Red Letter Days reviews

PLEASE don’t use this company!
I cannot use the voucher that was given to me!!!! They do not have any customer service – any company that doesn’t provide a number should be a big red flag! …

Absolutel rip off! My friend bought us a wedding voucher for £150 which I would have liked to have used, however Red Letter Day refuse to price match. There’s a luxury Bannantyne’s spa deal, on Red Letter Day it’s £199… on Bannantyne’s it’s £129. Please explain how this is a saving??!

Easy to order, prompt delivery of voucher and booking instructions. Good prices. Have used several times as gifts and for personal use, will definitely be a future customer for some time yet. The experiences have been very enjoyable. So much choice.

Initially disappointed! I’d purchased a voucher for the midweek zip wire experience in North Wales,only to learn that it was only redeemable during school term. I’d made the mistake of not reading the small print. Which meant that I now had …

I have used Red Letter Days a few times now and so has my husband. The choices are good and perfect for presents. We’ve brought them for our friends getting married, friends birthdays and for each other. Will definitely continue to use. …

Good value, but technically was sold something I couldn’t have. Supposed to be a choice of 3 Aston’s. Only 2 were available and I found that all of them had a supplement to pay. Not really what the voucher said it was. It actually cost more …

Good value short break vouchers on the face of it, but takes a lot of legwork to check voucher acceptance and availability one hotel at a time. Seems you have to call the hotels as well, rather than it all being online. …

Bought voucher – not cheap. Could not book anything. Contacted them and no responce so far. Will report as scam. Edit: we finally get in contact after week and sort out refund. Still waiting for it but conversation was pleasant and professional.

Easy to find and order from the website, arrived a couple of days later exactly as I requested.
The gift box/wrap was a lovely touch as it was for a present. …

The gift and the gift wrapped delivery were great. My only concern was that after the order confirmation, I never received the promised despatch confirmation, and spent days worrying that it wouldn’t be delivered. I ended up emailing the …

First time l have used this site,will definitely do so again. Bought a day out for my daughter in laws 60th birthday for 2 people and was pleasantly surprised by the cost. Value for money and l know she will love her surprise gift.

I booked this through red Letter Days and expected to receive a voucher for the chosen hotel. Instead I had to download nu.mbers and ID codes, then email the hotel to make my own booking. I have had to print the voucher to take with me as …

The website is easy to navigate and there is so much choice when it comes to picking out the perfect gift.
I was buying a leaving present for a colleague and we had several experiences to …

The process of choosing and purchasing a voucher to use on afternoon tea was very easy to find, process and pay for. Once I carried out the transaction I immediately received my voucher via email (my choice). I chose this option as I was …

I bought a spa day expecting to get a very good deal out of it as Redletter days were advertising an additional 15% off out of the voucher price.
First it was quite challenging to find availability then me and my friend had to …

I was happy with other vouchers purchased a while back, but this review is for my most recent purchase, a night’s accommodation for a hotel in London. When I tried to redeem it, I would have had to pay in about GBP187. This was totally …

This is the first time I have purchased a Red Letter Day-this was a wedding present for friends of ours. I was told when I booked it that I would be advised when the gift had been dispatched. This did not happen. After almost a week, we called the recipients to find that they had in fact received the gift. They had.

Annoyed! Specifically booked an experience as convenient venue listed. Bought vouchers, tried to redeem with zero availability at my first, second or third venue let alone a suitable date! No communication from vendor. Also can’t leave no …

I purchased a voucher for a specific event but when I went to redeem it I was asked for payment again which was more than I’d already paid for the voucher. I was slightly confused so did not proceed but instead I contacted red letter days …

I was looking for the perfect engagement gift, I set a budget and found the ideal choice, I selected a gift box and this arrived within 2 days of placing the order. Great service.

Whole process very easy and excellent value experiences on offer. Requested premium packaging and was pleasantly surprised at the quality of the package making the gift voucher much more special will certainly order from Red Letter Days again

Very easy transaction & good value. E-voucher immediately in my inbox & booked my trip straight away, with no problems. Will definitely use Red Letter Days again

I bought 2 Red Letter day experiences as gifts. Purchasing them was easy and straightforward. Great offers available. Looking forward to hearing from recipients.

I bought a red letter experience for a family member as a Xmas present. I was happy that I got it in the sale at 50% off meaning great value for money and more presents for the family. As this was a gift I paid an additional amount for this …

Bought this as a birthday gift for a hard to buy for person. Very quick delivery and the gift box is really sturdy. Really pleased with this purchase, there appears to be lots of activities to choose from. Excellent service.

Really disappointed. I bought tickets for the lion king in the west end, immediately went on to book the tickets only to find I could not get the day I wanted months in advance. They wanted another £125 to upgrade. Went on to the the …

Recently bought a skydive experience advertised as a package for 2.. Brill I thought so bought 2 so we could go as a family. However, the price quoted for a package for 2 is actually per person. …

Easy to use site, the choice is fabulous! I ordered two gifts including the gift packaging. I received them in a couple of days. I am very happy with my purchase and will definitely use this site again.

