Marshall Nottingham (Volvo) reviews

Do not use this dealership, they damaged my car and despite complaining to Ian (the GM) and direct to Volvo UK I am still being ignored. …

I am really happy with the experience I had with this dealership. Hiten and David were really helpful to sort out a problem as soon as I have notified them. I have bought my car without any test drive but it was delivered exactly as described on the website. Great customer service and prompt response.

I would like to thank Hiten for the great service I received in the purchase of my new car and the handover and time spent swapping the private plate onto my new car. Also a thank to Martin in my numerous visits before deciding on what …

A really nice dealership with nice staff to go with it. Ian, Simon and Hiten have really gone out of their way to sort out a new XC40 for myself, looking forward to taking delivery on Thursday. Thank you very much for everything and sorting a car so quickly!

Great customer experience from start to finish. I was dealt with extremely professionally by Hiten Mistry throughout the process of buying my approved used XC40 and I have no hesitation in highly recommending Marshall Volvo Nottingham.

Excellent service at every step and offered me a solid price for my part-Ex

I would happily buy from this dealership again in the future!

Hiten and Glenn worked hard with me to find a car and price that suited my circumstances. They offered flexibility with deposits and test drives to enable me to make the right decision. I am looking forward to taking my car home!

From the initial viewing to collection of the car, the whole process was dealt with in a friendly, knowledgeable and professional manner by our contact Hitel Mistry. …

Thank you to Wendy & Glen at Marshall Volvo Nottingham for a great deal on my new XC60. Thanks also to Bilal for his helpful support when I came to collect the car. Great teamwork and I’m loving the car.

Reserved a car online with fee after reading online listing and calling ( no photo). Sad to see the car needed work in the bodyshop. I made it clear I wanted a simple px and cash sale if repaired and cleaned. I was sad to be inundated by …

My experience with this dealership was great. The car didn’t turn out to be the one through only my change of heart however Bilal couldn’t have been more helpful. He sent me a video of the car with genuine enthusiasm and polite manner. And …

Dealt with Martin over the weekend for a test drive of the XC40. Very professional and informative. Gave honest real world information and it was really appreciated.

I recently bought a new XC90 from this branch, and I can’t fault it! I was looked after by Hiten, start to finish, and he regularly called me to keep me up to date with the progress of my order. The manager Glenn organised the finance for …

Very friendly and helpful staff on the service department, especially Natalie. She keeps you up to date on what is happening with your car and gives you the price upfront if any work is needed on your car

Great sales and service support. Thanks to Simon and Hiten for being with us for the entire process and delivery of the vehicle.

Well looked after by Martyn for buying and delivery of new car. All easily done and supported every step of the way

Owner is a clown and staff customer services skills are zero. volvo assistance even had to apologise to us for his behaviour.use volvo derby or volvo stoke on trent who’s customer service skills are fantastic

I ordered a scheme car with Ian the process was quick and easy, I had all my questions answered. I would definitely recommend.

Excellent experience with part exchanging our old vehicle for our new one. Martin was massively helpful. Highly recommended – thank you!

They selling approved used car which is not. I buy car from marshall nottingham worth £33500 and car keep pulling to the left been few places can’t rectify the issue then they booked in for couple of times and told me it’s fixed but not …

Ian the general manager and David the salesman were super helpful and patient with me buying my first car from a dealer. Super happy with service !!

First class service received from Marshall Volvo Nottingham. David the salesman I dealt with couldn’t have been more helpful. I would definitely recommend using this dealership.

Martyn was great, really helpful through the whole process kept me up to date with delivery and turned it around very quick.

Picked up our new XC40 beginning of Feb’. Excellent service from start to finish from Ian & Martin. Thanks guys.

Top sales executive Martyn thorough hand over explained everything wasn’t in a rush to get me out will be returning to buy another Volvo from Marshall Volvo Nottingham and hopefully Martyn again.

