Total Reviews 80

Average reviews from all platforms

Average Rating 4.8

Average reviews from all platforms

  • 5.0
    73
  • 4.0
    4
  • 3.0
    0
  • 2.0
    1
  • 1.0
    2
Snows Winchester reviews breakdown:
Google
4.8
80

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80 Snows Winchester reviews on Google

MP
Mike Pitman 1 year ago on Google
( 5 out of 5 )

Sometimes it’s the little things!
Just had a great experience at Snows Volvo Winchester. My coolant level was low and I could not get the right coolant from near my home so went to Snows. They …

DA
David Armitage 1 year ago on Google
( 5 out of 5 )

It has been challenging finding a suitable car given the demand and lead time for new cars. However Jasmine Buckingham at Snows has been excellent throughout the process. From the initial test drive she was very professional, knowledgeable …

J
Joanne 1 year ago on Google
( 5 out of 5 )

Refreshing experience with Snows Volvo Winchester and the purchase of our new XC40.
We have never owned a Volvo, but we have owned a lot of German branded cars, so …

NT
Neil Tomlinson 1 year ago on Google
( 4 out of 5 )

Overall a very positive experience. Very good communications in advance. Efficient check in and courtesy vehicle process. Transparent pricing on the Service and Cambelt change. A couple of things to note. 1. I wasn’t made aware in advance …

CS
Chris Sharp 1 year ago on Google
( 5 out of 5 )

We recently purchased our second Volvo from Snows in Winchester and again the service we received was faultless , with all the staff very helpful , friendly and polite on both occasions . …

EC
Edward Clarkson 1 year ago on Google
( 5 out of 5 )

We arrived at your salesroom after a recommendation from a friend , we met Sean Cummings who gave us a professional introduction to the car. he explained everything simply and concisely. So much so that we drove home with it that day. We are very impressed with the service and help that we received.

AP
Aranzazu Pacheco 1 year ago on Google
( 5 out of 5 )

Great experience buying our new Volvo CX40!
We had the pleasure to have Mark Knight as our Sales Executive helping us throughout the process and we could not thank him enough. Mark made the whole process …

SS
Sarah Sarah 1 year ago on Google
( 5 out of 5 )

The whole experience with dealing with the service team was outstanding. Was kept up to date through the whole process! I was expect to have to take my car back in after a diagnostic but they fixed it there and then! …

LR
Laurence Ralph 1 year ago on Google
( 5 out of 5 )

Great service from Snows Volvo from start to finish. Never felt rushed and Chris (salesmen) took the time to help us setup and configure the car before we left. Would definitely recommend.

RH
Roland Hill 1 year ago on Google
( 1 out of 5 )

For the second in year in a row we’ve dropped the car off to be serviced and haven’t been called at the back at the end of day to be told if or when it’s ready. …

CL
Craig Lawson 1 year ago on Google
( 5 out of 5 )

Brilliant customer service. Ryan
went above and beyond what I expected and really helped me out in a tight squeeze saving me lots of time and money and we’re super friendly in the process. Faith restored in car servicing!

MT
Mike Till 1 year ago on Google
( 5 out of 5 )

Volvo XC90 supplied by Snows Winchester needed cam belt change. Phoned, expecting to be on hold or awaiting callback. Was answered immediately by Ben who gave me the exact price straightaway, booked the car in and offered a taxi into …

BM
Brian McMillan 1 year ago on Google
( 4 out of 5 )

First time using Snows for a car that was supplied new and serviced by them originally. Full service undertaken as expected. Adjustment to rear door lock undertaken as a courtesy 😊 …

NB
Nicola Bolton 1 year ago on Google
( 5 out of 5 )

Adding a review on behalf of my parents –

Outstanding service from Chris Hill and team. Due to my husband`s illness Chris …

VW
Vernon White 1 year ago on Google
( 4 out of 5 )

Sales and service both very good so far. A complicated (overseas) breakdown and warranty claim was handled well.
Courtesy cleaning of car after service not brilliant, but that’s only cosmetic. Otherwise excellent.

