Kwik Fit reviews

Excellent customer service. I ordered the replacement tyres online and made the booking but when I arrived the staff advised that the tyres I ordered did not match 100% with back tyres and although they will fit it was recommended that I …

I’ve been to this Kwik Fit a few times and I’m always pleased with the service. The staff are always friendly and welcoming. I visited this branch recently and was greeted in reception by the manager Bill who was friendly. I was then served …

Absolutely stunning, exceptional, 5-star service. The gentlemen all looked after me, gave an extremely competitive price and were so efficient with their work. …

I was really impressed with quality of customer service provided by all the staff (BOB, ASH, SHAM and everyone else, especially the engineer who carried out my MOT inspection) at Kwik Fit Gants Hill. I always go to Gants Hill Kwik Fit, when …

My electric car drives much more smoothly, and with a greater battery range, after my service! Plus, the centre was sent the wrong pollen filter, they replaced it with the correct one very simply. Good friendly service as always!

Guys, abdul really took care of my needs. My alloys have recently been refurbished and He went above and beyond with addressing my concerns.
But while credit to everyone, managing the parking with employees, the …

Bill who is the manager, has impeccable CS skills. Even with the phones ringing off the hook and a busy reception, he has remained professional and helpful to every single customer. Faultless service.

Had my car serviced there and my father-in-law had his MOT done a week before. Great Service from the staff who were very professional. Will definitely use again!

Excellent customer service. Very helpful staff especially Bill he is great at what he does and always comes correct. Definitely recommend to use!

Came into Kwik Fit for an inspection and the guys helped me out straight away. Sam explained everything and advised me on what to do for next time. Special thanks to Sham for taking it out for a test and making sure it was all good to go 🙂

vno5 combo van.
been a customer of kwik fit since i was 16, 30 years.. this particular site are well organised and BILL and MARK, a special thanks for the excellent service, i …

Received a very good service. Manager Bill was very organised, professional and fair. Have recommended this Kwik fit to family and friends. Thank you!

Biggest scammers ever do not visit them. I booked my car for AC when I turned up they said I have a leak and it will cost £400. I went to ATS bromley by bow they checked it there was no leak and refilled my AC for me for £60. Avoid kwik fit they are known for scamming people out of their money.

Bill and his staff can’t do enough to make you feel at ease ,all the staff are always polite and smiling and give the best service you could ask for ,I would gladly recommend them to my friends family and any one who asked me to recommend a garage it would always be Gants hill Kwik fit

Met the branch manager Ash, which managed the branch to a very high standard. MOT was booked and was carried out within the kwit fit time frame. I would definitely recommend him and this branch to family and friends.

Very helpful

Bill’s team is very good with customers and very understanding with the …

Had the car ready by the time given. MOT mechanic was very helpful and polite and carried out minor bulb problem quickly. Whole staff was very polite and welcoming.

Excellent customer service !

I had to get my tyres checked so took my car down. Even though it was busy I …

I’ve used Kwik Fit, Gants Hill for over 10 years, as I’ve always been extremely happy with the customer service and workmanship. …

Amazing service very reliable and professional
A great customer service. And attention to details. Explained everything would highly recommend friends and family

So after ringing around Kwick fit to have a tyre repaired or or a new tyre fitted. The only branch that could do a lex vehicle was Cranbrook road. Bill the manager was fantastic from the start and had it sorted in no time. Thank you very …

Brilliant service from Sam – really helpful even when their store in Walthamstow (Billet Road) were useless in offering any kind of help

Great service, reception staff are always polite and helpful and do their best to fit you in when busy! Reasonable priced, quick and efficient, highly recommend.

I live in Colchester but I travel down to Gants Hill Kwik fit to have work done on my cars and vans. It is the only place that I trust to have work carried out. A 70 mile journey proves that!!! Bill (the Manager) and his team are so …

Very thorough. I had the 2 front tyres replaced. Bill followed up on the wheel alignment, showed me the tyre that was replaced, explained that the rear tyres still had 3k miles in them and commented about the brakes too. That is much more feedback than I ever got from Mercedes on anything I’ve asked of them.

Always helpful. Had a stone stuck between brake pads making the worst noise. They swiftly took the tire off to get rid of it. I appreciated the quick service. They were really busy too

Always have a lovely experience here, I’ve been coming here for a couple of years for my MOT, Service and Tyres. They are very professional and honest from the receptionist to the mechanics. Keep up the great work!