Recently purchased a new Volvo from Ian, the whole process was effortless, great communication, always on hand to answer any questions, fantastic service.
Thank you Ian and the team at Marshall Volvo Nottingham 😀 …

Hiten was very helpful, very easy process. Marshall Notts is excellent highly recommended

Really good experience, Sales staff very friendly, Parking on site is very tight, but they’re moving soon to a new premise, so hopefully that will improve

Very disappointed. Couldn’t find a place to park at your site as full of cars. As one way ,had to go round the block and park on a residential side street and walk to the showroom. All in all not a good experience .you need to sort out parking for customers or move to a bigger site
.no stars

Fantastic service from William Buckley and all at Marshall Volvo Nottingham – thank you! I’d spent quite a while looking for the right car and found some other dealers a little difficult to deal with – not here! William was so knowledgeable …

We picked up our New XC40 on Sunday from Dave. Excellent service and communication throughout.

What a pleasant professional team of people who went out of their way to save us some money and communication has be very good. I can’t at this early stage say enough good things about them, let’s hope they keep it up

We bought an 18 month old top of the range V40 from these charlatans, they said they had done all their checks and trusted them to do so. Silly us. Alloys oxidised and lacquer coming off soon after glossy shine of forecourt wash came off, …

Dealt with Bilal great customer service made us feel really welcome would highly recommend this dealer

Martyn was fantastic and looked after us from start to finish with the purchase of our new Volvo XC60.

Fantastic service from David who was VERY friendly and VERY helpful. I would definitely recommend using this dealership.

We booked a customer’s vehicle in for a fault with a tailgate, they quoted for the job , but when they did it , it turned out to be less then they originally quoted which saved us money . Good honest dealer

Service was good but I thought the sales rep could have been more proactive. We ended up buying from the Grantham office as they were more proactive with their service.

Hiten & David are fantastic! Smoothest car purchase I’ve ever done!

Under staffed weekend they
Have a red xc40 that I popped over to look at but was disappointed with the body work the bonnet was repaired and passenger wing and lacquer peeling on …

Thank you Ian and martyn for my xc40 ultimate I love it and always getting back to me with questions and queries will highly recommend

Excellent service by Hiten, and then follow up support by David and Simon.

The service department were exemplary in their service.

Really good service. William has been very friendly and he gave me all the information that I needed. I have asked for the apple car play and they have installed it to the car in time for collection. William was very nice and he made a …

Would like to give a massive thanks to Natalie on the service desk for her help and mannerism with my sat nav problem, was only a minor problem and dealt with efficiently. All the staff at Volvo seem very approachable and friendly, I use …

Lots of looked after second hand cars in stock at good prices.

Martyn, thank you so much once again, honestly make purchase and after care a pleasure which is why we will always come back!

Martyn Blake was very supportive, patient and responsive. Thanks for making our experience a memorable one!

Fantastic service from Martyn effortless purchase , really pleased with my new car

A very pleasant experience. We dealt with William Buckley who was extremely helpful, friendly and honest. Would definitely recommend this company when looking for your next car.

Fantastic service from Hiten – looking to place an order soon.

Thank you to the team at Nottingham, just taken delivery of my New XC60 and the service was fab, thanks again everyone!!

Bought new car, and was looked after by William Buckley. He was thoroughly professional, carefully went through all the options, and made sure that we were happy with the car. Excellent service.

Great service and experience buying from Marshall Volvo Nottingham. Bought a 2nd hand non-Volvo from them and they couldn’t be more helpful with the process. There was a problem with the Sat Nav that hadn’t been picked up during their prep …

Martyn looked after me very well. Excellent service.

Fantastic dealer, all the right customer service especially from Kev Andrews. I have bought and sold lots of cars in my time, this dealership is special and genuinely cares. I would recommend to anyone. All the asks were met and more. Well done, with this level of service, you will do yourself proud of the Marshall Group.