MM
Martin Marlow 1 year ago on Google
( 5 out of 5 )

Just bought my XC90 from Snows. Simply put – a fantastic, easy and extremely professional experience. Mark Knight was brilliant to work with – answered all my questions, took his time to walk me through it all, gave me sound advice and …

KT
Keith Terrey 1 year ago on Google
( 5 out of 5 )

What a great experience !
I thought Volvo’s cars were for the older gentleman in life.
My son came to me one evening and said dad a friend of mine has brought an XC90 …

JM
James McIntosh 1 year ago on Google
( 5 out of 5 )

I recently took my Volvo XC90 to Winchester to have an issue repaired. During the free vehicle inspection the team picked up some additional faults that I was not aware of. These faults were explained to me clearly in the video and my …

M
martin 1 year ago on Google
( 5 out of 5 )

1st class service received from Snows Volvo Winchester.
Sales Executive Chris deserves a special thanks, completing a new car order after my local Volvo dealer couldn’t. …

AH
Ajmal Hosenally 1 year ago on Google
( 5 out of 5 )

My experience in dealing with Snows Volvo Winchester was very good and smooth. Elise assisted me throughout the process. Communication was top. Elise answered all my query without any problem. She even picked me up from the station as I was …

DJ
Davis James 1 year ago on Google
( 5 out of 5 )

Chris Hill has been a huge help to me on the journey to buy my new car. Snows Volvo Winchester and Chris kept in contact with me and informed me about everything throughout the whole process regarding my purchase. The best thing about Chris …

NB
Nico Boyce 1 year ago on Google
( 1 out of 5 )

Couldn’t have been less interested in helping me buy a car. Walked in and no one so much as smiled in my direction. Picked a chap to walk up to and enquire about the model I was interested in. He made me feel like I was interrupting his …

CB
Claire Blunden 1 year ago on Google
( 5 out of 5 )

We had been thinking about an electric car for a while and had a XC40 petrol that was almost 3yrs old. We popped in to Snows at Winchester. Very friendly and welcoming. We were then assisted by Robert who was SO helpful, explaining the …

SW
Stuart Williams 1 year ago on Google
( 2 out of 5 )

Phoned in the morning to arrange to view an XC40, but was told to pop in and one of the team would be pleased to show us around and discuss options.
We both turned up to look round, but no one spoke to us and everyone avoided eye …

MA
Mohammad Atarod 1 year ago on Google
( 5 out of 5 )

Thank so much Robert for your help with purchase of the Volvo xc40. Your caring and friendly advice made the process of the purchase very easy for us.
Definitely will recommend you to our friends and colleagues.
Regards Mo

JP
Jane Price 1 year ago on Google
( 5 out of 5 )

Fabulous efficient service today, Ryan fixed the headlight issue on my 13 year old Volvo without charge and without a booking, very impressed how refreshing, I love my Volvo it’s been so reliable and overall very cheap to run. I’ll be back for a new Volvo soon!

CG
Claire Gallant 1 year ago on Google
( 5 out of 5 )

I had a situation of a flat tyre wasn’t sure what to do when I couldn’t go any further. I pulled into Volvo winnall where I was greeted quickly by a fab and friendly mechanic, and a lovely sales rep Jasmine, I was assured that they could …

MK
Martha King 1 year ago on Google
( 5 out of 5 )

What an absolute pleasure to purchase my beautiful new XC40 from such an excellent business. Chris, the salesman was an absolute pleasure to meet, his knowledge, time, patience and understanding of my needs spot on, first class, thank you.

AS
Azhar Sarwar 1 year ago on Google
( 5 out of 5 )

Sean was very helpful and professional, quick to respond to any queries. Made the whole car buying experience hassle-free. Highly recommend this place for buying a Volvo.