I was dealt with quickly and my tyre repaired within an hour. I would definitely come back. Good value and good service.

My MOT was delayed and I waited around for hours. I was then told my car would not pass its MOT because the headlight bulbs weren’t fixed correctly, perhaps a 5mins easy fix, but I was told that they didn’t have time to fix it. So …

Kwik, friendly & informative. After finding a nail in my tyre they sorted me out within in an hour.I recommend them.

Great customer service. They told me two hour wait however sorted the problem out within the hour of me arriving. Thank you again Bobby

Excellent service. My 2007 Toyota Arus needed lots of TLC. Staff was very patient, polite and professional. Lots of work was needed on my car and the price was very reasonable. …

Everytime I have come to this garage I have always been served and never refused. I am a Motability customer and they have always looked after me.
Top service from all the boys at the garage.

Amazing service provided at the Gants Hill Kwik Fit Branch from beginning to end, particularly by the Manager Bill. As a first time customer, I was not sure what to expect, however I could not fault the amazing customer service, …

Excellent service by the staff, and I didn’t have to wait for long.

Mr beal was fantastic guy very good service I recommend

I drive a mobility car, I called this morning to get a flat tyre replaced, spoke to Bill over the phone and he said come over I’ll get that done for you, came in spoke to Bill, and whitin second he grab the keys and got started on it with …

short staffed, endless waiting at reception to talk to.
Hard to get appointments for MOT
My MOT just got cancelled and I was told after I waited for 15 mins at the centre.

Booked my car in, expecting to have to change the brake pads due to an occasional squealing sound. Was seen within 5 minutes of waiting, mechanic took the car for a test drive, put it on the ramp and concluded there was plenty of life left …

Vedy good prompt service beating expectations. Very courteous crew.

The service I received here was exceptional. They were clear, honest and friendly. I was blown away by the professional standards. The office was clean and welcoming. To say I’d recommend Gants Hill is an understatement. Will not use anybody after this experience!!

Good service. Didn’t have to wait too long.

Excellent Customer service from Bill. Very trustworthy and would recommend highly!

This is one of the best Kwik-Fit’s you can go to, to get your MOT, service or tyres sorted. The management and staff are super friendly and supportive, As busy as they are, they always try to help, they go out of their way to give people …

Fantastic service. Highly recommend this place. They are honest and very knowledgeable.

Staff friendly , got vehicle report by email ,
Very happy

Profesional, friendly and quick service without a pre-arranged booking.

Came to them with a completely flat tyre, and they sorted me out with a new tyre fitted, all ready within a couple hours.

Very rude staff,he didn’t bother talking to me when I been asked to bring my car all the way from other side to get it checked.Leyton branch

Friendly staff, quick service, good value for money.

The service I have received from the Kwik
Fit Gantshill branch particularly from Mr
Abdul is outstanding and amazing.. Mr …

The service here at Kwik Fit Gants Hill is exceptional. Bill (The Manager) and his team are very helpful and accommodating despite how busy they are. …

Have been using this kwik fit for many years , service is second to none , always a pleasure to interact with the staff , very polite, professional and genuine advice. MOT bay staff , A Hasnu is a prime example of how customer facing staff …

Had a slow puncture and visited today. Two nails were found in the tyre and the team at Gants Hill, led by the Branch Manager (sorry I don’t know your name) were able to repair my tyre. The service I received was warm, friendly, …

Came in during a busy period but the manager managed my expectations and the tyre was changed within the time scale he stated

I have brought my car to this branch for the last couple of years. Bill, the manager is just awesome. He is friendly, polite and super helpful. As a female to find someone approachable and trustworthy is like goldust. I cannot recommend …

Absolutely amazing service. Bill and his crew was very helpfulness and very pleasant .The guys done fabulous job. I will be back definitely. Thank you so much x

Just a perfect first experience with the Gants Hill team. Booked in a full service with my car (my first since ownership) so was a bit anxious about what to expect. Bill and his team did a fantastic job from handover to keeping me informed …

Great services
stuff was polite and professional and very quick and efficient, 100% recommend this branch

I was really hoping to give this place a 5 star as they seem to have a good rating and that’s why I went there in the first place. Unfortunately can’t say I had the greatest of experience. Make sure to take photos of your car before handing …

The customer service was amazing as well as the efficiency of the staff.

Excellent service. I recommend

Very friendly and professional, did a fantastic job.

