Mansfield District Council average reviews all over the web

1.8
Total Reviews 57

Average reviews from all platforms

Average Rating 1.8

Average reviews from all platforms

  • 5.0
    8
  • 4.0
    3
  • 3.0
    0
  • 2.0
    2
  • 1.0
    44
Mansfield District Council reviews breakdown:
Google
1.8
57

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57 Mansfield District Council reviews on Google

MA
Matt Ayres 9 months ago on Google
( 5 out of 5 )

On Thursday 8/9/22 ….. Thousands and thousands of people turned out right here to witness the famous TOUR DE BRITAIN!! it was absolutely amazing!! Phenomenal to see so many people enjoying the cycling!! N to see so many people interested …

MP
MG PlAYZ 9 months ago on Google
( 1 out of 5 )

Absolute state of Mansfield roads, tempted to start uploading Youtube videos showing how useless these people actually are….potholes look worse after they’ve repaired them! still waiting for 3 massive potholes on my street to be filled …

K
Kilian 9 months ago on Google
( 1 out of 5 )

Been without gas and hot water for 3 days been ringing the EMERGENCY LINE everyday and still no one can come out all you get is we can’t guarantee it’ll be today. Some emergency like this is absolute joke. Looks like we are all gonna freeze to death

JW
Judith Ward 9 months ago on Google
( 5 out of 5 )

My call was answered without delay with a recorded message giving options and warning of possible delays, however once I’d made my selection my call was answered immediately by a very pleasant operator who guided me to a new application …

SB
Steve Barnett 9 months ago on Google
( 5 out of 5 )

Phoned on Friday afternoon regarding a green ‘wheelie ‘ bin that was not emptied . Sent a crew out , & was emptied on Tues ‘ .

SF
Steven Fallows 9 months ago on Google
( 1 out of 5 )

Like to know how the bin lorry is unable to get down the street where I live to empty the blue bins on a regular basis, but can get down every time to empty the green bins !!!

JD
Jack Dins 9 months ago on Google
( 1 out of 5 )

Absolutely horrific we have been struggling with damp and mold for months and they refuse to get someone out asap I’m beyond fuming and I’m still struggling for someone to come out.

MR
matt Ross 9 months ago on Google
( 1 out of 5 )

Appalling supposed to be great and helpful. Well been on the waiting on quite alot of things and have to ring them up to remind them it’s a joke 😂 …

JH
Julian Howard 9 months ago on Google
( 1 out of 5 )

The Internet option does not tell you when your glass Bin will be emptied when they’ve missed it. Try phoning up and calls don’t get answered. Online just says wait and they’ll do it when they’re ready…. …

JW
Jo W 9 months ago on Google
( 1 out of 5 )

No one answers to emails. Complains or any help impassable to get in touch. All you do is giving penalty tickets. No support at all. Terrible service.

LW
Lee WIlkinson 9 months ago on Google
( 1 out of 5 )

Charge small business first and ask questions later ? It takes 3 months for someone to review rates for added parking spaces but in the meantime we will summons you for payment while we wait for your review even though you are well below the threshold? Trying to speak to anyone at the council :-/ ?

PO
Philip Owusu 9 months ago on Google
( 1 out of 5 )

OK to start with bins we live in a new built with a difficult turn in, some of the drivers are OK but some depending on mood just drive away n report couldn’t turn in in bearing in mind this is a council built property, now onto repairs, it …

L
Lee 9 months ago on Google
( 1 out of 5 )

Brown bins wasn’t emptied on the correct day due to not enough drivers due to being pinged with COVID which is fair enough, but then heard bin lorry this morning 14th, @6:30 so ran down and they was on corner of the street so I shouted can …

JH
Joe Hull 9 months ago on Google
( 1 out of 5 )

Have been having problems with my lights tripping recently, had council out to see if they could sort it out. Repair man said he couldn’t see any problems. Explained what had been happening, told me that that was impossible.