PK
Paul Kelsey 1 year ago on Google
( 5 out of 5 )

Mark Knight was great to deal with as always and very supportive. We have purchased two cars through him, and he was very helpful when my wife needed an issue addressed on her car. Would highly recommend him and Snows Kingsworthy.

HX
Hydra x Hex 1 year ago on Google
( 5 out of 5 )

Had my car serviced at Volvo Winchester, I was very pleased with the service everyone was very helpful and friendly. The car was cleaned for me free of charge and parts for the broken wing mirror were fitted same day and I got back the vehicle by the end of the day. Highly recommend.

MW
Martyn Wilson 1 year ago on Google
( 5 out of 5 )

Rob was an absolute pleasure to do business with. Informative but not pressurising, kept to his word and made me a happy customer. Even came in on his day off to ensure end to end service.

RH
Richard Haines 1 year ago on Google
( 5 out of 5 )

Just a short review to thank Mark Knight and the team at Snows Volvo in Winchester for the excellent service when replacing my current XC70 with a B5 XC60. …

RB
Richard Bradley 1 year ago on Google
( 5 out of 5 )

After our car (V40) suffered a puncture from the shocking state of the roads. Volvo assist and Snows of Winchester came to the rescue.
We were still 3hrs from home after visiting family, so a rapid solution was …

SD
Sally Dean 1 year ago on Google
( 5 out of 5 )

Great customer service today, when I collected my new XC40 in Fjord Blue. Chris Hill was an excellent salesman who went over and above in ensuring that the sale went through easily. I love my new car and will be back for another in the future, I’m sure!

JW
John Watkinson 1 year ago on Google
( 5 out of 5 )

Friendly and competent staff who are customer orientated. Given an estimate of the cost of the service when I booked it along with the work that would be undertaken. The final bill was slightly less than the estimated cost. The car was …

PH
Paul Hawkes 1 year ago on Google
( 5 out of 5 )

Great service from start to finish. Not my closest Volvo dealership but worth using Snows as we can shop in Winchester whilst the car is being serviced using the arranged drop off & collection service.

ST
Sue Thomas 1 year ago on Google
( 4 out of 5 )

Smooth and efficient but eye-wateringly expensive! There was absolutely nothing wrong with the car and it was over £500! no quote was supplied or any indication of cost made prior to booking. Not impressed

DS
Dan Smart 1 year ago on Google
( 5 out of 5 )

got my vehicle serviced a few weeks ago, had a vhc saying i needed a tyre replaced. The technician – ethan, got the job done in good time as I was waiting. Thank you Volvo!

AR
Alistair R 1 year ago on Google
( 5 out of 5 )

Just took delivery of my new Volvo from Snows. Chris Hill has been brilliant all the way through the sales process, and I know the team will be there for me if I run into any issues

BB
Ben Ben 1 year ago on Google
( 5 out of 5 )

I’ve been using snows Volvo for a number of years now and have always extremely happy with the service and knowledge they provide, even had a issue with my wife’s car ( non Volvo ) and they didn’t batter an eyelid to get us booked in, We can’t thank them enough

SL
Scott Lawrence 1 year ago on Google
( 5 out of 5 )

I’ve been taking my cars to Snows Volvo since they were based at Houndmills in Basingstoke. I’ve never had any problems, have always received an efficient service from them, along with honest pricing & can trust in their expertise with the vehicles they’re working on.

NG
Neil Goodwin 1 year ago on Google
( 5 out of 5 )

When looking for my new premium car Volvo was top of my list, it was the first weekend after lockdown ended when I visited Snow’s Winchester and Aidan took great care of us. Covid-19 measures were all in place, and a whole new way of …

JH
Jon Hatfield 1 year ago on Google
( 5 out of 5 )

Jasmine was absolutely fantastic – amazing service. No pressure just excellent advice, so friendly. Thank you very much 😘 …

TM
Tony Markus 1 year ago on Google
( 5 out of 5 )

A great experience from first discussions with Mark Knight to driving off in our new XC60 Recharge. Thanks to Mark for keeping me informed about transit of car and for ensuring we were well informed at all times

MR
Mykola Rozhok 1 year ago on Google
( 5 out of 5 )

Ah, the beauty of being a Volvo customer.. We went through a bit of a rough patch in a woodland road just outside Winchester, the guys checked the bottom of the car up before we had to go on the motorway for 3 hours. Just to be safe. Thank you, Snows Volvo!