I was able to have the work carried by the centre on the day, had to wait a very short while before they could commence on my vehicle, which I was more than happy to wait for. They guys there polite, which to be honest is the level of …

Great customer service and very quick to fix the car

The service at this branch is exceptional. All the staff were very polite and professional. Highly recommend the Gants Hill centre. Special mention to Bill (Manager).

I booked a slot for 11am but had to wait 45 minutes before my car was even seen. It was a simple tyre change. However, the staff were very helpful and respectful.

Fantastic toilets close parking to lake’s very friendly people just day 🎣 …

My wife and we’re setting off for Wales and there was a screw imbedded in the rear n/s tyre. I went in to Kwik Fix en route and the staff there were brilliant and they got us on our way.

Thanks for always making it a good experience each time I visit. Bill has a professional manner and he and his team are always so polite, efficient and reliable. They go above and beyond to help us. I know my car is in good hands here.
Hence why I always recommend this Kwik Fit branch to my friends and family.

Fantastic MOT service. Car was booked in at a time convenient to myself and when I arrived there was zero waiting time. An hour later my car was waiting for me MOT complete. The staff are friendly, professional and courteous and the manager …

Local garages are much cheaper than this type of branded places.

Work is good and reliable but very expensive. …

Excellent service professional and very happy with everything.

Fast friendly service, informed me when car was ready and verbally stated that the replacement exhaust has a 3 year warranty but is not stated on invoice. Would have been 5 stars if this was printed on the invoice. Hope Kwik Fit Head Office sorts that out!

Amazing service. The manager Bill is fantastic. First class.

This is by far the best kwik Fit around. The guys here are great friendly and very helpful..Ash is a legend!! Both Ash and Bill look after their customers well.. Top guys

Very good service. Phoned in, very responsive on the phone, and in person.

Bad customer service, expensive cars is in priority they ignored me

Another 5* service from Kwikfit Gants Hill! Always helpful and willing to help. Had to get 2 new tyres, Bill the Manager ensured to give me the price beforehand and get them arranged to be fitted the next day. What more could I ask for! …

Very professional. Very quick. Perfect. Thanks.

We had a winter check on our vehicle on Thursday and the service was very fast, despite them being short staffed. They were welcoming and friendly. He took the time to give us a detailed summary of the car specs. We will definitely come back.

Friendly, professional and quick service. 4 new tyres ordered online and appointment booked. Received text reminders which I thought was very helpful. Around 40 minutes to fit all the new tyres and there seems to be less road noise than the old ones. Very pleased with purchase and price.

My car failed an MOT and I was given comprehensive and detailed advice and guidance on what was required to ensure the vehicle would pass it’s MOT. On the retest, the car passed the MOT and I was able drive away feeling assured. My thanks …

Really knowledgeable and indicated all that must be fixed to pass MOT but also what’s advisable afterwards, which I will be doing. Very kind and nice attitude, and explained everything super clear before proceeding with any additional fixes and asking for my consent.

I feel cheated
I bought tires for snow and mud which I paid for. There were no tires, so I agreed with the office staff that I would get them for all seasons. Unfortunately, I …

I came in today for help regarding a leaking TPMS valve, i also showed a video on my phone of the leak but the staff insisted tyre is probably causing the leak and that I had to book an appointment. What was most frustrating is that the …

Had a flat tyre, absolutely wonderful service. They quickly replaced it for me within 30 minutes I was back on the road.

Kwik fit were lovely especially Ali. He was very straight forward with me and helped as much as he could considering I did not have an appointment. What was supposed to be an hour and a half was cut to half an hour.

Took my car for a full service yesterday. It is my second time doing a service at kwik fit and again I was not disappointed.
Professional and efficient. Would highly recommend doing a service here.

On the morning of my appointment, I was phoned up and told that the replacement battery that I had chosen (over a week before) from the suggested option for my car on the website was not in stock anywhere in the country. I was offered an …

The Guys at this Kwik Fit are superb! Very informative and open and transparent! Professional and courteous throughout!
A special mention to Zubair and Ali – thanks for your help!
Jay

Professional experience all round. Relatively expensive but content to pay extra for speed of service and reliability. In and out with 4 new tyres and empty pockets in under an hour all in.

Staff were friendly and helpful, I felt that myself and my car were being looked after by professionals.

Really great service even though they were super busy. Squeezed me in and sorted in no time.

