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Write a ReviewHave been a tenant for 9 years. They are happy to take your money but not so happy to carry out repairs. Broken stack pipe so the only toilet in the house constantly blocking. This has been going on for months now.
Although not a tenant of livin one of their properties, through disrepair, has caused damage to mine. They lied and said it had been sorted. That was 11 month ago. Still the problem is yet to be rectified
The standard of the new house ,work shocking not snagged properly over 12 months now outstanding repairs complaint made to housing Ombusman. Livin dont enforce theTenancy Agreement anti social behaviour constant dog barking.bathroom floor …
We have been treated disgusting we have tried on a number of occasions to speak to a housing officer everytime we get told they are not available and they will call us back but never do. Even the housing officers managers behaviour is the …
These people go the extra mile to help . I had a tenancy visit from Terri. (Won’t mention her second name) I can’t praise her highly enough. Knowledgeable 👍👍👍😀 …
I’m very impressed with Livin housing. For a social housing provider, they have provided from the start a good service. Being an ex military veteran, they have done their best, especially at the start, moving in to my new property from …
I have been waiting 9 weeks for a new fence after the storm destroyed mine. To constantly be fobbed off with excuses. I have two young children aged 3 and 6 I also have a disabled son and a 10 year old and we have to lock the doors and walk around with the keys so the kids don’t get out.
Came out to do work at house repairs top man .top receptionist
I had my back door lock replaced on Wednesday with a new one. When the joiner in question repaired the lock he took my Front door key with him. So when my window Cleaner came today I could not open my front door because the joiner put my …
been bidding for a year now 2 bids in position 1 on a band 2 what happened about looking after your tennants. ive never missed my rent. can i please be noticed for a place soon.
been on the phone 5 times to ask to speak to a housing officer about why my application hasn’t been through. I’ve got one agent telling me one thing and another saying I have to contact believe housing
I was a tenant of Sedgefield bough council which became Livin from 1984 – 2020 once Livin became a housing association I can honestly say I can not say a bad word about them repairs/maintenance where done in good time. The homes have all …
Utterly disgusting treatment of long term tenants all they care about is building new property’s instead of taking care of the ones they have then have the nerve to put rents up basically call tenants liers the reception staff and actual …
In my personal experience everytime I deal with Living, it all goes smoothly. They are really helpful and open. The only problem I’ve faced with them is the waiting time when calling them which is same with most agencies anyway.
Im a disabled tennant and ive just reported an emergency repair as i have a water leak from my gas boiler,i was told to contain it myself till Monday 29th March absolutely disgraceful.
Always helpful and polite when I phone …nothing too much trouble
Very happy with living can’t fault them in any way
Mother has passed away and obviously we need to give up bungalow but to my surprise they want 4 weeks notice from someone who is now deceased absolutely disgusting policy for them to have penny pinching thats all it is
This company has an exceptional customer service attitude
My mother in her late eighties has had few housing issues over the winter period …
My 71 year old father was offered a bungalow , viewed it with housing officer who didn’t have a clue her name was Rachel i think there was a few problems she said they would be done , she rang him when work was done he was away for a few …
Customer service and complaints are a joke, Rats because livin can’t cut there own grass (next to my property) and very rude multiple times on phone all recorded and reported
not interested trying to get you a home when you have a new baby more interested in see how much money you have never deal with these again
Nearly always spot on
Great social housing provider
This place is 50/50 I give fair reviews, the staff here are not too friendly and are disrespectful over the phone,
I went there for help but they’re good at passing the book to someone else who then don’t get back to you
What a waste of time these people r got a toilet that will not flush and they expect you to wait 5days for an appointment might just get it fixed off a plumber and send them the bill …
Brilliant housing, good at doing repairs, fair rent, excellent customer services from all the staff at Livin
I have the same problem with a leak im still waiting for it to be sorted.
Some of the staff have terrible phone manners not pleasant at all ..especially housing .
Couldn’t access web pages and links. No telephone response.
A lovely greeting and staff very helpful and friendly
It’s a housing association officers which is closed at the moment due to pandemic
Great staff, gorgeous airy building
Always helpful
Very helpful
They are great
Great
cool
Totally useless
Want a house
It does what it does
Understanding