AC
Anthony Clark 9 months ago on Google
( 1 out of 5 )

Measured my doors wrong now I have to wait another 200 years to get them replaced staff are rude and don’t do anything to resolve the process

EB
Enid Bloom 9 months ago on Google
( 1 out of 5 )

Customer Service? Non existent. My brown bin was missed almost 2 weeks ago, not a problem, it happens. Trying to galvanise Customer Service into action is another kettle of fish. 2 phone calls, each asking the same questions to establish …

LS
Lorraine Slack 9 months ago on Google
( 1 out of 5 )

I have a fridge freezer and small under the counter fridge to dispose of. So rang MDC to arrange collection. This was on the week ending 28 of August. I have paid for this service and was told it would be collected on Sept the 10th. Still …

JM
Julia M 9 months ago on Google
( 1 out of 5 )

Appaling services,
Extremely rude staff.
A lot to be improved in regards customer service.

L
Lee 9 months ago on Google
( 1 out of 5 )

Brown bins wasn’t emptied on the correct day due to not enough drivers due to being pinged with COVID which is fair enough, but then heard bin lorry this morning 14th, @6:30 so ran down and they was on corner of the street so I shouted can …

MS
Michelle Swift 9 months ago on Google
( 1 out of 5 )

Appalling in every way waiting years for repairs.Contacting online is a waste of time never respond and phoning takes forever.Its unacceptable. Although they are quick to your door if they you owe a bit of money.

CP
Cristian Pop 9 months ago on Google
( 5 out of 5 )

Recently moved into the area I had to contact council for a new bin as the one found at the property had a massive crack. I’ve sent them an email asking for it and had a reply back quickly explaining me that that’s not a problem, that the …

J
John 9 months ago on Google
( 1 out of 5 )

Blue bin wasn’t emptied due to apparent glass contamination which is a load of rubbish when clearly just cardboard. Rang up, basically like talking to the wall to incompetent staff. Absolute shambles. Where is our council tax going? Clearly …

EA
Edward Ayres 9 months ago on Google
( 1 out of 5 )

Why, when I pay one of the highest council tax in the country, repairs/roads/highways/grit bins and many other issues come under notts county council jurisdiction. What is my council tax being spent on and why can’t MDC deal with council tax payers issues who receive my payment every month?

CL
Christopher Lyon 9 months ago on Google
( 1 out of 5 )

Disgusting customer service, discriminative to those with disabilities, extremely lacking in compassion for those that need support and in general quite off hand. I would also worry about an elderly person trying to deal with these people!

ML
Mc Lovin 9 months ago on Google
( 1 out of 5 )

Appalled with how they’re (housing service) always sided on the abuser and never on the victim’s experiences and health. Evening giving the abuser a heads up so they can behave when the council is setting up a recording procedure with dates …

AR
Amanda Ratcliffe 9 months ago on Google
( 1 out of 5 )

You add a journal note and never get replies. You can’t get to speak to anyone and they are not accommodating for people who work! Constantly having to have time off work to give them details I have already given them. Shocking system …

D
Den 9 months ago on Google
( 1 out of 5 )

I notice chesterfield road south, had a machanical road sweeper for the first time in years. Oh ya bike tour coming I wondered what the special occasion was.

BA
Bulgaru Adrian 9 months ago on Google
( 1 out of 5 )

I had last week, what suppose to be, a simple call to find out what will be an council tax band for a new property!!! My phone call was transferred to building department, adviced by Valuation Office Agency, to call on this department, …

AH
Alan Henstock 9 months ago on Google
( 1 out of 5 )

Tried to obtain information about roofing tiles from MDC. I explained I had tried several sources new and reclamation yards with no success. This is a purchased property from the council. All I need is information on where to but them1. I was told it is not MDC policy to give out such information! Great….New roof it is then!!

SA
Stuart Athersmith 9 months ago on Google
( 1 out of 5 )

5 weeks and still no bin collection green bin, 4 weeks blue bin, ring up and still nothing done, sending photos and details to Ben our local MP, sadly I’m one of many in our close.