CH
Caroline Hepworth 1 year ago on Google
( 5 out of 5 )

Jasmine really helped us find what we needed when we were looking for our car – her advice was comprehensive and she made sure we were happy with our purchase throughout the process.

AN
Alex Norville 1 year ago on Google
( 5 out of 5 )

We were looking to upgrade our existing vehicle so called in to Snows to have a look at both the used and new cars, Greg was great and showed us the options they had available and what they were able to offer on a part exchange, which was …

S
Steve 1 year ago on Google
( 5 out of 5 )

On holiday xc 40 not working properly.
They fixed it for us while we waited.
Very impressive service, definitely 5 star service.

NI
Nicholas Irby 1 year ago on Google
( 5 out of 5 )

Exceptional service from Snows Volvo Winchester today – Chlöe was super-helpful and a pleasure to deal with. Would wholeheartedly recommend!

KH
Karen Hargreaves 1 year ago on Google
( 5 out of 5 )

I had just been notified that my car was being written off after an accident and I decided to look at a Volvo. We met Tom and he was excellent and not at all like a pushy car salesman! He was extremely knowledgeable and helpful with the result that we bought a car immediately and we love it. We highly recommend using Snows.

IC
Ian Cottee 1 year ago on Google
( 5 out of 5 )

Soon after entering the showroom I was welcomed by Tom Byrne.
I was very interested in purchasing a Volvo XC40 and had a lot of questions, having never even been in a Volvo! …

AP
Alfonso PG 1 year ago on Google
( 5 out of 5 )

Had an accident while on holidays and these people made it all go smooth and absolutely went the extra mile to have my car ready asap for the rest of my holidays. …

GK
George Kendrick 1 year ago on Google
( 5 out of 5 )

Tom Byrne was absolutely fantastic and ever so supportive and helpful during the process of purchasing our XC60. We felt informed and kept in the loop about every detail and aspect of the purchase, delivery, and pick up of the car. 10/10

KG
Kat Gray 1 year ago on Google
( 5 out of 5 )

I have been using Snows Winchester for a while now and cannot fault the service received. Amazing front desk service from CJ and technical/mechanical service from Adam. Both professional and honest with any issues and communicate very well. …

CB
Christopher Buss 1 year ago on Google
( 5 out of 5 )

Excellent experience overall in the purchase of my vehicle. A pleasure to deal with an organisation with obvious integrity. Chris B

JM
Jennifer Martin 1 year ago on Google
( 5 out of 5 )

we were looking at replacing my Volvo car to a younger version. We found one at Snows Winchester. . Mark was extremely helpful, I test drove the car and felt really comfortable with it. The service we received was excellent and Mark was …

J
JollyGoodPanda 1 year ago on Google
( 5 out of 5 )

Excellent customer service – received help from Adam Sanders who went above and beyond to sort out car issue out very quickly.

SH
Sam Hibbert 1 year ago on Google
( 5 out of 5 )

Broke down today with a flat tyre and the aa said they would be over an hour wait but this very nice young man named dillon who said he worked at volvo stopped to help us change are tyre. thank you

DB
Daisy Blackhurst 1 year ago on Google
( 5 out of 5 )

Had my car serviced as well as having 2 tyres replaced. Great service, with welcoming and friendly staff plus my car was cleaned too – would certainly recommend!!

TP
Tim Philip 1 year ago on Google
( 5 out of 5 )

Really friendly staff. Had a very positive experience and was looked after very well! Jasmine was our sales rep and was great from enquiry through to handover. Thank you.

