hospital on Monday 11/04/22 to face a queue running out of AandE several metres long however after standing in the queue a nurse came along asking questions and explaining the situation it wasn’t too long before I got …

DJ
Diane Jackson 9 months ago on Google
( 5 out of 5 )

I had to make a life changing decision and I had the best professional support 👍the surgeon, the IBD nurse and the gastric department reception are incredibly supportive…. thank you 😘 …

G
G 9 months ago on Google
( 1 out of 5 )

One of the worst hospital we ever seen! They always got excuses, now is the covid! Every european countries do surgeries, but uk dont, because of coronavirus! My wife waiting for her surgery two years, and she was told to wait probably …

HD
Helen D 9 months ago on Google
( 1 out of 5 )

A& E review: I unfortunately found the reception staff pretty rude, No smiles they look moody from the moment you get there. THE main problem in A& E is COMMUNICATION. No one tells you what’s happening. I was left waiting almost 5 hours …

DD
Derek Dodson (Delboy666) 9 months ago on Google
( 2 out of 5 )

I had a CT scan for a cardiac condition and was told I would be informed of the results. 12 Days later, neither myself nor my Doctor have heard anything.
Attempts at phoning just result in being diverted to different numbers, ending …

AE
Aimee Edgeway 9 months ago on Google
( 5 out of 5 )

Amazing experience. They have got such a good system during these strange times. Everyone was so friendly and professional and I was in and out of A&E within an hour. I was anxious coming to hospital at the moment but was instantly put at ease. Thank you

LW
Liane Wheeler? 9 months ago on Google
( 5 out of 5 )

Reception staff in x ray department very efficient and friendly , sat there for an hour while waiting to be seen and you notice it’s a very busy front line roll , they don’t stop with the constant flow of arrivals and telephone calls .

PH
patricia hannafin 9 months ago on Google
( 5 out of 5 )

What a fantastic place!. I was in as a emergency, had a big operation, and I am home again. Everyone on all the wards I was on were very kind and looked after me very well. My Surgeon was ESTHER FINE, what a great Surgeon and team!. The food was really good and lots of it. I went in scared, but afterwards I lost the fear.

RM
Ripon miah 9 months ago on Google
( 1 out of 5 )

This is the worst hospital and only gonna get worse wait times are ridiculously 15 hours we waited while my partner was being sick and in horrible pain I know the are busy but to leave some one lying on floor in pain n sick is not …

GG
gami grajo 9 months ago on Google
( 5 out of 5 )

had my x-ray and blood test today. Staff were awesome! they were all polite and helpful. It was so busy but they kept good humour. I don’t think i can ever do what they do, day in, day out!

LC
Lynsey Carrington 9 months ago on Google
( 1 out of 5 )

I went cause I fell in the bath told me I had a hairline fracture but over the days it got worse and when I saw my othapedic doctor he told me I had broke my wrist in two places and had a hematoma. Was so cross with the nurse for telling me the wrong thing. So now I’m in a plaster cast

LF
Lynda Fryatt 9 months ago on Google
( 5 out of 5 )

I would like to thank the great staff of Hockley Ward, my wonderful Surgeon and her team. I have never laughed so much and then before I knew it the anaesthetic kicked in and I woke up in the recovery room. To all of those who looked after me so well, a big thank you

DP
David Porter Hallett 9 months ago on Google
( 5 out of 5 )

Paediatric unit is great. Staff and nurses are helpful and professional. Doctors are friendly and informative. No complaints at all.
The eating area was also very clean and sensibly priced. Plenty of car parking too

SS
STEPHEN SEARLE 9 months ago on Google
( 2 out of 5 )

I was going to write a good review as being seen to has been a pleasant experience, however after breaking my hand somewhat 2 weeks ago, I had to book an appointment with the fracture clinic (1 week after hand break) which is …

AS
Ann Stephens 9 months ago on Google
( 1 out of 5 )

Had 3 retnia detachment operations went back in June was told I would be called back in couple months I called today to see when I would be having oil took out of eye to be told someone had discharged me by mistake

IB
Ian Boniface 9 months ago on Google
( 4 out of 5 )

My wife became unwell in the early hours of this morning and I phoned NHS direct for advice, the outcome was for me to get my wife to the hospital in two hours and they would phone ahead to say we were on our way. Five minutes later my …

Read more reviews about Health,Hospital companies and services

Buckingham Community Hospital

Review

Scunthorpe General Hospital

Review

Rothbury Community Hospital

Review

Exeter Community Hospital

Review

Hillingdon Hospital

Review

New Richardson Hospital

Review