Had a last minute flat tyre and Ali was incredibly accommodating last minute so close to Christmas. Never been to Kwit Fit before but I was impressed with the cost and service. Thank you so much!!

Punctured Tyre was changed promptly and received great customer service – thanks again!

Came In for an MOT although i had a minor fault it was advisory only. No pressure to get it fixed immediately.

Really quick efficient service from the staff. Very helpful, polite- excellent service.

Friendly, professional and quick turn around. Can’t ask for anymore. Need an urgent fix in on a puncture and they sorted it out straight away

Always good for tyres, quick service.

If you don’t order online, never accept the first price they give you in store, I was offered £130 for a tyre, I settled for £94 one.

All very nice and helpful most helpful. Slotted me in within the hour. First class.

Booked my aircon to be regassed and debugged. Was told it would be an hour, spot on

We arrived for an MOT and our battery died, even though they were really busy and short-staffed, they still managed to fit us a new battery, perform the MOT and order the parts that needed replacing. Marisa (I think the manager) was …

No queueing on my visit, friendly, and knowledgeable staff, fast and efficient service.

No vehicles in, but they can’t look at a tyre this week. Every bay is empty.

Staff unwilling to help or look for another who has capacity.

Didnt answer phone then lied about not having a mobile service when it clearly says on their website they do for that branch.

Ali was amazing. Very good customer service

Comparing to other Kwik-Fits that is the best one out of all. Experienced staff with good knowledge and advice. Everyone served quickly, so didn’t have to wait for hours to be served like elsewhere.

My local kwik fit, The One. exceptionally good customer service will visit everytime.

Had a issue with my wipers. I was very surprised with the prompt high quality service. I will definitely be using this branch again for my motoring needs. Free fitting was a nice bonus too.

These guys are organised. No delays, no upselling, no messing about. Exactly what you need. …

I was served by Zubair, he provided absolute great service for my MOT. Great guy. He explained well what I had to do and get done. THANK YOU

I was really impressed by Ali and and his team( at Walthamstow Billet Rd E17)quickly identifying the issue with my break and fixing it. I found the whole team extremely knowledgeable and curtious. …

A group of people, ready to charge the kidney price for parts and labor,also went there for the purpose of car health check and not even bother to open the front bonnet and look at least. I understand, they don’t check the engine or some …

Sent my car to this Walthamstow branch and so impressed with the service. The staff were so professional, updating me on the progress of the job being done. They were very friendly and attentive to the situation. I want to say a special shout out to Sammy and Hassan, they did a very good job and I appreciate both of you.

Fast efficient service and friendly staff.

Had my mot booked, great timing no issues and they answered all the questions i had about the car. Great team overall. Highly reccommend !

Sammy and his team were very helpful and professional. They assisted me in a timely manner despite being extremely busy. Sammy was efficient even though there were many customers. Would definitely recommend them.

Very good service, very informative and professional staff

Fast professional and polite service. Really impressed with the team and will be putting any future works straight to them. Thank you for caring about what you do and your customers!

Great Service! Lovely welcoming staff.. This is my go to place for my car !! Thank you every one at Walthamstow Kwik Fit- your the best!!

Did recharge the Air conditioning with them.
Professional.

Visited Kwikfit to repair a slow puncture. Upon inspection I was advised that tyre was not suitable for repair as had bulge on side wall. Also my other tyres were aged and had cracked side walls. This was explained to me via a simple …

Brilliant place, lovely staff couldn’t have been more helpful. Will always now be my ‘go to’ in future

The manager and staff very helpful to obtain and replace the exhaust system on my oldish Rover which had had the cat converter stolen.

Top Notch service and staff. Will gladly come here again; finally found a place where they are honest with you and deliver on what they say – sometimes beyond!

Marissa and the team were brilliant. I’ve come here a few times in an emergency over the years and they have always managed to either repair or fit a new tyre while I wait. The last time I was there (a couple of months ago) I met Marissa, …

Fantastic service here – particularly Paul who although very busy – dropped everything to support me in my hour if need – quick turnaround even though the tire wasn’t on stock and just everything you need for an unexpected tyre issue – can’t thank them enough

Had an MOT done today and so pleased with the service I received. Arrived early and was asked to take a seat in the office. My car passed which I was thrilled about and the young man who done it was very pleasant, professional and gave me great advice. Will definitely come back here again. Thank you. Sarah.