PL
Paul Lee-Alliston 1 year ago on Google
( 5 out of 5 )

Very welcoming, Great service from the team. Sean Cummings was exceptional in sales. Thank you guys.

TA
Tina Andrews 1 year ago on Google
( 5 out of 5 )

Pleasure buying a car at Snows Volvo in Kings Worthy. They are super friendly and helpful and I feel valued as a customer.

SB
Steve Birch 1 year ago on Google
( 5 out of 5 )

Just had a great experience from Ben Smith and his team, annual service and MOT carried out, all was well and the car returned immaculate as always, Thank you !

GB
George Batchelor 1 year ago on Google
( 5 out of 5 )

Very happy with our Volvo from Snows. We looked for ages and eventually found one we really liked. Tom did an extensive video tour of the car, so that we knew it inside and out before coming down to pick it up. …

RS
Rebecca Smith 1 year ago on Google
( 5 out of 5 )

Had my car serviced today.
A Part was required for the mot which was sourced quickly on the day. Excellent service all around.

AW
Anna Wozencroft 1 year ago on Google
( 5 out of 5 )

Went to finance a vehicle. Mark the salesman went the extra mile to help. Gave great customer service definitely would recommend this garage

DG
Denis Gibson 1 year ago on Google
( 5 out of 5 )

A new XC60! Well worth the wait. Great service and communications throughout the process.

SS
Susie Squires 1 year ago on Google
( 5 out of 5 )

I just wanted to say thank you for the outstanding customer service I received from Dan and the team at Snows Winchester last week. My car initially failed its MOT. However, Dan went over and above to rebook my car in the following morning …

NS
Nigel Sharp 1 year ago on Google
( 5 out of 5 )

Chris was very helpful throughout the whole experience, from test drive through to handover. Very happy with our new car which was immaculately prepared. I can highly recommend Snows Volvo Winchester to anyone looking for a good quality of service.

RK
Renata Kepa 1 year ago on Google
( 5 out of 5 )

Excellent sales,test drive and collection service provided by Sean

GB
Garry Bennett 1 year ago on Google
( 5 out of 5 )

Recently purchased a used Volvo from Snows, couldn’t be happier with the whole process from initial contact to collecting the car. Tom Bryne the salesman was excellent, not pushy in any way, very informative, helpful and knowledgeable. …

RY
Rovert Yrrab 1 year ago on Google
( 5 out of 5 )

November 3rd 2020 – cringe moment of losing my credit card in the dashboard…
But booked it into Snows Winchester and they rescued it whilst I waited and did not charge me! Awesome service. The technician Adam was super helpful and …

LC
Louise Collins 1 year ago on Google
( 5 out of 5 )

Great service from start to finish!

I recently took my car in for a free health check at Volvo, Kingsworthy and it …

VH
Victoria Hubbard 1 year ago on Google
( 5 out of 5 )

Very professional excellent service from order placement to order delivery. Tom was fantastic from the start with introduction video, regular updates and final video upon delivery. He did exactly what he said he was going to do when he said he would with a great sense of humour and professionalism. Many thanks!

PW
Pea Warner 1 year ago on Google
( 5 out of 5 )

Had a relaxing time with the team, shared a joke or two. On the bissnessside of things, just as relaxed. Quite a good afternoon

KG
Ken Greetham 1 year ago on Google
( 5 out of 5 )

Very easy to discuss car options. Clear information provided without over-selling the vehicle

JE
Jo Edmonds 1 year ago on Google
( 5 out of 5 )

The team at Snows Winchester are thoughtful caring and supportive to keep your precious Volvo on the road. Thank you

DS
Deborah Stocks 1 year ago on Google
( 5 out of 5 )

Elise was funny, kind and very informative when helping us find a car to buy!

GS
Graham Smith 1 year ago on Google
( 5 out of 5 )

Had a breakdown with my new (22my) Volvo XC60 recharge T8. Started with low oil pressure warning which is probably most serious on the dashboard and my electric range was not enough to get me home. Having used Volvo on Call for advice and …

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