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Write a ReviewPicked up my new Volvo XC60 B4 Plus on the weekend and as much as a great car will keep me coming back, its the customer service at Lloyd Motors that I have been telling all my friends and family about. …
To totally honest i wouldn’t take a wheel barrow to this dealership. The experience that my partner and I had was the worst customer care and support i have ever experienced. From when we dropped off my parent car untill now. Rated 0
Once again AMAZING service provided by Lloyds motors.
All staff greet you with a smile at the door and even come help you out of your car in the pouring rain. …
Very friendly and helpful staff. A very professional and efficient establishment. Serviced my Volvo XC40 swiftly and thoroughly, also cleaned the vehicle inside and out, a very good experience. Am very pleased with the service of this dealer. Plenty of customer parking at the rear, accessed by a long driveway.
Great welcome today as I drove into the service courtyard with a true gentleman greeting me prior to my car’s very efficient service and sparkling car to drive home.
Had minor service carried out. Got phone call explaining that my pads and discs need replacing as they are dangerous and it would cost £800. Bit surprised as car was motd the week before. Took myvcar to mot station who put car on ramp and …
Really polite helpful staff. A little quirky, the service department is at the end of a long drive at the side of the showroom that actually looks like someone’s driveway. Great service. Highly recommended.
Always very good quality service. Friendly, kind, professional. The Best.
My old XC60 bust a spring while we were visiting family in the area over Easter but Lloyds couldn’t have been more helpful. Llinos provided her mobile number so we could sort out the logistics over the Bank Holiday, and they prioritised the …
Excellent service and very friendly staff.
Excellent service knowledgeable staff and quality products
At 4 p.m. my emissions warning light came on, whilst on holiday. I called Lloyd Motors and spoke to Caris who booked me in for 9 a.m. the very next day. By 10.30 a.m. the car had need diagnosed and fixed (2 sensors replaced), allowing us to …
Professional and personal service. A refreshing experience in the motor trade these days
Excellent service. Helpful knowledgeable staff
Our Volvo was in for a service & MOT. Fantastic staff, friendly and very helpful! Our 4 wheel drive wasn’t working on our XC70 but it was covered by warranty and fixed within the day! By far the best Dealership 5***
Professional and efficient, would have been nice to been offered a coffee after traveling for over 50 miles
Didn’t reply to my query via their website.
had two tyres fitted here today fantastic service really friendly staff offered a coffee and waiting room with tv very informative will definately use again
Always professional, friendly and helpful.
The people working here are friendly and thoroughly professional in fact they’re THE best. For servicing and maintenance they just couldn’t take any more care of your car. You are treated as a person not just a faceless customer. On the …
Despite turning up 3 minutes before closing time in a Skoda with a warning light showing, I received fantastic service – car was checked, problem solved and super friendly staff.
Very good and high quality work and customer service at this Volvo dealership. Probably the most reasonably priced Volvo dealership I have ever used.
Excellent customer service from first contact with Dafydd to meeting to swap cars half way in Chepstow. I can’t rate them highly enough!
Good service, good customer care
Very helpful sales staff
They are so good and one is looked after so well and your car is doen well and cleaned .
Very friendly and professional business would definitely recommend
The most welcoming garage I have walked into lovely staff to deal with a merry Xmas to you all
As always, great place.
Really impressed by the helpful staff and straightforward service.
Lloyd Motors are following a strict covid routine and are ever helpful as always.
Great service as always
Friendly service and extremely helpful without being pushy. Highly recommended
Never been let down over the last 10 years
Brilliant place really friendly people top service every time.
Very good to for cars
Always helpful and obliging.
Very helpful team and a lovely car, thank you
Very professional. Cant do enough for you in the show room and garage.
Excellent service.
Outstanding customer service.
First class service – friendly and efficient
Very good, always helpful. Always good service.
THEY ARE AN ABSOLUTE JOKE TOOK OVER £2000 OF US AND GAVE US THE CAR BACK THE SAME WAY IT WENT IN AVOID AT ALL COSTS ALL MANAGERS AVOID YOUR CALLS
Covid-19 and lockdown has made a difference – It’s better!
The cost of servicing cars and parting with money is painful, but Lloyds Motors Volvo servicing department, almost makes it painless. The staff are pleasant …
Great service from parts dept.
Very friendly and professional
Small but good service
First class service as always
Fantastic dealership!
Top service. thank you very …
Welsh service – what better?