M
manudenny 9 months ago on Google
( 1 out of 5 )

Bone idle, they never come out on time and Always cause more damage than fixing anything. Worse service I’ve ever witnessed in my entire life

SR
Saturn Rising 9 months ago on Google
( 1 out of 5 )

My green bin wasnt emptied last week they said it was overloaded NO IT WAS NOT I phone refuge up and was told I must have took a bag out of the bin (I have pics of the bin) they refused to collect it for free they said it costs 25 quid to …

MW
Mark Wilson 9 months ago on Google
( 1 out of 5 )

Pretty disappointing, staff generally helpful but further up it changes in some depts, neighbour difficulty, had to raise it via the council told to continue to raise complaints by the police, letter from council saying I’m not to complain …

MB
MR BEN 9 months ago on Google
( 1 out of 5 )

reported in 2017 nothing done then again 2018 nothing done now this could have kill some 1 my children ext survivor said it was fine 3 times the bricks could have fallen out the class shattered no apology from the council nothing now they …

LT
L TV 9 months ago on Google
( 1 out of 5 )

Won’t empty my green bin due to the lid a little empty, it’s okay it’s gone in the blue one and I’ll hide it with recyclables 👌😂 …

ML
Mark Laurie 9 months ago on Google
( 4 out of 5 )

Never had a problem, always found them civil and helpful. It’s a case of treat people the way you expect to be treated. Having said that the phone system is pants!!

KL
kouran lawson 9 months ago on Google
( 1 out of 5 )

If only i could set as 0 star. What do they do with my money £150 a month for no service 😒 …

DD
daz daz 9 months ago on Google
( 1 out of 5 )

iv no heating rang up and was told it will take up to 3 days for someone to come fix it

D
darren 9 months ago on Google
( 1 out of 5 )

Bin collection men are a disgrace moved into new build gave us 180 litre bins instead of 240 which is average for councils and i watched them leave a bin cos it was 3 inches up and they charge band b what a joke for 3 bed properties 180 …

CB
connor bingham 9 months ago on Google
( 2 out of 5 )

i love nottinghamshire deeply but i dont get all the tree chopping we are going through global warming and if you chop more trees down your causing more problems also mansfiled and mansfiled woodhouse are great places to live and if you chop the trees down theres going to be no countryside feeling

BG
Bobbey G 9 months ago on Google
( 1 out of 5 )

Bins doesn’t get emptied second week!!!! Only ours without any fault from our side

CL
carla lambert 9 months ago on Google
( 1 out of 5 )

Can apparently take money out of your bank account without authorisation…

JL
john leivers 9 months ago on Google
( 1 out of 5 )

Rude staff think they are above everyone. If you dislike your job that much move on don’t take it out on the people paying your wages!

RS
Raymond Spowage 9 months ago on Google
( 4 out of 5 )

Been trying to pay the council tax for Dec 1st, site keeps timing out after payment submitted, what is WRONG WITH It, sorted eventually

CH
Carole Hall 9 months ago on Google
( 5 out of 5 )

Brilliant service and very helpful.went into day to look at a chair for my mum found one at a great price and delivered within 4 hours my mum is very happy

GM
Gary Matthews 9 months ago on Google
( 1 out of 5 )

Shocking how to get a simple job is such a big thing at this council. Service is shocking

EC
emma campbell 9 months ago on Google
( 4 out of 5 )

I always have no problems when ringing or popping in. Always helpful and friendly staff.

LE
Lynda Etchells 9 months ago on Google
( 5 out of 5 )

Great service!

LE
lee ellis 9 months ago on Google
( 1 out of 5 )

Total waste of time! Not fit for purpose

AJ
alexander jones 9 months ago on Google
( 1 out of 5 )

Longest opening message ever! Nobody answered the call after hanging on ages

DJ
David James 9 months ago on Google
( 1 out of 5 )

Tried ringing MDC to ask when they are going to train someone to answer the phone, no one picked up ?

TA
Tim Adams 9 months ago on Google
( 1 out of 5 )

Terrible council. Rude staff especially Alison on council tax, nothing but trouble.

AM
Amoako Morgan Kwasi 9 months ago on Google
( 5 out of 5 )

Very beautiful place and nice atmosphere 👌👍😀 …

LT
L T 9 months ago on Google
( 1 out of 5 )

Nothing staff are rude and ignorant hope I never have to go again

DK
David Khamon 9 months ago on Google
( 1 out of 5 )

Terrible people, badly run, very badly organised, customers pay for their mistakes

JG
Julie Grafton 9 months ago on Google
( 5 out of 5 )

It is a beautiful place but out of area

RT
Ruth Truswell 9 months ago on Google
( 2 out of 5 )

According to the department you are dealing with

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