KnowHow reviews

This has to be the poorest experience I had ever had with any company.

Been paying for a tech insurance for over 20 months and my laptop suddenly …

Incompetent, please be aware before taking out extended warranties, it’s a task in itself getting through to them, was on hold for 46 minutes yesterday, tried first thing this morning after going through all the options got cut off once …

Absolute terrible service, i ordered a bunch of refrigerators for an event, and I paid an extra £50 for a next day delivery, and for some reason they didn’t take the money out of my account. …

My laptop which I purchased from curry’s was still covered by warranty ,but needed a repair and took it back to curry’s, over the course of a month and making enquiries , they decided that the laptop was lost or stolen which considering all …

I had horrible experience with teamknow and Currys – how I bought brand new Samsung ultra 250 which was faulty and after few months started to give issues! Called Currys and team knowhow booked it for repair and said they will repair and …

Zero stars! Absolutely atrocious service and totally incompetent team. They were supposed to install an integrated washing machine and ended up damaging the kitchen panel that goes on top of the appliance. They also failed to complete the …

Terrible experience. They came with a washing machine from Curry’s but refused to take it upstairs because one of them had a bad wrist. Ten days until I could re-book a non-disabled crew. I cancelled the entire order. Curry’s should not be using this company.

This company are all about sales and profit… but once you’ve made your purchase, their support, care and professionalism is non-existent.
BBC Watchdog investigations and TrustPilot reviews sum them up nicely.
Avoid at all costs!!!

it is the worst service I have…
it is the worst service I have experienced in my life,
my father 97 years old, buys all his electricals from Curries and insures them …

Ridiculous company. Was give a delivery date with a 8 hour time window estimate. After the window had ended and i wasted the day waiting. I was called and told “the delivery truck broke down”. More like their staff couldn’t be bothered and wanted to knock off. Hope i never need to use these people again.

They are supposed to repair the washing machine under the warranty, we did buy it in July 2020 and from 13/11/20we have no washing machine to use. They send their “ specialists” 3 times to repair it, last time 4/2/21, they said it’s fixed …

Awful customer service! Staff giving misleading information, collecting devices than sending them back without being fixed. Paying for the cover every month and they turn back at you saying you don’t have a cover and other jokes like that! Wouldn’t recommend this to anyone else, waste of time and money

Absolutely disappointing, I was waiting for the technician to arrive whole day but did not turn in, didn’t even bother to give a courtesy call. Customer service staff was very inefficient, mis informative and misleading. The worst customer service ever

Absolutely couldnt recommend this lovely place enough. Food is fantastic portions are huge. Staff are welcoming and friendly and nothing is too much trouble for them. This is all done in an extremely safe and clean environment. Well done to all. Will be a regular customer.

Really, really bad customer service.
I waited over 20 minutes for a guy to come to the phone section.
Plenty of staff walking around, looking busy but not helping customers.
Don’t waste your time.

Most of the staff are nice.Good items, but needs it to arrive faster such as the delivery time for the phones are really slow. Good value for money.

Pointless. Must have rung a dozen times and no answer. Went into store and girl there was excellent.

Engineer missed delivery dates and installed a gas cooker that was unsafe.

I was very disappointed in your service. A very poor customer service.

poor service. i’ll take my £ elsewhere.

Very good polite

Professional