Excellent service from Martyn Blake at Marshall Volvo Nottingham and rest of the team. Truly appreciate the professional approach and response to all the requests in a very timely manner. I have been dealing with few other main car dealers …

Thank you so much for saving the day today and fixing my puncture outside the dealership. So kind and helpful. Special thanks to Jono/ Steve, brilliant!
Lisa

Long time customer who’s had several cars looked after by the team. Latest issue – XC90 stopped charging. Next day diagnosis, Charging Module swapped out under warranty – not bad after a 5pm phone call the previous day 👍 …

Dealt with Ian Bullock for my new car, fantastic service

completely rubbish customer service. Reserved a vehicle online which I was later informed he been incorrectly priced on line. It took 3 weeks multiple emails and phone calls to get my deposit back. When the business manager does not know …

Great experience buying a used car with Martyn, 5* service and would highly recommend.

After placing an order for a new car with this team at Marshall Volvo Nottingham, it only feels right to use this review to say thank you for the customer experience I’ve had. Pietro Mariano patiently guided me through the options and helped package a great value deal for the XC40. Looking forward to driving it soon.

I ordered a two level boot conversion for my V40, it was with me within two days and was £18 cheaper than the best online price I could find.

I’ve just brought a car from Marshall Volvo and at first was a good service. But they take your money and don’t give you the product which you have paid for. Personally I would stay away from Marshalls.

Fantastic service, everything went really well, thank you
Bilal Iqbal

One of the most caring and honest dealerships I believe I’ve dealt with. From the first moment we walked into the showroom and met Pietro we have been looked after and kept informed throughout. Would recommend with a second thought.

Just purchased our V40 from Marshalls Volvo Nottingham.
From the moment we walked in to the moment we walked out with our purchase Alex Robinson and his team were brilliant. Nothing was to much trouble and best of all – free drinks 😁 …

Early confusion over the agreed deal but since then support and customer service has been excellent.

We had such a brilliant sales experience. Thank you Pietro Mariano for being super efficient, hugely knowledgeable, professional and thorough. We love our new car! It was a pleasure doing business with you.

Martin Blake
Really nice chap sorted our new purchase very impressed with his customer services would recommend his Volvo experience and knowledge anytime many thanks

A massive thank you to Alex Robinson at Marshall Nottingham Volvo, he has been very approachable and always kept in touch, my wife is delighted with her new XC60 please pass on our thanks to his manager, Mark and Gill

Went to my local Volvo main Dealer for a short hose told at least a 3 week wait? contacted Lee on my door mat next day no problem highly recommended no drama great service thank you

As a high mileage driver, I’m a regular in the service department and have experienced nothing but great customer service from the team. Natalie does her upmost to accommodate my appointment needs and keeps me well informed on the progress of my vehicle. I can’t praise the team enough and wouldn’t consider taking my vehicle elsewhere.

I would highly recommend Volvo Nottingham and David Orme the salesman, he made the experience more pleasurable for my father in law who was changing from years buying Landrovers to his his first Volvo. Thanks also to Martin the sale …

Collected our XC60 from Nottingham over the weekend. Pietro was efficient, informative and polite. A good experience dealing with all aspects of the purchase, from test drive to getting the car prepared and handing the car over on the day – a pleasure to deal with.

I recently engaged Martyn to both buy and part-exchange a Volvo XC90.
Martyn was extremely efficient and made the whole process pain free especially as we wanted to complete the transaction within a few days. In addition, he …

Excellent Service. They put right what our local garage had caused. We had taken our Volvo to be serviced at a local garage for ease but when I picked it back up, it had warning lights on dash and an engine limiter message saying take …

Great experience at Marshall Nottingham. I made an enquiry through Carwow that was picked up by Jack. The offer was better than any other Volvo dealer and Jack’s communication was great throughout the transaction. Great service from start to finish, highly recommended.

Demi and Natalie on reception were really great. They had a technician check that my tyre needed replacing. I was offered a full range of prices. They were able to fit it quicker than tyre fitters. I was kept informed while my car was with them