Great customer service by Sam. Really appreciate his time and effort after all the questions about my car. Even though it was busy and can see he was short on staff. Saw him and one guy working, running around to sort out the cars. Thank you again!

Really disappointing. Refused to change our car battery. Service was really poor. They just didn’t want to help. Halfords up the road sorted us out with no problems at all

I booked a battery replacement online Thursday for Saturday morning but when I went the battery wasn’t there. They did check the old one throughly and were very apologetic and promised to ring me when it was in. Sunday I had a text message …

Really quick to help me. I have been a few times for various things and they have always done their best to see to it quickly. Have even popped down to get air pressure tested and fixed and they didn’t charge me for it. Friendly, quick and would definitely recommend.

MoT. Pre booked and paid for. Arrived early. Started and finished early. Very friendly and pleasant team. Thanks guys. See you next year!

I have bought VW polo battery from Kwik Fit few months back which has 3 years of warranty. Recently battery started dying cause of alternator issue in the car which I fixed and after discussing with mechanic and testing the battery. …

Had my MOT done and it was done on time and without a long wait. Zubair was really helpful in explaining things and was efficient time wise.

Booked in for MOT,

which was carried out without delay or fuss. Very polite and dedicated staff at …

Had a nail in tyre first thing in the morning. They sorted promptly by repair with minimum of fuss and got me on my way very quickly. So important given I’m an essential worker for the NHS. …

I had booked for an oil change. When I arrived I was advised by the supervisor that the oil service warning light would not be reset. I found this rather ridiculous as the they were change the oil filter and oil – why would they not reset …

Was booked in for an mot and interim service and it took a few hours. Staff very welcoming and professional. No work was needed on my car. Prompt efficient service. All my family have their cars serviced there and recommended them to me. I will definately be returning. Thanks Kwik fit.

Needed a tyre changing today. Very prompt service, good price. Very friendly and knowledgeable staff. Thank you.

Awful experience. Extremely rude, overpriced and terrible customer service. Got all works completed elsewhere – hassle free! Never again

Had some new tyres fitted here today. All of the staff that I encountered were professional, polite and friendly. Car was done in no time and the cost was very reasonable. A big thank you to Aaron for his fantastic customer service. Very highly recommended!

Friendly staff who were prepared for the booked MOT. Made it a clear and simple deal. …

Excellent service by shared and his colleagues today who waw soo knowledge and gave brilliant advice

I have always had good service when at Kwik fit Billet Road in Walthamstow, been using kwik for the last 4 years now for MOTs, great price easy to book online and hassle free… Simple, what’s not to like…

Was booked in for an MOT and debug of the aircon and when I arrived I was told that there was an issue with the MOT testing equipment which was in the process of being fixed by an engineer. To help speed up my visit they told me they would …

I have pulled in with punctured tyre, that was loosing air fast and asked for help. I was shouted out and told to come back in 3 days. No customer care, no will to help

Good service. Seem very professional and helpful. I would definitely visit here again.

Very polite and helpful staff

The best MOT and service experience I’ve had since I got my car 4 years ago. All done within two and a half hours by the friendly and professional staff. I was particularly impressed by their honesty that nothing needs replacing just yet (I …

Absolutely rubbish service…had a nail in the tyre..hoped it could be repaired but quite happy to buy a new tyre..
Chap obviously did not want us to have a repair…said he couldn’t get the nail …

Very friendly polite professional and so so helpful. Definitely would recommend friends and family to come to this centre so happy. Thank you so much especially to Ali for his help 👍 …

Top guy Arif very helpful and brilliant customer service.

Always friendly and helpful. Not the cheapest and always find add-ons that whilst usually optional can ramp up cost when the issues could wait until routine service

This is one of the best kwik fits I’ve used, but the only problem is that it’s not near my house at all. Not very easy to get home using public transport either (if my car needs to stay with them over night). They only thing I can complain …

Poor customer service from start to finish (when I left).
Had a screw through my tyre which I discovered Sunday morning. Tried phoning them but got no answer. Managed to get air in the tyre and the branch was close so …

Super fast service and helpful, friendly staff. Took the stress out of a stressful flat tyre discovery an hour before.

Booked tyres on-line which was straight forward & upon arrival, tyres were changed within allocated time slot. Completed within 20 minutes. Will be returning. Thank you

Highly recommend, purchased 4 new tyres for my porsche, great service and very friendly.