Easy to find the type of weekend away I was looking for to gift a friend for a special birthday that’s coming up soon. Ordering process was easy to understand and the option of it coming in gift packaging was appropriate. Received within a few days and no issues

Excellent service 👏 we bought 2 different vouchers with in weeks of each other, The 1st came no problems what so ever, The second one we bought for our granddaughter arrived and it had been opened by someone and the code numbers had been …

It was so easy from ordering to delivery. Very prompt delivery service well packaged. Loved the box it arrived in well worth the little extra I paid…. Think the recipient will love this Christmas gift…. Would highly recommend Red Letter Days and definitely purchase again from this seller…

ordered 6 days ago and has not been received after paying for the delivery.
This was a 18th birthday present that still has not arrived and his birthday is today. Emailed them and no answer at all. not even sure it will turn up this …

Unbelievably efficient service. I ordered at 4.05pm on the Friday and the gifts were delivered before midday on the Saturday.
The choice of experiences is excellent and the gift box was reasonably priced, …

Finding and ordering an experience for 2 as a birthady present was really easy. The package arrived very quickly, indeed within 2 days. Little tip always look up whether there are any discount codes about. I got 20% off just by searching …

Unfortunately I have to leave one because the whole process won’t allow me to leave none. …

Easy to use & order from website, smooth transaction throughout, delivered within 3 working days. Can’t wait to give it as a present on Christmas day to my son in law. The red gift box makes it that little bit extra too!!

If I could give no stars at all I would. I paid extra for guaranteed delivery of a gift box in time for Christmas. It’s now the day after Boxing Day and it still hasn’t arrived. There was no tracking number supplied and as the customer …

Very easy & straightforward booking my husband’s event. However, I received a booking number immediately but thought I would receive an email with all the details, but never have. It’s reassuring to receive one to present as a gift.

Website is easy to use and to order. Had a really good experience. Voucher was a gift and arrived in the post 3 days later. Only comment is the filters could do with a few more options to reduce the choices. From and to options rather than predefined price ranges, and the ability to filter out types of hotel stay.

I recently bought a birthday gift voucher through Red Letter Days. All very easy to do on the website. The recipient was thrilled and is looking forward to reviewing ideas for experiences to use the voucher on.

It was delivered in perfect condition and very quickly. They were very informative about what you needed to do next with the voucher I ordered as they sent 2 emails and also a letter with the package. The packaging was also very nice and great to give to someone.

ZERO STAR – Disgusted with the company! I bought a voucher for £200 for a weekend in London and spent a further £160 to upgrade the hotel, when we arrived at the hotel we were told Red letter days had cancelled our booking, after travelling …

Voucher wasn’t instantly available to use – took 3 days to activate.in between there was no customer service telephone number where I could contact RLD. I kept having to phone the venue where I wanted to use the voucher to see if it was …

Despite a confusion of house numbers for which I accept responsibility, good nieghbourliness eventually delivered the gift to my sister on the occasion of her 80 th. birthday. She is well pleased with it and looks forward to enjoying the …

I initially placed an order on a weekend with the 3-5working days delivery being sufficient time to arrive as a birthday gift. When it didn’t arrive by the following Friday I called and spoke a really helpful lady who sent out a duplicate …

This is the first time I bought a voucher through Red Letter Days. I was very excited because it was a gift. Unfortunately, when I called to book (directly to the business), they told me that I couldn’t do it, it wasn’t clear why and they …

Huge choice of experiences, actually made it really hard to choose which one to buy for a birthday present for my partner.
Item was dispatched rapidly and arrived bang in time for her birthday so I am …

I bought it as an anniversary gift for friends so they haven’t seen or used it yet. It was easy to purchase but I have no idea what the experience of booking and attending will be.

My wife had the make over and photography experience, from the booking through to the actual day it was easy (and from the world’s worst technophobe that’s saying something). …

I have had some good times with previously booked motor racing experiences. The last couple of chaotic years resulted in two adventures being postponed.One was an helicopter flight offering several locations including an air field local to …

Having finally received the voucher through the post, I have to say I am very impressed with the presentation and availability of products online. Good prices too, and I look forward to handing my son and his partner their Christmas present this year.

I have been very impressed by the service, the vouchers arrived by return of post, great choice of gifts, all excellent value, the gift box really looked special and added that wow factor. I will certainly be using Red Letter Days again, and recommending to all my friends. Thank you.

Bought a present for my brother’s birthday on the 26th of May. I received confirmation of my purchase and then………..nothing!……..Zilch, Nada, Rien. Today, 31st of May, I emailed…..no reply. I looked at phoning, Premium number, …

The red letter day was fine. But the plane i had my expectations on was older than my grandpa. It was rusty, had ducktape holding parts together. The cockpit was SO SMALL. I didn’t feel safe.

I bought an experience for a friend. I filled in the questionnaire to say the name of the friend and the date of their birthday on which I would give them the gift. I have now received a reminder that my friend’s birthday is approaching and asking that I buy them an experience!

Purchasing was a little clunky with quite a lot to fill in, redeeming was really tricky and took many phone calls, red letter day customer service was apologetic but said it would take 10 days to reply, long after the date I wanted to book …

When I bought a deal the product didn’t specify the location and in order to change the location I have to call a premium number. I used live chat to request cancellation (to make use of 14 days free cancellation time as they say) but no …

I can’t comment on the outcome but I bought an afternoon tea voucher for my nephew’s partner. The whole process was very easy and I downloaded an e-voucher to enclose with his birthday card. Will comment on the afternoon tea experience in due course!

This is one of those business where it is very difficult to contact a human being. Having purchased a voucher, I was initially unable to redeem it as the reference number was not recognised. I tried various ways to contact Red Letter Days …

My order was handled in a very professional way and the order arrived on time, which is more than can be said for Virgin Experience Days. They don’t even take phone calls now and then they wonder why they have a deluge of emails!

Bought an experience as a gift and wanted delivered so that recipient had something to open. Paid for the postage but still has not arrived 7 days later which is a shame.

Ive got the email with the two vouchers I need. But I paid extra for a gift box as it’s a present for my mother for Christmas.. its been a week and I still haven’t received it.. im getting a little worried it won’t be here before …

Please do not use, pretty much con artists, booked a voucher for go karting in Dunstable. Went to book it straight after buying the vouchers and it states not available to book the voucher, please upgrade to an alternative. The experience …

Voucher runs out July 2023 but show the voucher is for, ends in 9 days so the only seats available are “upgrade” seats! RIP off asking for £154 more!!!!!! Won’t buy from Red letter again! So upset!

Nice idea, but I honestly thought that they managed all the activities themselves – I didn’t realise that they’re just an online redirection service that takes the payment. I booked a tour of an old tube station in London with a specific …

I have now ordered 3 gifts from Red Letter Days. I love this service. Easy to use, great choice of gifts and bargains to be had. I can always find something a bit different. Recommend 100% 👍🏻👍🏻 …

Very professional prompt service with great range of treats to choose from. It would be even better if the gift could be posted direct to recipient. I will use Red Letter Days again and look forward to someone treating me too!

UPDATE on 5star review 6 months ago. Needed something for the man who has everything. Spoilt for choice on the Red Letter Days website. I settled on something I knew he’d love and the exciting looking, beautifully presented voucher arrived …

Originally purchased the wrong experience so phoned Red Letter Day to exchange it for the correct one. Excellent quick service and sorted with no problem. It arrived the next day. I would definitely use this company again and recommend to friends and family. 😊😊 …

I bought a race day for two experience. The price was good value and I’m glad I paid a little extra for the gift box. The delivery was disappointing – I ordered on a Sunday morning and paid extra for next day delivery, but it didn’t arrive …

Amazing customer service. I paid with PayPal although it was a gift and it was delivered to my address. I contacted customer service and they offered to deliver it to the other address at no charge even though they had already posted the order. Cannot be faulted!!

A great selection of experiences, quit hard to choose, and the present red letter day box was promptly delivered, the second gift box did arrive a little battered but that could have been down to the delivery side. As there is such a vast array of experiences then I be choosing another experience for my friends.

I bought the Fawlty Towers experience for my brother’s birthday. He has been unable to book anything yet, as there is a time limit to when you can book, which i did not realise. Therefore he cannot use his present from me until next year, …

I purchased this helicopter trip for my Brother’s 81st Birthday. He will be taking along his wife, and I’m sure they will throughly enjoy the experience.
I found the Red Letter Days experience of buying online, and the delivery to the …

I was given this Two Night Magical Breaks as a present from a student of mine. Because of Covid and then my medical condition, I wasn’t able to use it and that’s the reason why we didn’t activate it. …

Bought an experience and delivered to my inbox fine. Only reason I’ve not given 5 stars is because I had a discount code from my accumulated points on my leisure club app. When I redeemed my points for 15% off Red Letter Days the code …

So far the booking experience has been very poor. I purchased several red letter days for my husband for his 50th Birthday. The Top Gear day was the main experience, so far he has been on the phone for over 3 hours to try and organise. He …

Bought a Red Letter day as a birthday gift. Very easy to navigate the web site and choose an activity in a convenient location. It was sent directly to the recipient. Only comment is, we didn’t know if it had arrived in time for the birthday. Overall satisfied with the purchase process.

Didn’t receive confirmation email. Tried emailing red letters day and heard nothing back. £35 wasted! Money doesn’t grow on trees! I’m fuming 😡 mum never got her birthday present. And I’m down £35 quid! …

Ordered a Red Letter Days Gift Voucher on 17th May, still not had a delivery confirmation, or any other communication by 24th May. The gift was a birthday present for the 23rd May.
Pretty annoyed now.